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All 4,968 Beijing hotels

Grand Mercure Beijing Central

4.0 of 5 Hotel   |   No.6 Xuanwumen Nei Main Street, Xicheng District, Beijing 100031, China (Xidan)
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Grand Mercure Beijing Central
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75%
Ranked #191 of 4,968 hotels in Beijing
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
colin s Sandhurst, United Kingdom
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640 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Sandhurst, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from our China trip. We stayed at the Grand Mercure Beijing Central, and I must say how enjoyable it was. Everybody we meet bent over backwards to make our 45th. wedding anniversary stay FANTASTIC. All the staff very friendly and helpful, particularly Ralph the Customer Service Manager, also Pinky the Front Desk Manager,... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

Thank you very much for your very positive comments. We are delighted to learn that you had enjoyed staying with us especially the best services from Front office staff. Your kind words have been passed on to our team and this will certainly motivate them to keep up the Service Standard. Once again thank you for sharing your experience and... More

Lviv, Ukraine
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My room was in good shape, was functional, and tasefully designed and decorated. My bed was very comfortable, and I didn't hear any freeway noise or noise from other rooms for that matter. There was a large selection of cable channels on the TV with good reception.

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

First and foremost, we would like to thank you for choosing Grand Mercure Beijing Central as your accommodation choice during your most recent visit to Beijing, China and for sharing your appreciation with us. We are very delighted to learn that you are quite satisfied with the in room facilities and have a enjoyable stay with us. At Grand Mercure,... More

Huddersfield, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Well, lobby lovely and nice place to sit and catch up on work, listen to some music. Staff lovely. Tea/coffee expensive. Room shabby but bed lovely. Pool - always empty of people appart from a member of staff looking at you in pool so not so nice really. Well positioned for all major sites. Food good. Would be happy for... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

We very much appreciate your feedback regarding your stay at Grand Mercure Beijing Central. We are delighted to know that you have enjoyed staying at our hotel for the food, the room bed and the services. FYI, hotel will carry out the room renovation plan by the end of this year. It is always a pleasure to receive positive feedback.... More

Camberley, United Kingdom
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Probably one of the closest western branded hotels to Tiananmen square. The hotel manages to feel both "Chinese" and "French" at the same time. I found the service to be faultless from arrival to departure, and will definitely stay here again. I visit Beijing regularly and whilst some of the other hotels I have stayed in are more "upscale" they... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

We would like to express our appreciation to you for sharing your experiences during your stay with us. We feel very encouraging that you enjoyed very much for your visit. We will pass your compliments to Food and Beverage manger about the breakfast and Happy hour in the Executive Lounge and Front office Manager about the good service from the... More

Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2014

I stayed for 2 nights, the lobby is quite good and we welcomed by traditional instrumental music. Its quite good because we did a group check in so it consume long time, by requesting the songs made us didnt get bored. The room was ok, but the bath room little bit old. The other room smell of cigarettes but its... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

First and foremost, we would like to thank you for choosing Grand Mercure Beijing Central as your accommodation choice during your most recent visit to Beijing and for sharing your appreciation with us. We were delighted to learn that you had an pleasant stay with us and particularly value our Chinese music, Front office staff and the breakfast. Indeed there... More

Ulm, Germany
Top Contributor
78 reviews 78 reviews
78 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed March 8, 2014

To be honest: from an objective point of view this hotel does not deserve to be rated as 5 stars or "excellent". At the moment it is ranked #204 here at TA - with very good reason... There are many many problems, from check-in (no "welcome!", first word was "passport!") to check-out (no "goodbye, hope to see you again", last... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

Thank you very much for giving us the feedback on your recent stay at the Grand Mercure Beijing Central. The experience you have encountered upon arrival and departure has drawn us a great attention. A proper English training for the front line staff is ongoing. Like you mentioned in the review, we have two management staff that come from Europe... More

Sandhurst, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 24, 2014

We stayed in this hotel on the Executive floor. The room was comfortable and our only negative point was the cigarette smoke coming through the A/C system which we had to turn off! The floor level, or half of it needs to be a non smoking floor, although I understand the hotel will be undergoing restoration soon. The lounge was... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

May we begin to thank you for your comment on Tripadvisor. We are delighted to know that you enjoyed to stay with us. Your positive comments have been passed to all the concerned department staff Ralf and Eric and this will certainly motivate them to keep up the Service Standard. Like your comment, hotel is planning the renovation project at... More

Sydney, New South Wales, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 19, 2014

I had a great stay in the Grand Mecure Beijing Central hotel. The room was clean, and the bed was exceptionally comfortable. The location of the hotel was convenient for the rail system, linking you directly into the Forbidden City and the Square. It is also located nearby a large shopping district (about 10 minutes walk). A journey out to... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

Thank you very much for taking the time to tell us about your experience at Grand Mercure Beijing Central. We are delighted that you are satisfied with our room , staff and hotel facilities. . It is always a pleasure to receive positive feedback and it has been passed to our team. We really hope you may come back to... More

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2014

Acceptable place to stay for a night. Nothing special, pretty average, a bit shabby, but ok. The best thing is the young German guy called Ralf - find him, if you'll get there. He knows the city and can advice you about good places to go.

Was this review helpful? Yes
GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

We sincerely appreciate you taking the time to give us your feedback. We are very pleased to know that you are satisfied with FO staff Ralf. Your kind words have been passed on to our team and this will certainly motivate them to keep up the Service Standard. Once again, thank you for sharing your experience, and we hope your... More

Perth, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 13, 2014

Absolutely nothing interesting, impressive or noteworthy. A moderately comfortable bed in a moderately decorated room with two moderate restaurants. The only thing even remotely extravagant is the price of everything and the service tax thrown on top of that. Rooms are totally smoked out, even the non-smoking ones, the wifi is hit-and-miss; claims to charge you, but doesn't (one redeeming... More

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GMBC6684, Manager at Grand Mercure Beijing Central, responded to this review

It is with a regret we read about your comment of your stay at our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Refer hotel Wifi,... More

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Additional Information about Grand Mercure Beijing Central

Also Known As:
Grand Mercure Beijing Central Hotel Beijing
Grand Mercure Beijing Central Hotel
Grand Mercure Xidan
Mercure Hotel Beijing
Address: No.6 Xuanwumen Nei Main Street, Xicheng District, Beijing 100031, China
Location: China > Beijing > Xidan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#71 Family Hotel in Beijing
#90 Business Hotel in Beijing
#111 Luxury Hotel in Beijing
#215 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Beijing Central 4*
Official Description (provided by the hotel):
The Grand Mercure Xidan Beijing is located in the commercial and retail heart of Beijing, walking distance from Tiananmen Square and only 45 min from the airport. The hotel offers 290 rooms featuring city views, as well as a cafe restaurant, lobby lounge, fitness centre and swimming pool. With exceptional service and facilities, the hotel is perfect for that special weekend holiday as well as an ideal conference venue for business travellers. ... more   less 
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