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All 5,123 Beijing hotels

Somerset Zhongguancun Beijing

4.5 of 5 Apartment Hotel   |   No.15 Haidian Middle Street, Haidian District, Beijing 100080, China (Zhongguancun)
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Somerset Zhongguancun Beijing
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Ranked #351 of 5,123 hotels in Beijing
A recent review
3 of 5 stars Reviewed June 21, 2014
SwedeChris Stockholm, Sweden
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55 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
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English first
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed on the basis that we have 2 children...way too far from the action of Beijing. Staff are less than helpful, always focused on where they can make an extra $. Ask for help finding restaurants and they just point. Noisy at night, crappy location, tucked up a back street...guys look and you will find better.

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Stockholm, Sweden
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed June 21, 2014

Went there over the easter for a combined business and vacation trip. Pretty much "as expected", an average hotel in a big city. Clean and spacious room, decent breakfast and very helpful staff. There are lots of good restaurants in the area, a shopping mall with a Carrefour store reasonably close, and not too far away from the subway. Don't... More

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Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 5, 2014

I stayed in this hotel a few times in the past, and enjoyed it very much. I came back to it yesterday, and will stay here for this week. However, I was completely disappointed. 1. I found the desk in the bedroom was not cleaned. A lot sticky stuff (may be honey) was left on the desk. It was disgusting.... More

Was this review helpful? Yes 2
cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear Valued Customer, We are sorry to hear about your disappointment with our property and that we could not make your stay more comfortable. I have noted your observations and recommendations for improvements to the apartment cleanliness and maintenance, breakfast variety etc. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We... More

albuquerque
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 24, 2014

We stayed here last year for 3 months during the fall-winter. Overall the experience was good as the staff is quite responsive even though most do not understand English. So it takes considerable effort to explain to them what is not working or what we want. Two major problems in the serviced apartments are poor internet connection and lack of... More

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Top Contributor
120 reviews 120 reviews
27 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 13, 2014

Located in close proximity to Beijin university and Tsinghua university. 5 minutes walk to nearest subway station . 45 minutes and cost 50 yuan to go Tiananmen Difficulty to hail a taxi from hire but no problem to get along the main roads . Front desk staffs are friendly and efficient and some do not speak English. Good security as... More

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cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear valued customer, Pleased to note your stay with us has been so favorable to you and your family. ‘Word of mouth’ recommendation is a highly appreciated recognition to us and it is heart-warming to note that all has been in favor to you all. Certainly will be looking forward to having the opportunity to welcome you back to the... More

Perth, Australia
Top Contributor
178 reviews 178 reviews
73 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 12, 2014

Clean & spacious service apartment especially for families. It is comfortable and very modern. Housekeeping are pretty prompt with their service. They also have a kids room for children. Con: -you cannot control the aircon!! It has only 1 central control by the hotel, even though there is a aircon temperature control in the room. Unfortunately if the room is... More

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cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear Valued Customer, Thanks for sharing your thoughts and impressions with us here. Am thankful to you for drawing attention to those matters which have been of less your expectation. This information will enable us to address and focus on those specifics, better, in order to ensure we get better at them. We are look forward to welcome you back... More

PENNSYLVANIA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed March 21, 2014

This is the only place I've stayed in China so I have no basis for comparison. My company paid about $120US a day and it was worth all of that. It included a kitchenette with large fridge stovetop an microwave. Nice sitting area with big tv and decent English channels. Nice bath. The all in one washer-dryer was useless, it... More

Was this review helpful? Yes 2
Seoul, South Korea
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 12, 2013

I am not sure if it deserves to be in Ascott group. It definitely feels like staying in a cheap hotel with no service and bad unapologetic management. As I have stayed in Beijing in other places before I always had lower expectations than normal but this place touched a new bottom. I have stayed in Somerset and other Ascott... More

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cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Dear Valued Customer, Thanks for sharing your thoughts and impressions with us here. Am thankful to you for drawing attention to those matters which have been of lesser standard. This information will enable us to address and focus on those specifics, better, in order to ensure we get better at them. Hope that, besides those issues listed, you will provide... More

Shanghai, China
1 review
5 of 5 stars Reviewed November 4, 2013

Full facilities installed in the room. Gym and swimming pool are complimentary for the guests to have good physical exercise besides the good rest in the room. Also very close to the location of my working place as well as the metro station

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Miami, Florida
1 review
4 of 5 stars Reviewed November 4, 2013

I have been staying several time in this serviced apartment since 2007. Always a very nice experience. Spacious and clean. Staff is friendly. Definitely a place where I will come back. Two areas should be considered by management: a) Improve Internet connection. Speed is way too low. b) Breakfast is so-so. Quite boring when you stay for a while. They... More

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cindyli2012, Manager at Somerset Zhongguancun Beijing, responded to this review

Thank you so much for your continuous supporting to our serviced residence and appreciate for taking your time to share with us about your staying experience, we are happy to know that our service and facility can meet your expection. For breakfast and internet. We will take more care. And report to our relevant team for further consideration. we are... More

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Additional Information about Somerset Zhongguancun Beijing

Address: No.15 Haidian Middle Street, Haidian District, Beijing 100080, China
Phone Number:
Location: China > Beijing > Zhongguancun
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Somerset Zhongguancun Beijing 4.5*
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Also Known As:
Somerset Zhongguancun Beijing Hotel Beijing
Somerset Zhongguancun Hotel Beijing

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#141 Luxury Hotel in Beijing #346 Best Value Hotel in Beijing
Hotel Class
Official Description (provided by the hotel)
Somerset ZhongGuanCun is in the heart of Beijing’s prime high technology zone. It is close to offices, retail malls, the Tsinghua, Renmin and Peking universities, Haidian Theatre and Medical Centre. Somerset ZhongGuanCun offers a warm and stylish home with many recreational facilities and business support services. Its one and two-bedroom apartments feature a spacious living/dining room, fully-equipped kitchen, home entertainment system and high speed broadband access. A video intercom system and 24-hour securities provide a secure living environment. Doing business at the residence is easy with the wireless internet (WiFi) zones and efficient Business Centre. Somerset ZhongGuanCun is ideal for utives and their families looking for a balanced and enriching lifestyle. Enjoy the swimming pool, gym, Jacuzzi and sauna rooms. Join in the networking gatherings, city explorations and sports activities. Experience Somerset’s signature Heartware service – always caring and striving to exceed your expectations. We appreciate your individuality and tailor the residence to your needs. ... more   less 
Number of rooms
154

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