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The Ritz-Carlton Beijing

#10 of 5,488 Hotels in Beijing
Certificate of Excellence
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No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China
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The Ritz-Carlton Beijing
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The Ritz-Carlton Beijing
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485 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
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    (485)
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    (144)
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  • Dec-Feb only
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Sydney, Australia
Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly we had lunch at the Chinese restaurant and the food was memorable. Rooms are always good, service is a bit fawning but it is hard to fault the hotel. If the location suits for business this is really nice. There are some nice parks nearby and a few shopping areas so it is a solid area.

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Mwills2, Thank you very much for sharing your valuable feedback with us through TripAdvisor. It is great to hear that you are satisfied with the overall stay with us, especially for dining experience in our Chinese Restaurant. Everything we do is aimed at providing you and all our guests with an excellent hotel experience. We look forward welcoming you... More 

Guangzhou, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My short stay was nice. HOWEVER, days ago when I checked my credit card bill I noticed that I have been charged (correctly) by AGODA for this booking AND also charged by the Ritz Carlton hotel (incorrectly) for this same booking. I wrote an email to the hotel 3 days ago and so far no reply

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear PMGGM, First and foremost, I would like to extend my most sincere apologies to you for the communication breakdown between the Travel Agency and The Ritz-Carlton, Beijing. Upon receiving your feedback, we have immediately contacted with the Travel Agency and the Bank they have promised to refund the amount within seven business days. We are extremely apologetic for the... More 

Wilson, North Carolina
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The RC Beijing has every service, great rooms and restaurants that one expects from the Ritz. But, what makes it very special is the calibre of individuals who work there and provide guest support way beyond expectations. Aside from listing all the arrangements which were made on our behalf through email requests prior to our visit, the concierge staff, front... More 

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SWard10, Thank you very much for choosing the Ritz-Carlton, Beijing as your destination and appreciate your time in sharing your positive review with us through TripAdvisor ! I am happy you enjoyed your stay with us and that the service and facilities were what you expected and deserve. I am glad to learn that our team did provide you... More 

Miami, Florida
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Ritz-Carlton is a very good hotel as expected, with great size rooms that include all the amenities you need and great service. The breakfast is a wide variety of Asian and western food,great ro start the day. It is well located, though remember traffic in Beijing is terrible.

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Marcela S, Thank you for sharing your recent experience at the Ritz- Carlton, Beijing through TripAdvisor ! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As one of our valuable guests, your feedback will be shared with the team to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the third time i come to Beijing, so happy I chose to staty at Ritz-carlton Beijing.The room is good, and the service is better, i love the location. it's right in the CBD area, and there are a lot of famous restaurant nearby.

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear yuhang z, Thank you very much for choosing the Ritz- Carlton, Beijing and sharing your valuable feedback with us through TripAdvisor. It is great to hear that you are satisfied with your third time stay with us. It is our mission to delight each of our guests and I will definitely pass your compliments to our team who are... More 

Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room is huge with state-of-the-art amenities. bed is very comfortable i literally felt asleep as soon as my head touched the pillow. A/C works surprisingly efficient it is the only hotel A/C that can lower my room temperature all the way to 18℃ in a hot summer day in Beijing. loved the new Nespresso coffee machine and shower water pressure.... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Terry W, Greetings from the Ritz- Carlton, Beijing ! Thank you very much for your kind note through TripAdvisor. It is always a pleasure to receive great comments from our loyal guests for our Associates. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have... More 

Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my first time in Beijing, so glad I chose to stay in Ritz-Carlton Beijing, this hotel is very very lovely, the room and bathroom are huge and luxury, as I stayed at the club level, so I can access the club lounge, the foods there are fabulous; I also love the swimming pool at top floor, really would... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear cwbhk, Greetings from the Ritz-Carlton, Beijing ! Thank you very much for choosing the Ritz-Carlton, Beijing and sharing your positive review with us through TripAdvisor ! I am glad to learn that you are satisfied with your first stay with us and also I'm proud that our team provided you such a memorable experience. I definitely look forward welcoming... More 

Acapulco, Mexico
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 17, 2015

Upon our arrival to the Ritz-Carlton Hotel in Beijing, a lady from the front desk received me with a beautiful bouquet of white roses. While we were enjoying the delicious Chinese tea, my daughter was unfortunately declined when she asked for a rose tea, since it was not on the menu at the time. However, at the time of our... More 

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SusyPalazuelos, Warm greetings from the Ritz-Carlton, Beijing ! Thank you very much for sharing your kind review to our Ladies and Gentlemen through TripAdvisor. It is real always a pleasure to receive great comments from our guests for our Ladies and Gentlemen. I am delighted to learn that you had a wonderful stay in our Hotel and our Ladies... More 

Boston, Massachusetts
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 17, 2015

not the best RC I ever been, but for an awesome 5 star experience ths one is just compared to other hotels, a sublime hospitality experience , with amazing staff, and such pretty ladies all around the hotel. Just adored this place

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Sally K, Warm Greetings from the Ritz-Carlton, Beijing ! Thank you very much for sharing your recent experience with us through Trip Advisor. I truly appreciate your compliments to our Ladies and Gentlemen at The Ritz-Carlton, Beijing and I definitely look forward welcoming you back soon on your next visit to Beijing. Thanks for your feedback once again. Sincerely,... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 12, 2015

Stayed here as a part of a Uniworld tour of China. This was our first stop after the long flight to China from Chicago. The staff was very attentive and courteous. A bellman even walked me to the ATM machine and stayed with me while I got my cash, even though it is a very safe and secure location. Rooms... More 

Was this review helpful? Yes
RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Guest, Greetings from the Ritz- Carlton, Beijing ! Thank you very much for your your kind and detailed feedbacks through TripAdvisorIt. It is always a pleasure to receive great comments from our guests for our Ladies & Gentlemen. I am delighted to learn that you had a great stay in our hotel and most important you enjoyed our breakfast... More 

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