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The Cityview Hong Kong

3.5 of 5
No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
Hotel amenities
The Cityview Hong Kong
Ranked #102 of 507 hotels in Hong Kong
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873 reviews from our community

Traveler rating
    174
    499
    159
    29
    12
See reviews for
Families
153
 
Couples
233
 
Solo
82
 
Business
65
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 1, 2013 via mobile

Overall, I was satisfied with the hotel stay. The location is excellent, about 2 mins walk from the MTR station. Travelling around was so convenient. The service provided was so much better compared to the other hotels I stayed previously. We were upgraded to an executive room and was allowed to check in earlier. Everyone in the hotel were friendly... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
May 5, 2013

We are pleased to learn that you had a pleasant stay with us at The Cityview and look forward to welcoming you back soon. More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 30, 2013

Pretty big hotel with tourists checking in and out every day, but a little too commercialized for me. I suppose it's quite an established hotel, the room's carpet and furniture are getting just a tad old. And we found a leftover cake in the fridge when we first got into the room. However cleaning ladies were pleasant folks and greeted... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
May 1, 2013

We are terribly sorry to learn that there were leftover cake in the fridge after you checked in the room. Please accept our sincere apologies and we hope this experience will not alter your confidence in The Cityview. Kindly rest assured that appropriate training will be condcuted to avoid such incident in the future. More

Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 29, 2013

We stayed in deluxe room (10th floor) on MARCH 2011 for 7 night..... booked through hotels.com Location: very close to Yau Ma Tei MTR station entrance....(only few steps behind the hotel building), also there are a lot of bus choice in front of the lobby....this was the greatness about the Cityview. The King's park is in walking distance, nice and... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
May 1, 2013

We are pleased to note that you had a pleasant stay with us and we look forward to welcoming you to The Cityview for your next visit to Hong Kong. More

Singapore
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 28, 2013 via mobile

This is my 3rd stay at Cityview and I am seriously considering if I should change the choice of hotel for my next HK trip. This time I stayed in the deluxe room which is slightly bigger. However the bed is really hard and it gets more uncomfortable as the air vents are located right at the side of the... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
May 1, 2013

Thank you for your compliments on our hotel great location and the good selection of breakfast buffet. Your valuable comments concerning the hard bed and the air vents in the room has been carefully noted. Thank you once again and we look forward to welcoming you to The Cityview soon. More

Jacksonville, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 24, 2013

Located in Kowloon section of Hong Kong with convenient access to public transportation; subway is down the block and buses on adjacent street. If you like shopping for top of the line watches and jewelry than you are in an ideal location. The hotel staff speaks English and is friendly. The restaurants serve great food at reasonable prices, including limited... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
May 1, 2013

Thank you for your compliments on our hotel great location and friendly services. Your valuable comments concerning the tiny room and charges apply for using internet has been carefully noted. Kindly visit our hotel website for your next reservation to enjoy free wifi services. Thank you once again of your stay with us and look forward to welcoming you soon. More

Singapore
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 24, 2013 via mobile

To our delight, hubby n I got upgraded to premium room upon check in. We had originally paid a little more for deluxe room on zuji. Hotel tried to accommodate to our requests-high floor, non-smoking and no corner room. We ended up on the 10th floor (total 25 floors if i'm not wrong) with a sizeable premium room facing the... More

Was this review helpful? Yes
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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
April 28, 2013

Thank you for taking the time out to write your valuable comments to us and we hope we will have the opportunity to welcoming you to The Cityview during your next trip to Hong Kong. More

Western Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 22, 2013

My experience at this hotel is a very mixed bag. The location was fantastic with MTR Yau Ma Tei station just around the corner, a supermarket across the road, Nathan Road within a few paces and Temple Street Market a street away. There are heaps of restaurants of varying budget within walking distance including local fare with English menus such... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
April 28, 2013

It is with sincere regret that I note your dissatisfaction of the dirty room and the old and mouldy bathroom. Your valuable comments regarding the dirty carpet also has been carefully noted by our Executive Housekeeper. On the other hand, we are pleased to know your particularly value of our hotel great location and your kind comments towards our service... More

Lititz, PA
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 20, 2013

We arrived at the hotel, check-in was very easy, and the staff were knowledgeable and friendly. this is a modern hotel with spacious rooms. Our room on the 16th floor offered a terrific panorama of Kowloon, was very clean, and had the modern amenities that you'd expect (eg, coffee maker, fridge, hair dryer, etc, etc). There were no surprises, and... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
April 21, 2013

Thank you for your stay with us and pleased to note that it was a pleasant one. Our staff here are to enhance the overall experience of our guests and we look forward to seeing you soon. More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 17, 2013

I stayed over at Cityview hotel for 6 days during my recent trip to Hong Kong and I was very happy with the hotel. They provided excellent service and was always willing to help me with my enquiry. They are usually fluent in English though some of them knows Cantonese better. The hotel is rather spacious, considered many other hotels... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
April 21, 2013

I would like to take this opportunity to thank you for your support to us and we look forward to welcoming you to The Cityview for your upcoming visits to Hong Kong. More

Bega, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 15, 2013

We arrived late eveing at HK airport & caught the A21 City Flyer bus which dropped us 100 metres from the hotel. The checkin was seamless & the staff efficient. Our room was rather small but we only paid for a standard room (125 AUD) so no surprise. The breakfast was excellent & our stay was very enjoyable.

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review
April 21, 2013

We are pleased to note that you enjoyed your stay with us at The Cityview and look forward to welcoming you here again soon. More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Mtr station(42)
  • Yau Ma Tei(25)
  • Superior room(22)
  • Nathan road(15)
  • Ladies market(14)
  • Temple street(12)
  • Very good(6)
  • Friendly and helpful(5)
  • Very clean(4)
  • Free upgrade(4)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Region: China > Hong Kong > Yau Ma Tei
Amenities:
Business Center Fitness Center Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#71 Family Hotels in Hong Kong
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
he Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry’s leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
The Cityview Hong Kong Hotel
Cityview Hotel Hong Kong
Cityview Hong Kong
The Cityview Hong Kong

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The Cityview Hong Kong
Enter dates & see best prices*
Enter dates 1 night 2 nights
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