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All 651 Hong Kong hotels

The Cityview Hong Kong

3.5 of 5 Hotel   |   No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
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The Cityview Hong Kong
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Ranked #104 of 651 hotels in Hong Kong
A recent review
3 of 5 stars reviewed 3 weeks ago
RocheMaree Hawera
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  • Room tips (148)
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1,133 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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There are newer reviews for The Cityview Hong Kong
See the most recent reviews
Hawera
Top Contributor
66 reviews 66 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just arrived after a long haul flight at 11pm, our pre booked double superior room was 'unavailable'...was given a twin room, not acceptable and apparently the hotel was booked out. Then a double room suddenly became available...the tiniest most weirdly shaped corner room imaginable. There was no room for two suitcases...were jumping over them for our two day stay. Service... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and the less desirable experience you described causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you and rest assured that appropriate training will be conducted to our staff. More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We primarily chose Cityview as we were travelling to Hong Kong on a budget, and this hotel seemed to offer good value for money. It is situated in Kowloon, with easy access to the MTR (Metro/Subway) - the nearest one, which we used frequently was Yau Ma Tei, which gives easy access directly across to Hong Kong; or if you... More

Was this review helpful? Yes 3
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your reviews mean a lots to us, thank you. More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed at The Cityview Hong Kong from Jul 16 to Jul 19. Hotel is very near MTR which made it so convenient for us to get around. Front desk staffs very also helpful, and I was also very impressed with one of the staffs(sad to say I had forgotten his name) who had made it a point to ensure that... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and looking forward to welcoming you again soon. More

S'pore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was back for 2nd visit to this hotel in Jul'14. Put us into a room on Level 16, tiny room and bad plumbing. Feedback to the Assistant Manager, she was kind to offer a room change the next day, and to our surprise she also upgraded us to a bigger room at no extra charge. Nice! The level of customer... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Pleased to have you with us again, however, the less desirable experience you described casues us deep concern. Kindly rest assured that appropriate training will be conducted to ensure all employees are totally customer-focus. Thank you again and hope we will have a chance to welcoming you again very soon. More

Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

MTR is just opposite the hotel. Easy accessible to airport by airport shuttle bus and easily reach shopping malls. Many famous eateries and shophouses around the hotel. My all-time favourite hotel. Famous hang heong Lao po bing opposite hotel.

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and look forward to be at your service again soon. More

Singapore
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location is good and easily accessible from airport express and transfer to shuttle bus which drops you in front of the hotel. However, my room's carpet wasn't very clean as I could see some unused paper with hair tucked to the chair. There were stains on the carpet too. Room wifi was good.

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your valuable comments concerning the dirty carpet has been carefully noted by our Executive Housekeeper. Please accept our sincere apologies and your comments will be addressed immediately. More

Toronto, Canada
Top Contributor
54 reviews 54 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a wonderful hotel in a great location. Rooms are a reasonable size and very bright and clean. All staff speak English and very helpful. They sent much time giving me directions on taking the Metro and how to get to various attractions. I highly recommend this hotel to all!

Was this review helpful? Yes 4
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Great to learn that you have an enjoyable stay with us and look forward to welcoming you again soon. More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went there for my stay in HK and was given a complimentary upgrade from superior room (Standard room) to the executive room! The services at the front desk was fairly average, however the services provided by their supervisor, Louisa Hung, is great! Left my items at the disneyland hotel and she helped us to arrange for picked up at a... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and particularly value of our hotel great location. Your kind comments regarding Louisa Hung has been passed on to her. Thank you once again and look forward to be at your service again soon. More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel a friend last weekend. Rooms are very clean and the hotel is located 2 minutes away from Yau Ma Tei station, exit A2, which made it very convenient for us to get from the airport and to the city areas for shopping. Staff are extremely friendly and speak English. It helps to download the free TripAdvisor... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and great to learn that you have an enjoyable stay here in The Cityview. More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Cityview is very near to the MTR - Yau Ma Tei MTR which makes commuting by train very convenient. Just across the road of the side entrance of the hotel is a small local restaurant that sells nice HK style congee which is not to be missed. A local customer helped my husband and I with the ordering as we... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your concerns regarding the hard bed and soft pillows has been carefully noted. Thank you for your time and we look forward to serving you very soon. More

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Hotel Summarization (Beta)

What travelers say

  • Mtr station(21)
  • Superior room(12)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Hotel staff(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Yau Ma Tei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong

423 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#76 Business Hotel in Hong Kong #76 Family Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Book direct enjoy extra 5% off. Input "Promo Code" "CVLP" to enjoy the offer.The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry’s leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 
Number of rooms
422

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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