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All 5,414 Beijing hotels

Raffles Beijing Hotel

5.0 of 5 Hotel   |   33 East Chang An Avenue, Dongcheng District, Beijing 100004, China (Xidan)
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Ranked #26 of 5,414 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
JayseMelbourne Melbourne
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946 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This man was our saving grace for our visit to Beijing, we were staying at the terrible Beijing Hotel next door to Raffles and when we went to raffles for a drink one day John introduced himself as Raffles ambassador. In future, we will be staying at the Raffles in Beijing, all because of John. Thank you for looking after... More

Was this review helpful? Yes 3
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear JayseMelbourne, Many thanks for stopping by at Raffles while visiting Beijing to discover the only heritage hotel in the city and devoting some time to share your feedback about your experience and John with the tripadvisor.com community. I very much appreciate the fact that the team was able to make your trip a memorable one though you were not... More

Dallas
2 reviews
3 of 5 stars Reviewed 1 week ago

Very expensive food and drinks, service ok. Good location and big rooms. Good for business stay, but not as nice as I expected for luxury hotel. Breakfast buffet incredible. Spa overpriced. Connected to two other (less expensive?) hotels.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear msmumtaz, Thank you for staying with us and leaving a review on tripadvisor. We are happy to read that you enjoyed our “incredible breakfast”, central location and all the functional features our rooms have to offer. We hope to have the chance to host you again in the future. Warm wishes, Chadi Chemaly – Executive Assistant Manager More

Solothurn
1 review
4 of 5 stars Reviewed 1 week ago

Friendly and extremly helpful staff. Airport Transfer not cheap but service (they picked me up just after leaving the plane and guided me through immigration and customs). I arrived at 6:30 am and got my room immediately. The concierge helped to organize a driver for a short trip to The Great Wall. He suggest two posibilities, a hotel driver or... More

Review collected in partnership with Raffles Hotels & Resorts

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RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Kurt L, Thank you so much for taking the time to review your recent stay at the Raffles Beijing Hotel. It was very heartwarming to read your experiences and am grateful to you for sharing them with us and our prospective guests. I was particularly glad that we were able to tailor the tours and pick up to your... More

Miami, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to congratulate Raffles Beijing for the excellence of their staff, I went to celebrate my birthday with my family (first time in China) and our rooms, the service and the food were great! But the best of all was our concierge Mr George he exceded my expectations I have never encounter such a wonderful concierge in my... More

Was this review helpful? Yes 2
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Rocio, Thank you for having taken the time to share your encouraging feedback about your recent stay with other fellow travelers! We are thrilled to learn that you discovered us during your trip to the Middle Kingdom. Beijing offers indeed some of the best hotel chains in the world and we are delighted to know once again that the... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Second time I stayed here, very classy hotel. This time I booked a suite, very large room with a handwritten welcome letter and fruit. Great location! Within five minute walk u could get to the most famous street in Beijing, lots of shopping malls and local food. U couldn't miss Beijing duck on this street called "Dadong". Food is amazing!

Was this review helpful? Yes 2
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear NaomiSiiii, I am truly grateful for your loyalty to us and your very kind feedback on tripadvisor.com We especially appreciate the time you took to share your second experience at Raffles Beijing with the rest of the triapdvisr.com community. Thanks for calling us “Amazing hotel, world class” and we are glad that you once again enjoyed our facilities and... More

Istanbul
1 review
3 of 5 stars Reviewed 2 weeks ago

Bad location, although it looks close to forbidden city you should take a cab to get there. Not close to high street shopping area where you can wander and eat good food. Don't expect courtyard view even it says so in room description. Frankly there is no courtyard in Raffles Beijing. You don't even feel you are in China in... More

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Cengiz Y, Thank you for taking the time to post your first tripadvisor review for Raffles following your recent stay with us. While we were ecstatic to see the perfect rating with the cleanliness, quality of sleep and service, I sincerely apologize for the surprisingly disappoint you felt with our location and hotel style. Please allow me to elaborate... More

meaganl78
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first time on Beijing for myself, husband and three year old. We were made to feel welcome from arrival. Excellent hire car service can be organised through hotel prior to arrival which sees someone greet you as soon as you get off the plane (not post custom/baggage retrieval). Exemplary guest relations manager John spooner on hand to... More

Was this review helpful? Yes 5
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear meaganl78, Thank you so much for taking the time to review your recent stay at Raffles Beijing Hotel with your husband and three year old. It is very heartwarming to read your feedback and am grateful to you for sharing them with us and our perspective customers. Whilst we appreciate the praise about our facilities and location, we were... More

Toronto, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel a number of times in the past few years and stayed there again last week. The place is feeling a bit tired. It is the little things that you notice such as no shampoo in the washroom, staff forgetting turn down service one night and threadbare towels and bathrobes. The location is wonderful and... More

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear JHYYZ, Warm greetings from Raffles Beijing Hotel! First and foremost, I would like to thank you for residing with us once again and second I would like to express my personal gratitude for the time you have taken to share your thoughts with us. Here at Raffles we strive for being an “oasis for the well-travelled” by creating emotional... More

London
Top Contributor
93 reviews 93 reviews
51 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well, I'm partly basing the title on the Raffles in Paris which is one of the most amazing hotels I've stayed in. The one in Beijing is much more ordinary. It's still very good and it's in a great location, right next to Wangfujing, the main shopping street, and a leisurely stroll from Tiananmen Square. It's also got a subway... More

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear rosiefromlondon, Thank you for taking the time to review your stay at Raffles Beijing Hotel. It is very pleasing to hear that you enjoyed your stay in our Business Room. The decor, furnishing, bedding and all of the amenities in the guest room in which you resided were carefully selected to counterbalance the Colonial and Heritage feel of our... More

Ayamonte, Spain
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Raffles 25-27 aug 2014 Arrival: no bell boy no porter. Check in : reservation can not be found ( not hotel fault)not really looking by names in passport. Room not ready even we are in an executive room,not good ,sorry sorry .So ,we do not need to wait they find a room on the 6th floor. Room is derty, run... More

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Ches50, Warm greetings from Raffles Beijing Hotel! First and foremost, I would like to express my gratitude for the time you have taken to share your thoughts and sentiments through tripadvisor. Secondly, I thank you for bringing detailed feedback as they will provide a solid ground for us to improve and to support our efforts to being the best... More

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Hotel Summarization (Beta)

What travelers say

  • Forbidden City(56)
  • Breakfast buffet(8)
  • Great wall(7)
  • Tiananmen Square(6)
  • Very nice(3)

Additional Information about Raffles Beijing Hotel

Address: 33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
Location: China > Beijing Region > Beijing > Xidan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Raffles Beijing Hotel 5*
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Also Known As:
Raffles Hotel Beijing
Beijing Raffles Hotel
Raffles Beijing

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