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Sofitel Forebase Chongqing

#9 of 1,805 Hotels in Chongqing
Certificate of Excellence
5.0 of 5
Hotel website
No.137 Keyuan Second Road, Jiulongpo District, Chongqing 400039, China
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10% off on public rate
Sofitel Forebase Chongqing
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Ranked #9 of 1,805 Hotels in Chongqing
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
greenspratley Surrey, Canada
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575 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (575)
  • Mar-May only
    (171)
  • Jun-Aug only
    (147)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (122)
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Surrey, Canada
Top Contributor
105 reviews 105 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived at the Sofitel we had been in China for a week and we had stayed at three different hotels that we had been told were classified as 5 star hotels. None of them could even begin to compare to the Sofitel. It was everything we could hope for and more. The staff smiled and greeted us as... More 

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear greenspratley, We very much appreciate your comments regarding your stay at the Sofitel Forebase Chongqing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Probably the best hotel in Chongqing. Great rooms and staff. Since the minute you arrive they make you feel special. Everytime I visit the city I stay in this great hotel. Most of the staff speak English and are really helpful, specially Yancine Amarir who gave us a really warm welcome and was very helpful with his tips and comments... More 

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the Sofitel Forebase Chongqing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Bangkok, Thailand
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 19, 2015

I have stayed here many times on business over the last few years, usually for 2 or 3 nights. The staff are very welcoming, particularly the Europeans or senior locals, but some of the lower level staff in the restaurants or on room service seem poorly trained and give indifferent service. Check-in is quick and efficient. The rooms I've stayed... More 

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 30, 2015

I have stayed in this hotel since 2013..the hotel is a good and comfort hotel..thought the staff don't speak English much but they try the best to assist you at all times..Thanx to the front office staff (yoyo,arline and the team) a special thanx to the concierge staff who helped with the business centre and so..Food and beverage staff very... More 

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review
Google Translation

Уважаемый гости, Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать... More 

Los Angeles
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 26, 2015

First trip to Chongqing. I chose the hotel based on proximity to our meetings, rather than staying in the more central area near the river. Based on the reviews here, I was certain int would be very nice. Perhaps I was spoiled in Shanghai, but this Sofitel has seen better days. It clearly was the definition of luxury 10 or... More 

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Wisconsin
Top Contributor
120 reviews 120 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 14, 2015

I have stayed here numerous times. The rooms are nice on the club level with a good lounge where you can have drinks. The location is convenient if you are having business people pick you up. The rooms are of outstanding with high quality and nice bath rooms. This is a good business hotel that never disappoints.

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear GattoViziato, Thank you very much for post your postive comments of Sofitel Forebase Chongqing at Tripadvisor! We are delighted to know that you had a pleasant stay with us. At Sofitel, we strive to provide superior levels of service to our guests; therefore your feedback is very important to us and we thank you again for providing it. We... More 

St. John's, Antigua
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

stay here 2 nts with friend,nice room on the club floor with city view,Hotel was not so close to the city center,Take around 1 hrs to the Jie Fang Bei area and Hong Ya Dong,Special Thank you to the Club Floor team,speical lilian,They take care us very well.

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Gagachan1205, Thank you for taking the time to post your review of Sofitel Forebase Chongqing on Tripadvisor. And you enjoyed the service offered by our team, in particular service provide by Lillian. Again, thank you for staying with us and I personally look forward to an opportunity to welcome you back to Sofitel Forebase Chongqing in the near future.... More 

Nimes, France
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 12, 2014

Have stayed there in Mai 2013. Check inn there after a long and tiring road trip from Chengdu. Classy place. Beautifull room with all facilities. Good breakfast. Left early day after for catching airplane to Shanghai. No problem getting cab. tips: avoid maybe facing view to motorway due to some noise.

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear Viking196963, Thank you very much for taking time to post your review on last time visit in Sofitel Forebase Chongqing on Tripadvisor. We are more than delighted to know that you enjoyed your stay and you are satisfied with our room, facilities and breakfast experience in Sofitel Forebase Chongqing. And we are honored to know you enjoyed everything with... More 

Arlington, Virginia
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 11, 2014

Stayed for about a week attending a conference. It is a nice hotel. Bed was comfortable, bathroom very nice. It is adverstized as a 5 Star hotel, but it did not meet that grade. There were a couple light bulbs in the room that were out. Some light switches did not work. A tile in the bathroom of my colleagues... More 

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear jdballou, First and foremost, I would like to express the team's sincere gratitude for your taking the time to post your comments on Tripadvisor. I am sorry to read your review about Sofitel Forebase Chongqing regarding the guest room of yours and your friend's with issue of tile and lights were not working properly and cleaning issue, Please accept... More 

Calgary
Top Contributor
50 reviews 50 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed November 11, 2014 via mobile

Stayed in club room for two night for business. The room is very spacious and very comfortable. However, the interchange below is quite noisy even at very high floor level. So perhaps ask for a higher floor on the side facing away from the highway. I also noticed that the noise insulation in the room is not very good. Stay... More 

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SOFITELCHONGQING, Manager at Sofitel Forebase Chongqing, responded to this review

Dear qqsong, Thank you very much for taking time to post your review of Sofitel Forebase Chongqing on Tripadvisor. I am very pleased to read that you feel the room is very spacious and very comfortable, Sofitel Chongqing is a very well designed and comfortable hotel. On another note, that you feel the noise from the outside interchange. I am... More 

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