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The Westin Beijing Financial Street

5.0 of 5 No.9B Financial Street, Xicheng District, Beijing 100140, China
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The Westin Beijing Financial Street
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The Westin Beijing Financial Street
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793 reviews from our community

Traveler rating
    406
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    61
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • Chinese (Simplified) first
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a few days last week, was very impressed with the convenience and efficiency of the hotel. Check-in was easy, the rooms were well-kept and very large. Tried out the business center as well on the top floor, apart from a few young people surfing the internet (which didn't look like business guests at all), everything worked.

Was this review helpful? Yes
WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Greetings, BennyC2000 Thank you for staying with us. We greatly appreciate your feedback. It was great to hear about your positive experiences especially your praise for our facilities and service. Rest assured that we are continuously evolving and hope to make your next stay even better. We look forward to seeing you again at The Westin Beijing Financial Street. Be... More 

Singapore, Singapore
Top Contributor
66 reviews 66 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Before you read my comments, I need to state my caveats. Firstly, I am a long term stayer. In fact, I have continuously stayed at Westin from Sep - end Dec 2014. Or about 12 weeks in total. Secondly, since I am able to converse in Mandarin, I do not encounter the kind of communication problems with the staff that... More 

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WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Dear IamQingfa, Thank you very much for staying with us for a long time and thanks for your review. Please accept our apologies for the experiences which troubled you. Please be rest assured that we are working on plans to uplift our service as a part of our continuous efforts to meet our guests’ expectations. Our Director of Operation Excellence... More 

Hong Kong, China
Contributor
15 reviews 15 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Being a frequent customer (forced) to this hotel, there is a list of "negative" items but all in all, the F&B is my largest complaint that tops the list, esp. given how expensive it is. The hotel is a bit small, and it is actually not too convenient to go to the exciting city hubs unless you catch a taxi... More 

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WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Dear ashleyhe, Thank you very much for staying with us and thanks for your review. Please accept our apologies for the experiences that have given you a less than satisfactory impression. Thank you for bringing these to our attention. Our Director of Food of Beverage Mr. Houbeich takes your feedback as the focus and would like to update your details... More 

Oxford, United Kingdom
Top Contributor
60 reviews 60 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 15, 2014

I enjoyed my one night stay here. Again I had the service from Henry at the lounge, it was excellent! I had two groups of visitors visiting me and we used the lounge at the top floor and it was quiet, we were served with tea and coffee and it was also very private! My father left his wallet on... More 

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WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Dear ECEJon, Thank you for sharing with us your experience from your recent stay with us, we're so inspired by your great compliment. Thank you so much for staying at The Westin Beijing Financial Street again. We're glad to know that you have enjoyed the Executive lounge, the restaurants and gym. Please rest assured that we'll continue to reach our... More 

Shanghai, China
Top Contributor
178 reviews 178 reviews
82 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed December 9, 2014

I stayed at this hotel for one night. The location of the hotel is good and the hotel in general nice. However I feel thet the hotel is not that good as other Westin hotels in Asia/China. In general the staff is not that service oriented as it should be and their English is not always that great. The lounge... More 

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WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Greetings Dutchguy_in_China, Thank you so much for staying with us and sharing your insights. We are grateful to have your feedback. It’s only with such honest feedback and comments like yours, that we can improve our service standards and we truly appreciate that. Your comments are well received and we have shared your points with relevant teams respectively. Please be... More 

Zurich, Switzerland
Top Contributor
70 reviews 70 reviews
44 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed November 27, 2014

Located in the western part of Beijing, in the middle of Financial Street, this hotel mainly caters to the business people. Still, it is not too bad a location for sightseeing. A short taxi or subway ride brings you to the tourist attractions. The hotel itself provides everything that you would expect from a Westin hotel. I especially liked the... More 

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WESTINBJ1704, Hotel management at The Westin Beijing Financial Street, responded to this review

