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Gateway Hong Kong

4.0 of 5 No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
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Certificate of Excellence 2014
Gateway Hong Kong
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Gateway Hong Kong
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481 reviews from our community

Traveler rating
    198
    200
    64
    15
    4
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159
69
23
111
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (481)
  • Mar-May only
    (100)
  • Jun-Aug only
    (119)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (126)
All months
Bangkok, Krung Thep, Thailand
Contributor
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed today NEW

Room is very big if compare with same rate. modern and clean and comfortable. service is good . room is clean. you can walk to the mall easier. but it's so far from mrt. harbour city shopping mall is have everything that you need.

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Melbourne, Australia
Top Contributor
72 reviews 72 reviews
62 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've now stayed in all three Marco Polo hotels attached to the Harbour City mall, with this one (the Marco Polo Gateway) right in the center and probably the most convenient, plus the most updated. I found it to be better than the Marco Polo Prince, but slightly worse than the Marco Polo Hong Kong. But it's still a good... More 

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James O, General Manager at Gateway Hong Kong, responded to this review

Dear ladodgerone, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your... More 

Rotterdam, The Netherlands
Top Contributor
57 reviews 57 reviews
51 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hotel is well located in Kowloon (right in front of Hong Kong Island). It's integrated in a shopping mall. Rooms were very nice and spacious. There were plenty of towels and robes in the bathroom.

Was this review helpful? Yes 1
James O, General Manager at Gateway Hong Kong, responded to this review

Dear Agusparty, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your... More 

NY
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great hotel; it was clean; the men and women are courteous and polite and they speak English well. It was in a nice neighborhood; close to the metro; close to the ferries; close to shopping; nice to walk around;

Was this review helpful? Yes 1
James O, General Manager at Gateway Hong Kong, responded to this review

Dear H_S620, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your... More 

Pasig ci
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Love the Towels and robe. Sofa. Space. BATHROOM . LOCATION. Value for the price is relative to the places I intend to go . If it were some place close by or within the complex, then value for the considerably high hotel rate is perfect. But if my itinerary will be far away areas such as HK island and the... More 

Was this review helpful? Yes
James O, General Manager at Gateway Hong Kong, responded to this review

Dear Lynette L, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at... More 

2 reviews
5 of 5 stars Reviewed January 23, 2015

I really have no complaints regarding this hotel. Everything was perfect. The room was very clean, the bathroom was very spacious and modern, and everything I needed was already there. The staff are very kind. They also attended to all my concerns and were very approachable. The location was fantastic. Especially if you're gonna go shopping. Everything is just so... More 

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James O, General Manager at Gateway Hong Kong, responded to this review

Dear Enzo F, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at... More 

Porto, Portugal
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015

Very nice place to stay, either on vacation or work. Been there inumerous times and always glad to stay there. The rooms are nice and the breakfast is generous. The fact that is integrated in the mall makes it very convenient and the view to the bay is priceless. The only problem was sometimes the toilets are broken.

Was this review helpful? Yes 1
James O, General Manager at Gateway Hong Kong, responded to this review

Dear Sergio R, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at... More 

London, United Kingdom
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 15, 2015

I've stayed here several times, and the latest stay really showed off the remodel- Fantastic! very lovely rooms and baths, the restaurants are very nice, and the people who work at this hotel are all incredible and friendly! VERY clean, fresh, and comfortable with down comforters, new appointments (really liked the overhead rain shower fixture). Wonderfully located, its really at... More 

Was this review helpful? Yes 3
James O, General Manager at Gateway Hong Kong, responded to this review

Dear CS F, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at... More 

San Francisco, California
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 14, 2015 via mobile

Location is the key for this hotel, the heart of shopping and dinning area. I can walk to shop and eat at one of excellent places. The front desk was very nice to me as I stayed half day and I requested in the last minutes to charge half day and It was nicely accepted. The gym and swimming pool... More 

Was this review helpful? Yes
James O, General Manager at Gateway Hong Kong, responded to this review

Dear LavenderQ, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your... More 

Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 9, 2015

I arrived late on New Years Eve, following flight delays in Europe. The great service started at Hong Kong airport Marco Polo service desk. The attendant walked me and my luggage to the taxi rank, advised the driver where to take me due to the road closures for the fireworks. He phoned ahead and I was met by a member... More 

Was this review helpful? Yes
James O, General Manager at Gateway Hong Kong, responded to this review

Dear Senonora, Greetings from the Gateway Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be at your... More 

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Additional Information about Gateway Hong Kong

Address: No.13 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong Region > Hong Kong > Tsim Sha Tsui , Tsim Sha Tsui
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Gateway Hong Kong 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
Gateway,Hong Kong Hotel Hong Kong
Hotel Style:
#31 Luxury Hotel in Hong Kong
#31 Business Hotel in Hong Kong
#32 Family Hotel in Hong Kong
#50 Romantic Hotel in Hong Kong

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Staying in Tsim Sha Tsui

Neighborhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighborhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
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