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Oakwood Residence Beijing

4.5 of 5 No. 8 Dongzhimenwai Xiejie, Chaoyang District, Beijing 100027, China
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Oakwood Residence Beijing
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Oakwood Residence Beijing
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63 reviews from our community

Traveler rating
    23
    23
    8
    6
    3
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12
3
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Swedish first
  • Any
English first
  • All months
    (63)
  • Mar-May only
    (22)
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    (18)
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    (16)
  • Dec-Feb only
    (7)
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Hong Kong, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Based on my 1-week and my daughter's 7 week stay at Oakwood Beijing during her International Internship for her MBA program, we would highly recommend Oakwood BJ for 2 solid advantages : 1. An outstanding, proactive, responsive and solution-driven front desk which helps its guests to settle the day-to-day challenges and hassles of living in BJ in an efficient and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear JN, Many thanks for advising us, via TripAdvisor of your appreciation for the proactive services we provide at the Front Desk of Oakwood Residence Beijing. Every resident has different requirements and priorities but we try to fulfill all requests as well as we able, in order to ensure that can achieve a peace of mind. Also, our filtered air-conditioning... More

Riyadh
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 5, 2014

Plus factors include Comfortable beds Washer dryer Multi room suites Dishwasher oven stove Tv in two rooms Friendly staff Restaurant food tasty Excellent decor Minus factors include Poor mgt policies & oversight Poor understanding of visa rules Mgt arrogance Thin glass break in dishwasher then guests overcharged Beds narrow A/c over and undercools in different rooms Parking limited yes very

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martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Familyman Riyadh, Many thanks for providing your candid feedback on Tripadvisor. We are pleased to note that you found several positive aspects of your stay, with both the facilities and staff. I am unsure as to what aspects of your stay were less than satisfactory as I do not have any specific details. Im not sure what " poor... More

Bangkok, Thailand
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 1, 2014

I stayed in a 1-bedroom apartment, which was really spacious and fully equipped. The bed was comfortable and the air purifier system a good thing to have for Beijing city but no proper air-conditioning system it seems. I had no issue at check-in or check-out and the staff was nice. My actually only comment would be on the fact that... More

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Arashicchan, Many thanks for taking the time to post your review and to provide your feedback concerning Oakwood Residence Beijing. We appreciate you commenting positively on the location , the facilities and the breakfast. The property is not yet 5 years old and we work hard to maintain both its appearance and cleanliness. Carpets are fully shampooed approximately 4... More

Singapore
Top Contributor
85 reviews 85 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 18, 2014 via mobile

Stayed there with my wife and our new born son for over 40 days. It was a quite satisfactory experience. The room was decent and had everything it should have. The key point is the gym which was quite good give it was only a service apts. Most of staff were polite and were willing to help. The only downside... More

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Chen D Many thanks for your kind comments concerning your recent stay at Oakwood Residence Beijing, and our congratulations on the birth of your son. I'm glad you enjoyed the facilities and especially the gym. We do not operate the on site Chinese restaurant but will share your comments with the operators. We do hope to see you here... More

Seattle, WA
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 16, 2014

We were in Beijing for a conference and I wanted something close to where we were meeting. The Oakwood is really designed for long stay guest, but short timers are welcomed. Staff and service were great and everyone was helpful. We had breakfast every morning which was excellent - they had everything that you could want from Western to Chinese.... More

Was this review helpful? Yes 2
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Wizsup, Many thanks for your recent TripAdvisor response. We are delighted that you found all our facilities and services to be excellent. As you state, we are primarily set upfor long stay residents but we do also accept short stay bookings. We do hope we can be of service to you again, if and when you visit Beijing. With... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2014

My company assigned me to Beijing for 1 year assignment and was given several choice of serviced apartments to choose from- Ascott, Kempinski Residence, Frasers and so on. Fast forward, I am extremely satisfied with my choice. Their serviced team speaks fluent english and very accomodative. Breakfast is just excellent with regular rotation both Asian and western dishes. Housekeeeping staff... More

Was this review helpful? Yes 2
Beijing, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 6, 2014

We stayed in Oakwood Beijing for 1 month, after we moved to Beijing and temporary needed a serviced apartment. In general, staff were friendly and helpful. Compared with Ascott Raffles City where we also stayed one month (we moved there because place was full the second month) : - Oakwood has a better buffet breakfast (more international/western) - Oakwood has... More

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Mr Peter C, Many thanks for your positive words concerning your impressions of our staff abilities, the level of cleanliness and our breakfast buffet, , after your one month stay at Oakwood Residence Beijing. The construction, which you noted, is a grey water dispersal project conducted by Beijing City government and is expected to be completed within the next... More

Shanghai
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 4, 2014

My family and I stayed at the Oakwood for a few nights. The room was spacious enough for our family (one child). I have read a few negative comments on the service and management. However we have personally experienced none of that when staying there. For the location, the first taxi driver was not familiar with it but then we... More

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear GauthShanghai, Thankyou for taking the time to write about your positive experiences at Oakwood Residence Beijing. We are very pleased to note that your stay, similar to many others, was smooth, pleasant and problem free. We do provide all residents with a mapcard and generally most residents have no problems in finding the location. We are the largest building... More

Beijing, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 26, 2014

The Oakwood's rooms are fairly up to date, though a bit drab in my opinion. The materials used are of good quality, but there are obvious flaws in the craftsmanship. The rooms are fine for short-term stays, but there is not enough storage space for families or true residential living. There is always construction around the building. Although there are... More

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear RXC1 Thankyou for taking the time to submit a review of Oakwood Residence Beijing. I along with other senior members of the management team have reviewed your comments thoroughly. As a group, we not only regularly review the feedback of residents from TripAdvisor, but also review a more formal feedback tool which all Oakwood properties use , along with... More

A TripAdvisor Member
3 of 5 stars Reviewed November 6, 2013

Well, now staying here since Sep 2010 and in the beginning I was told, there are some road constructions around - but should be finished early next year. Now we have 3 years later , still night time contruction noise sometimes so loud you cannot sleep caused also through another problem: in winter times after the aircondition (cooling) is switched... More

Review collected in partnership with Oakwood

Was this review helpful? Yes 1
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Resident, Thank you for your recent submission to TripAdvisor concerning the construction that is /has been ongoing outside the property. We are aware that this project has taken a very long time. As managers of the property, we, and the property owners have made numerous representations to the Beijing City Government which is responsible for the greywater river construction... More

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Additional Information about Oakwood Residence Beijing

Address: No. 8 Dongzhimenwai Xiejie, Chaoyang District, Beijing 100027, China
Phone Number:
Location: China > Beijing Region > Beijing > Beijing Workers' Sports Complex
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oakwood Residence Beijing 4.5*
Number of rooms: 406
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Also Known As:
Oakwood Residence Beijing Hotel Beijing
Oakwood Residence Hotel Beijing

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