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Hilton Chongqing

4.5 of 5 No.139 Zhongshan Third Road, Yuzhong District, Chongqing 400015, China
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Certificate of Excellence 2014
Hilton Chongqing
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Hilton Chongqing
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809 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oakland, California
Contributor
18 reviews 18 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

The lobby and rooms haven't been refreshed since the fall of the Qing dynasty. It looks grim. There are few international visitors and staff have difficulty in providing Western levels of greeting and courtesy.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear David, Thank you for staying at Hilton Chongqing and sharing your feedback. We have noted your disappointment on our decor. We are also sorry to hear that our service was not up to your standard. We are currently undergoing some refurbishment plans in the hotel which we hope that the changes could lift up the hotel to meet your... More 

hong kong, Hong Kong
1 review
4 of 5 stars Reviewed December 14, 2014

Overall, service is good at the hotel. Food delivery is quick. Food is well prepared. Staffs are nice and helpful. Breakfast is okay quality although coffee is expected to be improved. I would say hilton chongqing offers an avg Hilton hotel quality of service.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Ms. Zhou, Thank you for choosing Hilton Chongqing and sharing your feedback here.Your constructive review in regards to our Food and Beverage service would be shared accordingly. We are delighted to learn that our staffs had been helpful and nice to you during your staying. Should there be anything we could do to make your future stay more comfortable,... More 

Su Zhou, China
1 review
5 of 5 stars Reviewed December 14, 2014

The position, service, environment, everything are very good, really worth to recommend to other friends. Very close to the subway station, Liang Lu Kou, You can take the subway around the city, very amazing sights.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Jeff, Thank you for staying at Hilton Chongqing and sharing your kind feedback in regards to your recent stay . We are indeed located in a very central location where you can easily get access to all main districts of Chongqing. A tip for your next stay is to get our house designedl map from our concierge which you... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 9, 2014

I stayed here for 6 nights and can highly recommend it, although it does not have a lot to do or see around the hotel, but taxis are cheap. All meals were excellent although after first day I decided to have breakfast in my room as Continental breakfast was cheaper than buffet and this is all I ever I have.... More 

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GM_HiltonChongqing, Hotel Management at Hilton Chongqing, responded to this review

Dear Val, Thank you for sharing your feedback following your recent 6 nights stay at Hilton Chongqing. We are pleased to learn that we met your expectations in terms of the location, the facilities and the service. It is very encouraging to learn about your dining experience while your kind words would be shared with our Food & Beverage as... More 

Tokyo Prefecture, Japan
2 reviews
1 of 5 stars Reviewed December 5, 2014

My cell phone was broken by their cleaning staff. Hotel admitted it is 100% their fault, but they won't compensate for all my loss. They only gave me a compensation price which they estimated selfishly, even it's totally under my expenditure for this trouble. More than 500 pics in my iPhone, I need to find a way to fix and... More 

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GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear Guest, Thank you for taking the time to write and share your experience. The team have fully followed up with this unfortunate incidence on a direct basis with you - wherby the Iphone 4S had been misplaced somewhere within the sheets of the bed, which was then subsequently laundered. Unfortunately the Iphone was not obviously visible on the bed,... More 

Sydney, New South Wales, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2014

Stayed there... loved it... great service! I was there on work but everyone really made me feel special. Made me deal with the homesickness! I was lucky enough to be in the executive area... the lounge is lovely. Lots of friendly tips! Thanks everyone

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear James, Thank you for choosing Hilton Chongqing and sharing your feedback. We are delighted to hear that you had an enjoyable stay, and were happy to learn that we could be your home away from home. We appreciate greatly your friendly tips of our hotel for others. We look forward to welcoming you back in the near future. Kind... More 

Shanghai, China
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 20, 2014

This is a slightly older Hilton hotel but what it lacks in comparison with the shiniest and most opulent properties, like Beijing Wangfujing, is easily made up by the very attentive and supportive staff (special thanks to Mr. Bolos at the front desk). I found no issue getting multiple requests fulfilled, no matter what time of day or night. The... More 

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GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear Guest, Thank you for staying with us and sharing your feedback. In regards to the hardware, we are delighted to inform you that there are on-going renovation projects to uplift our hotel bit by bit. It would be great to have you back, to see our changes. With respect to the Executive lounge we do in fact maintain the... More 

kidderminster england
Top Contributor
103 reviews 103 reviews
30 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed November 17, 2014

Spacious hotel throughout.Huge lobby that needs more seating to access the free internet.Certainly had the wow factor with the open plan stairs between floors.the huge bar area with seating alongside full glass windows.The whole thing looked expensive and the wine matched the surroundings.Unfortunately I had to settle for a Chinese wine as I would not pay the price for the... More 

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GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear Pauline, Thank you for staying with us and sharing your feedback. We appreciate your main title for characterizing us as “smart and modern” and your gracious comments of our River Lounge. We are also glad to know that you had a pleasant meal in our restaurant while our room met your expectations. We look forward to welcoming you back... More 

Mexico City, Mexico
Top Contributor
283 reviews 283 reviews
91 hotel reviews
111 helpful votes 111 helpful votes
2 of 5 stars Reviewed October 31, 2014

This is a classic problem when a hotel gets old... what to do with it? they lower the rates and then anyone can stay there and everything is like a market. The service was very good, but is inevitable to don't realize how old is the hotel, and even we stayed at the Executive rooms... My suggestion? sell the property... More 

Was this review helpful? Yes
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear guest, We appreciate your constructive comments of our product. There are already on-going projects to uplift the hardware of the hotel. Meanwhile, we anticipate being at your service again for your next visit in Chongqing. Kind regards, Hotel Management Team More 

Zurich, Switzerland
2 reviews
3 of 5 stars Reviewed October 29, 2014

Since the usual location in Chongqing was booked already, we booked the Hilton Chongqing, in expectation of the standard Hilton experience. However, we got a room that didn't seem to be used for some time, with sub-par cleanliness and maintenance. After a call to the front desk, we got another room of the same category higher up, still the same... More 

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GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear Joseti, Thank you for staying with Hilton Chongqing and sharing your feedback. We might not be the newest hotel in town but we are trying hard to ensure a immaculate room and hospitable service. We are glad that our service level is up to your expectation. We appreciate your kindness for highlighting the convenient location of the hotel, we... More 

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Additional Information about Hilton Chongqing

Address: No.139 Zhongshan Third Road, Yuzhong District, Chongqing 400015, China
Phone Number:
Location: China > Chongqing Region > Chongqing
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hilton Chongqing 4.5*
Number of rooms: 423
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Also Known As:
Hilton Chongqing Hotel Chongqing
Hilton International Chongqing
Hotel Style:
#6 Spa Hotel in Chongqing
#8 Business Hotel in Chongqing
#11 Luxury Hotel in Chongqing
#33 Best Value Hotel in Chongqing

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