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Raffles Beijing Hotel

#27 of 5,457 Hotels in Beijing
Certificate of Excellence
33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
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Raffles Beijing Hotel
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Ranked #27 of 5,457 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
AustraliaRichardD Australia
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1,078 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at Raffles Beijing several times. That in itself is a good recommendation that a customer is willing to come back. Its slightly more in costs to other motels, but do yourself a favour and pay the little bit more as the benefits are really worth it. The Breakfast is excellent, so much variety, the staff are exceptional... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear RichardD, Thank you so much for the review following your stays at Raffles Beijing. I am delighted to read your review and appreciated your positive comments about us, especially in regards to our room comfort and breakfast. More importantly, we are grateful that you enjoyed what truly defines Raffles, that is our colleagues and the way we deliver service.... More 

Indianapolis, Indiana
1 review
4 of 5 stars Reviewed 6 days ago NEW

the Raffles is a historical property, with a more modern tower addition (where my room was). Rooms are quite comfy; bedroom/sitting room/bath/vanity area, with nightly turndown/refresh service; nice bathroom amenities. Very firm bed (futonish, which is what I need) and nice linens Breakfast is a huge, multicultural buffet affair -- quite excellent choices for anybody. Service is very personal and... More 

Review collected in partnership with Raffles Hotels & Resorts

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RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Patrick Lewis H, Thank you for staying with us recently and sharing your experience on Tripadvisor. We are thrilled to learn that you discovered us during your trip to the Middle Kingdom. Beijing offers indeed some of the best hotel chains in the world and we are delighted to know that you enjoyed comfort of rooms and liked our... More 

Dorstone, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at the raffles hotel in Beijing very welcoming staff a guy named John who was very friendly and made us feel very welcome, most of the staff spoke fairly good English too. The hotel lobby is just stunning very glamorous, i don't have a lot to fault about this hotel. Great breakfast and we had... More 

Was this review helpful? Yes
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Eleanor S, Thank you for having taken the time to share your encouraging feedback about your recent stay with other fellow travelers on Tripadvisor! While I was extremely pleased to learn that you had an overall positive experience during your time with us, you can imagine my disappointment about the “but” expressed in your review which might have marred... More 

Northern Ireland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The Raffles was agreat place to base myself for my first visit to Beijing. John, their ambassador was most helpful in his suggestions on what to see on our short stay. The Management and staff were outsatanding in the service they provided. Mr Sage & Mr Rain Dong were two of many who springs to mind .

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear mbeacom, Many thanks for having taken the time to share the feedback about your stay at Raffles Beijing with the tripadvisor.com community. We really appreciate your kind words about our hotel and I am also very happy to hear that your experience with our colleagues was memorable, in particular Mr. John Spooner, Sage and Rain whom were thrilled to... More 

Shanghai, China
Top Contributor
88 reviews 88 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful grand halls, just as glamorous as I remembered during my last visit here, this hotel is filled with such fond memories. Always spotless, the lobby is beautifully decorated by a great floral centerpiece.

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Ronald L, Thank you for your recent review of Raffles Beijing Hotel. I was delighted to read your review and appreciate your positive comments about us; I am especially grateful for your praise about the charm of our property. Thank you once again for your very detailed review and we hope to welcome you back soon! Christian Sack -... More 

Anaheim, California
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at the Raffles after a long day at the Great Wall and being picked up at our ship after a 6 week cruise. Needless to say, the eight of us in our group were tired and travel worn. From the moment we entered the door, to being invited to sit and enjoy the surroundings with a cup of... More 

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear jescott888, Thank you for having taken the time to share your encouraging feedback about your recent stay with other fellow travelers on Tripadvisor! We are thrilled to learn that you discovered us during your trip to the Middle Kingdom and found our facilities appealing! It is certainly accolades such as yours that help us keep the team motivated and... More 

Ballynahinch, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay in Beijing was only for 2 nights for myself & 4 nights for my friend - who had never been to China before...so we had limited time to explore & wanted to make the best use of it. Our choice of Raffles was perfect in that we were given the 'inside track' of personal experience and advice by... More 

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Desmond, Many thanks for having taken the time to share the feedback about your stay at Raffles Beijing with the tripadvisor.com community. It was a pleasure to see you and I truly appreciate you posting kind words about our hotel. I am especially thrilled to hear that your experience with our colleagues was memorable and that John our Raffles... More 

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at Raffles Singapore and must say that my expectation of Raffles in general is top notch. Raffles Beijing is the perfect example for their excellent service. Even though we were in line upon check in and there was a guest behind who was running late, the receptionist kept her cool and easily multi-tasked between us and the guest... More 

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Hellonihao, Thank you for having taken the time to share the encouraging feedback about your recent stay with other fellow travelers! We are thrilled to learn that you discovered us during your trip to the Middle Kingdom. Beijing offers indeed some of the best hotel chains in the world and we are delighted to know once again that the... More 

Black Hawk, Colorado
Senior Contributor
23 reviews 23 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just had an unforgottable stay in Rafles Beijing, helpful concierge service, room is spotless with a super comfortable bed, remarkable breakfast and efficient check in and out, all in all it's like our favorite Rafles in Singapore. A special mention to Cyrille, the French chef in Jaan dining room who went out th way to ensure the customer having... More 

Was this review helpful? Yes
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Tina_Stilton, Many thanks for having taken the time to share another superb feedback about your stay at Raffles Beijing with the tripadvisor.com community. I truly appreciate your kind words about our hotel and about the “unforgettable” personal service you experienced with our colleagues, to name a few the concierge and front desk teams. Accolades such as yours add so... More 

Frankfurt am Main, Germany
Top Contributor
198 reviews 198 reviews
139 hotel reviews
367 helpful votes 367 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I experienced several glitches during my stay at the Raffles Beijing, but I overall enjoyed its good sides so much that in spite of all of them, I am giving it five stars. It’s not the Singapore Raffles – well, all the better for me, as I do not enjoy pretentious, overpriced tourist traps. But it is indeed *the* historic... More 

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Aethelred, Thank you very much taking the time to share a very detailed feedback with us and other tripadvisor members. My colleagues and I are delighted to learn that you enjoyed your stay with us overall. Your detailed description of the service and settings of our hotel are greatly appreciated and will certainly support us in managing guest perception... More 

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