We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 367 Hong Kong hotels »

W Hong Kong

5.0 of 5
No.1 Austin Road West, Kowloon Station, Hong Kong, China
Hotel amenities
W Hong Kong
Ranked #12 of 367 hotels in Hong Kong
4.5 of 5 stars 818 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

818 reviews from our community

Traveler rating
    554
    197
    42
    15
    10
See reviews for
Families
87
 
Couples
268
 
Solo
93
 
Business
198
 
What travelers say
  • Airport Express(41)
  • Elements mall(20)
  • Very nice(19)
  • Train station(15)
  • Room service(15)
Date Rating
Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 27, 2012 NEW
1
person found this review helpful

First time at the W hotel in Kowloon and thoroughly enjoyed it. Unbelievably convenient location above the MRT so easy to use the Airport express. You can also check your luggage in on the return journey at the MRT station which works perfectly if you still haven't found the way to pack light! Service was excellent. Good tips from the... More

Was this review helpful? Yes
See 2 more reviews by Paul T for Hong Kong
Mumbai
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2012 NEW

I was on a business trip to HK for 5 days in April 4th week. I stayed at the W, Kowloon. While I have been around quite a few places and stayed at a fair share of hotels, the service of this place stands out. They are exceptional with their service. Location is very good, very accessible. One tip -... More

Was this review helpful? Yes
Bangkok, Thailand
Contributor
20 reviews 20 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW

My second visit to the W Hotel in Hong Kong, because I enjoyed the first one so much. Location is excellent, on top of the Kowloon railway station, with direct access to the nice Elements shopping center. The room is super-cool, perfect for one person. Lighting arrangement can be a tad difficult to handle, but I got the hang of... More

Was this review helpful? Yes
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 24, 2012

Thank you Kofty for your tripadvisor review. We are really pleased you found the W Hong Kong talent could be "cool" without making you shiver! We work hard to ensure the team consistently bring the trademark W Whatever / Whenever service philosophy to life and a key element of this is being approachable and natural. I'm glad you think we... More

Olympic Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 22, 2012 NEW

We had and amazing layover stay at the W! They have done a great job on the property. Everything from the lobby bar, the pool on the 76th floor, to the small but cool rooms (especially the bathrooms). The service was great everywhere we went an the folks at the bar next to the lobby were super friendly. Thanks to... More

Was this review helpful? Yes
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 23, 2012

Hello Filip Z and thanks for posting your thoughts on W Hong Kong. I have shared your comments with Valeriya and the team at Living Room (the bar you experienced on the 6/F). Infact this venue will be rebranded as WOOBAR and relaunched with one amazing party on June 15, with W Hotels DJ Lab 2011 artist, Lincoln Medley, and... More

Shanghai, China
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

Had a wonderful stay at the W HK. while not in the heart of Kowloon, it was still very well located, above the airport express station and a few stops to Central on the other side. It is above a high end shopping mall, with many food choices including a great supermarket. But enough about the location.. I loved the... More

Was this review helpful? Yes
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 22, 2012

Hello ShanghaiPandas. Thank you for your comments and we are so glad to know you enjoyed the hotel. It's great to know that you enjoyed the whimsical interior design of the hotel including the fun Alice in Wonderland theme of our Kitchen restaurant. Each W Hotel has it's own unique design narrative that runs throughout and many of those loyal... More

Chicago, Illinois
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 17, 2012

W Hong Kong was the first stop on our honeymoon on the way to Southeast Asia. The hotel is part of a giant luxury/high end/world-class shopping mall on Kowloon. Fendi, Prada, DeBeers, Jimmy Choo etc. The ground floor of the mall connects the HK public transit MTR and the Airport Express which makes it an ideal location for convenient transit.... More

Was this review helpful? Yes
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 22, 2012

Hello royellis1973, and thank you for taking the time to post such a great review of W Hong Kong. I have shared your review with the team and we all agree that your recommendation for others to try us out is a challenge we are up to. We will continue to strive to get such an enthusiastic response from each... More

Harpenden, United Kingdom
Top Contributor
55 reviews 55 reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 14, 2012

What an amazing trendy hotel and a great start to 3 weeks in China. The location couldn’t be better, 2 stops from the airport on the airport express and 1 stop from Central on HK island. We paid using SPG points so it’s hard to judge value. The welcome from all the employees was excellent and very friendly. They recognised... More

Was this review helpful? Yes
See 2 more reviews by JamieHerts for Hong Kong
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 15, 2012

Dear JamieHerts, thank you for taking the time to post a review of your W Hong Kong experience. Delighted to know our talent were their usual friendly, eager-to-please selves. Encouragement like that helps to keep the entire W team passionate about what we do. Thanks and hope to see you again soon at W Hong Kong. Best wishes, Peter Hildebrand... More

UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 14, 2012

I have been fortunate enough to stay in W Hotels in London and Bali and now Hong Kong was my third W experience. I love the W Hotel brand as they are still up there with 5* quality and service but it is delivered in a modern funky style. The service, attitude and quality was excellent and next time through... More

Was this review helpful? Yes
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 15, 2012

Hello luvweekends, and thanks for your posting. Great to know you share our passion for the W Brand! We believe it is even more important for a hotel like ours to uphold the finest 5 star services, otherwise we could never legitimately pull off the rest of the fun things that we do at W. Glad to know the signature... More

Shanghai, China
Senior Contributor
21 reviews 21 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2012

It is definitively worth seeing in its style, as much the rooms then the public spaces, a lot of wonderful details in its design elements. The rooms are spacious and very livable, the breakfast is just great. Don't miss a little bath in the whirl pool on the top with a cocktail in your hand, even if the view is... More

Was this review helpful? Yes
See 4 more reviews by Katharina19 for Hong Kong
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 15, 2012

Dear Katharina19, your amazing feedback is a tribute to the wonderful team at W Hong Kong. This hotel is a very busy operation with high occupancies and numerous events and happenings - all helping to create the buzz that makes W Hong Kong a vibrant and energetic hotel. The team here work tirelessly behind the scenes to make it happen... More

New York
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2012

Lot's of great reviews here so not sure what I can add but: Been traveling to HK for 20 years and I think this was the first time I was there for vacation with wife and son. So many great hotels in HK but the W has all the details worked out. Service - no attitude, very helpful. At check... More

Was this review helpful? Yes
W Hong Kong, General Manager at W Hong Kong, responded to this review
May 15, 2012

Hello gerardad. Thank you for your post. Helpful service with no "attitude" is what we strive for. After 20 years of visiting Hong Kong we are honoured that you selected us for this special 1st time visit with your family. We hope to see you back soon. Sincerely, Peter Hildebrand General Manager W Hong Kong More

Travelers who viewed W Hong Kong also viewed

Hotel ICON
5 of 5 stars 576 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d2031570?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Langham Place Hong Kong
4.5 of 5 stars 2,153 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d305813?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Four Seasons Hotel Hong Kong
5 of 5 stars 605 Reviews
Hong Kong, China
Show Prices ABS:HotelCheckRates-d548045?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 367 hotels in Hong Kong, ranked by popularity »

Been to W Hong Kong? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about W Hong Kong

  • w Hotels Hong Kong
  • w Hotel Hong Kong
Address: No.1 Austin Road West, Kowloon Station, Hong Kong, China
Price Range: $$$$

Owners: What's your side of the story?

If you own or manage W Hong Kong, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
W Hong Kong
Show the lowest price for this hotel (from our partners)
Show Prices