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The Ritz-Carlton Beijing Financial Street

#14 of 5,487 Hotels in Beijing
Certificate of Excellence
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No.1 East Jinchengfang Street, Financial Street, Xicheng District, Beijing 100033, China
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573 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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    (573)
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    (174)
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mumbai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

When I checked in, welcoming service was great. Ms. Liu, her title was 'Lobby Ambassador', was very helpful and even helped me to set up the sim card which I purchased. Then, I started noticing the services weren't particularly up to the 5-star standards. Two times during my 4-night stay, reception never picked up the calls for almost one hour.... More 

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Ktakahashi, It was a pleasure to have you stay with us on your recent trip to Beijing. Thank you for recognizing the service from Pandora from our Guest Relation team. I will be sure to pass your kind comments to her. Also, I am sorry to hear that we did not meet your expectation and I truly appreciate the... More 

Kentucky
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Large spacious room, with exceptional bathroom amenities. The walls of shower are frosted glass facing into the bedroom. Large room, view is of inner city high rise construction, ( otherwise would be unusual in China ). Attached high end shopping mall. Restaurants in hotel are top notch. Piano bar in lobby, live! Customer service was very proactive to your needs.... More 

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Ralph R It was a pleasure to have you stay with us on your recent trip to Beijing. I’m very happy to read that you enjoyed the warm and friendly service from our ladies and gentlemen. Anticipating guests’ need is part of the Ritz-Carlton culture. Our mission is to build a home away from home for our valued guests... More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was great! The only downside was that it lacked a gift shop. The staff was superb!!! They were attentive and were happy to assist me in any way and to also arrange for transportation offsite. The food was delicious as well. I will stay here again the next time I go to Beijing.

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Parri A, Thank you for taking the time to share your comments about your recent stay in our hotel. I’m glad you enjoyed our hotel and our Ladies and Gentlemen. I’m sorry you missed our gift shop that is located in our Spa. If you were looking for something particular please let us know, we will be more than... More 

United States
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just can't say enough wonderful things about this property. Centrally located, easy access to underground transit, wonderful breakfast buffet and just a beautiful property to stay at. You won't regret a stay at this property.

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Madchef P, Thank you so much for the kind review of your stay in Beijing, and that you enjoyed our hotel, location, and food. Your compliments will be our driving force. Thanks for choosing to stay with us, and I hope you can return again soon. Warm Regards Andrew Rogers General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The staff were attentive but not intrusive and were on hand to deal with any query promptly and efficiently. The room was extremely well appointed and comfortable. Restaurant staff provided packed breakfast when they realised we might not have time to take breakfast in the restaurant.

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Lesley H, I was so happy to read your review and learn about your recent visit to Beijing, and that you enjoyed the service from our ladies and gentlemen. I will pass your kind comments to them. Thanks again and I look forward to welcoming you back again soon. Warm Regards Andrew Rogers General Manager More 

Ponte Vedra Beach, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the last property I stayed in for my visit to China and it was quite the way to finish in China. From the time we arrived we were greeted by it seem like 10 host at the front door. Smiles, cleansing clothes and directions to reception. Restaurant was outstanding for Breakfast and Lunch, and other choices close by... More 

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Tim G, Thank you for sharing your recent experience at The Ritz-Carlton Beijing, Financial Street. It was a pleasure to read your compliments on our reception, restaurants and Spa. We are looking forward to seeing you again in the future. Sincerely, Andrew Rogers General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The Ritz-Carlton Hotel was outstanding regarding to the services that we received from all the staff members (Housekeeping, Restaurant, lounge and front desk). The food quality was excellent. Ritz-Carlton Hotel provided excellent services for my spouse and I.

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

“Excellent Service” Dear Lou B, Thank you for taking the time to share your comments about your recent experience in our hotel. The favorable comments about our team is greatly appreciated, and will be sure to let our Executive Chef know that you enjoyed the food quality. Thanks again and I look forward to welcoming you back again soon. Andrew... More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

We usually stay at Four Seasons when we travel and I have always being very satisfied with their hotels and professional services. Just stayed at Ritz Financial Street a few days back for three nights. It had all I expected from a luxurious hotel. What made it awesome was the staff. I needed to find a pharmacy to get some... More 

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear Sam M, What a pleasure it was to read your review following your stay at The Ritz-Carlton Beijing, Financial Street! I was happy to hear that Jennifer was able to assist you to the nearby pharmacy, and get the medicine you needed. I do hope that you are feeling better now. I’ll be sure to pass along your kind... More 

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Everyone went out of their way to be nice and accommodating. Wonderful room and you even have motorized shades. Bathroom was spotless and I loved the buffet. We went next door and downstairs to purchase some wine and the bar allowed us to share with some friends. I would definitely stay again.

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear jroman315, Thank you so much for the kind review of your stay in Beijing. I’m very pleased you enjoyed our guest rooms and the warm hospitality from our Ladies and Gentlemen. It was a pleasure having you stay with us, and we wish you a speedy return. Sincerely, Andrew Rogers General Manager More 

Singapore
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been a regular guest for several years but had not stayed in the hotel for about 6 months (simply because I had not been in Beijing). When I returned last week, I was treated to a room upgrade. The hotel runs a "Financial Street Shuttle Service" which is useful for business travellers needing to attend meetings nearby. Nancy,... More 

Was this review helpful? Yes
Di Z, Manager at The Ritz-Carlton Beijing Financial Street, responded to this review

Dear MMSCPSYH, Thank you for sharing your recent experience at The Ritz-Carlton Beijing, Financial Street. It makes me proud to read about the service you received from Nancy, Cherry, Darwin and our management team. We have a wonderful team here, and I’m so glad you had a chance to meet them during your stay in our hotel. It is always... More 

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