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All 651 Hong Kong hotels

The Cityview Hong Kong

3.5 of 5 Hotel   |   No.23 Waterloo Road, Kowloon, Hong Kong, China (Yau Ma Tei)
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The Cityview Hong Kong
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Ranked #106 of 651 hotels in Hong Kong
A recent review
4 of 5 stars reviewed 2 days ago
LovelySunandBeach Singapore, Singapore
  • Reviews (1,124)
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  • Room tips (147)
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1,124 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am a returning visitor to the hotel, location is pretty good MTR is just within a few minutes walk and there is a 7-11 directly opposite the hotel just in case you need to get any stuffs wee hours into the night. Location is good for me as it is almost about same walking distance to Mongkok shopping area... More

Was this review helpful? Yes 1
Manila, Philippines
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The best part of city view is that it's bang next to the MTR station...the bus stations are also close by...night market if you are interested is just 10 minutes by walk...hotel itself seems a bit old but rooms are fairly well maintained. Rooms are a bit small but bigger by Hong Kong standards.they have tried to utilise available space... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

It is with sincere regret that we note your disstisfaction of the tour desk service, we are sorry that some of our staff is lack of knowledge when communicating with our guest. Kindly rest assured that appropriate training will be conducted to avoid similiar incident in the future. Thank you and we wish we will have a chance to welcoming... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel very close to train station, Convenience store, shopping street, night market or even if you looking for something to eat is just around you by walk. Really recommend 2. I was visit HK foe 2 times and yes!!! stay here for 2 times too and really sure that for my next visit i will stay here for sure!!

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for staying with us again and great to learn that you had an enjoyable stay. More

Singapore, null, Singapore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I choose this hotel as it is very near to MTR station and it has free wifi in the room. Booked the hotel online, the booking was responsed promptly and the staff Winnie liaised patiently with me through email, answering all my inquiries on confirmation of my booking. The checking-in process was speedly. I booked a twin room and was... More

Was this review helpful? Yes 3
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are pleased to note that you enjoyed your stay with us and particularly value our hotel great location and good service. Your kind comment to Winnie from Reservation has been passed on to her. Thank you and hope we will have a chance to welcoming you again. More

Singapore
Top Contributor
66 reviews 66 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here a 5th time, after frequenting other hotels in MK and TSC for past 2 years. We arrived here after taking the free shuttle service K5 from Kowloon Station (via the Airport Express). It is refreshing to be back and was pleasantly surprised to notice that there is free wi-fi available at rooms now. Also the “security” portion... More

Was this review helpful? Yes 2
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

We are glad to have you with us again and thank you for your loyalty and support to The Cityview over the past years. More

Hawera
Top Contributor
53 reviews 53 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just arrived after a long haul flight at 11pm, our pre booked double superior room was 'unavailable'...was given a twin room, not acceptable and apparently the hotel was booked out. Then a double room suddenly became available...the tiniest most weirdly shaped corner room imaginable. There was no room for two suitcases...were jumping over them for our two day stay. Service... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your reviews and the less desirable experience you described causes us deep concern. Please accept our sincere apologies for any inconvenience and disappointment that have caused you and rest assured that appropriate training will be conducted to our staff. More

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We primarily chose Cityview as we were travelling to Hong Kong on a budget, and this hotel seemed to offer good value for money. It is situated in Kowloon, with easy access to the MTR (Metro/Subway) - the nearest one, which we used frequently was Yau Ma Tei, which gives easy access directly across to Hong Kong; or if you... More

Was this review helpful? Yes 3
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Your reviews mean a lots to us, thank you. More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed at The Cityview Hong Kong from Jul 16 to Jul 19. Hotel is very near MTR which made it so convenient for us to get around. Front desk staffs very also helpful, and I was also very impressed with one of the staffs(sad to say I had forgotten his name) who had made it a point to ensure that... More

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and looking forward to welcoming you again soon. More

S'pore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was back for 2nd visit to this hotel in Jul'14. Put us into a room on Level 16, tiny room and bad plumbing. Feedback to the Assistant Manager, she was kind to offer a room change the next day, and to our surprise she also upgraded us to a bigger room at no extra charge. Nice! The level of customer... More

Was this review helpful? Yes
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Pleased to have you with us again, however, the less desirable experience you described casues us deep concern. Kindly rest assured that appropriate training will be conducted to ensure all employees are totally customer-focus. Thank you again and hope we will have a chance to welcoming you again very soon. More

Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

MTR is just opposite the hotel. Easy accessible to airport by airport shuttle bus and easily reach shopping malls. Many famous eateries and shophouses around the hotel. My all-time favourite hotel. Famous hang heong Lao po bing opposite hotel.

Was this review helpful? Yes 1
TheCityview, Front Office Manager at The Cityview Hong Kong, responded to this review

Thank you for your kind reviews and look forward to be at your service again soon. More

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Hotel Summarization (Beta)

What travelers say

  • Mtr station(21)
  • Superior room(12)
  • Yau Ma Tei(11)
  • Nathan road(9)
  • Ladies market(7)
  • Temple street(6)
  • Very clean(4)
  • Friendly and helpful(3)
  • Hotel staff(3)
  • Great location(3)

Additional Information about The Cityview Hong Kong

Address: No.23 Waterloo Road, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Yau Ma Tei
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Cityview Hong Kong 3.5*
Reservation Options:
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Also Known As:
The Cityview Hong Kong Hotel Hong Kong
Cityview Hotel Hong Kong
Cityview Hong Kong

413 photos of this hotel

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Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#74 Family Hotel in Hong Kong #77 Business Hotel in Hong Kong
Hotel Class
Official Description (provided by the hotel)
Book direct enjoy extra 5% off. Input "Promo Code" "CVLP" to enjoy the offer.The Cityview does many things to help protect the environment. We conserve energy and water, reduce waste, and operate in a sustainable manner. Recently, the environmental performance of The Cityview has been recognised by EarthCheck; the travel and tourism industry’s leading environmental management, benchmarking and certification company. Based on the benchmarking assessment report from EarthCheck, in addition to having a Sustainability Policy in place, the indicators on Energy Consumption, Greenhouse Gas Emissions, Portable Water Consumption and Waste Sent to Landfill of the property are at or above the best practice level, which is an achievement to be highly commended. ... more   less 
Number of rooms
422

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Cityview Hong Kong and other travelers.
1 question

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Questions? Get answers from The Cityview Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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