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Raffles Beijing Hotel

#25 of 5,465 Hotels in Beijing
Certificate of Excellence
33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
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Raffles Beijing Hotel
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Ranked #25 of 5,465 Hotels in Beijing
Certificate of Excellence
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1,138 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing
Top Contributor
101 reviews 101 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I am a regular visitor to the hotel due to the close location to my office, the staff are professional and friendly. The hotel is steeped in history and the restaurants offer a good choice of dishes to suit all tastes. Writers Bar is worth a visit for afternoon tea and East 33 for lunch or dinner.

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear RonBeijing, Many thanks for having taken the time to share the feedback about your stay at Raffles Beijing with the tripadvisor.com community. I am thrilled to hear that you liked our restaurant which offers a combination of local and western food as well our Afternoon Tea which was rated one of the top offerings in the city by many... More 

Hong Kong, China
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Mr. Spooner, the hotel ambassador was the best! He made our four day experience as guests so much nicer, in all aspects. Classy hotel with great decor, clean and comfortable rooms and good room service. As central as it gets in a big city like Beijing. Definitely comes recommended both for business and as a family hotel. A very helpful... More 

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Torno
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is great, luxury and atmosphere but the swimming pool is horrible, in very poor conditions I couldn't use it. It's a pity considered the name of the hotel and it's rank, and I expeceted something more luxurious than what I have found. It was disappointing but the price was good. I still find though that breakfast in 5... More 

Review collected in partnership with Raffles Hotels & Resorts

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RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Paola N, Thank you very much for sharing your comments with other tripadvisor members. We are pleased to learn that you had an overall positive experience during your time with us. In regards to the Pool facilities that was mentioned in your review, it is unfortunate that the pool is operated and managed by a third party operator. This... More 

Yarrawonga, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed at Raffles Beijing in May this year. I had stayed there before 7years ago, and was not disappointed .The hotel is a beautiful historic building, a sense of peace when you walk in,greeted by friendly staff ,sat down an given a cup of tea,while your check in is attended to, .The rooms are very comfortable every thing you... More 

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RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Virginia F, It was fantastic having you return back to Raffles Beijing Hotel after 7 years. I was delighted to read your review and appreciate your positive comments about us, especially in regards to our location, lobby and service. I am also particularly thrilled to hear that your experience with our colleagues was memorable; John Spooner, our Raffles Ambassador... More 

Brockenhurst, New Forest, UK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Met by the ambassador, who told us all we needed to know as we had not been to Beijing before. He appeared from time to time to see we were OK. Rooms excellent, food also, service superb. Everywhere spotless and in good condition. Cars always on time. An excellent hotel. What more could one want?

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Philip T, Thank you for your recent review of Raffles Beijing Hotel. I was delighted to read your review and appreciate your positive comments about us, especially in regards to our location, food and serive. I will certainly pass on your compliments to our team and specially to our Raffles Ambassador John Spooner who was thrilled to be singled... More 

San Francisco, California
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in this hotel for work, and it is in a great location, the rooms are nice, with mini-fridge, good amount of space, and I had a fabulous view over Chang-an Avenue toward the Forbidden City. On a high floor and perfectly quiet. The location is terrific--you can walk to Forbidden City and Tiananmen Square, there's a subway stop... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a large group and we stayed for 2 nights. Great majestic hotel. Great staff that speak english. Great breakfast with lots of non chinese food options. Centrally located. Fast wifi. Will stay there again. Special thanks to AGM Chady for accomodating our large group needs.

Was this review helpful? Yes 2
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Walid H, Thank you for your recent detailed review of Raffles Beijing Hotel on Tripadvisor I am very pleased to read your candid feedback and thankful for all your kind words. I will certainly pass on your compliments to Chadi, our Executive Assistant Manager who was thrilled to be singled out by you. Thank you once again for your... More 

Winchester, Massachusetts, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a tour package to China for my family of three planning to stay at Raffles Beijing and Peace Hotel Shanghai. Because of some communication problem from my agent with the hotel, I was asked to pay for the extra person for the room upon arrival despite it was prepaid. As you know, it was frustrating trying to make... More 

Was this review helpful? Yes 2
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear gwong37, Many thanks for having taken the time to share the feedback about your stay at Raffles Beijing with the tripadvisor.com community. We really appreciate your kind words about our hotel and I am also very happy to hear that your experience with our colleagues was wonderful, in particular Mr. John Spooner who was thrilled to be singled out... More 

Gold Coast, Queensland, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our recent stay in Raffles Beijing hotel was amazing. I would thoroughly recommend staying here if you are visiting Beijing. The staff were friendly, professional & nothing was too much trouble. It was wonderful to be greeted by John, the hotel ambassador who is Australian. John was extremely helpful & it was wonderful to see his friendly face each day.... More 

Was this review helpful? Yes
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Bev W, Thank you for having taken the time to share the encouraging feedback about your recent stay with other fellow travelers! It is very pleasing to hear that your had a “wonderful” stay with us. John and Rain whom you applauded, was also thrilled to be singled out by you. Accolades such as yours add so much joy... More 

Philadelphia, Pennsylvania
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my 3rd stay at this hotel. Service is excellent, led by the Raffles Ambassador Mr Spooner. He always makes an exceptional effort to guarantee comfort and convenience whenever I have been a guest.

Was this review helpful? Yes 3
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear David W, Many thanks for having taken the time to share the feedback about your stay at Raffles Beijing with the tripadvisor.com community. I am thrilled that you have chosen our hotel out of many options in Beijing and more importantly, we are grateful that you enjoyed what truly defines Raffles, that is our colleagues and the way we... More 

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