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The Ritz-Carlton Beijing

#11 of 5,488 Hotels in Beijing
Certificate of Excellence
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No.83A Jianguo Road, China Central Place, Chaoyang District, Beijing 100025, China
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1 room 1 guest
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The Ritz-Carlton Beijing
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492 Reviews from our TripAdvisor Community

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Traveler rating
    319
    138
    28
    5
    2
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33
65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (492)
  • Mar-May only
    (144)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (97)
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Vancouver, Canada
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Amazing hotel with superb hospitality. The location is central, close to the big mall and all the attractions are easily reachable. We felt very welcome over our stay; especially with the sweet amenity that was sent to us by Ksenia, Director of Restaurants. It was very nice and unexpected when we returned after the day of sightseeing. We didn’t want... More 

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Komarick, Thank you very much for your kind feedback through TripAdvisor. It is always a pleasure to receive great comments from our guests for our Ladies & Gentlemen. I am delighted to learn that you had a great stay in our hotel and most important our Ladies & Gentlemen are providing you a stress free and home away home... More 

Ballwin, Missouri
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Liked most: This is a fantastic location to base yourself for work or leisure. Good access to all forms of transportation and next to a bunch of good dining options. Also liked most: Highly recommend visiting the Bar on 2/F, particularly after it became a non-smoking venue. Classic Ritz oak-paneled experience. Manager Adam He will go out of his way... More 

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear J B, Thank you for sharing your experience at the Ritz- Carlton, Beijing through TripAdvisor. It is always a pleasure to receive great comments from our loyal guests for our Ladies and Gentlemen. I will personally convey your appreciation to our RC Bar Manager Adam He for making your experience a memorable one. Meanwhile, we will further conduct empowerment... More 

Singapore, Singapore
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second stay in this hotel. Smooth check in, and free wifi in room. Comfortable bed, and excellent gym. Good spread of food for breakfast and lunch buffet in hotel restaurant. Room comes with docking station for iPhone and iPad, and good sound system. Nearby to shops and restaurant.

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Szewee1968, Thank you for sharing your experience at the Ritz- Carlton, Beijing through TripAdvisor. We are delighted you enjoyed your stay with us and we look forward to welcome you back whenever your travel needs bring you back to Beijing. Sincerely, Tarik Temucin General Manager The Ritz- Carlton, Beijing More 

Scottsdale
Level Contributor
535 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
5 of 5 stars Reviewed July 29, 2015

Some hotels just get it and are perfect and the Ritz Beijing is certainly one of them. A perfect combination of old world charm with modern convenience and luxury. The location is perfect right in the middle of an upscale shopping area. The rooms are perfect - a good size with great comfortable furniture. The bed is perfect and guarantees... More 

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Mr. Peter, Thank you very much for sharing your valuable feedback with us through TripAdvisor. It is always a pleasure to receive great comments from our guests for our Ladies & Gentlemen and the Hotel. I am glad that you had a wonderful stay in our Hotel and our Ladies & Gentlemen were able to ensure home away from... More 

Hong Kong, China
Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 27, 2015

The hotel is a typical Ritz-Carlton, a bit old fashioned. Rooms are comfortable and luxurious but no wow factor. Service is solid and spot on, language barriers get handled well. The Club is nice too and the food offering enough for a snack. Location is perfect, just next to the shopping mall. In that area of town for sure the... More 

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear GlobetrotterJ16, Thank you very much for sharing your valuable feedback with us through TripAdvisor. It is great to hear that you are satisfied with the overall stay with us, everything we do is aimed at providing you and all our guests with an excellent hotel experience. I certainly look forward welcoming and meeting you in person in your next... More 

Sydney, Australia
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 16, 2015

Firstly we had lunch at the Chinese restaurant and the food was memorable. Rooms are always good, service is a bit fawning but it is hard to fault the hotel. If the location suits for business this is really nice. There are some nice parks nearby and a few shopping areas so it is a solid area.

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RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Mwills2, Thank you very much for sharing your valuable feedback with us through TripAdvisor. It is great to hear that you are satisfied with the overall stay with us, especially for dining experience in our Chinese Restaurant. Everything we do is aimed at providing you and all our guests with an excellent hotel experience. We look forward welcoming you... More 

Guangzhou, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2015

My short stay was nice. HOWEVER, days ago when I checked my credit card bill I noticed that I have been charged (correctly) by AGODA for this booking AND also charged by the Ritz Carlton hotel (incorrectly) for this same booking. I wrote an email to the hotel 3 days ago and so far no reply

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear PMGGM, First and foremost, I would like to extend my most sincere apologies to you for the communication breakdown between the Travel Agency and The Ritz-Carlton, Beijing. Upon receiving your feedback, we have immediately contacted with the Travel Agency and the Bank they have promised to refund the amount within seven business days. We are extremely apologetic for the... More 

Wilson, North Carolina
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 12, 2015

The RC Beijing has every service, great rooms and restaurants that one expects from the Ritz. But, what makes it very special is the calibre of individuals who work there and provide guest support way beyond expectations. Aside from listing all the arrangements which were made on our behalf through email requests prior to our visit, the concierge staff, front... More 

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear SWard10, Thank you very much for choosing the Ritz-Carlton, Beijing as your destination and appreciate your time in sharing your positive review with us through TripAdvisor ! I am happy you enjoyed your stay with us and that the service and facilities were what you expected and deserve. I am glad to learn that our team did provide you... More 

Miami, Florida
Level Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 12, 2015

This Ritz-Carlton is a very good hotel as expected, with great size rooms that include all the amenities you need and great service. The breakfast is a wide variety of Asian and western food,great ro start the day. It is well located, though remember traffic in Beijing is terrible.

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear Marcela S, Thank you for sharing your recent experience at the Ritz- Carlton, Beijing through TripAdvisor ! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As one of our valuable guests, your feedback will be shared with the team to... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed July 10, 2015

This is the third time i come to Beijing, so happy I chose to staty at Ritz-carlton Beijing.The room is good, and the service is better, i love the location. it's right in the CBD area, and there are a lot of famous restaurant nearby.

Was this review helpful? Yes
RitzCarltonBeijing, General Manager at The Ritz-Carlton Beijing, responded to this review

Dear yuhang z, Thank you very much for choosing the Ritz- Carlton, Beijing and sharing your valuable feedback with us through TripAdvisor. It is great to hear that you are satisfied with your third time stay with us. It is our mission to delight each of our guests and I will definitely pass your compliments to our team who are... More 

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