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All 5,435 Beijing hotels

Hotel Kapok Beijing

4.0 of 5 Hotel   |   No.16 Donghuamen Street, Dongcheng District, Beijing 100006, China (Tian'anmen / Wangfujing)
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Hotel Kapok Beijing
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Ranked #93 of 5,435 Hotels in Beijing
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812 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I travelled to Beijing and stayed at at the KAPOK Hotel January 2,3 2014.our room was very comfortable with everything we needed. It was very clean. Staff YoYo and Winters as well as others were always very helpful. Winters arranged a taxi driver (Peter) to take us to Mutianyu Section of The Great Wall, this took us... More 

Was this review helpful? Yes 3
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We used this hotel through a tour company who told us it would be suitable for a family with 3 small children. Here is a list of the issues we had; *We had a room only slightly bigger than a standard hotel room which was meant to be some kind of family suite, a king bed and a tiny cot... More 

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
32 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 15, 2014

Glad i booked at Hotel Kapok , really nice location in a tree lined street a short walk to street food vendors and restaurants . Very authentic until you walk a few minutes further and your at walking street with major retailers and street acts . Not too far in the other direction and your at Tiananmen Square and other... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 12, 2014

Stayed in Kapok Hotel last year late dec 2013, the location is good as walking to the forbidden city is near. However given everything is so big in Beijing, walking towards the nearest train service is not near. Room quality is very good, nothing to complaint. Staff is well trained and helpful.

Was this review helpful? Yes 1
hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! More 

Melbourne
Top Contributor
65 reviews 65 reviews
14 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed December 5, 2014

I will start with the positives. Great location, can see the wall of the Forbidden City from the front step. It is about 10 -15 mins walk to the entrance to the Forbidden City. Hotel is quite modern, and the rooms were warm. Now the negatives. The beds were like slabs of rock. Very hard and uncomfortable. The rooms were... More 

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hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! sorry for the inconvenients that brought to you. Thank you for your valuable comments, we would convey these message... More 

Singapore
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 2, 2014

My family stayed 2 nights in 4 rooms in Kapok Beijing. The building architecture and the internal decor are quite interesting, very different from mainstream hotels. We were advised to upgrade one room to a suite because we asked for an extra bed. We were told that putting an extra bed in a normal room would make it almost impossible... More 

Was this review helpful? Yes 1
hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! Thank you so much for your comments and opinions, we could pay more attention to regulate and train our... More 

Oud-Turnhout, Belgium
Contributor
17 reviews 17 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2014

Rooms are clean and very spacious. The beds are very comfortable (those who have stayed in China before have probably had bad experiences with hard mattresses) Wifi is available in the rooms (and lobby) and is free, with decent connectivity. Breakfast is also available, but not really worth the price - there are a lot of restaurants and cheaper options... More 

Was this review helpful? Yes
hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! Thank you for your helpful comments to us, and we would do more training to our employees in order... More 

Jakarta
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 29, 2014

I read most the reviews n yes, I myself experienced it. First, review about upgrade room. Yes, they initially offered me to pay 100 rmb/ night to upgrade my room, they said moked room was full !!!But at the end they gave me the room as free upgrade. Second,review about the tour. Yes,since i checked in they Already offered the... More 

Was this review helpful? Yes
hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! thank you for your valuable comments, we shall do more to regulate our policies and our staff, and hotel... More 

Kosmos
Top Contributor
69 reviews 69 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed November 27, 2014

-Amazing architecture for a hotel to that size! The internal space embraces beautifully the sun! -The rooms have different layout so ask the staff kindly to show you some options. Some of them have even private garden! The rooms can be used by people with mobility problems. -We stayed in a big suite overlooking the main street. The room's layout... More 

Was this review helpful? Yes 1
hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! thank you for your valuable comments, we have plan also to refurbish our rooms in order to leave more... More 

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 19, 2014

I'd give this hotel 3 1/2 stars if that were possible. The location is unbeatable, a 5 minute walk from the Forbidden City. The amenities are modern, good coffee for breakfast (which can be hard to find in Beijing). However the hotel is a bit older and dank, and the wifi was extremely spotty and for the most part totally... More 

Was this review helpful? Yes
hotelkapok_front, Guest Relations Manager at Hotel Kapok Beijing, responded to this review

Thank you for choosing Hotel Kapok as your accommodation in Beijing! It is our pleasure to serve you, we are dedicated to provide you with our best service and amenities, and we are all looking forward to seeing you here again! we would also make more adaptation to our facilities, and to add more value to our guest staying in... More 

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Additional Information about Hotel Kapok Beijing

Address: No.16 Donghuamen Street, Dongcheng District, Beijing 100006, China
Location: China > Beijing Region > Beijing > Tian'anmen / Wangfujing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Kapok Beijing 4*
Number of rooms: 89
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Also Known As:
Kapok Hotel Beijing
Hotel Style:
#59 Family Hotel in Beijing
#60 Romantic Hotel in Beijing
#70 Luxury Hotel in Beijing
#79 Business Hotel in Beijing
#180 Best Value Hotel in Beijing

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