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Ariva Beijing Luxury

No.17 Jianhua South Road, Jianguomenwai Street, Chaoyang District, Beijing 100022, China
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1 room 1 adult
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Ariva Beijing Luxury
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67 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Ok first it's not realistic to compare Beijing and US star ratings. 5 star in China maybe 3 star in US. Second this hotel is really a serviced unit like a condo unit maybe like a Residence Inn. I've stayed 3 different times and 2 of them the unit had not been properly cleaned. Solution: complain ! And they send... More 

Helpful?
Thank mike h
Beijing, China
2 reviews
1 of 5 stars Reviewed August 3, 2015

I stayed a week in this hotel in July 2015. I had the worst experience and would suggest anybody to avoid staying there. first, the hotel has 2 elevators total and one of them was broken the whole time I stayed there; second, the hotel has kitchens and they all so dirty and smelly; third, it does not seem the... More 

Helpful?
Thank Xiaoyun H
management_team_bj, Manager at Ariva Beijing Luxury, responded to this review

Dear guest, We sincerely apologize for the bad experience we brought when you stay in Ariva Beijing Luxury Service Apartment. We care every guest’s feeling like you, and your advice and suggestions are important for us to changing and improving our service. 1. Elevator maintenance: We reported this issue to engineering dept. They will increase regular maintenance time, during their... More 

Singapore, Singapore
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 29, 2015

not really a lux hotel, but it is a value for money spot. great location. shopping spots like the silk market and the russian markets are within walking distance. subway station also nearby and some must see tourist spots are only few stations away, i.e. tiananmen/forbidden city, wangfujing street ammenities around the hotel also good. 24 hrs convinience store available... More 

Helpful?
Thank 3dward_H
management_team_bj, Manager at Ariva Beijing Luxury, responded to this review

Dear Guest, Firstly, thank you very much for taking the time posting your review on Tripadvisor following your stay at Ariva Beijing Luxury. We are delighted that you enjoy your stay with us and will share your comments with our team. we will keep working hard, continue provide professional service, and create wonderful hotel experience to the guests. Lastly, thank... More 

Hong Kong
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 1, 2014

A value for money service apartment in a fairly convenient location that the underground station is just 15-min away. Room is very spacious and has all utensils you need for cooking your own meal. APPRECIATIONS - Heater works pretty well and it can be very hot during cold weather - Convenient store, supermarket and restaurants are just nearby - Very... More 

Helpful?
1 Thank robomanhk
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 25, 2013

This hotel is situated in a good location, but not entitle of LUXURY. The room decoration needs to be updated, and there is only free wifi in the lobby area. Check in was ok, and staff were friendly. overall experience is average.

Helpful?
2 Thank viozaibu
Martin_Ma_123, Manager at Ariva Beijing Luxury, responded to this review

Dear Guest, Thank you very much for having taken the time and posting your comments. We are delighted that you have enjoyed your stay with us. We are looking forward to welcoming you back soon . Thanks and regards. More 

George Town, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 21, 2013

The property is situated in a convenient location, there is one 7-11 downstairs where you could get all your daily need. Silk Street is within walking distance. Subway station is within walking distance. Would definitely stay here again.

Helpful?
Thank Catedodo
Martin_Ma_123, Manager at Ariva Beijing Luxury, responded to this review

Dear Guest, Thank you very much for having taken the time and posting your comments. We are delighted that you have enjoyed your stay with us. We are looking forward to welcoming you back soon . Thanks and regards. More 

Indianapolis, Indiana
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 12, 2013

I have stay in LSR 5 times. I keep coming back because of its location in the embassy district. There are very good western restaurants nearby. TGIF, Annie's Italian, Peter's Tex Mex (where you'll find really good pancakes for breakfast - who knew?). Every trip I make to Beijing I spend a day in Ri Tan Park a few blocks... More 

Helpful?
Thank Bartlett46220
Martin_Ma_123, Manager at Ariva Beijing Luxury, responded to this review

Dear Guest, Thank you very much for having taken the time and posting your comments. We are delighted that you have enjoyed your stay with us. We are looking forward to welcoming you back soon . Thanks and regards. More 

Singapore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 29, 2012

The furnishing is relatively alright - basic but able to meet requirements for daily living. However, I think this place really tarnishes the reputation & image of Somerset.... The hygiene of this place is appalling. First of all, both the lifts smell really bad and the carpet is so dirty you can almost feel the germs underneath your feet and... More 

Helpful?
1 Thank ruoz
Yuanyuan-monica, Manager at Ariva Beijing Luxury, responded to this review

Thank you for taking the time to provide us with your valuable feedback regarding your recent stay at Luxury Serviced Residence. We are sorry to hear about your disappointment with Luxury Serviced Residence and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our guests’ overall stay at our properties, I... More 

Xi'an, China
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 1, 2012

I've stayed in many hotels across Beijing and China, Hong Kong & Macau. I really like the hotel company who owns this hotel. However, this was not the best hotel I've stayed in with this company. The location is really good. It's close to some major tourist attractions (3 metro stops away or easy bus ride, with a few shopping... More 

Helpful?
Thank sschirmer330
Yuanyuan-monica, Manager at Ariva Beijing Luxury, responded to this review

It was a great pleasure having you stay at Luxury Serviced Residence Beijing. Thank you for sharing your feedback about your stay experience with us.I have noted your observations and recommendations. Please be assured that we are always seeking to satisfy the expectations of our guests. We seek your patience and understanding as the enhancement amy require time to be... More 

Stamford, Connecticut
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed June 29, 2012

This place is gross. When I checked in, I went to look at the bathroom and there is mold and rust throughout the bathroom. Their is also hair all over the place. I imedialtey tried to switch to another place but the new place was not avaiaiable for three days so I decided I would try to stay at the... More 

Helpful?
4 Thank LewLew22
Yuanyuan-monica, Manager at Ariva Beijing Luxury, responded to this review

We are sorry to hear about your disappointment with Luxury Serviced Residence and that we could not make your stay more comfortable.  As we are keen to make improvements to enhance our guests’ overall stay at our properties, I have shared your feedback with the relevant department supervisors. I have noted your observations and recommendations for improvements to the facilities,... More 

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