We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 667 Hong Kong hotels

The Cityview Hong Kong

3.5 of 5 Hotel   |   No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
Hotel amenities
The Cityview Hong Kong
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save Saved
You added The Cityview Hong Kong to your Saves list
79%
Ranked #102 of 667 Hotels in Hong Kong
A recent review
5 of 5 stars reviewed 4 days ago
purplerain47 kirkcaldy,scotland
Write a Review

1,161 reviews from our community

Traveler rating
    236
    656
    218
    36
    15
See reviews for
241
332
119
102
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1161)
  • Mar-May only
    (308)
  • Jun-Aug only
    (318)
  • Sep-Nov only
    (306)
  • Dec-Feb only
    (229)
All months
kirkcaldy,scotland
Top Contributor
84 reviews 84 reviews
25 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 4 nights, while in Kowloon. The room was very dated, with single beds, a dirty carpet and an old bathroom. We had a room at the back on the 19th floor, and had a great view of some of the lights at night, so slept with the curtains open. We were just off Nathan Road, the... More

Was this review helpful? Yes 1
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guests Thank you for your comment shared on Tripadvisor. The hotel has a great location with steps away from MTR subway station and the famous Nathan Road. Ladies’ market and Temple Street, two popular tourist spots are within walking distance from the hotel. The hotel has been carried out projects to upgrade its hardware. Our new restaurant Amazing will... More

Toowoomba, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I checked in today and am utterly disappointed. The staff are rude and unhelpful......one even ignored me and walked away. The rooms are filthy. The carpet is stained, bathroom glass covered in soap scum and marks and mold on the tiles. We requested a room change, which was got, however the 2nd room is no better. To top it off... More

Was this review helpful? Yes 4
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your valuable comment shared on Tripadvisor. It is through these comments that we can identify issues and find rooms to improve. We have quickly sit down with the service team and reinforce our core value of friendly and efficient service in order to do better. Our preventative and maintenance program is running continuously in order... More

Taipei, Taiwan
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff provided me with two single bed room even I reserved a double bed room in the first place, I insisted to change the room which finally I got the room. The hotel is very near with the subway which is a big plus with the price you have to pay. Do insist with what you are asking for,... More

Was this review helpful? Yes
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your comment shared on tripadvisor. We are pleased to learn that you are happy with the accommodation experience at The Cityview. There would be time when guest arrives early or hotel runs high occupancy that we cannot immediately assign the desired bed type. Our front desk always study guests’ preference and try best to accommodate... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed 2 nights while on stopover in Hong Kong. On arrival staff were cordial but not particularly friendly & provided the bare minimum of information when checking us in. Language barrier aside, a smile is universal! The twin room was small and we struggled for space with 2 suitcases (for 2 people). Decor was somewhat dated in our room,... More

Was this review helpful? Yes
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your comment shared on Tripadvisor. Like what you commented, our staff have been providing warm, friendly and sincere service. Apart from our colleagues from front desk, team from concierge and assistant manager desk are ready to provide information and assistance during our guest stay. Apart from our superior rooms, there are different room categories of... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was not my first time staying at Cityview and definitely won't be my last time. I booked 3 rooms for me and my family. Upon reaching at the hotel, there were some renovation works ongoing at the lobby. However, the signs were done up nicely to show guests where to go. Reception staff were very attentive to our needs.... More

Was this review helpful? Yes 4
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your compliment on your recent stay and repeated visit of the hotel. The renovation on ground floor will be completed in mid October and we are going to bring a completely new Asian dining experience to our guests. We always seek ways to improve our service and are glad that you are happy with your... More

1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was given a horrible room, 1018 at night the radio is OFF but music was very clear in the room,immediately next morning change to another room,last day going back i was very sick,fever,diarrhea,never go back again,the hotel don't deserve 4 star it a 3 star hotel

Was this review helpful? Yes 4
TheCityview, Manager at The Cityview Hong Kong, responded to this review

Dear guest Thank you for your comment shared on Tripadvisor. Following your comment, we have investigated and found the radio and television is working in good order. The music could possibly come from the guest corridor which is our house music that will be put on silent mode in the midnight. The hotel has a well established hygiene standard to... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed in The City View Hotel from 06 Sep to 13 Sep 2014. The location of the hotel is very onvenient and just a few mins walk to the Yau Ma Tei MTR station. a lot of shops and restaurants nearby, famous temple street is just few mins walk from hotel, such a convinient location. Staffs in the... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are delighted to have you with us and pleased to note that you had an enjoyable stay. More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I have been here for 2 times. The recent visit was 08th Sep 2014. I like the hotel because of their good location, the “Yau Ma Tei” MTR is just around the corner and it is near to temple street, Nathan Road. MongKok. The stay in the hotel was comfortable and the service was excellent. The staffs were friendly and... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your support to The Cityview and look forward to be at your service again very soon in the future. More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in The Cityview from 12-16 Sept. I arrive at 11 and able to check in immediately. The staff were friendly and helpful. Room were clean however i had a chock up bath tub, i informed the front desk and were resolved swiftly. Located within 1 min to ymt mtr, 7-11 located opposite with several eatery.

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your pleasant and comfortable stay is always our priority, thank you and look forward to welcoming you back in very near future. More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed at that hotel due to most hotels were full that time, some conventions and exhibitions going on in HK. The reception staff was slow, do not speak much English and I don't think they have enough manpower to service the guests. When I asked one of the staff further, I was told the people turnover rate was very high... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for taking the time out to write your reviews, informing us the unpleasant experience you have encountered during your stay with us at The Cityview. The less desirable experience you described causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you. Your valuable comments concerning the service/the facilities in room/and... More

Do you own or manage The Cityview Hong Kong?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Cityview Hong Kong? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Mtr station(21)
  • Superior room(11)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Hotel staff(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Yau Ma Tei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Number of rooms: 422
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Priceline, Hotels.com, TravelClick, Cheap Tickets, Expedia, HotelTravel.com, Agoda, Ctrip DaoDao, TripOnline SA, Odigeo and Tingo so you can book your The Cityview Hong Kong reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong

430 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (414)
Viewed
Room/suite (121)
Viewed
Bathroom (40)
Viewed
View from room (30)
Viewed
Hotel & grounds (35)
Viewed
Family/play areas (1)
Viewed
Dining (8)
Viewed
Other (179)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (1)
Viewed
Other (5)
Hotels you might also like...
Check In Check Out
Price Your Stay