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Crowne Plaza Beijing Wangfujing

4.5 of 5
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No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
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1 room 1 guest
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Crowne Plaza Beijing Wangfujing
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1,249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Landing here on a public holiday & having the second day shut in the hotel was not pleasant as pool gym & other facilities were shut. Booked trip through flight Centre & wondering why were not informed if the 2 day public holiday Hotel has extremely friendly & helpful staff but in need of major refurbishment to match the 5... More 

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Tehran, Iran
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Very dirty from the room until the pool. The staff's specially the housekeeping are rude. Breakfast is ok but non of the staff care about you until their manager order them. Your room view often will be the inside of hotel,too disappointing.

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Ahmedabad, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good rooms, excellent break fast, you have alteast one person who can communicate in English, over all a good hotel, Beijing metro is at a walkable distance, close to major attractions and good for enjoying evenings in surroundings.

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is just about the best hotel I have stayed in in a long while ! The location is very near The Forbidden City/T'ian Men Square and is on the main shopping street, Wangfujing. The metro is 7 mins walk and buses/trolley buses outside. The hotel is 5 star + to my rating, with superb rooms with everything you could... More 

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Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We spent 4 nights at the Crown Plaza. + wonderfull breakfast + close to shops (incl 7-11s), banks and restaurants + reasonably close to Forbidden city + metro is a few blocks away + there's a medium size swimming pool with friendly staff (be carefull, it's "slippery when wet" at the dekchairs - the rooms are rundown. How much? Think... More 

Was this review helpful? Yes 1
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience. We appreciate your positive comments with regards to our hotel good location, wonderful breakfast and friendly staff. Regarding your comments to room facilities, front desk staff English communication and concierge staff service, we have taken up the matter with... More 

Vellinge, Sweden
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Tired hotel with the right location. I have stayed in Beijing many times over the last 10 years and always in the same area - close to Wanfujing. This was the first time at this hotel and I must say it doesn´t reach the level of a Crowne Plaza. Friendly staff in the lounge and front office but doesn´t help.... More 

Was this review helpful? Yes 1
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for staying at the Crowne Plaza Beijing Wangfujing and for taking the time to share your experience. We appreciate your positive comments with regards to our hotel good location. We would very much appreciate if you could e-mail us some detailed comments on our service and send to info@crowneplazabj.com to contact with Marketing & Communications Department,... More 

Kuala Lumpur, Malaysia
Level Contributor
105 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is next to Wang Fu Jing walking street where there are a lot of shops and food. The hotel looked rather old. The hall way was flooded from a room with water overflow. My overall impression was average at best.

Was this review helpful? Yes 1
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest. Thank you for choosing Crowne Plaza Beijing Wangfujing for your recent stay and sharing your experience. We appreciate your positive comments with regards to our hotel location. Regarding your comment to our facilities, we have taken up the matter with the hotel management team. Thank you for bringing this matter to our attention, after all it is only... More 

Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a lovely stay in this hotel. The hotel is easy to find and to get to. The location was good, near shopping areas, restaurants and a big, western style mall. The staff is very professional and helpful, especially the staff at the front desk and most of them speak English very well. When it comes to the facilities,... More 

Was this review helpful? Yes 2
new hampshire
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a perfect location, but bring a card with the characters in the taxi since many of them didn't know the hotel or couldn't understand our southern China accent. The staff was very courteous, however the toiletries were never fully restocked each day and we had to request shampoo and body wash. But the towels always were and... More 

Was this review helpful? Yes 1
Dublin, Ireland
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a fantastic hotel but very Westernised. If you are looking for anything even remotely traditional you will not find it here. Apart from that it was excellent. Great staff, rooms were spacious and amenities were top notch.

Was this review helpful? Yes 2
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