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The Cityview Hong Kong

3.5 of 5 No.23 Waterloo Road, Kowloon, Hong Kong, China
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The Cityview Hong Kong
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The Cityview Hong Kong
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1,179 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Merthyr Tydfil, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Perfect location, tiny room. I booked a superior room, I didnt look into things too much as I assumed a superior room, would be good. The room was sooo small, we were only there for 4 nights, so the size of the room being small wasn't too bad. Our issue was the problem with the bathroom, it was so so... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and your valuable comments concerning the facilities in the room has been carefully noted. We do hope that all other aspects of our service were up to standard and that we may have the pleasure to welcoming you again in the near future. More

Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Each time coming to Hong Kong I would be staying in The Cityview since way back when it was the YMCA in the 80s. The reason why I choose to stay here is the ideal location for me, also the room rates then was reasonable unlike now it's quite pricey for a good room. During my recent stay the staff... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your loyalty and support over the past years-it means a lot to us. More

Auckland Region, New Zealand
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Hotel is a little tired however it is good value for money and is close to the MTR subway and there is very good shopping close by on Nathan Road. The most disappointing aspect of the hotel is the tiny bathrooms.Showers are over the bath and shower curtain makes showering claustrophobic.

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and particularly value our hotel location. We hope we may have the pleasure to serve you again in the near future. More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my 2nd stay here. I visited last May'14 and now, 4-9th Oct. The staff as usual, not very friendly. But then I must clarify, the staff did their job (but not beyond). This trip was so wrong as the protest is going on. But the staff didn't assist much on this when I emailed them regarding the protest... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and your comments regarding our service attitude has been carefully noted. I do hope all other aspects of our service were up to standard and that we may have the pleasure to serve you again in the near future. More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed 5 nights with my wife in Premier room (which was one of the bigger rooms). I booked this hotel based on price and proximity to the MTR subway. They had a deal on the Premier room for a price lower than most standard or deluxe rooms in other hotels in the Kowloon area, and it is located around the... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We appreciated your reviews during your recent stay with us at The Cityview. Your comments on those areas that had not met your expectations are vital for our improvements. The unpleasant experience you described in your reviews will be immediately addressed. Thank you for staying with us and we hope we will have a chance to serve you again in... More

Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel in great location. Had to change rooms as didn't get what we ordered. Staff struggle to understand internet booking info. But after waiting a day and getting better rooms all was ok. Rooms are very well used and show it but they are spotlessly clean and serviced daily. Rooms higher up and facing away from the main road... More

Was this review helpful? Yes 3
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and great to learn that you are happy to stay with us again at The Cityview. We do hope we may have the pleasure to serve you in near future. More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Went to stay again in this hotel after my pleasant stay the year before. But this time the stay wasn't the same. The hotel went through a major renovation for a year while I was away. When I returned all the rooms have become smaller. They have more rooms now, but it's a lot smaller. Thus the good view I... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for taking the time out to write your reviews, informing us the unpleasant experience you have encountered during your stay with us at The Cityview. Please accept our sincere apologies for making you feel confused in the room arrangement. The less desirable experience you described in your reviews causes us deep concern. After thorough investigation into the matter,... More

Harpenden, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel in an excellent location, upgraded to a premium room which was nice. didn't eat in hotel as lots of choice nearby for breakfast etc. 5 mins walk to ladies market down the alley opposite seven 11, 2 mins to MTR. would definately stay here again and is first drop on the shuttle from airport express station

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

As your comfort in The Cityview is always our priority, we are making every effort to enhance guests with greater travel experiences. Thank you for your support and look forward to welcoming you again in near future. More

London, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been here with my husband on a business trip ideal for business location, and travel, also not far from the centre food was ok and the room was nice as well easy to go to any direction, either on public transport or on foot

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Great to learn that you had an enjoyable stay with us and thank you for your particularly value of our hotel great location. More

Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed three nights in this hotel in July 2014. Recommended by Cathay Pacific agent and I was well satisfied with our accommodation. Nothing too flash but adequate for our stay. Breakfasts were excellent with plenty of choice. The staff on the desk were more than helpful. I used the adjoining swimming pool which was not available all day but all... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your loyalty and support, and its great to learn that you will be staying with us again in October. We would appreciate if you could tell us about anything you feel could be improved, or that needs our close attention. We look forward to be at your service again soon. More

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Hotel Summarization (Beta)

What travelers say

  • Mtr station(21)
  • Superior room(11)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Hotel staff(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Yau Ma Tei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Number of rooms: 422
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong
Hotel Style
#74 Family Hotel in Hong Kong #84 Business Hotel in Hong Kong

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