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All 645 Hong Kong hotels

The Cityview Hong Kong

3.5 of 5 Hotel   |   No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
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The Cityview Hong Kong
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Ranked #103 of 645 hotels in Hong Kong
A recent review
5 of 5 stars reviewed today
OffroadAdventurer Cape Town Central, South Africa
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1,140 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
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Cape Town Central, South Africa
Top Contributor
77 reviews 77 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed today NEW

The Cityview Hotel is located in Kowloon and is a nice escape in a very busy city. The hotel itself is clean as all the amenities, has a coffee shop located on the ground floor (which is extremely expensive) and as with most hotels has limited free Wi-Fi. The hotel is air-conditioned, a necessity when the temperatures outside between 37... More

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Singapore, Singapore
1 review
4 of 5 stars Reviewed today NEW

Stayed here in mid December 2013 with family. Good location as it is only a 3 minute walk to Yau Ma Tei MTR Station. In Hong Kong, you can easily get to anywhere via the MTR so choose a hotel that is accessible & near a MTR Station. Right across the hotel lobby (along the walking route to YMT station)... More

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Toronto, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

I have stayed there over 10 times. I recently choose to stay there over some 5-star hotels. The hotel is clean, the room size is not too small in Hong Kong standard. The biggest advantage is its location. It is just a minute walk to subway. The hotel rate is good comparing to other same class hotel. If you book... More

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TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your loyalty and support to us over the past years, it means a lot to us. More

Wellington NZ
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for a 3 day stop over on the way back from Europe. I have stayed in Hong Kong 10 or 12 times in a variety of hotels in a variety of price categories. The Cityview sits nicely in the middle. Its rooms are relatively large for Hong Kong. I certainly appreciated that the air conditioning stayed on... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for taking the time out to write your reviews and look forward to be at your service again soon. More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Cityview three times now and I doubt I will return. The last two times the service has been going downhill fast. The front counter people always seem to have some issue with something. It seems the customer just can't be right at this place these days. This last visit I was constantly watched like a... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your continuous support to The Cityview and we are regret that some of our staff is unfriendly and impolite when communicating with our guest. Kindly rest assured that appropriate training will be conducted to avoid the similiar incident in the future. Please accept our sincere apologies and we hope this experience will not alter your confidence in... More

Nottingham UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a few nights here, right in the centre of the action in Yau Ma Tei and a very short walk from the MTR and snacks. I was on the 15th floor with a view of part of the city. Not spectacular but very reasonable prices. Clean, efficient service and especially good, rapid laundry (essential in humid HK). Aircon worked... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and pleased to learn that you enjoyed your stay with us. More

Wenzhou
1 review
5 of 5 stars Reviewed 5 days ago NEW

CityView hotel is my favourite Hong Kong hotel. It is handy to the MTR, and handy to the International Airport Bus (A21). The staff are always courteous and sympathetic. My rooms are always spotlessly clean and comfortable and tidy. A credit to the training of the staff, and to management. Well done, everyone at CityView.

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My family and I loved the location and great convenience. Yau Ma Tei MTR station is just opposite the road (from the hotel's back door). There are also many shops and eateries in the vicinity (convenience store is just nearby). In terms of customer service, I think there is much room for improvement. We stayed there for 4 nights for... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

It is with regret that some of our staff is lack of knowledge when communicating with our guest. Our objective is to ensure all employees are totally customer-focus and all guest concerns and requests are handled quickly and efficiently. Kindly rest assured that appropriate training will be conducted to aviod such incident in the future. More

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent a fortnight here in a twin bedded room on the 15th floor, facing Waterloo Rd. Room was quite spacious compared to many in HK, with a good shower, tv, wifi, fridge, etc. Staff service was good. Very convenient for the Yau Ma Tei MTR trains and Nathan Rd buses. Plenty of eating places and shopping as its near to... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are delighted to have you with us and look forward to be at your service again soon. More

1 review
4 of 5 stars Reviewed 6 days ago NEW

My third trip to HK and Cityview has always been my choice. Excellent location with mtr just few minutes away. Walking distance to Mongkok area and if you know the shortcut, the route will be even shorter. Free upgrade to premier room in the older wing. The bathroom is rather small as compared to the executive room in the newer... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your loyalty and support over the past years, it means a lot to us. More

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Hotel Summarization (Beta)

What travelers say

  • Mtr station(25)
  • Superior room(14)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Great location(3)
  • Hotel staff(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong > Yau Ma Tei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#69 Family Hotel in Hong Kong #83 Business Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Book direct enjoy extra 5% off. Input "Promo Code" "CVLP" to enjoy the offer.The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry’s leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 
Number of rooms
422

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