Stayed here for a few days and was impressed with the level of attention provided by the staff, in particular the concierge Joseph. We had an unfortunate turn with one of our party having to visit the hospital. The concierge called ahead, traveled with us and interpreted what the nurse and doctors were saying. Not sure I'd get that level... More

Arrived at the hotel at 6.30am rudely told that there was no room until 12noon (in fairness our travel agent knew our flights and should have advised us to bookanothbuffeter night). Told us that we could sit on a sofa in the very depressing foyer. Decided to explore and eventually went back at 2pm to be tod they did nt... More

The Jade Garden is located in the heart of Beijing about 4 blocks from Tiananmen Square and the Forbidden City. Great history, good buffet and very reasonable and thorough Chinese massage at the hotel. AC was fine, windows added natural ventilation and ours included a view of ancient hutongs as well as new and restored housing. The restaurant at the... More

This hotel is located in the heart of the Beijing. But that is about where the good ends. The first night I was attacked by mosquitos all night, the second day the air con failed and stayed down for the 4 days I stayed at the hotel. As the inroom thermo stated the room was at 31C for the majority... More

Very impressed with this hotel ! Stayed for 6 nights, then went to Xian and other places in China - No problem in leaving luggage in hotel to pick up when we got back to Beijing for 1 more night . Beds very comfy, superior rooms on 4th floor spacious - towels big and fluffy - kettle, tea/coffee and 2... More

We stayed at this hotel due to its close proximity to every thing and the fact that it was priced fairly considering its location. Check in was quick and easy and we were shown to our rooms. I asked if the room was non smoking but the bell hop wasn't sure. I had booked a non smoking room but I... More

The hotel was located 1 block from wufajing shopping street and 1 block from the forbidden city, so an excellent location. With the exception of an amazing concierge member- yang, the rest of the staff weren't very friendly or helpful. Yang was very lovely and he would even call us in the evening to check to see how our day... More

I stayed at the Jade Garden Hotel from 3rd to 6 th April on a reference from Hotel Kapok who couldn't extend my stay with them. It is next door to Hotel Kapok (which is recommended by the Lonely Planet guidebook to China ). It is walking distance from the Forbidden city and the main tourist attractions. In my opinion... More

We stayed at the Jade Garden for 4 nights during our 11 days trip to China and I can honestly say this was the worst hotel we encountered. Non-existent service and damp, dirty rooms. One morning after taking a shower I discovered my robe (which I was wearing!) had blood stains on it. I went to the front desk where... More