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The Ritz-Carlton Beijing

#9 of 5,485 Hotels in Beijing
Certificate of Excellence
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No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China
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The Ritz-Carlton Beijing
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The Ritz-Carlton Beijing
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480 Reviews from our TripAdvisor Community

Traveler rating
    310
    135
    28
    5
    2
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31
65
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128
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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  • English first
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Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my first time in Beijing, so glad I chose to stay in Ritz-Carlton Beijing, this hotel is very very lovely, the room and bathroom are huge and luxury, as I stayed at the club level, so I can access the club lounge, the foods there are fabulous; I also love the swimming pool at top floor, really would... More 

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West Long Branch, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had a wonderful time. The service was great, the staff was very courteous and understood English well. Pandora in guests relations with others decorated our room to celebrate my husbands birthday with cake and balloons. Room was simple but very good. The green fish restaurant had lot of variety of food for breakfast and dinner buffet. Allie a trainee... More 

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Uk
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Ritz Carlton for the last 3 days of our China tour, and thought it to be a wonderful if not Fantastic Hotel. The staff were so helpful and polite, always smiling and we were made to feel very special. Some of the reviews have mentioned that the staff were unhelpful etc, but I always think that these... More 

Was this review helpful? Yes 1
West Islip, New York
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From first greeting to final farewell, the staff of The Ritz-Carlton went out of their way to make our stay enjoyable. Our 12th floor room was ample in size, well-attended each day, and provided a long view of the city. The breakfast buffet was sumptuous, and the spa offered an extended menu. But it was the hotel personnel who really... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SHOGara, Warm greetings from the Ritz-Carlton, Beijing ! Thank you very much for choosing our hotel as your destination and sharing your feedback via TripAdvisor. It is always a pleasure to receive great comments from our loyal guests for our Ladies and Gentlemen. I am delighted to learn that you had a wonderful experience during your recent visit to... More 

Acapulco, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Upon our arrival to the Ritz-Carlton Hotel in Beijing, a lady from the front desk received me with a beautiful bouquet of white roses. While we were enjoying the delicious Chinese tea, my daughter was unfortunately declined when she asked for a rose tea, since it was not on the menu at the time. However, at the time of our... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SusyPalazuelos, Warm greetings from the Ritz-Carlton, Beijing ! Thank you very much for sharing your kind review to our Ladies and Gentlemen through TripAdvisor. It is real always a pleasure to receive great comments from our guests for our Ladies and Gentlemen. I am delighted to learn that you had a wonderful stay in our Hotel and our Ladies... More 

Boston, Massachusetts
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

not the best RC I ever been, but for an awesome 5 star experience ths one is just compared to other hotels, a sublime hospitality experience , with amazing staff, and such pretty ladies all around the hotel. Just adored this place

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Sally K, Warm Greetings from the Ritz-Carlton, Beijing ! Thank you very much for sharing your recent experience with us through Trip Advisor. I truly appreciate your compliments to our Ladies and Gentlemen at The Ritz-Carlton, Beijing and I definitely look forward welcoming you back soon on your next visit to Beijing. Thanks for your feedback once again. Sincerely,... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here as a part of a Uniworld tour of China. This was our first stop after the long flight to China from Chicago. The staff was very attentive and courteous. A bellman even walked me to the ATM machine and stayed with me while I got my cash, even though it is a very safe and secure location. Rooms... More 

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Guest, Greetings from the Ritz- Carlton, Beijing ! Thank you very much for your your kind and detailed feedbacks through TripAdvisorIt. It is always a pleasure to receive great comments from our guests for our Ladies & Gentlemen. I am delighted to learn that you had a great stay in our hotel and most important you enjoyed our breakfast... More 

Greater London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It breaks my heart to say it but I'm not going to lie, I was a little disappointed by the standards when I visited. I expected much more from a Ritz, considering the price too. The staff seemed a little uninterested and sometimes rude. Might have been just a bad week.

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear guest, Thank you very much for spending your valuable time for the completion of the feedback. We felt very embarrassed and shocked when learnt your recent experience was less than satisfactory as our mission is to deliver the finest service and create comfortable environment to our guests. Please allow me to do sincerely apologize for the service collapse. If... More 

Los Angeles
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I rated the hotel as a 3 because you expect more from a Ritz-Carlton, it seems they are being passed over by all the new luxury hotels and this one is no different. Rooms were fine but not great (seemed warn, could use a make over), meals were so-so again not what you expect at a Ritz-Carlton or what you've... More 

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Guest, Thank you very much for taking the time to share your valuable feedback through Trip Advisor. I feel very sorry to learnt that your recent stay was less than satisfactory. Our highest mission is to provide the finest personal service and facilities for our guests. We will make continuous efforts on hotel / room upkeep and maintenance and... More 

Chicago, Illinois
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Ritz-Carlton is one of those properties that is over the top in an old school marble meets chintz sort of way. If Ritz-Carlton has 2 models of hotels, and it almost seems they do, the Ritz-Carlton Beijing belongs to the old school branch. It's the kind of place your Aunt Edna might dream about having high tea with Liberace.... More 

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