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All 653 Hong Kong hotels

Hotel Bonaparte by Rhombus

3.0 of 5 Hotel   |   No.11 Morrison Hill Road, Wanchai, Hong Kong, China (Wan Chai)
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Ranked #326 of 653 Hotels in Hong Kong
A recent review
4 of 5 stars reviewed 3 weeks ago
Viennaism Hong Kong Region, China
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161 reviews from our community

Traveler rating
    14
    68
    40
    15
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • Chinese (Simplified) first
  • English first
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Hong Kong Region, China
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend booked a business room for me in this hotel for 2 nights in a promotional price with 20% discount off. When I doing the check in at the counter, the staff offered me a special rate HK$200 plus 10% for upgrade the room to Deluxe Room and showed me the Business Room (that my friend booked for me)... More

Was this review helpful? Yes 5
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your recent stay at Hotel Bonaparte by Rhombus. Your compliment about our hotel and service is greatly appreciated and it is definitely a great encouragement to our team. As being part of the Rhombus International Hotels Group, we are always striving to deliver the best service to our guests. Once again, thank you for your time to... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 17, 2014

The room was small but it's hk. No problem. Most of the time, the staff was rude and not very helpful. We had to go to airport and we had difficulties to catch a taxi, probably due to the location but nobody at the reception was willing to help me. Very poor service.

Was this review helpful? Yes 1
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your valuable comments and we are regretted to hear that you had an unpleasant experience while staying at our hotel. All your comments about our staff and service level are well reviewed by our Department Heads to help us improve the overall quality and standard of our service level in the future. At Rhombus International Hotels, our... More

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 10, 2014 via mobile

I find this place pretty satisfactory. After reading the reviews, I had no high expectation knowing very well what I could potentially got myself into. While the room is tiny, the furnishing is modern well kept unlock better reviewed places that hasn't been renovated for decades. I certainly wouldn't share a room with my mother since the bathroom is completely... More

Was this review helpful? Yes
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you very much for your recent stay at Hotel Bonaparte by Rhombus. We truly regret to hear that your experience at our hotel did not meet your expectation. Your comment regarding to our service level has been reviewed and have followed up with my team to ensure constant improvement. At Rhombus International Hotels, our commitment is to meeting our... More

Brisbane, Australia
2 reviews
3 of 5 stars Reviewed July 19, 2014

The accommodation arrangements had been made in Australia by Flight Centre. Arrangements- lot to be desired. Very disappointed with the so called travel experts. Location of hotel excellent. Servicing of room excellent Reception lot to be desired - require people skills Some staff excellent Booked two rooms for five people - 4 adults and a six year old. Not enough... More

Was this review helpful? Yes
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for staying at Hotel Boanaparte by Rhombus and thank you for sharing your experience at TripAdvisor with the travelers around the world. Your comment about some of our staff's Guest Service standard has been reviewed and brought to the attention to the department head & myself and we will strengthen the guest service by providing more internal training... More

South Sinai, Egypt
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

My friend recommended me to stay in Bonaparte hotel during my business trip in HK. Small hotel in a place between Wanchai and Causeway bay and it really closed to my HK local office in Times Square. A manager Vincent do the check in for me & my partner in professional way and they escorted us to the room. Room... More

Was this review helpful? Yes 1
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your recent stay at Hotel Bonaparte by Rhombus! I have glad to hear that you enjoyed your time here. Your kind words of gratitude towards all members at Hotel Bonaparte, especially our Assistant Front Office Manager, Vincent Lau is greatly appreciated. At Rhombus International Group, we believe the foundation of our success lies within our people. Your... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 6, 2014

I've stayed in enough hotels in the last 2 months to be able to tell the moment you walk on whether a hotel is well run. This is not. Staff way too serious for you to enjoy your stay or feel welcome. Seems there's rules for everything. Signs everywhere. Staff constantry seem busy. Checkin took longer than it did to... More

Was this review helpful? Yes
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your recent stay at Hotel Bonaparte by Rhombus. I'm sorry to hear that your experience at our hotel did not meet your expectation. All your comments about our service level are well reviewed and brought to the attention of our Department Heads to help us improve the overall quality and standard of our service level. Kindly accept... More

Jakarta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 14, 2014

Stayed in Hotel Pennington for 3 night and recommended to their sister hotel - Hotel Bonaparte due to Pennington was full that we cannot extend the stay. I agreed with some visitor's comment that it is not that easy to find the hotel because hotel itself is quite narrow. Hotel next to one jewellery shop which help to locate the... More

Was this review helpful? Yes 1
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your stay at Hotel Bonaparte by Rhombus, we are glad to hear that you and your family enjoyed your stay here. We appreciate your kind words of gratitude towards all members in Hotel Bonaparte, as we believe the foundation of our success lies within our people. Your comments on our teams are an excellent example of the... More

Doha, Qatar
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 29, 2014

Don't be fooled by the images online of this hotel, it's an absolute rip off however cheap you get a room for. The rooms are not even box room size, there is no storage space for luggage. I had to leave my small case on the window ledge to avoid tripping over it in the night.

Was this review helpful? Yes 1
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your recent stay at Hotel Bonaparte by Rhombus and your comments about our hotel. We are sorry to hear that your experience at our hotel did not meet your expectation. We do have a few different room types with different room sizes for guests' selection, from 100 sq. feet to 290 sq feet. Thank you once again... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 19, 2014

My husband and I had 3 nights at the Bonaparte and were delighted by the cleanliness and very efficient use of space in our room. Yes it is a small room, but it has all the amenities you would expect in a boutique hotel, at a quite reasonable price and in a terrific location near times square. There is easy... More

Was this review helpful? Yes 5
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

Thank you for your recent stay at Hotel Bonaparte by Rhombus. Your compliment about our hotel and service is greatly appreciated and it is definitely a great encouragement to our team. As being part of the Rhombus International Hotels Group, we are always striving to deliver the best service to our guests. Once again, thank you for your time to... More

Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 15, 2014

Nice place. Well located. They had pretty good cafe on the first place but now there is some shop located. What is most disappointing is that Air cone didn't warm the room and it was really COLD there. I had to buy personal warmer just for 1 week business trip. Rooms are too small (well what you expected from Hong-Kong)... More

Was this review helpful? Yes 2
Edward C, Manager at Hotel Bonaparte by Rhombus, responded to this review

We are thrilled to read your comments. It is always encouraging for us to learn that our guests are satisfied with our services and enjoyed their stay with us, as it is what we strive for everyday. Your kind words will certainly motivate our staff to keep up the good work. It was certainly a pleasure for us to be... More

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Additional Information about Hotel Bonaparte by Rhombus

Address: No.11 Morrison Hill Road, Wanchai, Hong Kong, China
Phone Number:
Location: China > Hong Kong Region > Hong Kong > Wan Chai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Bonaparte by Rhombus 3*
Number of rooms: 80
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Also Known As:
Bonaparte By Rhombus Hotel
Hotel Bonaparte By Rhombus Hong Kong

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