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All 652 Hong Kong hotels

The Cityview Hong Kong

3.5 of 5 Hotel   |   No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
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The Cityview Hong Kong
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Ranked #104 of 652 Hotels in Hong Kong
A recent review
4 of 5 stars reviewed yesterday
ming962206 Taipei, Taiwan
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1,155 reviews from our community

Traveler rating
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    217
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (150)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Taipei, Taiwan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff provided me with two single bed room even I reserved a double bed room in the first place, I insisted to change the room which finally I got the room. The hotel is very near with the subway which is a big plus with the price you have to pay. Do insist with what you are asking for,... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights while on stopover in Hong Kong. On arrival staff were cordial but not particularly friendly & provided the bare minimum of information when checking us in. Language barrier aside, a smile is universal! The twin room was small and we struggled for space with 2 suitcases (for 2 people). Decor was somewhat dated in our room,... More

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TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your comment shared on Tripadvisor. Like what you commented, our staff have been providing warm, friendly and sincere service. Apart from our colleagues from front desk, team from concierge and assistant manager desk are ready to provide information and assistance during our guest stay. Apart from our superior rooms, there are different room categories of... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was not my first time staying at Cityview and definitely won't be my last time. I booked 3 rooms for me and my family. Upon reaching at the hotel, there were some renovation works ongoing at the lobby. However, the signs were done up nicely to show guests where to go. Reception staff were very attentive to our needs.... More

Was this review helpful? Yes 3
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your compliment on your recent stay and repeated visit of the hotel. The renovation on ground floor will be completed in mid October and we are going to bring a completely new Asian dining experience to our guests. We always seek ways to improve our service and are glad that you are happy with your... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

I was given a horrible room, 1018 at night the radio is OFF but music was very clear in the room,immediately next morning change to another room,last day going back i was very sick,fever,diarrhea,never go back again,the hotel don't deserve 4 star it a 3 star hotel

Was this review helpful? Yes 2
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your comment shared on Tripadvisor. Following your comment, we have investigated and found the radio and television is working in good order. The music could possibly come from the guest corridor which is our house music that will be put on silent mode in the midnight. The hotel has a well established hygiene standard to... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed in The City View Hotel from 06 Sep to 13 Sep 2014. The location of the hotel is very onvenient and just a few mins walk to the Yau Ma Tei MTR station. a lot of shops and restaurants nearby, famous temple street is just few mins walk from hotel, such a convinient location. Staffs in the... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are delighted to have you with us and pleased to note that you had an enjoyable stay. More

Singapore
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have been here for 2 times. The recent visit was 08th Sep 2014. I like the hotel because of their good location, the “Yau Ma Tei” MTR is just around the corner and it is near to temple street, Nathan Road. MongKok. The stay in the hotel was comfortable and the service was excellent. The staffs were friendly and... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your support to The Cityview and look forward to be at your service again very soon in the future. More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed in The Cityview from 12-16 Sept. I arrive at 11 and able to check in immediately. The staff were friendly and helpful. Room were clean however i had a chock up bath tub, i informed the front desk and were resolved swiftly. Located within 1 min to ymt mtr, 7-11 located opposite with several eatery.

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your pleasant and comfortable stay is always our priority, thank you and look forward to welcoming you back in very near future. More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed at that hotel due to most hotels were full that time, some conventions and exhibitions going on in HK. The reception staff was slow, do not speak much English and I don't think they have enough manpower to service the guests. When I asked one of the staff further, I was told the people turnover rate was very high... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for taking the time out to write your reviews, informing us the unpleasant experience you have encountered during your stay with us at The Cityview. The less desirable experience you described causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you. Your valuable comments concerning the service/the facilities in room/and... More

Sugar Land, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel in April, it had good location. The subway is around the corner. The hotel room is small but sufficent. I find the room is dusty but has good size bathroom. You can walk to many tourist areas like temple street, Nathan Road. MongKok etc. There are public hospital next to the hotel, so it is... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are delighted to have you with us and look forward to welcoming you again very soon. More

Singapore, null, Singapore
1 review
5 of 5 stars Reviewed 1 week ago

I am writing this to compliment and commend the hotel staffs' excellent service. My stay was from August 25th to September 9th 2014 ( Room No. 1122) The compliments that I have received on the hotel staff’s courteousness , helpful and friendly (especially the concierge staff, Miss Regina, grayline staff) and the excellent service from all the hotel staffs. I... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your kind comments regarding our hotel great service has been noted and appreciated your particularly value to Regina from the Tour Desk who has been very helpful. Thank you and we look forward to continuing to serve you in the years to come. More

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Hotel Summarization (Beta)

What travelers say

  • Mtr station(21)
  • Superior room(11)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Hotel staff(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Yau Ma Tei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong

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