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Crowne Plaza Chongqing Riverside

4.0 of 5
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No.587 Nanping East Road, Nan'an District, Chongqing 400066, China
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Crowne Plaza Chongqing Riverside
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Ranked #20 of 1,807 Hotels in Chongqing
A recent review
3 of 5 stars Reviewed May 3, 2015
youngandsixty plymouth
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74 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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plymouth
Top Contributor
61 reviews 61 reviews
54 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed May 3, 2015

Not on the riverside as the name implies,this hotel is on a slight hill.We were on the 5th.floor nice room with a iron & ironing board which I used,as well as all the usual complimentries. The balcony was rather scruffy,not very large and without chairs,disappointing. Had a view of the pool which seemed popular although, we did not use it.... More 

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Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thank you taking the time to share your feedback with us. Your comment is very valuable to us. About the cleaning of balcony you mentioned, we have been documented and will feedback to relative department to improve it. The toilet is our main feature in our guest rooms, it is popular with our guests. Nanbin Road is just... More 

Gothenburg, Sweden
Top Contributor
78 reviews 78 reviews
44 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 28, 2015

Despite the hotel name You will not see any river. The hotel is actually somewhat off-side. The Marriott hotel on the side of the river is much better located. The positive side is that it is not so crowded. I got a King Studio room, this is not worth the money because the standard rooms are located towrds the garden... More 

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Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear guest, thank you for choosing the Crowne Plaza Chongqing Riverside and share your valuable feedback. Our hotel is located next to Nanbin road, it is only 5 minutes on walk. One of the reasons that many guests choose us is that our hotel has a quiet environment. Your comments is very valuable to us, we sincerely hope our service... More 

Adelaide, Australia
Top Contributor
69 reviews 69 reviews
49 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed November 12, 2014

We stayed at the property overnight recently after a Yangtze River cruise. Had no problems finding the hotel which appears to be on the opposite side of the River from the centre of the city but as has been mentioned previously there are restaurant options nearby. Check-in was relatively painless and we were quickly shown to our fifth floor non... More 

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Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Chongqing Riverside. Feedback like yours is very valuable to us. I am very happy that you are satisfied with guest room facilities in accordance with standards of Crowne Plaza. We appreciate your attention to our hotel, we will continue to enhancing staff training about communication in... More 

Melbourne, Australia
Top Contributor
300 reviews 300 reviews
38 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed May 28, 2014

We spent 2 nights here after a Yangtze River cruise, and whilst it is called "Riverside" you can't actually see the river from the hotel, it is about a 10 minute walk downhill, so that is a little misleading. The hotel's location is a little confused because it's neither in a tourist nor business location. There are a number of... More 

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Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. Our hotel is near to Nanbin Road, which only takes 5 minutes to get there by foot, there enjoying the beautiful scenery and delicious food is one of the best choices for you in Chongqing. From your comments, we realize that we have some shortcomings... More 

Hong Kong, China
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 22, 2014

Crown plaza Located on Very good Location , but when it comes to comfort i really had Terrible Night in this hotel , in such star Hotel Air conditioner was not working , we were four Person in two rooms , we made complaint in night regarding air conditioner and Staff request us to move in other room but even... More 

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Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Chongqing Riverside and taking your time to share your feedback about the hotel facilities. In order to create a more comfortable experience for customers, the room temperature can be adjusted from 21°to 25°. Please accept our sincere apology for any inconvenience caused by air conditioner. Rest assured that we will... More 

Shanghai, China
Top Contributor
201 reviews 201 reviews
172 hotel reviews
174 helpful votes 174 helpful votes
2 of 5 stars Reviewed January 9, 2014

Stayed a few times in chongqing in different great hotel the crowne plaza was disappointing. Arrived about midnight no one there to greet me and get my luggage from the entrance to reception need to go up stairs. Check in took ages and the only receptionist spoke almost no English The room was ok the bed not so comfortable the... More 

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Southport, Australia
Senior Contributor
47 reviews 47 reviews
47 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 18, 2013

Hotel location is not great, away from the city centre and attractions. Room is big but average condition. Bathroom amenities is ordinary. Services provided was excellent. Asked the concierge to tie three banners together so that easier to travel with. Instead the banners were wrapped up very nicely when I get back to hotel. Taxi is very difficult to get... More 

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Chengdu, China
Top Contributor
367 reviews 367 reviews
65 hotel reviews
177 helpful votes 177 helpful votes
4 of 5 stars Reviewed September 1, 2013

Crowne Plaza Hotels are always "to a standard" and this one is no exception. Clean spacious public areas and good quality rooms. The hotel is called Riverside but should be renamed "quite close to the river" as you can't actually see it from the hotel. Accessed through the lobby is a great hot springs spa that is clean and well... More 

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Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 15, 2013

Just the one night in CQ, and secured a great deal at the Crowne Plaza. Very pleased with the size, amenities and overall standard of the hotel, which fetches a central atrium of nice proportions. While we didn't avail ourselves of the food, nor the bar, both looked appealing. A solid choice in Chongqing without the nosebleed prices some others... More 

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Lymington, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 7, 2013

We were there for a family wedding and stayed for four nights. We were very impressed with the friendly staff, the cleanliness of all areas, the restaurant and bar, and the spa. The hotel hosted a brilliant wedding and the food was very good indeed. The restaurant has a very good chef I think as the European options were excellent... More 

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