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Hilton Beijing

#63 of 5,488 Hotels in Beijing
Certificate of Excellence
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1 Dong Fang Road, North Dong Sanhuan Road, Chaoyang District, Beijing 100027, China
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1,045 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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BigApple
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here about 5 times over the last 6 years. In this last visit the hotel staff seems off and facilities tired. Rooms are too dimly lit for my liking with b+ rated amenities the usual hilton brand offers. Exec lounge is nice but not comfortable and the food is about a 3 star if I compare with other hilton... More 

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London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

the Hotel is located close to some business centers (although traffic makes it seem very far away). For the folks that like public transport, the tube station is only a short walk from the hotel . The hotel was very presentable with a good buffet breakfast. Rooms were tidy and well kept, but for some reason the room temperature was... More 

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Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel had some very great things and some very poor things. Let's start with the good. Richard checked me in and was extremely courteous, helpful and made me feel very welcome. He also worked in the executive lounge and provided great service. He constantly went above and beyond. The executive lounge is great here. Good food, good drinks and... More 

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Rapid City, South Dakota, USA
Level Contributor
71 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a good solid business hotel in Beijing. It is a 2 minute walk from the subway in the embassy part of town. Rooms are clean and comfortable but a bit dated. The restaurants and bars are good if not exciting. Staff was friendly and helpful with a good command of English. This hotel is not particularly close to... More 

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Sollentuna, Sweden
Level Contributor
178 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is my first time at the Beihing Hilton and I can't say that I'm a happy customer. The hotel is pretty old and not in it's best condition, I expect more of a Hilton. A few examples - My shower cabin is leaking so the floor get's wet outside, limited cold(!) water in the shower so it is always... More 

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Beijing Region, China
5 of 5 stars Reviewed 1 week ago NEW

I experienced superior service atbtyhis hotel. A series of 3 visits to this hotel of 1, 3 and 6 days over a 3 week period. The staff at the front desk (especially Manager Jenny Ma, and a brand new helpful trainee Wendy) went out of their way to assist me, finding my Hilton Honors account, rebooking my stay to Executive... More 

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Warsaw, Poland
Level Contributor
72 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 1 week ago

It has been about 8 years since I started using Hilton Beijing. Until now the service and quality of the hotel was OK. Until today. The check-in at Executive Laounge was extremely formal. No smiles, no chearful staff. As warm as a dead fish. I got an upgrade as Dimond member. Thanks staff - appreciated!. Dinned at the buffet restaurant... More 

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Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear aszanti, Thank you for taking your time and providing a very detailed feedback about your recent stay at our Hotel. I do sincere apologize that we did not meet your expectations during your stay. As we are not able to gather your personal details on trip advisor we appreciate if you could send us more information to my email... More 

Greensboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is modern and well maintained. Two restaurants and a bar plus the executive lounge making eating in relaxation pleasing. The front desk is well staffed and the concierge desk was responsive to assist.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Steve G, Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule and share your recent experience of your stay in our hotel on TripAdvisor. We are so pleased to hear your praise upon our services that provided by our staffs. Staff training has been always our focus. We thank you again for your feedback and... More 

Houston, United States
1 review
5 of 5 stars Reviewed 1 week ago

You need to look far and wide to get more friendly and helpful staff. The rooms are spacious and clean. Breakfast is great in the main hotel with a lot of choices. The executive tower has even better breakfast. Enjoy the little coffee shop in the reception area. Location wise, it is great for me, but it depends on where... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear Roelof V, Greetings from Hilton Beijing! We appreciate you taking time during your busy schedule and share your recent experience of your stay in our hotel on TripAdvisor. It is so delighted to know that you enjoyed the hospitality of the hotel staffs and that you loved the breakfast on offer. We thank you again for your valuable insights.... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I recently stayed here in an executive room for a business trip from the UK. I had a really comfortable and enjoyable stay which was greatly appreciated given my busy work schedule and distance from home, the room was so comfortable and having several bottles of water delivered to my room was very welcomed! All amenties in the room were... More 

Was this review helpful? Yes
Stefan_Schmid, General Manager at Hilton Beijing, responded to this review

Dear bev s, Greetings from Hilton Beijing. Thank you for taking your time and providing a very detailed feedback about your recent stay at our Hotel. We are pleased to know that you enjoyed your stay at our executive floor and that you were satisfied with the in-room amenities. I have shared your comment with our team, especially the executive... More 

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