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Oakwood Residence Beijing

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No. 8 Dongzhimenwai Xiejie, Chaoyang District, Beijing 100027, China
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CN¥999 (RMB)
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Oakwood Residence Beijing
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76 Reviews from our TripAdvisor Community

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Kailua-Kona, Hawaii
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had a great stay at the Oakwood Residence Beijing and have already recommended it to another family friend of ours! The residence is spit spot clean, it had large rooms and ample common area. It ended up being the perfect choice for our family to stay so we could gather at the beginning and end of each day, and... More 

Helpful?
Thank JGo5678
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear JGo5678, Many thanks for your kind words concerning your recent stay in Oakwood Residence Beijing. I'm very pleased to hear that all aspects of your stay were good. The baijou in the water container is a funny story and I'm sure that will continue to generate smiles for a long time to come. I do hope that if your... More 

Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

Stayed 1 night for work, was given a pleasant treat of being upgraded from Studio to 1BR. Nice fittings, relatively good location. Average room service food quality and overall good service levels coupled with good amenities/bedding. Will be back!

Helpful?
Thank Cpwee
1 review
5 of 5 stars Reviewed November 2, 2015

I have stayed fro a total of about 5 months in the Oakwood. The service is exceptional with a very friendly and helpful staff. The property itself is very good. The location of the property is very close to subway stations and a bus transfer station.

Helpful?
Thank Phillip T
Beijing Region, China
1 review
5 of 5 stars Reviewed October 26, 2015

As a long-term resident of Oakwood Residence Beijing as well as one who travels frequently globally for work, it is always great to come home to a place like Oakwood. Any issue - whether with tenants, facility engineering, internet/technical, etc. - has been addressed by an attentive, caring team. In particular, the customer relations manager, Mr. Tanuwidjaja, invested personally in... More 

Helpful?
Thank Thunderbird T
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Thunderbird T, I would like to add my thanks to you for your appreciation of the services that we provide. We are all very happy that you found them to be professional and appropriately tailored for long term residents who make up the majority of our business. We believe that positive proactive customer responses are essential to our residents... More 

Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

My fiance has been in various cities in China on business for 6 months now and I have visited at various of these places, so we have experienced a few hotels that are supposed to be of the same calibre. The Oakwood is a cut above the rest. Yes, drains and toilets block frequently (but they send someone right away... More 

Helpful?
1 Thank Tina S
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Tina S, Many thanks for your very positive and enthusiastic report concerning our facilities and services. It is a fact that in a large building such as ours, there are small occasional breakdowns such as you described but we have found that a positive proactive response will usually solve most mechanically derived problems. At the Front Desk we not... More 

Tugun, Australia
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 27, 2015

My wife has been living here, of and on, for the last six months for her Beijing based project. The kids and I have visited twice in that time and are about to go again for our fortnight long visits to retain a semblance of family life. We try to keep in daily contact via Skype when not together. My... More 

Helpful?
Thank walvisch
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear "Walvisch", Thank you for taking the time to provide feedback concerning your recent stay in Oakwood Residence Beijing. Im greatly concerned by your comments about internet speed as generally we haven't had many problems reported concerning this. Just to advise you of some of the action that we took/have taken to ensure we stay up to date are as... More 

Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 25, 2015

Stayed here for short sweet 3 months due to company project. Property is located at Dongzhimen, about 25 minutes walk to Sanlitun. Have a nice garden and terrace areas. Overall, property staff are friendly and apartment is spacious and eqquipped with all housing items such microwave, washing machine, toaster, iron/iron board and etc. I did enjoy the stay here and... More 

Helpful?
1 Thank Scorpion761025
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Scorpion, Many thanks for the recent review you made on TripAdvisor. We are glad that your apartment, facilities ,staff and services all met your expectations and greatly appreciate your comment that you would return to stay here should your travels bring you back to Beijing. With our best Regards Martyn Standen General Manager. More 

Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 13, 2014

considering the rather high price range one would expect better service and organization... yet the reservations were all messed up, had to even change room during the few days I stayed there and the customer service in gerneral was rather poor. rooms didnt heat up and except for the plenty of water bottles (plus point for that) and microwave popcorn... More 

Helpful?
1 Thank Anina K
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Anina K, Thank you for taking the time to write concerning your recent stay at Oakwood Residence Beijing. We appreciate all feedback. Without further details I'm unsure how to reply concerning the reservations being "messed up". The apartment sizes in general are substantially larger than most hotels as we cater to the longer stay market. We are going through... More 

Bothell, Washington
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed November 6, 2014

The hotel is very nice and clean. We stayed in a 2 bedrooms 2 bathrooms apartment. Very confortable beds and hight quality bedding. The kitchen had everything we needed. Washer and Dryer. Spacious closets. The bi-weekly cleaning wasn't great but I am kind of demanding in that aspect. The Hotel grounds are nice and very well kept. You will always... More 

Helpful?
1 Thank edith72
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear Edith72, Many thanks for your recent TripAdvisor post. I am very pleased to note that you found both our apartments and our staff to be very good. We do spend a lot of time maintaining the property and the apartments, so that it will be clean and in good working order for all residents. We also take spend a... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Based on my 1-week and my daughter's 7 week stay at Oakwood Beijing during her International Internship for her MBA program, we would highly recommend Oakwood BJ for 2 solid advantages : 1. An outstanding, proactive, responsive and solution-driven front desk which helps its guests to settle the day-to-day challenges and hassles of living in BJ in an efficient and... More 

Review collected in partnership with this hotel

Helpful?
1 Thank J N
martyn s, General Manager at Oakwood Residence Beijing, responded to this review

Dear JN, Many thanks for advising us, via TripAdvisor of your appreciation for the proactive services we provide at the Front Desk of Oakwood Residence Beijing. Every resident has different requirements and priorities but we try to fulfill all requests as well as we able, in order to ensure that can achieve a peace of mind. Also, our filtered air-conditioning... More 

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