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All 5,418 Beijing hotels

Somerset Zhongguancun Beijing

4.5 of 5 Apartment Hotel   |   No.15 Haidian Middle Street, Haidian District, Beijing 100080, China (Zhongguancun)
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Somerset Zhongguancun Beijing
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Ranked #245 of 5,418 Hotels in Beijing
A recent review
5 of 5 stars Reviewed September 17, 2014
royboy Cape Town Central, South Africa
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58 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Town Central, South Africa
Contributor
20 reviews 20 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed September 17, 2014

We had a two bedroom apartment which was very spacious with a lounge and dining area, two bedrooms and separate study room, kitchen and two bathrooms. The service was great, the apartments well kept and properly cleaned each day. The breakfast was relatively average, but at least we could enjoy western food each morning, and at the price, very much... More

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Madison, Wisconsin
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 11, 2014

Before the trip to Beijing, I knew I want to book a hotel apartment and this one seemed to be the most reasonably priced one (with decent reviews), so I booked it with the 30% off promotion via somerset website for their 30 year anniversary. To be honest, review was mixed so I was a little unsettle prior to actually... More

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Senior Contributor
27 reviews 27 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed July 1, 2014 via mobile

Stayed on the basis that we have 2 children...way too far from the action of Beijing. Staff are less than helpful, always focused on where they can make an extra $. Ask for help finding restaurants and they just point. Noisy at night, crappy location, tucked up a back street...guys look and you will find better.

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Stockholm, Sweden
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 21, 2014

Went there over the easter for a combined business and vacation trip. Pretty much "as expected", an average hotel in a big city. Clean and spacious room, decent breakfast and very helpful staff. There are lots of good restaurants in the area, a shopping mall with a Carrefour store reasonably close, and not too far away from the subway. Don't... More

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 5, 2014

I stayed in this hotel a few times in the past, and enjoyed it very much. I came back to it yesterday, and will stay here for this week. However, I was completely disappointed. 1. I found the desk in the bedroom was not cleaned. A lot sticky stuff (may be honey) was left on the desk. It was disgusting.... More

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cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear Valued Customer, We are sorry to hear about your disappointment with our property and that we could not make your stay more comfortable. I have noted your observations and recommendations for improvements to the apartment cleanliness and maintenance, breakfast variety etc. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We... More

albuquerque
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 24, 2014

We stayed here last year for 3 months during the fall-winter. Overall the experience was good as the staff is quite responsive even though most do not understand English. So it takes considerable effort to explain to them what is not working or what we want. Two major problems in the serviced apartments are poor internet connection and lack of... More

Was this review helpful? Yes 1
Top Contributor
134 reviews 134 reviews
30 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed April 13, 2014

Located in close proximity to Beijin university and Tsinghua university. 5 minutes walk to nearest subway station . 45 minutes and cost 50 yuan to go Tiananmen Difficulty to hail a taxi from hire but no problem to get along the main roads . Front desk staffs are friendly and efficient and some do not speak English. Good security as... More

Was this review helpful? Yes 3
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear valued customer, Pleased to note your stay with us has been so favorable to you and your family. ‘Word of mouth’ recommendation is a highly appreciated recognition to us and it is heart-warming to note that all has been in favor to you all. Certainly will be looking forward to having the opportunity to welcome you back to the... More

Perth, Australia
Top Contributor
191 reviews 191 reviews
75 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed April 12, 2014

Clean & spacious service apartment especially for families. It is comfortable and very modern. Housekeeping are pretty prompt with their service. They also have a kids room for children. Con: -you cannot control the aircon!! It has only 1 central control by the hotel, even though there is a aircon temperature control in the room. Unfortunately if the room is... More

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cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear Valued Customer, Thanks for sharing your thoughts and impressions with us here. Am thankful to you for drawing attention to those matters which have been of less your expectation. This information will enable us to address and focus on those specifics, better, in order to ensure we get better at them. We are look forward to welcome you back... More

PENNSYLVANIA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed March 21, 2014

This is the only place I've stayed in China so I have no basis for comparison. My company paid about $120US a day and it was worth all of that. It included a kitchenette with large fridge stovetop an microwave. Nice sitting area with big tv and decent English channels. Nice bath. The all in one washer-dryer was useless, it... More

Was this review helpful? Yes 3
Seoul, South Korea
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 12, 2013

I am not sure if it deserves to be in Ascott group. It definitely feels like staying in a cheap hotel with no service and bad unapologetic management. As I have stayed in Beijing in other places before I always had lower expectations than normal but this place touched a new bottom. I have stayed in Somerset and other Ascott... More

Was this review helpful? Yes 1
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear Valued Customer, Thanks for sharing your thoughts and impressions with us here. Am thankful to you for drawing attention to those matters which have been of lesser standard. This information will enable us to address and focus on those specifics, better, in order to ensure we get better at them. Hope that, besides those issues listed, you will provide... More

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Additional Information about Somerset Zhongguancun Beijing

Address: No.15 Haidian Middle Street, Haidian District, Beijing 100080, China
Phone Number:
Location: China > Beijing Region > Beijing > Zhongguancun
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Somerset Zhongguancun Beijing 4.5*
Number of rooms: 154
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Also Known As:
Somerset Zhongguancun Beijing Hotel Beijing
Somerset Zhongguancun Hotel Beijing

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