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Hilton Chongqing

#11 of 1,807 Hotels in Chongqing
Certificate of Excellence
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No.139 Zhongshan Third Road, Yuzhong District, Chongqing 400015, China
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Hilton Chongqing
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fort Lauderdale, Florida
Level Contributor
130 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
5 of 5 stars Reviewed yesterday NEW

Chongqing is intense. Independent western travelers need a hotel that can be a refuge. The Hilton is more than a refuge, it’s a little spot of heaven in this hectic city. The hotel location gives visitors a local’s perspective. It is close to LiangLuKou metro station and walking distance to the Three Gorges Museum and Peoples Square. The views from... More 

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Sydney, Australia
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked the Hilton for a bit of luxury considering the vile pollution in this megacity.We needn't have bothered because there was no luxury in this hotel.The room was so outdated with boring old furniture and carpets that I had to go outside and check that we were in the right place.The air con couldn't be lowered to a reasonable... More 

Was this review helpful? Yes 1
GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Danythefox, We want to personally thank you for sharing details about your stay with us. We understand guest room presentation was a concern, and assure you that we will use your feedback to improve. An extensive renovation is underway/scheduled to begin. I hope you will give us another chance to offer authentic Hilton hospitality when you return to Chongqing.Thank... More 

Swansea, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel situated up a hill with good view of the Yangze. Ideal stay for night if going on a Yangze cruise. Spotlessly clean, room good size. Staff welcoming. Bar prices quite high but OK for a drink before bed.

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Jean, Thank you for staying at Hilton Chongqing and sharing your kind feedback. Our team are delighted to learn that you had enjoyed our service and the spotless guestrooms. We look forward to welcoming you back in the near future. Kind regards, Hilton Chongqing Management Team More 

Patan (Lalitpur), Nepal
2 reviews
4 of 5 stars Reviewed May 27, 2015 via mobile

Nice hotel with warm hospitality and services from the staffs... Good food with wide varites of choices and price still very attractive...I recommend this hotel if you are looking for best service at an average budget

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Valued Guest, Thank you for staying at Hilton Chongqing during the Global Sourcing Fair and sharing your kind feedback afterward. It had been a great pleasure to accomodate you while we hoped that you had enjoyed the Global Sourcing Fair at the exhibition center. International class of service with great value proposition is what our team had been pursuing... More 

Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 26, 2015

Luxurious room, great central location. Staff was very friendly and helpful. We were given helpful hints for local dining and touring. 1st class treatment let us thoroughly enjoy our stay. Absolutely Hilton quality.

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Citywayne, Thank you for staying at Hilton Chonqging and sharing your feedback. Nothing can more be more motivated to learn that our Hilton Service had been positively affect your overall experience. Our brand promise is to ensure every guest is respected, valued and cared for. We just hope that Hilton Chongqing will always be your first choice whenever you... More 

Rome Italy
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed May 17, 2015

Booked on Hilton web site but have arranged early check-in and airport pick-up directly with the hotel. Car pick up (cranky Audi) was there alright, in time… and driver was more then helpful…but his safety belt did not buckle… alarm went on… so the (40min!) drive promised a really noisy trip… At a certain point I just could not take... More 

Was this review helpful? Yes 1
GM_HiltonChongqing, General Manager at Hilton Chongqing, responded to this review

Dear Valued Guest, Thank you for staying at Hilton Chongqing and sharing your feedback with us. Your comments and experience were upsetting to read, and I’m sorry that we were not able to deliver the experience you have come to expect from a Hilton property. I’m further saddened that it also impacted a potential future stay with us. Based on... More 

Belfast, United Kingdom
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 27, 2015

Excellent room in a luxurious hotel, with good location. Staff spoke good english and service at reception was extremely quick. Views from higher rooms are superb, and rooms comfortable and well laid out with working area. Great price for a hilton experience although be aware all chinese hotels charge a deposit of between 500 & 1000 yuan paid on top... More 

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Kevtr, Thank you for staying at Hilton Chongqing and sharing your kind feedback. We are delighted to learn that you had enjoyed your stay with us. Value for money and convenient location are our top selling points. We appreciate your sincere recommendations to other guests. We look forward to be at your service again. Kind regards, Hilton Management Team More 

Dublin, Ireland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed April 21, 2015

We always enjoy staying in a Hilton, and this was no exception. The hotel is clean, the staff are friendly and helpful. We were specially impressed by Coco and Carrie in the Executive Lounge who looked after us so well. Also Darcy at the Concierge Desk was fantastic, sorting out the complex instructions (in Chinese) for getting to the ferryport... More 

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Mike, Thank you for staying at Hilton Chongqing and sharing your feedback. Your kind recognition on those specific team members are noted with many thanks, they will be notified accordingly. We are sorry to hear that your internet did not work probably while it is in the hope that our IT team had been helpful to try resolving your... More 

Nottingham, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 8, 2015

We so stayed here for one night on a Titan tour of China, the staff were amazing ! All spoke good English, were helpful. The food was very good, Chinese or western available and the rooms were fab . We would have loved to stay longer .

Was this review helpful? Yes 2
GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Sharon, Thank you for staying at Hilton Chongqing and sharing your feedback. Your kind review is highly appreciated and it will be shared with our team accordingly. Please do consider Chongqing to be your next trip again as there are many interesting touristic spots and cultural destinations to explore. We anticipate to be at your service again in the... More 

Penang, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

Quiet hotel and there are shops and good restaurant in walking distance. No long quene to wait for breakfast, ideal for business visitor who is pressing for time. There is also a mini market opposite of the hotel.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Chiew Ming, Thank you for staying at Hilton Chongqing and sharing your feedback. We are well appointed at the location where you could get main essentials and being proximate to many famous local eateries. Your kind recommedation to all the business travellers is highly appreciated. We look forward to be at your service again in the near future. Kind... More 

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