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All 691 Hong Kong hotels

Citadines Ashley Hongkong

3.0 of 5 Apartment Hotel   |   No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China (Tsim Sha Tsui)
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Citadines Ashley Hongkong
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Ranked #179 of 691 Hotels in Hong Kong
A recent review
3 of 5 stars reviewed 4 days ago
Helen H Edinburgh, United Kingdom
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232 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
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Edinburgh, United Kingdom
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Adequate would probably best describe the room and its facilities. Everything was very clean, towels were changed daily but there was just a hint of tiredness about the fittings. There was a damp, mouldy smell right next to the bed by the window, which was a little incongruous as the room was spotless. The location on Ashley Road is superb,... More

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Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed on 5th floor. Only one room on this floor for paying guests!. The other rooms are Admin Offices. I was awoken between 08.00 and 09.00am every morning, to the loud bleeps, as each employee arriving to work in these offices, pressed their code into the security key pad. Then as they entered, the door slammed shut behind them! Why... More

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Top Contributor
189 reviews 189 reviews
45 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 1 week ago

Very disappointed with my stay. First, the photos did not correspond to the room. This hotel is not for business people; the internet is not fast enough to support work. The comfort of the room is very basic. The hotel has nothing to offer except location. I had opportunity to pay $50 per night more in surrounding hotels where the... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 10, 2014

Citadines Ashley Hotel isn't glamorous and it is showing its age. But the hotel more than makes up for that by providing brilliant, helpful, friendly service from the staff AND very convenient location to MTR station Tsim Sha Tsui (exit L5) and all that Tsim Sha Tsui offers - waterfront and ferries, restaurants (especially Osaka), cultural precinct and markets. It... More

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Florida, USA
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 7, 2014

This hotel's location is excellent for most purposes in Hong Kong, in Tsim Sha Tsui, near the MTR, an easy jump to the island or other destinations in Kowloon. The hotel has a modern feel and appearance. The room was in great shape - everything worked well, which has not been my experience at other hotels in Hong Kong in... More

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Shanghai, China
Top Contributor
66 reviews 66 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 4, 2014

I booked the bigger room which was still quite small but after all it is Hong Kong. This is a very basic apartment style Hotel with one person in a tiny lobby when I checked in. The location is good and you are walking distance from trains, great shops and restaurants. If you are staying a night or two like... More

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Shanghai, China
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 27, 2014

Stayed here one night, (i got a great deal) i only have one complaint. Great sized room for.the location and everything you might want/need. (pots and pans to dishes) Everything seemed very clean. The only.negative i have is the room had a slight mold smell when.you first walk in. It goes away or you.get used to it. The shower pressure... More

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1 review
1 of 5 stars Reviewed August 24, 2014 via mobile

Decided on this service apartment by all the good reviews, but got shock of my life when first step in to my room. The floor was full of tidbits crush and hairs. Wanted to take a quick shower but the shower head fell apart. So left the room without shower to let them clean up and fit the shower head.... More

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Amman, Jordan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 20, 2014

I visited this hotel in mid of August. The location is just excellent. It is right on Ashley road.Close to the harbor and all the shopping centers in the are. It is in close proximity to the MTR station. The area is rich in both restaurants and shopping. Check in was very smooth and did not take time. Check out... More

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Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 13, 2014

True to its word, I found the Citadines to be in a fab location offering no frills service and hospitality. Just perfect address to walk 3 mins to the TST MTR (making it one hop across the harbour to HK island), the shopping street of Nathan Road and my fave Chinese desserts stall in Hau Fook Road. Pictures are accurate,... More

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Louis T, General Manager at Citadines Ashley Hongkong, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again. More

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Additional Information about Citadines Ashley Hongkong

Address: No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Citadines Ashley Hongkong 3*
Number of rooms: 36
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Also Known As:
Citadines Hongkong Ashley Hotel Hong Kong
Citadines Hongkong Ashley Hong Kong
Citadines Ashley Hongkong Hong Kong

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