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All 581 Hong Kong hotels

The Cityview Hong Kong

3.5 of 5 Hotel   |   No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
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The Cityview Hong Kong
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80%
Ranked #102 of 581 hotels in Hong Kong
Certificate of Excellence 2013
A recent review
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1,041 people have reviewed this hotel

Traveler rating
    209
    588
    199
    32
    13
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202
296
100
87
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
1 review
4 of 5 stars Reviewed 4 days ago NEW

Room was nice and clean. Room was a little outdated, but it was good value. The staff is wonderful and friendly. It's a little out of the way from the busy streets and very quiet, but still close enough to the public transportation. Honestly, it's only a few blocks from everything and is conveniently located.

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your kind reviews during your stay in The Cityview has passed on to our service team. It's a great encouragement to us and The Cityview is proud to be at your service to ensure an experience of pure excellence. Thank you. More

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Set just off Nathan Road and very accessible public bus ride from the airport. The rooms are clean and basic. Exactly what I expected for the price we paid. But a great base to explore Hong Kong from.

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

It's great to know that you enjoyed your stay with us and look forward to be at your service again soon. More

Adelaide, Australia
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We arrived tired and weary at 9 pm. Check in went well, a room on the 17th floor....great until we opened the door, 2 single beds. We went back to,reception to ask for a queen bed to be told we were up graded and that room was far superior than the others. We told the reception staff we would rather... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for taking the time out to write your reviews, informing us the areas that we should pay attention to including the firm mattress and poor english of some of staff when communicating with our guest. Your comments has been well noted and please accept our sincere apologies for the disappointment that have caused you. On the other hand,... More

London, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

I used the hotel recently whilst in HK for 7s. Very good location and easy access to MTR. Rooms are fine, but they need a significant refurbishment. The presentation of the bedrooms has declined considerably since my last visit in 2011. Whilst the hotel is well priced there are better hotels in HK for the same price.

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and it is with sincere regret that i note your dissatisfaction of the old and tired bedroom. Your valuable comments has been carefully noted and we are pleased to advise that refurbishment of some of our guest rooms has been planned, with an ultimate aim and intent to bring up all the rooms to highest... More

Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had chosen this hotel through my friends' recommendation. Indeed , this hotel did not failed my expectations. The location is convenient, near to Yau Ma Tei MTR, room is clean. Would be recommending to my other friends who would be going to Hong Kong.

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We thank you for your great reviews and we are proud to be at your service again very soon. More

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I have now stayed in the City View at least 5 times and it would always be my first choice. The staff are friendly and helpful and the location is ideal for the MTR (Yau Ma Tei), buses, the Jade, Ladies and Night market and all the shops in Nathan Road. The rooms are not large but are clean and... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your loyality and support over the past years, it means a lot to us. Wherever you are in the world, we wish you a healthy and prosperous year. More

Farnborough, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was in an excellent location with access to the MTR station just outside and plenty of restaurants within walking distance. The room was a bit small but not uncomfortably so, although a bit of extra space for toiletries in the bathroom would have been useful. The only negative aspect was the extraordinarily firm bed, it really was the... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your valuable comments concerning the firm bed has been carefully noted by our Executive Housekeeper. On the other hand, we are pleased to note that you enjoyed your stay with us and appreciated for your kind comments to our great service. More

Kuala Lumpur
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our check-in was prompt and friendly ( even though we were in a group ). Bell-boys were on hand to assist us with luggage. Lobby area quite impressive and spacious. Hotel formerly under YMCA but changed to Cityview. Area around this hotel is very vibrant. Plus point is hotel is walking distance to Yau Ma Tei MTR (subway). Housekeeping staff... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and your particularly value to our helpful and cheerful service. We are looking forward to be at your service again in your next trip to Hong Kong. More

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Very close proximity to the subway, around 1 to 2 minutes walk. Convenience store is just beside the hotel. Walk a few steps further and you will reach the main road. Lots of shops along that road. We were upgraded to the executive suite as there were no more rooms in the category that we booked. Our room was situated... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your great reviews, particularly your kind comments of hotel location. Thank you for your business and we look forward to welcoming you again soon. More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my 2nd stay with Cityview and the main reason I returned is because of their terrific location and the management who made an effort to reply to travellers' feedback in Tripadvisor! I was astonished by the roomy Premium suite considering the smaller Superior room I stayed last year. It is like a one-room unit - the living room... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

It's great to have you with us again and thank you for your continuous support to The Cityview. To enhance the overall experience of guests, we have undergone bathroom refurbishment of our Superior Room Type last year and will continuously strive for improvements to satisfy our guests' needs to ensure that your stay with us is above all comfortable and... More

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Hotel Summarization (Beta)

What travelers say

  • Mtr station(30)
  • Superior room(21)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Hotel staff(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Yau Ma Tei
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#77 Family Hotel in Hong Kong
#83 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Official Description (provided by the hotel):
he Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry’s leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
The Cityview Hong Kong Hotel
Cityview Hotel Hong Kong
Cityview Hong Kong
The Cityview Hong Kong

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