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Citadines Ashley Hongkong

No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Citadines Ashley Hongkong
Citadines Ashley Hongkong
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281 Reviews from our TripAdvisor Community

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A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is very nice and facilities are really awesome, wifi service was good. Very close to Hong Kong exhibition Centre. I would recommend this hotel to everyone. You can walk 5 minutes to catch ferry for exhibition Centre and it's only 3 Hong Kong dollars and you will save 150 Hong Kong dollars in taxi. At this Hong Kong... More 

Helpful?
Thank A TripAdvisor Member
1 review
5 of 5 stars Reviewed January 5, 2016 via mobile

The rooms are very comfortable very clean. Near Shopping Center. Hope to come back again 😊 ห้องพักสะอาดมาก ขนาดมินิๆ กระทัดรัด แอร์เย็นสยาย ห้องน้ำกว้าง เตียงสะอาด ระบบรักษาความปลอดภัยดีเยี่ยม ใกล้แหล่งช๊อปปิ้ง เดินทางสะดวก

Helpful?
Thank 749stg
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016

Room is big and plenty of space to place luggage and bags after all the shopping in Hong Kong. Right in TST and very near to MTR and Star Ferry. Best thing is that they have this eatery just below and they have the best fried rice there.

Helpful?
Thank ytanps
singapore
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed December 15, 2015

We have stayed in other citadines and Ascott / somerset group hotels and this was a disappointment. Firstly, the area behind the sofa bed was filthy with flowers of dust floating after they opened the bed, while the bath was clearly badly cleaned and flooded after minimal water (anyone just cleaning the bathtub would have known that). Secondly, when we... More 

Helpful?
1 Thank stray1001
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. We will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new furniture, in-room accessories and much more!... More 

Travelers are raving about these Hong Kong hotels

Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 14, 2015

Booked a room with a queen bed and a sofa bed for a family of two adults and two toddlers. Bad: Room was dusty, hot water was intermittent, and television and DVD player did not support USB or HDMI inputs. The air-conditioner was a consumer wall-mounted unit mounted directly over the sofa, meaning that the sofa bed received the brunt... More 

Helpful?
Thank Dan F
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Dear Patrice, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us and greatly appreciate your comments about aspects of the room that need updating. We will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting... More 

Manila, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 12, 2015

We chose this hotel having stayed in another Citadines in Kyoto. This Citadines is tuck in along Ashley Road- one of the side streets in Tsim Sha Tsui. Luckily, taxi drivers know how to get there. However, because street is narrow, we had to be dropped off by driver in the corner and then walk to the hotel entrance with... More 

Helpful?
Thank milliepoartillaga
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us and greatly appreciate your comments about aspects of the room that need updating. We will be implementing many of these upgrades to the property within the next couple of months. Our rooms will be getting new furniture,... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed November 4, 2015 via mobile

Hotel was very convenient, nice, clean and very close to exhibition Centre and economically worthwhile to stay at this hotel. WI-FI Internet was very good and no connection issues during my stay. It has full-Kitchenette and spacious room. Staff was good. I highly recommend to all for their stay at CITADINES ASHLEY.

Helpful?
Thank Kavita V
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for sharing your feedback from your stay. We are really appreciate how you’ve take the time to leave us a feedback/comment and we are so pleased that you enjoyed a wonderful stay at our hotel. We will continue to improve our service standards in order to provide quality customer service to our guests' expectations. We are... More 

sydney
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 20, 2015

We have stayed at Citadines properties in Japan, Australia, Malaysia and Hong Kong on a few occasions and sadly the Hong Kong stay did not meet expectations at all. Being converted from an old office tower, the space is not suitable for a serviced apartment at all as there were so many spatial constraints. The 2 lifts serviced both hotel... More 

Helpful?
Thank callmon
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for sharing your feedback from your stay. We appreciate your comments about our customer service and property. we will continue to improve our service standards in order to provide quality customer service to our guests' expectations. We are currently working on the renovation and applying more amenities and service to the room. Thank you again and... More 

Western Australia, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 11, 2015

Thank. U for letting us stay at your hotel.we had a lovely 6 days.Rooms clean.Beds good,Hot showers.Desk staff excellent.Not 5 star but good hotel.We stayed on 21st floor 3 adults in 1 room apartment.Recomend

Helpful?
1 Thank Samhilly
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, Thank you for sharing your feedback from your stay. We are also working on the renovation and applying more amenities and service to the room. Hope to see you again in the future of your next visit in Hong Kong. Thank you More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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