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All 5,418 Beijing hotels

The Ritz-Carlton Beijing

5.0 of 5 Hotel   |   No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China (Guomao)
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Ranked #38 of 5,418 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
catchau Beijing, China
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360 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing, China
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

There are two Ritz Carltons in Beijing. Make sure that you choose the one nearby where you want to visit. This hotel is located next to Shin Kong Shopping Mall (an upscale shopping mall with Chanel, etc). This hotel are up to Ritz Carlton standard such as cleanness and friendly staff. Food quality in Chinese Restaurant Yu and Italian Restaurant... More

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Catchua Thank you for taking the time to share your experience on Trip Advisor. I do apologize for the dining experience you had whilst in our lobby lounge and ground floor restaurant, We take great pride in ensuring that we reach our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns... More

London, United Kingdom
Top Contributor
346 reviews 346 reviews
109 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed 1 week ago

My expectations were certainly higher than reality. Having spent 5 days here on a mixed business-tourism trip, I see this hotel as a so-so choice: Room: was actually the best part. Large, bright, clean. Location: near a few stores but definitely not near the center or near the main touristic attractions Food: ok. Breakfast could be better so I ended... More

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Valux01, Thank you very much for taking the time to share your experience at The Ritz-Carlton, Beijing. Your feedback is most valuable to us and I may reassure you it will be used to improve our overall performance. Please accept my sincere apologies for failing to reach your expectations. As a hotelier it is with great regret to know... More

Finksburg, Maryland
Top Contributor
78 reviews 78 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is very high end. The entire staff goes out of their way to serve you. Our room was large and very plush. The bed was extremely comfortable. The bathroom was almost decadent. It came with all of the little extra's that made you feel special. The food was quite good and a real nice variety, although a bit... More

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Hong Kong, China
Top Contributor
475 reviews 475 reviews
67 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed 1 week ago

The Ritz-carlton Beijing has very nice rooms with comfortable beds. The service was really impressive, primarily with the sales office that organizes business events and the concierge. The only thing that was extremely disappointing if you are having a business event or traveling for business is that the cost of printing is incredible (between USD 5-20 per page). They were... More

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RitzCarltonBeijing, Manager at The Ritz-Carlton Beijing, responded to this review

Dear Shelliu, It’s a great pleasure to read your review, please allow me to say thank you on behalf of our entire teas for your kind words. Our location is indeed optimal for the business traveler to Beijing. While main touristic attractions are reachable by subway, bus or taxi from our location, we usually recommend having a personalized tour to... More

Hong Kong
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros - Large, clean rooms - Staff is friendly and helpful Cons - Gym is a bit small, but has large lap pool Summary The hotel has obviously put a lot of time and effort into training staff and keeping up the property. Nothing seemed extraordinary, but also nothing was out of place. For the right price and if you... More

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JWMarriottBeijing, Managing Director at The Ritz-Carlton Beijing, responded to this review

Dear DODHK, It’s a great pleasure to read your review, please allow me to say thank you on behalf of all our ladies and gentlemen for your kind words and professional review. Especially I would like to appreciate your recognition on the effort we made. We always hope to pride our guests the most comfortable stay like at home, the... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stayed in this hotel for 3 nights with my daughter and I would said the hotel is trying all her best to serve the guests with excellent service. Nevertheless, there were always minor incidents which make our stay not to perfection We found a package deal from local big airline company and stayed in this hotel at a very... More

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RitzCarltonBeijing, Guest Relations Manager at The Ritz-Carlton Beijing, responded to this review

Dear Mr. Tai O, Thank you very much for taking the time to share your experience at The Ritz-Carlton Beijing. Your feedback regarding the service our hotel provided is most valuable to us and I may reassure you it is always used to improve our performance. Reading through the details of your experience, I am able to recognize a number... More

Sunnyvale, California
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed July 20, 2014

My first hint of concern is when I told the taxi driver to take me to the a Ritz a Carlton (in Mandarin so there was no language issue) and he had no idea where the hotel was or even heard of it. After a call to the hotel and some specific landmarks we made our way there. Bell hops... More

Was this review helpful? Yes 12
RitzCarltonBeijing, Guest Recognition Manager at The Ritz-Carlton Beijing, responded to this review

Dear Mr. Wheels12, Thank you very much for taking the time to share your experience at The Ritz-Carlton Beijing. Please accept my most sincere apologies for failing to orchestrate the ultimate Ritz-Carlton experience for you and your family. I would like to reassure you that both my team and I are fully committed to providing the very best in ultimate... More

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 29, 2014

Spent four nights with my husband. Loved it! Pampered us. They were wonderful & are truly hospitable. I would highly recommend it. However ensure a decent view when checking in. The breakfast buffet was lovely. Overall extremely professional staff. It was the highlight during our stay in China.

Was this review helpful? Yes 1
RitzCarltonBeijing, Marketing Executive at The Ritz-Carlton Beijing, responded to this review

Dear MSShah_214, Thank you for choosing to stay at The Ritz-Carlton Hotel Beijing and we are happy to know that you did enjoy the entire experience with us. We will keep up the great work for every guest, and look forward to welcoming you back soon. Best regards, Marketing Executive More

Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

We stayed here for three nights. Had wonderul dinners with Exec Chef happy to make things to order. As any top class hotel should do. My eggs benedict were as perfect as you can get. The Peking duck had me back too several times! Rooms very comfortable.

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Senior Contributor
22 reviews 22 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 17, 2014

Stayed there for one night for a business trip in Nov last year. Standard 4 or 5 star rooms, classic (vs modern) decoration looking a bit old. I would prefer the Ritz Carlton on financial street which has bigger and modern style rooms, though it depends on where you're visiting (if for business)

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Additional Information about The Ritz-Carlton Beijing

Address: No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China
Phone Number:
Location: China > Beijing Region > Beijing > Guomao
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Beijing 5*
Number of rooms: 305
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Also Known As:
The Ritz-Carlton Hotel Beijing Huamao Beijing
Ritz Carlton Hotel Beijing
Ritz Beijing
Ritz-Carlton Beijing
Beijing Ritz-Carlton

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