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Holiday Inn Central Plaza

4.0 of 5 No.1 Caiyuan Street, Xicheng District, Beijing 100053, China
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Holiday Inn Central Plaza
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Holiday Inn Central Plaza
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709 reviews from our community

Traveler rating
    371
    253
    65
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    6
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126
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dubai, United Arab Emirates
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I cannot fault the hotel at all, being Holiday Inn franchise, the standard of this hotel is 5-star quality. Great hotel interiors, great hotel guest rooms, very clean and spacious room, polite and great staff services (esp Jason from Concierge), great food and great housekeeping! ( I don't normally leave a tip for housekeepers, but this one deserve to have... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear shylla s, Thank you for choosing the Holiday Inn Central Plaza Beijing and staying with us during your first time of travelling in Beijing. Your appreciation for the hotel and staff has been already shared to the hotel leader and related departments which will encourages and motivates us to devote ourselves to constantly improving our services and guests' satisfaction.... More 

Perth, Western Australia, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel for China standards (Remember that China standards are lower than western standards). The staff we really helpful and nice facilities. Internet available in the room and it was quite easy to use. The room service was abit dodgey as food arrived cold and non-reception staff do not speak english. Overall what you would expect from Holiday Inn... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Amy B, Thank you for choosing the Holiday Inn Central Plaza Beijing for your stay at Beijing and share with us your comments about some aspects of the hotel, the staff, internet access, and room service. Your feelings about room service will highly valued and shared to related department for action. To bring a comfortable and pleasant experience to... More 

Gravesend
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 3, 2014

Very nice holiday,rooms are modern,clean and well equipped .The food at breakfast was a little bland but freshly made eggs were good and there was plenty of hot coffee and juices.Well located in the city. The reception staff were good,the bar however shuts early so if you want a late drink it's a 7-11 store and bring it back.

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Simon B, Thank you for choosing the Holiday Inn Central Plaza Beijing for your tour at Beijing. Your comments and feelings about our hotel are highly valued and appreciated which show us the places we need to make improvements and the gaps between our present performance and the goal of bringing a comfortable and pleasant experience to our guests.... More 

Doncaster, United Kingdom
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 30, 2014

As always with my postings, the following is intended to be an honest and positive appraisal of the stay we enjoyed at the Holiday Inn, Central Plaza, Beijing. We stayed here twice recently whilst on a seven day land tour of Beijing and Xian. The first room we were allocated was on the fifth floor overlooking a rear courtyard and... More 

Was this review helpful? Yes 3
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Colin L, Thank you for staying with the Holiday Inn Central Plaza Beijing again. It is our great honor and pleasure to welcome you back at our hotel. Your comments and feelings about our hotel are very important for us to improve our services at all sides in order to bring a comfortable and pleasant experience to our guests... More 

Hexham, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 30, 2014

Stayed here as part of a tour group. Rooms, cleanliness, service, all good. Disappointingly the bar was closed for refurbishment but otherwise everything else was fine. Location is not central but there are plenty of restaurants and local shops about in the neighbourhood.

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear stobgarbh, It is our great pleasure and honor to have you stay with us during your tour group at Beijing. The See Thru Lounge refurbished at that time has been now open to the public with a brand new and more modern face. Besides, recently, you can choose your favorite snacks at See Thru for endless coffee, western tea... More 

bangor N.I.
Senior Contributor
47 reviews 47 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 20, 2014

We stayed here in early September as part of a land tour and despite some questionable reviews we found the hotel clean comfortable and a surprise. The hotel had everything you would require comfortable beds and all the amenities the pool was good the gym fine and the staff were only to willing to help. the breakfast was varied chinese... More 

Was this review helpful? Yes 3
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear bangorgooner, Thanks so much for staying with us during your stay at Beijing and sharing with us your comments about our hotel. We are delighted to know that our amenities and service have impressed you and you would like to welcome back next time. Thanks for your stay this time and we would like to welcoming back time soon.... More 

San Gwann, Malta
Contributor
16 reviews 16 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 8, 2014

Good Hotel in Central Beijing offering all you need while visiting Beijing. Good Restaurant, Breakfast, Rooms, Service, Gymnasium, Indoor Pool. All a very reasonable price. Highly recommended for all. You have to use taxis but the official ones are very cheap. Otherwise you have to walk.

Was this review helpful? Yes 1
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Pierre B, Thanks so much for choosing the Holiday Inn Central Plaza Beijing and sharing with us your feelings about the hotel. It is our great pleasure and encouragement for our hotel to be recommended for all by our dear guests. Your appreciation and recommendation is a great motivation for us to keep on improving our services and bring... More 

1 review
4 of 5 stars Reviewed September 3, 2014

I went with my family to Beijing on a Holiday from the 29th Aug to 1st Sep 2014. The majority of the staff's are very friendly and help full. specially front office staff's Mr Jason and Mr Bob are very helpful. Rooms are very clean, good location. bit of disappointed of breakfast. because when you compare to Holiday Inn other... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Marianayagam L, Thanks for choosing the Holiday Inn Central Plaza for your stay at Beijing with your family. It is our great pleasure and honor to have offered services to you. We are delighted to know that our concierge and front office staff satisfied and impressed you with their attentive services. Your feedback is very helpful for us to... More 

Shanghai, China
Top Contributor
164 reviews 164 reviews
140 hotel reviews
138 helpful votes 138 helpful votes
1 of 5 stars Reviewed September 2, 2014

I was very dissapointed with this holiday inn. The room was run down and unclean. There was a terrible bleach smell in the room as if I am in the pool. Service was bad it seems like nobody cares. Nobody ever around to help with the luggage. Very hard to get taxis so give yourself an extra hour to get... More 

Was this review helpful? Yes 2
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Mashgiach, Warm greeting from Holiday Inn Central Plaza Beijing! Firstly of all, we want to express our sincere apologies to you for the unsatisfied impression left on you during your stay at the hotel. Undeniably and undoubtedly, however, we do care about all of our guests as well as their feelings about our hotel. Your feedback will be highly... More 

Budapest, Hungary
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

I spent 5 days in this hotel and it was very good. Nice and clean, well located. Helpful staff, nothing disturbed my holiday. It is difficult to speak with the waiters in English but that's normal in China. I definitely recommend it.

Was this review helpful? Yes 1
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Juli B, Thank you so much for staying with us for 5 days and give your recommendation for our hotel to others. Your feedback is a great encouragement for all of our staff and will keep on offering good services to our guests. We look forward to welcoming you back next time! Sincerely yours, Distribution Manager Holiday Inn Central... More 

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Additional Information about Holiday Inn Central Plaza

Address: No.1 Caiyuan Street, Xicheng District, Beijing 100053, China
Phone Number:
Location: China > Beijing Region > Beijing > Beijing South Railway Station
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Central Plaza 4*
Number of rooms: 322
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Also Known As:
Holiday Inn Central Plaza Hotel Beijing
Holiday Inn Beijing
Beijing Holiday Inn
Holiday Inn Central Plaza Beijing
Hotel Style:
#49 Family Hotel in Beijing
#79 Luxury Hotel in Beijing
#114 Best Value Hotel in Beijing

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