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Holiday Inn Temple of Heaven

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No.1 Ding'an East Li, South 3rd Ring Road, Fengtai District, Beijing 100075, China
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Holiday Inn Temple of Heaven
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363 Reviews from our TripAdvisor Community

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Beirut, Lebanon
1 review
5 of 5 stars Reviewed 1 week ago

Easy to access the subway and to coach the high speed train, breakfast is fantastic, both have Chinese and Western selection, room is clean and standardized of the holiday inn, good place to stay. definitely will back.

Helpful?
Thank Danny Y
Bangkok, Thailand
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Since reservation, they can't understand English and ignored when we sent an email. Once we arrived, there is no sense of arrival experiences at all. We are "Platinum" member, when we mentioned about that the staff acted surprised and returned us with "welcome drink voucher". So nasty experience. Not greeted as per their standard upon check-in. No sense of Holiday... More 

Helpful?
Thank Weena S
Hotelstaff_hithbj, Front Office Manager at Holiday Inn Temple of Heaven, responded to this review

Dear Weena S Many thanks for your review on behalf of Holiday Inn Beijing Temple of Heaven. We are disappointed to hear that you had a negative experience for Front Desk. Please rest assure that we have passed on your comments to the Front Office team. I would be glad to communicate with you directly the matter if you could... More 

Durban, South Africa
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 19, 2015 via mobile

Stayed at this hotel in september. When we arrived, they messed up our bookings. We arrived late at night and they gave our room away and DOWNGRADED us. Was so looking forward to spending some quality time with my husband after being surrounded with people constantly and this is what we get. We were given 2 single beds so you... More 

Helpful?
Thank zaakira07
Stockholm, Sweden
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 29, 2015

This hotel is a typical Holiday Inn Express house as in many other countries, clean nice rooms, spacious. Internet is very good!! Located very near Temple of Heaven. A cheap taxi ride to forbidden city takes little time but is not expensive either. Breakfast offers many choices and is plenty and of good quality! I would always book it as... More 

Helpful?
Thank BigBerend
Level Contributor
143 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed November 27, 2015 via mobile

I was surprised about the service this hotel offered. Very helpful staff and clean nicely arranged rooms. The breakfast has all you need to start perfectly into the day. Sights are close by and access to the city center isn't too far either. Around the hotel you'll find a hospital and many little local restaurants and shops. In all over... More 

Helpful?
1 Thank Flyhead
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 18, 2015 via mobile

We stayed here for a few nights. Location wise its not bad. We walked mostly everywhere anyway but its a few kms to pearl markets and then about 6kms to the forbidden city. We walked back which was about 8kms but trust me im not skinny, it was literally just we weren't going to pay the prices the taxis wanted.... More 

Helpful?
Thank Jess'ca D
Fareham, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed November 13, 2015

Our first trip to China and stayed here.So wish we hadn't.Very few staff speak English.First evening went to Executive lounge and only 5 spirits to drink and no mixers.Told no food and then after getting in someone to speak English various beautifully presented small dishes came up.How I wish we hadn't eaten them.My husband and myself had not eaten the... More 

Helpful?
Thank Cartertravels15
Hotelstaff_hithbj, Front Office Manager at Holiday Inn Temple of Heaven, responded to this review

Dear Fareham Thank you for your feedback following your recent stay with us at Holiday Inn Beijing Temple of Heaven. We appreciate and value the time you have taken to share your experience with us on Tripadvisor, and your feedback will help us to continuously improve our service and facilities. On the other hand, I was disappointed to learn about... More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 10, 2015

First back ground I was in the travel industry for some 35 years in all sectors and then was a teacher of Travel and Tourism just retired and doing my bucket lists. We booked this hotel in advance for a stay of 5 nights in a twin bedded room and we booked one night in advance and paid in advance,... More 

Helpful?
1 Thank neil m
Hotelstaff_hithbj, Public Relations Manager at Holiday Inn Temple of Heaven, responded to this review

Thank you for taking the time to share with us your experience during your recent stay at our hotel. Your opinion and feedback is extremely important to us, as it will help us to further enhance and shape our service in delivering a truly memorable and authentic experience to our customers. I do apologize that we were not able to... More 

Jakarta, Indonesia
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 8, 2015

When i visited Beijing a while ago, i found it really far from the airport. I took taxi from the airport at 11 pm, and it took 30 minutes drive. The staff was friendly and spoke good english. The room was clean, and the facilities was good. Including slope, soap, hair dryer, iron and kimono. It located really closed to... More 

Helpful?
1 Thank Budi_Wibowo_Halim
Singapore
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Received a very nice upgrade to a suite complete with complimentary lounge access and all executive club privileges. Totally unexpected. Thank you. The suite was very spacious with large living and big bedroom. The furnishings looked tired but still decent and clean. The happy hour set up was a bit strange - a preset menu where each guest may only... More 

Helpful?
Thank amiel99
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