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Raffles Beijing Hotel

5.0 of 5 Hotel   |   33 East Chang An Avenue, Dongcheng District, Beijing 100004, China (Xidan)
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Ranked #26 of 5,418 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
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953 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

This is exactly what you expect from a 5 stars hotel. I was there on a business trip, but the location was perfect for an afternoon or early evening stroll. Perfectly located near the forbidden city, 5-10 min walking distance, 3 minutes away from major shopping malls and luxury shopping streets. 4 min away from the main pedestrian street in... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Love this gorgeous hotel, five nights in complete luxurious comfort. Pleasant staff, excellent service, the most highly polished wooden floors you will ever see. Beautiful spacious rooms and marble bathrooms. Don't forget to have a chat to John Spooner just after check in, he will give you the skinny on all things Beijing; from getting around to how to stay... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 8 nights at the beginning of September, in one of the personality suites. The hotel is as it looks on its website, spacious, tasteful, clean, colonial in style and excellently situated for Tiananmen Square, The Forbidden City, Wangfujing Street and the subway. After a busy day exploring Beijing this hotel was an absolute delight to return... More

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South Yarra
1 review
5 of 5 stars Reviewed 1 week ago

Having wanted to experience Raffles for some time being in Beijing on my birthday provided the perfect excuse. Raffles made the day very special and went beyond all expectations. The service was excellent and the property outstanding, simply oozing charm and history. Great location to walk to the major sites whilst being a quiet haven inside. Thankyou for a wonderful... More

Review collected in partnership with Raffles Hotels & Resorts

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RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Beancounter799, First and foremost, Happy Birthday once again from all of us! Secondly, we truly appreciate the time you took to share your experience about your recent stay at our hotel on tripadvisor.com. It is an honor for the team and me, that you had decided to spend this very special occasion with us out of many options in... More

Shanghai, China
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 1 week ago

The guy who checked me in looked like I owed him a million dollar! No smile and unfriendly throughout. Your reservation system did have a request for smoking or non smoking room but upon arrival only to realised that it is a non-smoking hotel and all rooms are non smoking. Called the telephone operator for Ice bucket and Ice, guessed... More

Was this review helpful? Yes 1
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Randall, Many thanks for having taken the time to write a tripadvisor review. We have been spoilt by all the positive feedback from our guests; a review of your nature is therefore even more disappointing. Allow me please to apologize for the fact that our hotel did not live up to your expectations and for the perception that has... More

Perth
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Had an excellent 3 day stay at the Raffles,next to the Forbidden City.Still plenty of old world charm,combined with all the latest facilities.All the staff were outstanding:warm,friendly and helpful.For first time visitors John and his assistants have all the tips and options you need-see him first,he's a gem! We got a large room with a balcony on a very good... More

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 2
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear John C Perth, Many thanks for having taken the time to share you feedback about your recent stay at Raffles Beijing with the tripadvisor.com community. We appreciate all your kind words and rest assured, I have celebrated your review with the entire team; particularly with our “gem” John! Your review is certainly most helpful to other future travelers who... More

Melbourne
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This man was our saving grace for our visit to Beijing, we were staying at the terrible Beijing Hotel next door to Raffles and when we went to raffles for a drink one day John introduced himself as Raffles ambassador. In future, we will be staying at the Raffles in Beijing, all because of John. Thank you for looking after... More

Was this review helpful? Yes 3
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear JayseMelbourne, Many thanks for stopping by at Raffles while visiting Beijing to discover the only heritage hotel in the city and devoting some time to share your feedback about your experience and John with the tripadvisor.com community. I very much appreciate the fact that the team was able to make your trip a memorable one though you were not... More

Dallas
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Very expensive food and drinks, service ok. Good location and big rooms. Good for business stay, but not as nice as I expected for luxury hotel. Breakfast buffet incredible. Spa overpriced. Connected to two other (less expensive?) hotels.

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear msmumtaz, Thank you for staying with us and leaving a review on tripadvisor. We are happy to read that you enjoyed our “incredible breakfast”, central location and all the functional features our rooms have to offer. We hope to have the chance to host you again in the future. Warm wishes, Chadi Chemaly – Executive Assistant Manager More

Solothurn
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly and extremly helpful staff. Airport Transfer not cheap but service (they picked me up just after leaving the plane and guided me through immigration and customs). I arrived at 6:30 am and got my room immediately. The concierge helped to organize a driver for a short trip to The Great Wall. He suggest two posibilities, a hotel driver or... More

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Kurt L, Thank you so much for taking the time to review your recent stay at the Raffles Beijing Hotel. It was very heartwarming to read your experiences and am grateful to you for sharing them with us and our prospective guests. I was particularly glad that we were able to tailor the tours and pick up to your... More

Miami, Florida, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would like to congratulate Raffles Beijing for the excellence of their staff, I went to celebrate my birthday with my family (first time in China) and our rooms, the service and the food were great! But the best of all was our concierge Mr George he exceded my expectations I have never encounter such a wonderful concierge in my... More

Was this review helpful? Yes 2
RafflesBeijingHotel, Executive Assistant Manager at Raffles Beijing Hotel, responded to this review

Dear Rocio, Thank you for having taken the time to share your encouraging feedback about your recent stay with other fellow travelers! We are thrilled to learn that you discovered us during your trip to the Middle Kingdom. Beijing offers indeed some of the best hotel chains in the world and we are delighted to know once again that the... More

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Hotel Summarization (Beta)

What travelers say

  • Forbidden City(55)
  • Breakfast buffet(8)
  • Great wall(7)
  • Tiananmen Square(5)
  • Very nice(3)

Additional Information about Raffles Beijing Hotel

Address: 33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
Location: China > Beijing Region > Beijing > Xidan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Raffles Beijing Hotel 5*
Number of rooms: 171
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Also Known As:
Raffles Hotel Beijing
Beijing Raffles Hotel
Raffles Beijing

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