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Raffles Beijing Hotel

#26 of 5,465 Hotels in Beijing
Certificate of Excellence
33 East Chang An Avenue, Dongcheng District, Beijing 100004, China
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Raffles Beijing Hotel
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Ranked #26 of 5,465 Hotels in Beijing
Certificate of Excellence 2014
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1,100 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent three nights at the Beijing Raffles few days back. Every thing was good .. the location ,proximity to few city attractions, shopping areas...the amenities in the property, over all ambiance, service in the restaurants, food etc., Weather outside was very warm and uncomfortable. it was unfair to stop the air conditioning without any prior intimation while making the booking... More 

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Bapesh, Thank you for staying with us recently and for sharing your experience on Tripadvisor. While we were happy that you overall enjoyed your stay with us, I am sorry that the temperature was an issue. With the mild winter and the current change in season resulting in fluctuation of the temperature, regulating the perfect room temperature could certainly... More 

Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a fantastic location, just steps from Forbidden City and Tian'amen Square, close to a major shopping mall and subway lines 1 and 5. The highlight of our time at Raffles was interacting with the staff - John Spooner, Chadi Chemaly and the concierge team were warm, engaging and wonderfully helpful. We strongly recommend taking advantage of... More 

Was this review helpful? Yes 3
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear raveljoyfully, Many thanks for having taken the time to share feedback about your stay at Raffles Beijing with the tripadvisor.com community. It is very pleasing to hear that you enjoyed your stay overall and found our facilities appealing! We really appreciate your kind words about our hotel and I am also very happy to hear that your experience with... More 

Ipswich, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent a couple of nights at the Beijing Raffles earlier this month. The hotel itself, and our room, were lovely, the staff friendly and helpful, and the restaurant food and service very good, but despite the unseasonably warm weather outside, the hotel were unable to switch on the air conditioning (apparently due to some government regulation),... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 3
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear NuritMayer Thank you for having taken the time to share the encouraging feedback about your recent stay with other fellow travelers! It is very pleasing to hear that you had an enjoyable stay with us while in Beijing on business. John Spooner whom you applauded, was also thrilled to be singled out by you. Accolades such as yours add... More 

Tel Aviv, Israel
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Raffles hotel in Beijing is located in the center of the major attractions of the city, Walking distance to so many important sights, restaurants and shopping areas. The hotel is laxerious yet causy and warm. The staff is very helpful and friendly. We enjoyed a whole day wonderful tour designed by the ambassador of the hotel, Mr. John Spooner,... More 

Was this review helpful? Yes 2
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear NuritMayer Thank you for having taken the time to share the encouraging feedback about your recent stay with other fellow travelers! It is very pleasing to hear that you had an enjoyable stay with us while in Beijing on business. John Spooner whom you applauded, was also thrilled to be singled out by you. Accolades such as yours add... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment we arrived we were treated amazingly. We even met with Mr Spooner, the hotel ambassador. The service is way above 5* and all the staff were extremely friendly and could also speak to you in English. The hotel is in a great location, only few minutes walk from Forbidden City and tiananmen square. It is a few... More 

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Mother143, Thank you very much for your recent stay at Raffles Beijing Hotel. I am delighted to read your review and appreciated your kind words about our hotel, especially your praise about our service and John Spooner, our Raffles Ambassador who was thrilled to be mentioned by you. The team is working hard to make sure personalized service is... More 

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fantastic. The quality of the service was superb. The room was extremely good value. The ambience of the hotel is really nice - very calm when compared to the frenzy of Beijing. The food and drink in the Writers Bar is really nice. I used the hotel's airport transfer car service which was superb. It is more... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 1
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear hdl4, Thank you for your superb review of Raffles. My colleague and I are delighted to learn that you enjoyed your time with us and that you rated us as “outstanding”. Your ratings and feedback have been shared with all hotel teams and everybody was most appreciated. Thank you very much for your strong recommendation of our hotel and... More 

Geelong, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at this wonderful hotel for 2 nights before heading home after an Asian cruise and I can't say enough what a great pleasure it was to stay there. From our wonderful chats with John, the hotel's ambassador, to the friendly helpful staff in the guest lounge (especially the lovely Lisa), to the porters who were... More 

Was this review helpful? Yes 3
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Truckles, Thanks for sharing your feedback with other fellow travelers on Tripadvisor about your recent stay at Raffles Beijing Hotel. It is very pleasing to hear that you had a “fantastic” stay with us; please rest assured that I have already passed on your compliments to our Raffles Ambassador Mr. John Spooner and Lisa in person and they were... More 

Hong Kong
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is very good. Just near the Palace Museum and Shopping Area. I was offered 50% off on dinnng bill along the hotel in my package. the price was then very great. Staff was very help and nice. Check-in and out was also very good. Only need to clean the carpet of the room, remove bad smell at the... More 

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 2
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Chi Ko T, Thank you for your recent review of Raffles Beijing Hotel. I am elated to know that you have an overall pleasant stay with us and grateful that you enjoyed what truly defines Raffles, that is our colleague and the way we deliver service. In regards to the Pool facilities it is unfortunate that the pool is... More 

San Francisco
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful location, beautiful hotel, excellent service. We booked using the non refundable discount and saved 25%. It saved alot of money, and created true value for a fabulous hotel. I would absolutely recommend the hotel, ad will seek out Raffles hotels in other cities!

Review collected in partnership with Raffles Hotels & Resorts

Was this review helpful? Yes 2
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Streaka. Thank you for having taking your time to share your encouraging feedback about your stay with other fellow travelers on Tripadvisor! We are thrilled to learn that you discovered us during you trip to the Middle Kingdom! It is certainly accolades such as yours that help us to keep the team motivated and always wanting to exceed expectations.... More 

Melbourne, Australia
Top Contributor
66 reviews 66 reviews
56 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stay: 4 nights in March 2015. Worked out about AUD 300 per night. Staff: English-speaking. Overwhelmingly friendly. On arrival, taken to meet the famous concierge John Spencer while your check-in is processed, then receptionist gives you a tour of the hotel and accompanies you to your room and goes through everything there. Sunni, Suzy, & Lee were also always helpful.... More 

Was this review helpful? Yes 2
RafflesBeijingHotel, General Manager at Raffles Beijing Hotel, responded to this review

Dear Rajat44, Thank you for your recent review of Raffles Beijing Hotel. I was delighted to read your review and appreciate your positive comments about us, especially in regards to our location, lobby and serive. Thank you once again for your positive review and we hope to welcome you back soon! Christian Sack-General Manager More 

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