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Hilton Chongqing

#9 of 1,804 Hotels in Chongqing
Certificate of Excellence
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No.139 Zhongshan Third Road, Yuzhong District, Chongqing 400015, China
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Hilton Chongqing
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Hilton Chongqing
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827 reviews from our community

Traveler rating
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    102
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Swedish first
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Belfast, United Kingdom
Contributor
20 reviews 20 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed today NEW

Excellent room in a luxurious hotel, with good location. Staff spoke good english and service at reception was extremely quick. Views from higher rooms are superb, and rooms comfortable and well laid out with working area. Great price for a hilton experience although be aware all chinese hotels charge a deposit of between 500 & 1000 yuan paid on top... More 

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Dublin, Ireland
Contributor
16 reviews 16 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We always enjoy staying in a Hilton, and this was no exception. The hotel is clean, the staff are friendly and helpful. We were specially impressed by Coco and Carrie in the Executive Lounge who looked after us so well. Also Darcy at the Concierge Desk was fantastic, sorting out the complex instructions (in Chinese) for getting to the ferryport... More 

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Mike, Thank you for staying at Hilton Chongqing and sharing your feedback. Your kind recognition on those specific team members are noted with many thanks, they will be notified accordingly. We are sorry to hear that your internet did not work probably while it is in the hope that our IT team had been helpful to try resolving your... More 

Nottingham, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We so stayed here for one night on a Titan tour of China, the staff were amazing ! All spoke good English, were helpful. The food was very good, Chinese or western available and the rooms were fab . We would have loved to stay longer .

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Sharon, Thank you for staying at Hilton Chongqing and sharing your feedback. Your kind review is highly appreciated and it will be shared with our team accordingly. Please do consider Chongqing to be your next trip again as there are many interesting touristic spots and cultural destinations to explore. We anticipate to be at your service again in the... More 

Penang, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 17, 2015

Quiet hotel and there are shops and good restaurant in walking distance. No long quene to wait for breakfast, ideal for business visitor who is pressing for time. There is also a mini market opposite of the hotel.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Chiew Ming, Thank you for staying at Hilton Chongqing and sharing your feedback. We are well appointed at the location where you could get main essentials and being proximate to many famous local eateries. Your kind recommedation to all the business travellers is highly appreciated. We look forward to be at your service again in the near future. Kind... More 

Amsterdam, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2015

The service was excellent, and we got upgrades of our room by chance. We appreciate that they do have non-smoking floors and implement them well as this might not always be the case in China. The view from the 27F was awesome.

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Ms. Chen, Thank you for staying at Hilton Chongqing and sharing your comments. We are pleased to learn that you have earned your upgrade successfully, as it is subject to your HHonors tiers and the hotel availability. We do have a strict non-smoking policy in our hotel on the non-smoking area, it is very encouraging to hear that it... More 

Beijing, China
1 review
5 of 5 stars Reviewed March 16, 2015

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Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Xiao Jie, Thank you for staying at Hilton Chonqging and sharing your feedback. We are very motivated to learn about your satisfactory comments. We do hope that we could be at your service soon in the near future. Kind regards, Hilton Management Team More 

Top Contributor
96 reviews 96 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed January 29, 2015

This is solid 5 Star hotel, it's quite old but well kept. The service standard is good and the location excellent. We had an enjoyable dinner in the coffee shop and breakfast is definitely international standard. I would recommend staying here.

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Guest, Thank you for staying at Hilton and sharing your feedback. It is very encouraging to learn that our service is up to your expectation. Your kind review will be shared with our team accordingly. We look forward to be at your service again. Kind regards, Hilton Chongqing Management Team More 

Norway
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 26, 2015

It was what was expected from a 4 star hotel. Large rooms all amenities. Excellent breakfast options so recommend that you get a room with breakfast included. Not far from underground but note that everything is in Chinese and it is cheap to take a taxi by Norwegian standards.

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Guest, Thank you for choosing Hilton Chongqing and sharing your feedback. We are delighted to learn that you have enjoyed our breakfast selections. We are indeed very close to the nearby underground station with around 3-5 minutes walking distance,but it is a pity that the English signages at the station were not very explicit. On a seperate note, we... More 

chengdu, China
1 review
5 of 5 stars Reviewed January 25, 2015

Hilton Chongqing is located in Liang Lu Kou, quite near Guan Yin Qiao commercial area and Chongqing Tian Di. Easy to go shopping and have meals. The staff there quite nice and help us for all document things, which very complicated and details things. But they're always patient and meet with all demands. Thanks and will come next time.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear Mr. Xiao, Thank you for staying at Hilton Chongqing and sharing your feedback. Your fresh eyes had identified our unique selling point as being accessible to all key commercial districts. We are delighted to learn that our team members had been hospitable enough to assist you during your recent stay. Please do not miss our latest news and promotions... More 

Oakland, California
Contributor
18 reviews 18 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed January 12, 2015

The lobby and rooms haven't been refreshed since the fall of the Qing dynasty. It looks grim. There are few international visitors and staff have difficulty in providing Western levels of greeting and courtesy.

Review collected in partnership with Hilton Hotels & Resorts

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GM_HiltonChongqing, Director of Business Development at Hilton Chongqing, responded to this review

Dear David, Thank you for staying at Hilton Chongqing and sharing your feedback. We have noted your disappointment on our decor. We are also sorry to hear that our service was not up to your standard. We are currently undergoing some refurbishment plans in the hotel which we hope that the changes could lift up the hotel to meet your... More 

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