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Hilton Beijing

#62 of 5,457 Hotels in Beijing
Certificate of Excellence
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1 Dong Fang Road, North Dong Sanhuan Road, Chaoyang District, Beijing 100027, China
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Hilton Beijing
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Hilton Beijing
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984 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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GURGAON, India
1 review
5 of 5 stars Reviewed 6 days ago NEW

My stay at the Hilton beijing was excellent. Hotel staff is very courtious and helpful, well conversant with English. Location of the Hotel is very convenient, 20 minutes drive from the airport. Executive lounge is excellent.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Gobindkumar T, Thank you very much for taking the time to post a review of your experience at Hilton Beijing. Our team appreciates your gracious comments, and I am pleased to read that you were able to enjoy our executive lounge. We thank you again for your time and valuable insights. We are looking forward to continuing to delight... More 

Shenzhen, China
2 reviews
1 of 5 stars Reviewed 1 week ago

When I checked in I asked if the A/C was good, and they said "yes, of course." Arriving to my room at 11pm after long flight I find that the A/C doesn't work. I call and ask to be changed rooms and they tell me there is no A/C in the WHOLE hotel! They say they don't turn it on... More 

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear JayAmaze, Thank you for taking the time and sharing your experience with us on Tripadvisor. I sincere apologize that we did not meet your expectation during your stay. I would like to take this opportunity to share with you that you that we have switched on the AC this week due to increase of temperature. I regret that this... More 

Australia
1 review
5 of 5 stars Reviewed 1 week ago

I recently stayed at the hotel during a business trip. The staff were very friendly and spoke very good English. They were able to assist me with all of my many requests - nothing was too hard for them to help me with. The Concierge team did a great job.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Nicole Anne C, Thank you for taking your time and reviewing Hilton Beijing at Tripadvisor. Indeed a pleasure having you with us and we are delighted to read that the excellent service of concierge team has made you feel at ease. It is this the personalized service that all of us always try to deliver to our guests. I... More 

Atlanta, Georgia
Top Contributor
204 reviews 204 reviews
43 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First time seeing a hilton hotel with its own executive annex building and lounge. Temperature is set too hot for early March. Room is comfortable and up to date. Executive lounge is roomy and relaxing but food choices is quite limited. Service is good throughout. Taxi is a problem with long wait. Subway station within walking distance. Wifi not reliable.... More 

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear CVictorT, Thank you for sharing your experience of your stays at Hilton Beijing. One hand, pleased to know that you like our well designed building, rooms as well as the location. On the other hand, I sincerely apologies that we did not meet your expectation related to our food and internet. I appreciate if you could send more detail... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The gentalman named Henry at the concierge desk was very helpful. He had helped me to locate my parcel that was left behind. My overall experience at the hotel was fantastic. I will definatly stay again at Hilton!

Was this review helpful? Yes 1
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Ellydennis, Thank you for taking your time and reviewing Hilton Beijing at Tripadvisor. Indeed a pleasure having you with us and we are delighted to read that the excellent service of Mr. Harry Li has made you feel at ease. It is this the personalized service that all of us always try to deliver to our guests. I have... More 

Makati, Philippines
Contributor
16 reviews 16 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed in room 1911. the hotel is great, with an air purification system in place, thereby minimizing the polluted air even inside the room. the facilities are ok, breakfast is very good, with a wide variety and choice of food. Meeting areas at the lobby are sufficient. the staff are helpful, and speak acceptable english, enough for a basic... More 

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear orli b, Thank you very much for taking the time to post a review of your experience at Hilton Beijing. Our team appreciates your gracious comments, and I am pleased to read that you were able to enjoy our PURE Room. Our culinary team was delighted to read that you like their offer & variety at breakfast. We thank... More 

IRVINE
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 weeks for a business trip. The hotel and the room was nice and comfortable. The location was not bad either, walking distance to a mall and some restaurants. The best part was that in the afternoon they will bring a rolling cooler with water and go room to room and offer you water. The only drawback... More 

Was this review helpful? Yes 1
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear MARIA L, Thank you for sharing your experience of your stays at Hilton Beijing. One hand, pleased to know that you like our well designed rooms and the convenient location, as well as the rolling cooler offered. We are aiming to personalize service as much as we can to each of our guests. On the other hand, I sincerely... More 

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay in Hilton 3 to 4 times a month most of the time. Finding places to eat or shop or meeting friends are mostly depending on the advice of the concierge desk. Harry Sun, finally got his name, who helped me a lot. Thanks Harry! keep up the great work!

Was this review helpful? Yes 2
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Mongolian1, Gong Xi Fa Cai and a prosperous year of the Goat. Thank you very much for taking the time to post a review of your experience at Hilton Beijing. Our team, especially Harry appreciates your gracious comments and he had a big smile in his face when I shared your comment with him. We look forward to welcoming... More 

Little Falls, New Jersey
Top Contributor
82 reviews 82 reviews
14 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in the main tower on the 17th floor. My room was well appointed, VERY comfortable and always stocked with an ample amount of water and above and beyond the normal call of duty for in-room toiletries (dental kit, shaving kit and more). Rooms seemed to be on the warmer side of temperature fluctuation with a showpiece of a... More 

Was this review helpful? Yes 1
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear jennifer_0290, Greetings from Hilton Beijing! Thank you for sharing your experience during your stay on TripAdvisor. We are delighted to read your encouraging feedback regarding to our rooms, amenities and meeting rooms. I do apologize that we were not able to meet your expectation in our restaurants. I tried to investigate your comments, but was not successful as I... More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Ok, so a hotel is a hotel. At the level of venue you have all the facilities, the cleanliness and you feel safe. I find the thing that makes or breaks a hotel experience is the ambience. Unfortunately this hotel doesn't have any. After a day's work it's great to come back to a fun atmosphere, but also have the... More 

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Jeff S, Gong Xi Fa Cai and all the best in the year of the Goat! Thank you for taking the time and sharing your feedback with us on Tripadvisor. I am delighted to hear that you enjoyed the services provided by the team. We do apologize that we were not able to meet your expectation regarding the entertainment... More 

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