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Holiday Inn Beijing Chang An West

#100 of 5,465 Hotels in Beijing
Certificate of Excellence
4.0 of 5
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No.66 Yongding Road, Haidian District, Beijing 100039, China
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Holiday Inn Beijing Chang An West
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Ranked #100 of 5,465 Hotels in Beijing
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 weeks ago
Dayne F Mapusa, Goa, India
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266 reviews from our community

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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mapusa, Goa, India
Top Contributor
57 reviews 57 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i stayed at this hotel for 2 nights and both of them were really good.The wifi was reasonably good but could have been better considering its holiday inn.The breakfast was really amazing and the room was preety spacious.The locations OK.overall a nice hotel

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Cantu, Italy
Top Contributor
63 reviews 63 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 11, 2015

I spent here three nights and I had the chance to see either the standard rooms and breakfast, as well as the club lounge. The hotel is well equipped of almost everything you need. Personnel is kind and helpfull. The breakfast is very chinese oriented but not bad for western people. The club lounge is quite and confortable, with good... More 

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Miami, Florida
Top Contributor
95 reviews 95 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 23, 2015

The carpet need to be replaced and the bathroom facilities at least need a "facelift" but the service is good and the staff helpful. I never found the supermarket that is supposed to be nearby, but is at 25 RMB taxi fare to nearest mall. We really enjoyed the courtesy fruits at night, as well as the pool, medium size... More 

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Shanghai, China
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed November 10, 2014

I frequently travel to Beijing for business and recently stayed at this hotel. The Internet, both the free and paid options, are laughably slow. That is of course unless you depended on their promises. I made three complaints to the front desk and they were no help at all. Speeds were slower than my China Unicom cell phone, so I... More 

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Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear Guest, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, We will solve this problem as soon as possible. We would hope that you would give us another chance to make your stay as... More 

Senior Contributor
35 reviews 35 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 28, 2014

I have stayed here multiple times and it's always the same....very efficient, attentive staff, particularly on the Executive Level, but really throughout. Thai restaurant on first floor is quite good, and very popular any day of the week. Did not get to do much around the hotel but looks like plenty of options based on reviews and just looking around... More 

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Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear Ineedatrain, Thank you for choosing Holiday Inn Beijing Chang An West. It is our pleasure to provide you such a "stay Real" experience by friendly staff. Your review encouraged us to keep aim higher. We sincerely appreciated for your highly support and recommendation. We are looking for the next chance to serve you again and waiting for your next... More 

Baden, Switzerland
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 19, 2014

A nice calm pleasant experience in Beijing. Good facilities, food and bar. Very helpful friendly staff who tried hard to guide us to the best dots in Beijing. Rooms are great, beds comfortable, very clean etc.

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Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear Kipperlug, What a glowing and comprehensive review! I would like to say thank you on behalf of Holiday Inn Beijing Chang An West and we have shared your detailed feedback with all our team members. In the meanwhile, we will try our best to provide the good services for all the guests. We certainly do look forward to having... More 

Rawalpindi Cantonment, Punjab, Pakistan
1 review
5 of 5 stars Reviewed August 15, 2014

It was an excellent & homely stay of nearly a month. The hotel staff is caring & efficient (you will be lucky if a manager like Miss Nancy XU, is on duty). Facilities are mostly available & accessible. A bank adjacent to the hotel makes it easy for the guests to draw / exchange currency. The nearby area has a... More 

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Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear Kunwar-Sharoon, What a glowing and comprehensive review! I would like to say thank you on behalf of Holiday Inn Beijing Chang An West and we have shared your detailed feedback with all our team members. In the meanwhile, we will try our best to provide the good services for all the guests. We certainly do look forward to having... More 

Canton of Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 13, 2014

Hotel was comfortable and located well to move around Beijing. Breakfast was a good start to the day. Good shopping near by and some local street food to try in the evening. As solo traveller I felt safe in this area

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Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear Summer L, Thank you for taking time to share such a valuable review of our property. We are so proud that our polite staff provided you a satisfied services as well as the "Stay Real" experience. Your recommendation will encourage us to keeping aim higher. Sincerely appriciated for your supporting, and we wish for the next chance to serve... More 

Singapore
Top Contributor
124 reviews 124 reviews
46 hotel reviews
145 helpful votes 145 helpful votes
3 of 5 stars Reviewed July 6, 2014

I didn’t have very high hopes when I booked this hotel, in the main I was surprised. The overall good experience was seriously marred by some bizarre happenings. Mr. Manager if you want to play like a real hotel you need to train your staff better, most are very pleasant some are downright rude and obstructive. The first snag was... More 

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Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear guest, Thank you for sharing the comments regards your recent stay with us. Please accept our apology for all the inconvenience caused to you. It is the only way through the constructive and valuable criticism that we can maintain and improve our service standards . All comments have been recorded and will put into daily action plan and property... More 

Ithaca, New York
Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 17, 2014

First of all, a warning: if you're primarily in Beijing for sightseeing, this is probably NOT the right choice for you, because of location - it's about an hour away (by subway) from the Forbidden City and most other tourist attractions. That said, if you have business in Western part of Beijing, as I did, this is an excellent choice.... More 

Was this review helpful? Yes 1
Maggie W, Manager at Holiday Inn Beijing Chang An West, responded to this review

Dear Adam_B749, What a glowing and comprehensive review! I would like to say thank you on behalf of Holiday Inn Beijing Chang An West and we have shared your detailed feedback with all our team members. In the meanwhile, we will try our best to provide the good services for all the guests. We certainly do look forward to having... More 

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