We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Citadines Ashley Hongkong

3.0 of 5
Hotel website
No.18 Ashley Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Citadines Ashley Hongkong
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #35 of 150 Specialty Lodging in Hong Kong
A recent review
3 of 5 stars reviewed 2 weeks ago
Tookata Thailand
Add Photo Write a Review

262 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    39
    139
    59
    14
    11
See reviews for
44
66
21
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (262)
  • Mar-May only
    (62)
  • Jun-Aug only
    (70)
  • Sep-Nov only
    (69)
  • Dec-Feb only
    (61)
All months
Thailand
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice service apartment.It's clean,comfortable and quiet <Free wifi also> Their location is good. It's not far from all the shopping area.It's not far from the subway station.Many restaurants around that area.It's convenient.

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with u. Receiving such positive feedback about our porperty location. Once again, thank you for your valued patronage. From all of us at Citadines Ashley Hong Kong, we look forward to welcoming you again at any one of our serviced residences. More 

Edinburgh, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 29, 2015

We've lived in this Service Appartment for two weeks in the Premier Studio. I was quite worried by the reviews I could read. Here are my thoughts: - the Premier Studio definitely gives you ample room with a small kitchenette as you enter the flat, a bathroom, a living place, and a bedroom (which can be separated by sliding door).... More 

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More 

Singapore
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 5, 2015

We were a family of 5 (2 adults + 3 kids < 10 years) - took 2 rooms, traveling on a short 3N/4D holiday. Location is clearly what works for this hotel. Extremely close to the TST shops, MTR, Ferry, Supermarkets. The property is a small one, with just 3 rooms per floor - we got two adjacent ones on... More 

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More 

2 reviews
3 of 5 stars Reviewed June 3, 2015

The hotel room was very small, something we expected of Hong Kong hotels near tsim sha tsui. Inconsistent hot water and inadequate toiletries made it difficult for kids. Otherwise, the room is clean and comfortable for family. Oh yes one more thing, the hotel staff don't smile much too.

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations our location. We also have noted your feedbacks on pressure for hot water to assist kids bathing . We will coordinate the enhancement plans with the respective departments accordingly. Yours sincerely, More 

California, U.S.
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed June 2, 2015

Great location, easy to get around just a little noisy at night. Rooms are kind of run down, worse was the water pressure in the shower. However people in the lobby are very helpful, but this place needs remodeling badly. Free wifi but slow.

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We also have noted your feedbacks on shower water pressure sucks.... More 

Travelers are raving about these Hong Kong hotels

Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

Upon arrival, the receptionist were very helpful in explaining how to go Disneyland & duration to airport as well as the charges. Overall, the room were very well maintained and clean. The only thing is the bathroom seems a little small (perhaps its HK and everything is quite compact). Also, it is very near to the MTR and I cant... More 

Was this review helpful? Yes 1
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Cannlai, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of... More 

Singapore, Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 10, 2015

I stayed at Citadines Ashley for business, thinking that it would have the same standing as the Ascott and Somerset brands I stayed frequently in major Chinese cities. I was totally disillusioned and felt cheated. Positive points 1. Hotel is centrally located and near the MTR. 2. Studio is clean, devoid of smell, good sound proof. 3. Room facility are... More 

Was this review helpful? Yes 2
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Mr. Chua We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in centrally located and near the MTR ,room is clean, devoid of smell, good sound proof and the room facility are in good working order, e.g. air-con, Wifi, shower, flushing system, air-vent. Receiving... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 30, 2015 via mobile

The location was good with short walk to few attraction places and Canton Road shopping heaven. There were eateries around the hotel too, so don't have to worry about that. Tsim Sha Tsui MTR is nearby too, hence it is convenience to travel around. Esprit Flagship store is just down the road at Ashley Road as well. Alternatively, you can... More 

Was this review helpful? Yes 1
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. We also have noted your feedbacks on the lifts keycard reader... More 

Darwin
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 22, 2015

I gave 3 stars only because it is a little hard to find as the airport bus does not drop off there, its a dead end street, the bus company did give very good directions and it was a 3 min walk. Apt had what we wanted, a sep bedroom (although bed takes up most of the room) a couch,... More 

Was this review helpful? Yes 1
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Guest, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards & the locations. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage.... More 

makati
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 19, 2015

The location of this hotel is perfect. It is right in the heart of the shopping district and also near MTR. Rooms are small though and the walls are really thin. You will hear doors slamming at night. The rooms made us feel like we are living inside a closet. We were a family of four and booked 2 studio... More 

Was this review helpful? Yes
Citadines Ashle... H, Manager at Citadines Ashley Hongkong, responded to this review

Dear Ms. Makati, We are delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations our locations. We also have noted your feedbacks on bathroom hot water heater. We will coordinate the enhancement plans with the respective departments accordingly. With regards your combination of 4pax of stay 2studio... More 

Questions? Get answers from hotel staff and past guests. Ask a question

251 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (43)
Viewed
Hotel & grounds (3)
Viewed
Bathroom (11)
Viewed
View from room (2)
Viewed
Pool/beach area (1)
Viewed
Dining (1)
Viewed
Other (47)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (139)
Viewed
Premier Studio (52)
Viewed
Studio (47)
Viewed
The Hotel (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Tsim Sha Tsui
Butterfly on Prat
Butterfly on Prat
#52 of 693 in Hong Kong
4.0 of 5 stars 1,625 reviews
Tsim Sha Tsui
Xi Hotel
Xi Hotel
#182 of 693 in Hong Kong
3.5 of 5 stars 236 reviews
Tsim Sha Tsui
Hotel Benito
Hotel Benito
#133 of 693 in Hong Kong
4.0 of 5 stars 335 reviews
Show Prices
Show Prices
Show Prices
Tsim Sha Tsui
The Imperial Hotel
The Imperial Hotel
#264 of 693 in Hong Kong
3.0 of 5 stars 548 reviews
Tsim Sha Tsui
The Bauhinia Hotel - Tsim Sha Tsui
Show Prices
Show Prices
Show Prices

Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Back to top