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Citadines Ashley Hongkong

3.0 of 5
Hotel website
No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
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1 room 1 guest
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Citadines Ashley Hongkong
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266 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (266)
  • Mar-May only
    (62)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (61)
All months
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 5years ago and it still looked pretty well maintained. Fantastic location - 2min walk to Tsim Sha Tsui MTR - that links you to nearby attractions like Avenue of Stars, Hotel 1881, the Peninsula Hotel, Harbour City etc. Great eats within walking distance too - famous Shek Kee Wanton Noodles & Kee Wah Bakery on immediate perpendicular street,... More 

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Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is old and it needs maintenance! The room we stayed has water spots on the ceiling! Is not sound proof, you can hear next door opening and closing the door very clearly, very noisy and only one pillow, cannot make it! Think ascott group should look into it.

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Travelers are raving about these Hong Kong hotels

Singapore, Singapore
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was here over the weekend recently. Even though it was termed as a serviced apartment, the size did gave me a slight shock but given HK and its space issues... I guess I can say that it's as good as it gets. The location was excellent.. Just 2 roads away from the busy and awesome Nathan road and you will... More 

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations our proeprty location. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences.... More 

Thailand
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 17, 2015

Nice service apartment.It's clean,comfortable and quiet <Free wifi also> Their location is good. It's not far from all the shopping area.It's not far from the subway station.Many restaurants around that area.It's convenient.

Was this review helpful? Yes 1
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with u. Receiving such positive feedback about our porperty location. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences. More 

Edinburgh, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 29, 2015

We've lived in this Service Appartment for two weeks in the Premier Studio. I was quite worried by the reviews I could read. Here are my thoughts: - the Premier Studio definitely gives you ample room with a small kitchenette as you enter the flat, a bathroom, a living place, and a bedroom (which can be separated by sliding door).... More 

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More 

Singapore
Level Contributor
105 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 5, 2015

We were a family of 5 (2 adults + 3 kids < 10 years) - took 2 rooms, traveling on a short 3N/4D holiday. Location is clearly what works for this hotel. Extremely close to the TST shops, MTR, Ferry, Supermarkets. The property is a small one, with just 3 rooms per floor - we got two adjacent ones on... More 

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More 

2 reviews
3 of 5 stars Reviewed June 3, 2015

The hotel room was very small, something we expected of Hong Kong hotels near tsim sha tsui. Inconsistent hot water and inadequate toiletries made it difficult for kids. Otherwise, the room is clean and comfortable for family. Oh yes one more thing, the hotel staff don't smile much too.

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations our location. We also have noted your feedbacks on pressure for hot water to assist kids bathing . We will coordinate the enhancement plans with the respective departments accordingly. Yours sincerely, More 

California, U.S.
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 2, 2015

Great location, easy to get around just a little noisy at night. Rooms are kind of run down, worse was the water pressure in the shower. However people in the lobby are very helpful, but this place needs remodeling badly. Free wifi but slow.

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We also have noted your feedbacks on shower water pressure sucks.... More 

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Upon arrival, the receptionist were very helpful in explaining how to go Disneyland & duration to airport as well as the charges. Overall, the room were very well maintained and clean. The only thing is the bathroom seems a little small (perhaps its HK and everything is quite compact). Also, it is very near to the MTR and I cant... More 

Was this review helpful? Yes 1
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Cannlai, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More 

Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 10, 2015

I stayed at Citadines Ashley for business, thinking that it would have the same standing as the Ascott and Somerset brands I stayed frequently in major Chinese cities. I was totally disillusioned and felt cheated. Positive points 1. Hotel is centrally located and near the MTR. 2. Studio is clean, devoid of smell, good sound proof. 3. Room facility are... More 

Was this review helpful? Yes 2
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Mr. Chua We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in centrally located and near the MTR ,room is clean, devoid of smell, good sound proof and the room facility are in good working order, e.g. air-con, Wifi, shower, flushing system, air-vent. Receiving... More 

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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