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Holiday Inn Central Plaza

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No.1 Caiyuan Street, Xicheng District, Beijing 100053, China
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Holiday Inn Central Plaza
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745 Reviews from our TripAdvisor Community

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Traveler rating
    380
    268
    75
    15
    7
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133
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104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (745)
  • Mar-May only
    (224)
  • Jun-Aug only
    (197)
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  • Dec-Feb only
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Fife, Scotland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I stayed at this hotel for three nights during a tour of China and thought it was really lovely. The hotel itself was really clean and very comfortable. The staff were very friendly and provided us with advice on where to visit in Beijing and ordered us taxis when we went out. The hotel room was very... More 

Was this review helpful? Yes
natalie_niu, Guest Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear Gemma H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We are very pleased.Your comments are important to us,We hope you will visit us again. Sincerely, Phoebe Holiday Inn Central Plaza Beijing More 

Surrey, Canada
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Central Plaza for 5 nights in July. The hotel itself is located in a residential area of town, away from the main sites, but in a nice area to explore a bit in the evenings to see some of the Beijing locals. The subway is about 10-15 minutes walk away, but make sure you... More 

Was this review helpful? Yes
natalie_niu, Guest Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear Stsmark, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.But during your stay, As the room without water and cause you can not take a shower, Please accept our sincerest apologies. We appreciate your comments and... More 

Arlington, Virginia, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed for three nights. Sent my laundry out on the first morning, and it was back by afternoon, nicely done. Great breakfast buffet. Enjoyable lounge to sit in. Wifi in room was free and worked well. I had a spacious king room and enjoyed my stay.

Was this review helpful? Yes
natalie_niu, Public Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear Eleanor R, Thank you for your feedback regarding your recent visit at our hotel, I am pleased to hear you enjoyed your stay with us and Thank you for your support of our hotel, so your feedback is very important to us. We do hope to have the opportunity to welcome you back in the future, so that we... More 

Glasgow, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was amazing, really big and the bed was just brilliant. However, the rest of the hotel was not up to standard. The pool is shabby and small, but mostly it was the service that was lacking. When we arrived we had just travelled from Xi'an by train, and then finding the hotel was difficult, I would suggest just... More 

Was this review helpful? Yes
natalie_niu, Manager at Holiday Inn Central Plaza, responded to this review

Dear Patrick B, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a few days in Beijing and the hotel location is very far away from a subway. I don't recommend this hotel at all if you plan to take a subway for the majority of your holiday (which costs roughly 3-5 CNY per journey). Our nearest subway station was Taoranting subway which is about 25-30... More 

Was this review helpful? Yes
natalie_niu, Manager at Holiday Inn Central Plaza, responded to this review

Dear Raymond T, Thank you for your candid review. We apologize that your recent stay and traffic problems did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can... More 

Glasgow, United Kingdom
Level Contributor
94 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed June 4, 2015

A decent enough budget/business type hotel. Would I stay there again? Yes, no problem. If location didn't matter too much. Check in was efficient, the hotel was clean, quite modern in decor and style. Room was fine, as you'd expect for double room in a Holiday Inn. The bed was very comfortable, choice of pillows. Good linen, spotlessly clean. Bathroom... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear J H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback both positive and negative which tells us the places we need to make improvements with the aim of offering our guests with a more pleasant... More 

Tacoma, WA
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed May 25, 2015

I'd give this hotel 4 stars if I hadn't been perspiring while sitting still in my room. And it's not even summer yet. The themostat is just a wall decoration. Other than that the room was fine. The location is not particually close to anything but isn't far from the freeways. The subway is about a mile away. The breakfast... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear AllieTacoma, Thank you for choosing the Holiday Inn Central Plaza Beijing and sharing with us your comments about the stay experience. Firstly of all, please accept our sincere apologies for any inconvenience caused when staying at our hotel. About air conditioning, we are sorry that it is a central-controlled system, so the themostat doesn't work at your room. In... More 

Shanghai, China
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 22, 2015

I stay two nights at this Holiday Inn, it's my first time slept alone but couldn't fell asleep, just because of the noise from outside. It seems there's building are under construction outside, and it likes many cars outside. The food for breakfast was poor, i meant they should change their chef!

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Catherine_1108, Thank you for sharing the experience of your stay at Holiday Inn Central Plaza Beijing.Feedback like yours is very valuable to us and enables us to monitor our services and F&B quality, which on this occasion regretfully has failed to meet your expectations. We are very sorry that you experienced inconvenience due to the the outdoor construction noise.... More 

Kent, United Kingdom
Level Contributor
62 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed May 22, 2015

Stayed for 4 nights pre cruise. We were on a hectic schedule with little free time but what spare time we did have would have been nice to have been able to take a stroll to somewhere. We got stared at by the locals, obviously not used to seeing westerners taking a stroll. We tried to find the park that... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear lindylovesaholiday, Thank you for choosing the Holiday Inn Central Plaza Beijing and share your valuable feedback. Our hotel is located within the 2nd Ring Road of Beijing south and west areas. The metro/bus station of Line4 & 7 is not far, and there are many tourist spots in these lines. Besides, it is only about 1 kilometer from Beijing... More 

Shoeburyness, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2015

I stayed at the hotel for two days, which was arranged by TravekChinaGuide as apart of a private tour I booked. I was slightly hesitant as I stay in lots of corporate hotels for work in the UK and had been staying at the Paramount Gallery Hotel in Shanghai for 9 days previous which had been superb. I was totally... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear F0rbees, Greeting from Holiday Inn Central Plaza Beijing and thank you for staying with us. It was our great pleasure and honor to offer services to you and make you feel at home. Thanks for your appreciation for our hotel facilities and staff services. More importantly, your comments tell us the places we need to make improvement. Thanks for... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Great wall(4)
  • Executive Lounge(3)
Questions? Get answers from hotel staff and past guests. Ask a question

417 photos of this hotel

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