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The Ritz-Carlton Beijing

#11 of 5,485 Hotels in Beijing
Certificate of Excellence
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No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China
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The Ritz-Carlton Beijing
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The Ritz-Carlton Beijing
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478 Reviews from our TripAdvisor Community

Traveler rating
    308
    135
    28
    5
    2
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31
64
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128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Uk
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Ritz Carlton for the last 3 days of our China tour, and thought it to be a wonderful if not Fantastic Hotel. The staff were so helpful and polite, always smiling and we were made to feel very special. Some of the reviews have mentioned that the staff were unhelpful etc, but I always think that these... More 

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West Islip, New York
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

From first greeting to final farewell, the staff of The Ritz-Carlton went out of their way to make our stay enjoyable. Our 12th floor room was ample in size, well-attended each day, and provided a long view of the city. The breakfast buffet was sumptuous, and the spa offered an extended menu. But it was the hotel personnel who really... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SHOGara, Warm greetings from the Ritz-Carlton, Beijing ! Thank you very much for choosing our hotel as your destination and sharing your feedback via TripAdvisor. It is always a pleasure to receive great comments from our loyal guests for our Ladies and Gentlemen. I am delighted to learn that you had a wonderful experience during your recent visit to... More 

Acapulco, Mexico
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Upon our arrival to the Ritz-Carlton Hotel in Beijing, a lady from the front desk received me with a beautiful bouquet of white roses. While we were enjoying the delicious Chinese tea, my daughter was unfortunately declined when she asked for a rose tea, since it was not on the menu at the time. However, at the time of our... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SusyPalazuelos, Warm greetings from the Ritz-Carlton, Beijing ! Thank you very much for sharing your kind review to our Ladies and Gentlemen through TripAdvisor. It is real always a pleasure to receive great comments from our guests for our Ladies and Gentlemen. I am delighted to learn that you had a wonderful stay in our Hotel and our Ladies... More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

not the best RC I ever been, but for an awesome 5 star experience ths one is just compared to other hotels, a sublime hospitality experience , with amazing staff, and such pretty ladies all around the hotel. Just adored this place

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Sally K, Warm Greetings from the Ritz-Carlton, Beijing ! Thank you very much for sharing your recent experience with us through Trip Advisor. I truly appreciate your compliments to our Ladies and Gentlemen at The Ritz-Carlton, Beijing and I definitely look forward welcoming you back soon on your next visit to Beijing. Thanks for your feedback once again. Sincerely,... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here as a part of a Uniworld tour of China. This was our first stop after the long flight to China from Chicago. The staff was very attentive and courteous. A bellman even walked me to the ATM machine and stayed with me while I got my cash, even though it is a very safe and secure location. Rooms... More 

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Guest, Greetings from the Ritz- Carlton, Beijing ! Thank you very much for your your kind and detailed feedbacks through TripAdvisorIt. It is always a pleasure to receive great comments from our guests for our Ladies & Gentlemen. I am delighted to learn that you had a great stay in our hotel and most important you enjoyed our breakfast... More 

Greater London, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It breaks my heart to say it but I'm not going to lie, I was a little disappointed by the standards when I visited. I expected much more from a Ritz, considering the price too. The staff seemed a little uninterested and sometimes rude. Might have been just a bad week.

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear guest, Thank you very much for spending your valuable time for the completion of the feedback. We felt very embarrassed and shocked when learnt your recent experience was less than satisfactory as our mission is to deliver the finest service and create comfortable environment to our guests. Please allow me to do sincerely apologize for the service collapse. If... More 

Los Angeles
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I rated the hotel as a 3 because you expect more from a Ritz-Carlton, it seems they are being passed over by all the new luxury hotels and this one is no different. Rooms were fine but not great (seemed warn, could use a make over), meals were so-so again not what you expect at a Ritz-Carlton or what you've... More 

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback through Trip Advisor. I feel very sorry to learnt that your recent stay was less than satisfactory. Our highest mission is to provide the finest personal service and facilities for our guests. We will make continuous efforts on hotel / room upkeep and maintenance and... More 

Chicago, Illinois
Top Contributor
56 reviews 56 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Ritz-Carlton is one of those properties that is over the top in an old school marble meets chintz sort of way. If Ritz-Carlton has 2 models of hotels, and it almost seems they do, the Ritz-Carlton Beijing belongs to the old school branch. It's the kind of place your Aunt Edna might dream about having high tea with Liberace.... More 

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Bangalore, Karnataka, India
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good things:-- Superlative service experience. Super sized rooms. Great housekeeping. Good food. Great gym and pool on the top floor. Wi-fi is a bit patchy can be improved. Would definitely go back and stay at this property.

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El Paso, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent 3 fabulous nights at the Ritz-Carlton Beijing during our first ever visit to China. The staff provided outstanding service and the property itself was beautiful. The hotel certainly lived up to the Ritz standard!

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