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Holiday Inn Central Plaza

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No.1 Caiyuan Street, Xicheng District, Beijing 100053, China
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Holiday Inn Central Plaza
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Holiday Inn Central Plaza
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727 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
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    (727)
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    (214)
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    (189)
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Northern Ireland
Top Contributor
98 reviews 98 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A nice hotel in the city, very comfortable and all the facilities you could want.Food is pretty good and the service excellent. Spent three nights here and we were very happy. English was spoken by most of the staff at the bar and in the restaurant and on the reception.

Was this review helpful? Yes 3
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear PJKNorthernIreland, Thanks for choosing the Holiday Inn Central Plaza Beijing for your stay at Beijing this time. We are very delighted to find your satisfaction with our facilities, services and food quality. To bring a comfortable and pleasant experience is the consistent pursuit of all our staff. Thank you for staying with us this time, we are looking forward... More 

Milan, Italy
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent just one night stay in Bejing for business and with a late checkin and early leave. The room was excellent. Could enjoy as first guest a marvelous International breakfast in the early morning. In the night even with an IT connection problem was quickly and well supported till solving it on due time. I surely recommend it.

Was this review helpful? Yes 1
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear LuxPas76, Thank you for choosing the Holiday Inn Central Plaza Beijing and sharing with us your comments of the stay. We are delighted to hear about your satisfaction with our room, buffet breakfast, and the efficiency of problem handling regarding interest access. Thanks for your stay this time and we look forward to welcoming you back soon. Sincerely yours,... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

plus =big bed , clean room, big bathroom. ok breakfast cons=they don't accept Chinese cards .they have a change currency that rate is crazy. but at this time you just accept. stayed 2 night, every nigh we had to return to reception to fix the magnetic card because it was not working. overall is ok, but i think over priced

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natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Georgios L, Thank you for choosing the Holiday Inn Central Plaza Beijing and sharing with us your comments about the hotel. For foreign currency exchange, you can find a ATM machine beside the front office which was set by the Bank of China. We are sorry about the high change currency but it fluctuates according to the government bank.... More 

Munich, Germany
Top Contributor
55 reviews 55 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed February 16, 2015

I stayed there for a few days during a Business trip. Hotel is nice but it is some years old and a small refurbishment would be a nice enhancement. I went to breakfeast about 30min before closure time and it was nearly all gone - Service was not too attentative. So a Standard Hotel, not too bad but nothing exceptional

Was this review helpful? Yes 1
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Rainer S, Thank you very much for choosing the Holiday Inn Central Plaza Beijing and taking your time to share your feedback about the hotel facilities and staff services. Please accept our sincere apology for any inconvenience caused during your trip at Beijing when staying with us. We would like to assure you that we have communicated your feedback... More 

Semey, Kazakhstan
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 11, 2015

The hotel is clean and quite nice, not that new though, food is ok. You have to pay for the Wi-Fi and in our case it still didnt work. Luckily they didn't charge us for it after all. The location is not very convenient, no subway around, and we had some hard time explaining the taxi drives where to go,... More 

Was this review helpful? Yes 1
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear sionna20, Firstly, thank you for choosing the Holiday Inn Central Plaza Beijing for your stay at Beijing this time. Your objective comments about our hotel are highly appreciated to reveal us the places that we need to make improvements towards of services to guests. The hotel is located within the second ring road of Beijing west and south areas.... More 

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 9, 2015

We had a a lovely experience at this hotel. Check-in went smoothly (though the taxi to the hotel, not so smooth - see Tips) and we were escorted to our room by the helpful staff. In the morning, the concierge greeted us in the breakfast room and helped us plan our visit including restaurant recommendations and sightseeing. Even though we... More 

Was this review helpful? Yes 2
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Suzy S, Thank you for choosing the Holiday Inn Central Plaza Beijing for your stay at Beijing. Your feedback about our hotel is highly valued and appreciated. The hotel is located within the second ring road of Beijing west and south areas. 北京市西城区菜园街1号,中环假日酒店(毗邻广安门南线阁街)is the Chinese address of the hotel and if your taxi driver is not familiar with the... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 26, 2015

When I arrived at the airport at 05:00 I was illiterate and unable to communicate with nearly all of the locals. Taxi drivers when approached at a rank did their best to remove as much money from me as possible. So after a few unsatisfactory experiences I used the hotel's Concierge Team to book taxis for me and when they... More 

Was this review helpful? Yes 2
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Chris E, Thank you for choosing the Holiday Inn Central Plaza Beijing this this and spending your time in sharing your comments about the hotel with us. Thanks for your appreciation for our hotel facilities and Concierge services like hailing or booking taxi, telling taxi drivers exact heading address, and providing you with some useful tips when travelling around... More 

Queensland, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 19, 2015

When the tour company we used (Travel China Guides) promotes this Hotel, they call it the best Holiday Inn in Beijing and while we didn't stay at any others this one had a great deal going for it. A very pleasant hotel with good sized rooms and good services was topped off by outstanding service from the staff and a... More 

Was this review helpful? Yes 3
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear TwoFP, Thank you for staying at the Holiday Inn Central Plaza Beijing this time and sharing with us your feedback about this hotel It is our great pleasure and honor to offer services to you for a comfortable and pleasant stay experience which a representation of the Concept of Service of Holiday Inn brand hotels 'Stay Real'. Thanks so... More 

Ajmer, India
Contributor
17 reviews 17 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 6, 2015 via mobile

My wife and me were in Beijing for sight seeing of just 1 day. Stayed here for 2 nights. Arrived late night after flight from Guangzhou, a long taxi queue and long taxi ride. Problem with English speaking, despite being a Holiday Inn. Check in not really smooth. We had 2 separate prepaid bookings for 2 consecutive days. Key issued... More 

Was this review helpful? Yes 1
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear sandeepgarg907, Firstly of all, thank you for choosing the Holiday Inn Central Plaza Beijing for your stay at Beijing this time for 2 nights. And please accept our sincere apologies caused by the key problems because there were 2 separate bookings for your stay. We should have prepared it in advance and not waste your time. We feel sorry... More 

London, England
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed January 6, 2015

Stayed here for three nights on a trip to Beijing / Xi'an and I was very impressed; the staff were friendly, the rooms excellent, and the facilities (particularly the swimming pool) are great. The breakfast was the best we had in China - a great mix of Chinese and western food, much of it cooked to order. The hotel's location... More 

Was this review helpful? Yes 4
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear travellerclara, Thank you for choosing the Holiday Inn Central Plaza Beijing for your stay at Beijing and sharing with us your comments about us. It is our great pleasure and honor to bring you with a comfortable and pleasant experience here at our hotel.Thanks for your satisfaction with our buffet breakfast, which is great encouragement for our F&B department... More 

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