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All 4,968 Beijing hotels

Grand Hyatt Beijing

5.0 of 5 Hotel   |   1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China (Xidan)
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Ranked #39 of 4,968 hotels in Beijing
Certificate of Excellence 2013
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1,855 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fairfax
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has excellent service and if you want to pay more money, do so for the breakfast & cocktails. I didn't feel like I was in China though, but of course I was in a Hyatt. Towels were fantastic, bed a little hard!

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Hong Kong, China
Top Contributor
53 reviews 53 reviews
50 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

In short, this is not a well-run facility. Try somewhere else unless you are on a family holiday and are strictly price-driven. (There do seem to be family groups at the hotel who clearly are not in Beijing on business.) Let's start with the large toothpick I found in the shower stall. It was still there after 24 hours. Perhaps... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The quality and service of this hotel exceeded expectations. We held an event here, and the staff could not have been more accommodating. Food was great and the hotel bar was really lovely. Highly recommend.

Was this review helpful? Yes 1
Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights at the end of March. We had a two bedroom suite on their Club Level. It was completely worth it. We have a family of 5. Kids are 14.13 and 9. The two bedrooms were great. We pushed the two beds together in the kids room and they were just fine. The living room... More

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Wow, thanks dear reviewer for taking the time to review Grand Hyatt Beijing further to your recent stay with us, and for the complimentary recommendation of our newly remodelled Grand Deluxe Two-Bedroom suite and the recently renovated Grand Club Lounge. We have received very positive feedback among our guests on the design, spacious and open atmosphere at the new Lounge... More

Kuala Lumpur, Malaysia
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here twice already. The service is always good, breakfast is not bad. Location is quite central and the shopping below ground is convenient. They upgraded me in this last stay which was nice: the "room" was essentially an apartment! Would definitely go back again if just for the friendly service. A bit expensive though.

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Dear Reviewer, Thank you for taking the time to review us on Tripadvisor and for recommending Grand Hyatt Beijing for its location being within walking distance from the formidable Forbidden City and being located adjacent to the famous Wangfujing food and shopping mecca. Thank you also for helping us promote Hyatt's Gold Passport loyalty programme. Best regards and look forward... More

Singapore, Singapore
Top Contributor
115 reviews 115 reviews
37 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very comfortable and modern hotel in the heart of Beijing. Located just next to Wang Fu Jing, a shopping street. Very convenient. But I had 2 taxi drivers who had problem locating it. Room: comfortable and clean cut modern deco. My only gripe is that there is no place to put my luggage except in the wardrobe standing up.... More

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Dear Reviewer, Thank you for your review on Grand Hyatt Beijing's guestroom and restaurant. With regards to your feedback on the luggage space in the guestroom, would you mind sharing which room type you had stayed in? Feel free to email us at beijing.grand@hyatt.com. We always look forward to constructive input shared by our guests, which will assist in our... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is perfect, right in the heart of Oriental Plaza with plenty of high end shops, walking distance to Wangfujing street and night food market. The Club rooms are very confortable with all you might need, especially for business travellers, with a large desk, plenty of AC sockets to charge all yr stuffs. Bathroom just too small, especially shower if... More

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Thank you dear reviewer for your kind feedback on Tripadvisor. We are delighted to hear that you had enjoyed Grand Hyatt Beijing's "perfect" location, which is in the heart of Oriental Plaza and within waking distance to Wangfujing shopping and food mecca. The functionality point of our Club rooms, equipped with the latest technology-savvy conveniences such as an iPod docking... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was perfect for our 5-day trip to Beijing: great location, good breakfast with Asian and Western choices, and fantastic pool. We were able to upgrade to a 2 room suite for $50 extra a night and it was so worth it! The pool area (Club Oasis) was literally an oasis...good for kids and mom and dad. Highly recommend.

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Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Thank you reviewer for selecting Grand Hyatt Beijing for your recent five-day travel in Beijing with your family. We are thrilled to hear that you had enjoyed the hotel's location, the Grand Deluxe Two-Bedroom Suite, the hotel's restaurant experiences and Club Oasis' resort-style swimming pool- all points which are indeed the highlights among many of our guests. Look forward to... More

Alexandria, Virginia
Reviewer
4 reviews 4 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has everything for a family. After sightseeing everyday, my kids would spend hours in the pool. It is as good as any Disney resort pool and it's indoors. It has all different depths and many hidden caves and tunnels. A large area of the pool is six inches deep which was great for my one-year-old. Another large part... More

Was this review helpful? Yes 1
Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Wow, thank you dear reviewer for this wonderful description of Club Oasis' resort-style swimming pool, which is indeed a highlight for many of our guests here, at Grand Hyatt Beijing. On behalf of the team, we are thrilled to hear that you and your family had a great vacation spending time at Club Oasis and touring the major sites such... More

Perth, Australia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this hotel was fantastic for the word go. We would highly recommend the club rooms and could not see how you would ever regret the extra touches that are provided. We met some really interesting people who remain in touch with today. We only regret that our son consumed the multi colored lamingtons every nite, too good to say no.... More

Was this review helpful? Yes
Michelle L, Manager at Grand Hyatt Beijing, responded to this review

Dear Reviewer, Thank you so much for your complimentary review of Grand Hyatt Beijing on Tripadvisor. We are thrilled to hear that you and your family had thoroughly enjoyed your stay with us and had also met some interesting and memorable people in the Chinese capital. On behalf of the team, we look forward to be of service during your... More

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Hotel Summarization (Beta)

What travelers say

  • Forbidden City(79)
  • Swimming pool(38)
  • Tiananmen Square(20)
  • Very good(18)
  • Great location(13)
  • Shopping mall(13)
  • Living room(11)
  • Club lounge(8)
  • Oriental Plaza(5)
  • Food court(4)

Additional Information about Grand Hyatt Beijing

Address: 1 East Chang'an Avenue, Dongcheng District, Beijing 100738, China
Phone Number:
Location: China > Beijing > Xidan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Beijing
#26 Business Hotel in Beijing
#31 Luxury Hotel in Beijing
#373 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hyatt Beijing 5*
Official Description (provided by the hotel):
Grand Hyatt Beijing is one of the finest hotels in Beijing and indeed China. In the prestigious Oriental Plaza in the centre of Beijing, the hotel is just minutes' walk from Tian An Men Square, the Forbidden City, the city centre and the Wang Fu Jing shopping street. ... more   less 
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Also Known As:
Grand Hyatt Beijing Hotel Beijing
Grand Hyatt Beijing Hotel
Beijing Grand Hyatt
Hyatt Beijing
Beijing Hyatt

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