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Holiday Inn Central Plaza

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No.1 Caiyuan Street, Xicheng District, Beijing 100053, China
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1 room 1 guest
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752 Reviews from our TripAdvisor Community

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Traveler rating
    380
    275
    75
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    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (752)
  • Mar-May only
    (224)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (221)
  • Dec-Feb only
    (103)
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Sydney
Level Contributor
67 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is located in a nice neighbourhood. The rooms were clean and comfortable. Our room was quiet and the bed was very comfortable. The staff were friendly and helpful. The included breakfast was adequate and there were lots of options. It is easy to get a taxi on the street, other transport options are a distance away. The neighbourhood... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear SydneyBambam , Greeting from Holiday Inn Central Plaza Beijing Thank you so much for your review of our hotel. I was glad to read that you had a wonderful stay with us.A positive guest experience is something our staff takes great pride in, We value your comments and welcome the opportunity to serve you again. Thank you once again for... More 

tucson
Level Contributor
54 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on biz though it was farther away because I've had good luck with wifi at Holiday Inns in China. Wifi never quite failed but was slow, couldn't really make a Skype call for long. The room was good, I had a double double, staff was helpful, breakfast was good too. Water pressure in the shower was a little... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear michael , Greeting from Holiday Inn Central Plaza Beijing and Thank you for your feedback regarding your recent visit at our hotel. We are very delighted to find your satisfaction with our facilities, services and food quality. To bring a comfortable and pleasant experience is the consistent pursuit of all our staff. Thanks for your comments again and We... More 

Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Good location, near the subway station Excellent staff, especially concierge service. Front desk staff is good also, sweet service, express check in and check out Nice restaurant - Salt and pepper, nice environment and nice foods, excellent service. We recommended. Last but not least, the air-con is not cold enough,it was too hot in Beijing

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Charlotte P, Greeting from Holiday Inn Central Plaza Beijing and Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.It's something our staff takes great pride in. About air conditioning, we are sorry that it is a central-controlled system, so the the mostat doesn't work at your room. In... More 

Tehran, Iran
Level Contributor
8 reviews
8 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed one night in this hotel, on the arrival they had considered a not desirable room for me, I asked them to change it, staff are fairly friendly, cleanliness was almost acceptable, food was tasty

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear Abkam, Greeting from Holiday Inn Central Plaza Beijing and Thank you so much for your review of our our hotel. I am pleased to hear you have a pleasant time in our hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Phoebe Distribution Manager Holiday Inn... More 

Los Angeles, California
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel, but the walls must be quite thin because I was kept awake by a guest next door to my room who seemed to be yelling and verbally abusing either his spouse or offspring at the other end of the line. When it was going to last beyond 15 minutes, I called the reception, and soon after, the noise... More 

Was this review helpful? Yes
natalie_niu, Distribution Manager at Holiday Inn Central Plaza, responded to this review

Dear tchenbw, Thank you for choosing the Holiday Inn Central Plaza Beijing and sharing with us your comments about the stay experience. Firstly of all, please accept our sincere apologies for any inconvenience caused when staying at our hotel. About room noise problem, We will share your feedback with our staff and make the necessary changes. In addition, The hotel's... More 

Carrollton, Georgia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Room was clean and comfortable, had the usual amenities. Staff helpful, but very few English speaking staff members, especially at night. There is a 24 hour convenience store nearby, which was great. Very few 24 hour restaurants nearby, (there is a KFC about 5-6 blocks away), so grab dinner before 930 pm. Bar had pastries and pizza. Lots of taxis... More 

Was this review helpful? Yes
natalie_niu, Guest Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear ederlan e, Thank you for your candid review.I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in,We will share these with our team.The Metro station is just 10 minutes away from our hotel by taxi.The location is very convenient.We will continue to work hard to provide you... More 

Fife, Scotland
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 25, 2015

My boyfriend and I stayed at this hotel for three nights during a tour of China and thought it was really lovely. The hotel itself was really clean and very comfortable. The staff were very friendly and provided us with advice on where to visit in Beijing and ordered us taxis when we went out. The hotel room was very... More 

Was this review helpful? Yes 1
natalie_niu, Guest Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear Gemma H, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We are very pleased.Your comments are important to us,We hope you will visit us again. Sincerely, Phoebe Holiday Inn Central Plaza Beijing More 

Surrey, Canada
Level Contributor
83 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed July 21, 2015

We stayed at the Holiday Inn Central Plaza for 5 nights in July. The hotel itself is located in a residential area of town, away from the main sites, but in a nice area to explore a bit in the evenings to see some of the Beijing locals. The subway is about 10-15 minutes walk away, but make sure you... More 

Was this review helpful? Yes
natalie_niu, Guest Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear Stsmark, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.But during your stay, As the room without water and cause you can not take a shower, Please accept our sincerest apologies. We appreciate your comments and... More 

Arlington, Virginia, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 7, 2015

I stayed for three nights. Sent my laundry out on the first morning, and it was back by afternoon, nicely done. Great breakfast buffet. Enjoyable lounge to sit in. Wifi in room was free and worked well. I had a spacious king room and enjoyed my stay.

Was this review helpful? Yes
natalie_niu, Public Relations Manager at Holiday Inn Central Plaza, responded to this review

Dear Eleanor R, Thank you for your feedback regarding your recent visit at our hotel, I am pleased to hear you enjoyed your stay with us and Thank you for your support of our hotel, so your feedback is very important to us. We do hope to have the opportunity to welcome you back in the future, so that we... More 

Glasgow, United Kingdom
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed July 3, 2015

The room was amazing, really big and the bed was just brilliant. However, the rest of the hotel was not up to standard. The pool is shabby and small, but mostly it was the service that was lacking. When we arrived we had just travelled from Xi'an by train, and then finding the hotel was difficult, I would suggest just... More 

Was this review helpful? Yes
natalie_niu, Manager at Holiday Inn Central Plaza, responded to this review

Dear Patrick B, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level... More 

Hotel Review Summarization

What travelers say

  • Very good(5)
  • Great wall(4)
  • Executive Lounge(3)
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