Dear mkoller64, Thank you for sharing your feedback with us. We're pleased to learn that you have enjoyed your stay especially our breakfast buffet. At Westin, everything was designed with a better you in mind, we look forward to welcoming you back and bringing you a lot more renewal elements. Kind regards, Hotel management More 

Newcastle, Australia
Top Contributor
56 reviews 56 reviews
11 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed November 22, 2014

An excellent hotel. Rooms are very nice - clean and well maintained. Breakfast is very good with a huge selection of both Asian and western dishes . Buffet meals are outstanding and good restaurants within the hotel and within a short walking distance. Many attractions are close by. Hotel service is very good and friendly and the location is excellent.

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WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Dear Burro12, Thank you for choosing The Westin Beijing Financial Street and for sharing feedback of your stay experience. We are delighted to know that you have truly enjoyed your stay and we’re especially happy to hear your praise of our restaurant and guest room. Your comments will be shared with our associates as your satisfaction is the best encouragement... More 

Contributor
12 reviews 12 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 14, 2014

For an international, business-oriented hotel on Financial Street, I was disappointed by the staff's very poor command of English. Communication was a real challenge, especially at checkout, and the lack of understanding means they aren't able to offer you alternative solutions to any problems or questions you might have. This was a consistent issue across the hotel - from reception... More 

Was this review helpful? Yes
WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Dear wisevice, Thank you for your comments and for taking the time to share your experiences during your recent stay with us. Please accept our apologies for the communication with staff which troubled you, as I am sure you can appreciate English not being the first language here in China we are continually training our associates to learn English, and... More 

1 review
5 of 5 stars Reviewed November 1, 2014 via mobile

I had the opportunity to stay in many hotels around the world. I found that this Westin hotel is one of the best I ever stayed in. The service and the massage witch you can get in the Spa is excellent, and the Gym facilities are very good maintained. As well as the assistance which you can get from all... More 

Was this review helpful? Yes
WESTINBJ1704, Hotel Management at The Westin Beijing Financial Street, responded to this review

Dear Ymeron, Thank you for choosing The Westin Beijing Financial Street and sharing your valuable feedback here on Tripadvisor.com. We are delighted to hear that you had a wonderful time at our hotel. It is refreshing to know that you are satisfied with our gym facilities and SPA. Your encouraging words of praise has been conveyed to the team respectively,... More 

1 review
5 of 5 stars Reviewed October 31, 2014 via mobile

I would like to share with you my experience in the Westin hotel Beijing. My job brings me here to Beijing many times, and recently I had the opportunity to stay in this hotel. I must say that my impression of the hotel is wonderful. From the moment that you approach the front desk you have a feeling that you... More 

Was this review helpful? Yes 1
WESTINBJ1704, Hotel management at The Westin Beijing Financial Street, responded to this review

Dear Meronya, Thank you for rewarding us with a full score, and we're so inspired by your great compliment. We're glad to know that you have enjoyed our service and the hotel facilities. Please rest assured that we'll continue to reach our potential to make sure your future visit will remain the same memorable. Thank you also for highlighting the... More 

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Hotel Summarization (Beta)

What travelers say

  • Very good(7)
  • Breakfast buffet(6)
  • Star hotel(3)
  • Forbidden City(3)

Additional Information about The Westin Beijing Financial Street

Address: No.9B Financial Street, Xicheng District, Beijing 100140, China
Location: China > Beijing Region > Beijing > Xidan
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Beijing Financial Street 5*
Number of rooms: 486
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Also Known As:
The Westin Beijing Financial Street Hotel Beijing
Westin Beijing Financial Street
Beijing Westin
Westin Hotel Beijing
Hotel Style:
#27 Family Hotel in Beijing
#29 Spa Hotel in Beijing
#48 Business Hotel in Beijing
#49 Luxury Hotel in Beijing
#55 Romantic Hotel in Beijing
#349 Best Value Hotel in Beijing

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