We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Chongqing Riverside

4.0 of 5
Hotel website
Hotel deals
No.587 Nanping East Road, Nan'an District, Chongqing 400066, China
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Crowne Plaza Chongqing Riverside
View Map
Add Photo Write a Review

77 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    35
    34
    7
    1
    0
See reviews for
2
9
1
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (29)
  • Jun-Aug only
    (17)
  • Sep-Nov only
    (14)
  • Dec-Feb only
    (17)
All months
Spartanburg, South Carolina
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a nice hotel but they need to be able to turn on the air conditioning when it starts to get hot outside. We were here in March and the temps reached the upper 80's F and they wouldn't /couldn't turn it on because of "rules" the lobby air was on but the rooms didn't and it was hot.... More 

Was this review helpful? Yes
Crowneplaza C, Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest,Thank you very much for choosing Crowne Plaza Chongqing Riverside and taking your time to share your feedback about the hotel.Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerneddepartment and corrective actions have been taken.Thank you once again for your comments. We look forwardto... More 

Newcastle, Australia
Level Contributor
100 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 12, 2015

We only stayed 1 night here and arrived around midnight. The Hotel is on a hillside with no view of the river from the room we had, however we did not stay here to see the river. We were here to join a cruise down the Yangtze. We were on the 5th floor and had a view of a nice... More 

Was this review helpful? Yes
Crowneplaza C, Front Office Manager at Crowne Plaza Chongqing Riverside, responded to this review

about the hotel .Please accept our sincere apology for any inconveniencecaused. We would like to assure you that we have communicated your feedback with the concerneddepartment and corrective actions have been taken.Thank you once again for your comments. We look forwardto welcoming you back to our hotel again. Thank you! More 

plymouth
Level Contributor
63 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed May 3, 2015

Not on the riverside as the name implies,this hotel is on a slight hill.We were on the 5th.floor nice room with a iron & ironing board which I used,as well as all the usual complimentries. The balcony was rather scruffy,not very large and without chairs,disappointing. Had a view of the pool which seemed popular although, we did not use it.... More 

Was this review helpful? Yes
Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thank you taking the time to share your feedback with us. Your comment is very valuable to us. About the cleaning of balcony you mentioned, we have been documented and will feedback to relative department to improve it. The toilet is our main feature in our guest rooms, it is popular with our guests. Nanbin Road is just... More 

Gothenburg, Sweden
Level Contributor
85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 28, 2015

Despite the hotel name You will not see any river. The hotel is actually somewhat off-side. The Marriott hotel on the side of the river is much better located. The positive side is that it is not so crowded. I got a King Studio room, this is not worth the money because the standard rooms are located towrds the garden... More 

Was this review helpful? Yes
Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear guest, thank you for choosing the Crowne Plaza Chongqing Riverside and share your valuable feedback. Our hotel is located next to Nanbin road, it is only 5 minutes on walk. One of the reasons that many guests choose us is that our hotel has a quiet environment. Your comments is very valuable to us, we sincerely hope our service... More 

Adelaide, Australia
Level Contributor
71 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed November 12, 2014

We stayed at the property overnight recently after a Yangtze River cruise. Had no problems finding the hotel which appears to be on the opposite side of the River from the centre of the city but as has been mentioned previously there are restaurant options nearby. Check-in was relatively painless and we were quickly shown to our fifth floor non... More 

Was this review helpful? Yes
Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thank you for sharing the experience of your stay at Crowne Plaza Chongqing Riverside. Feedback like yours is very valuable to us. I am very happy that you are satisfied with guest room facilities in accordance with standards of Crowne Plaza. We appreciate your attention to our hotel, we will continue to enhancing staff training about communication in... More 

Melbourne, Australia
Level Contributor
330 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 199 helpful votes
4 of 5 stars Reviewed May 28, 2014

We spent 2 nights here after a Yangtze River cruise, and whilst it is called "Riverside" you can't actually see the river from the hotel, it is about a 10 minute walk downhill, so that is a little misleading. The hotel's location is a little confused because it's neither in a tourist nor business location. There are a number of... More 

Was this review helpful? Yes 1
Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. Our hotel is near to Nanbin Road, which only takes 5 minutes to get there by foot, there enjoying the beautiful scenery and delicious food is one of the best choices for you in Chongqing. From your comments, we realize that we have some shortcomings... More 

Hong Kong, China
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 22, 2014

Crown plaza Located on Very good Location , but when it comes to comfort i really had Terrible Night in this hotel , in such star Hotel Air conditioner was not working , we were four Person in two rooms , we made complaint in night regarding air conditioner and Staff request us to move in other room but even... More 

Was this review helpful? Yes
Crowneplaza C, Public Relations Manager at Crowne Plaza Chongqing Riverside, responded to this review

Dear Guest, Thank you very much for choosing Crowne Plaza Chongqing Riverside and taking your time to share your feedback about the hotel facilities. In order to create a more comfortable experience for customers, the room temperature can be adjusted from 21°to 25°. Please accept our sincere apology for any inconvenience caused by air conditioner. Rest assured that we will... More 

Shanghai, China
Level Contributor
208 reviews
179 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
2 of 5 stars Reviewed January 9, 2014

Stayed a few times in chongqing in different great hotel the crowne plaza was disappointing. Arrived about midnight no one there to greet me and get my luggage from the entrance to reception need to go up stairs. Check in took ages and the only receptionist spoke almost no English The room was ok the bed not so comfortable the... More 

Was this review helpful? Yes 1
Southport, Australia
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 18, 2013

Hotel location is not great, away from the city centre and attractions. Room is big but average condition. Bathroom amenities is ordinary. Services provided was excellent. Asked the concierge to tie three banners together so that easier to travel with. Instead the banners were wrapped up very nicely when I get back to hotel. Taxi is very difficult to get... More 

Was this review helpful? Yes
Chengdu, China
Level Contributor
378 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed September 1, 2013

Crowne Plaza Hotels are always "to a standard" and this one is no exception. Clean spacious public areas and good quality rooms. The hotel is called Riverside but should be renamed "quite close to the river" as you can't actually see it from the hotel. Accessed through the lobby is a great hot springs spa that is clean and well... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

197 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (52)
Viewed
Hotel & grounds (3)
Viewed
View from room (1)
Viewed
Room/suite (6)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (145)
Viewed
Hotel & grounds (26)
Viewed
Room/suite (55)
Viewed
Business center/function rooms (8)
Viewed
Bathroom (7)
Viewed
Dining (20)
Viewed
Other (29)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Chongqing hotels
1.6 mi away
Somerset Jiefangbei Chongqing
Somerset Jiefangbei Chongqing
#2 of 1,808 in Chongqing
4.5 of 5 stars 189 reviews
2.2 mi away
Hilton Chongqing
Hilton Chongqing
#11 of 1,808 in Chongqing
4.0 of 5 stars 846 reviews
1.5 mi away
InterContinental Chongqing
InterContinental Chongqing
#12 of 1,808 in Chongqing
4.5 of 5 stars 561 reviews
Show Prices
Show Prices
Show Prices
5.6 mi away
Sofitel Forebase Chongqing
Sofitel Forebase Chongqing
#9 of 1,808 in Chongqing
4.5 of 5 stars 583 reviews
4.1 mi away
Doubletree by Hilton Chongqing North
1.4 mi away
The Westin Chongqing Liberation Square
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay