Because it was my first trip to Beijing, I elected to have the hotel organize a car to collect me from the airport. This was a really good move - they met me at the plane, escorted me through passport control & customs and then used a VIP channel out to a special car-park where the limousine was waiting. Would... more

Great central location, incredible hotel. Pool, spa, fitness center, food -- all were perfect. Very elegant and worth the stay. We stayed on executive level where breakfast, drinks, appetizers (enough for dinner!) and internet are comped. Well worth it. more

This hotel has a great location within walking distance of Tian'an Men Square and the Forbidden City. It is even closer to Wangfujing an the night market. The staff were mostly helpful and friendly albeit language in China is frequently a problem. Our room was a decent size (family suite) although the decor was getting a little dated. The restaurants... more

I stayed at the Grand Hyatt for 4 nights last month. It is a great hotel. Location is great (only a mile from the Forbidden City), has plenty of shopping around, silk market is about 10 mins away by cab, restaurants are solid - i read some people saying that ehy arent cheap...but it is a 5 star hotel so... more

The hotel has two types of suites - worlds apart! The renovated suites are on the Club floors (17 and 18th) - these are modern, well appointed, comfortable, and pleasant to stay in. Thoroughly enjoyed my time there. The other suites on the other floors (16th floor and below) date to the original opening of the hotel circa 2001 -... more

Great location . Surrounded with designer shops which do not interest me but if you like that kind of shops , it is an excellent location. Too far to walk to the Forebidden City yet too close to hire texi . Hotel staff speak some English and are eager to help but beware of the texi driver. Make sure they... more

One of the best located hotels in Beijing. Tiananmen Square very close. Service is excellent. Great for conferences. Food at restaurants and for catering both great. more

We booked the Grand Hyatt because we could get two rooms and the pool looked amazing. We were not disappointed! Our children are ages 6 and 3 and had a blast staying at this hotel. We were able to check out children's movies every night for them to watch and of course the pool was amazing. There is a portion... more

From the majority of reviews I thought this hotel was going to be close to perfect. It really wasn't. Having business in Beijing we stayed here for five nights. First thing to realize is that this is a large hotel and very busy. At times the lobby is like Grand Central Station, crowded and noisy. The hotel does have good... more