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Crowne Plaza Beijing Wangfujing

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No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
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Crowne Plaza Beijing Wangfujing
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Crowne Plaza Beijing Wangfujing
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1,233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ho Chi Minh City, Vietnam
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The hotel is nice, well located, staff is good, but the rooms need a big cleaning and big refurbishment. Cracks everywhere and very dirty. Was there last week in a Suite... 2200 rmb for one night, far too expensive for the quality of the room, after complaining, no possibility to change the suite... Breakfast was ok. Staff is very polite.

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UK
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was fine, food OK. The public areas modern and inviting but the room was tired - needs decorating and the bathroom needs updating. However the location is excellent, walking distance to tiananmen square & forbidden city. Our stay was spoiled by a deliberate misunderstanding. When we checked in we discussed that we would be staying two nights, and we... More 

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CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. We appreciate your positive comments with regards to our hotel location. At the same time, we regret to learn that you had a less than a satisfactory experience in our hotel. We have taken up the matter with the hotel... More 

Adelaide, Australia
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 1 week ago

Beijing is the capital city of People Republic of China. This lovely hotel has many charming aspect makes our stay memorable. Staff are charming with their specific Beijing accent and extremely friendly and effective. Breakfast was an experience to write home about. Food was fresh and delicious. There were two beautiful pianos in the hotel. A Grotian Concert Grand piano... More 

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London, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a good location in the Wanfujing area, very near to lots of shopping, and great sights, Forbidden City etc. The hotel itself is getting run down, the rooms are very tired looking, there is an executive lounge with a pretty poor selection compared to so many other hotels in Beijing. The staff tries but often their command... More 

Was this review helpful? Yes 1
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. We appreciate your positive comments with regards to our hotel location. Regarding your comments to our facility and Club Lounge food selection, we have taken up the matter with our hotel management team. Thank you for bringing this matter to... More 

Ann Arbor, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel four years ago and it was a good experience. Unfortunately, it has aged very poorly over the past four years - outdated bathrooms and rooms, smelly (moldy) carpets, and poor service. We were upgraded (for free) to a business room after I complained about the first room, but unfortunately the upgraded room was no better... More 

Was this review helpful? Yes 1
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest. Thank you for choosing Crowne Plaza Beijing Wangfujing for your recent stay and sharing your experience. Regarding your comment to our facilities, we have taken up the matter with the hotel management team. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago

Location is about all this has going for it. It is virtually unworkable for business as the Internet is appalling. On/off, on/off, incredibly slow - this in one of their "deluxe" 9th floor rooms. One of the worst Ive seen in major chain hotels worldwide - won't be back.

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CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Thank you for using Tripadvisor and for sharing your feedback regarding your recent staying with us. At the same time, we are really sorry to hear about your unhappy experience with our internet service, and here we want to extend our sincere apologies. We have taken up the matter with the hotel operation team. Please rest assured that... More 

Vienna, Austria
Level Contributor
76 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

i am regular guest ,but the last visit this month show me that i am not welcome there anymore normaly i book always clubrooms but this time as a test i booked the cheapest room to see what will happen and the worst hapoend bad and noisy room ,faceing the north side where i had been informed during my stays... More 

Was this review helpful? Yes 1
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest. Thank you for choosing Crowne Plaza Beijing Wangfujing for your recent stay and sharing your experience. At the same time, we are really sorry to hear about your unhappy experience. And here we want to extend our sincere apologies. We will communicate with the management of outside construction site for noise problem. And since recently our hotel occupancy... More 

Singapore, Singapore
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the reservation process to the farewell time, everyone in this hotel is just trying their best to please you. To start the location is one of the best in Beijing, specially if you are on a leisure trip. Shopping and restaurant are all around walking distance.They have an incredible good Beijing duck restaurant tin house too. Jack and Mike... More 

Was this review helpful? Yes 2
Singapore
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is the weakest Crowne Plaza offering I've seen. But for the Crowne Plaza franchise, it could have been mistaken for any number of mediocre, ageing Beijing hotels (it probably was exactly that before Crowne Plaza took over). Everything was old and falling apart. I had a club room, and the taps were loose, the ceiling was cracking and,... More 

Was this review helpful? Yes 2
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review

Dear guest, Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our hotel as your home away from home. We appreciate your positive comments with regards to our hotel reasonable room rate. Regarding your comments to hotel facility and Club Lounge food options, we have taken up the matter with our hotel operation team. Thank you for bringing this... More 

Nashville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel, warm atmosphere, attractive lobby area, comfortable and spacious rooms. This hotel earns its five stars! A real plus was the very complete complimentary breakfast each morning of our stay--delicious choices, Eastern and Western. The only regret we had was the lack of coldness of the room refrigerator: it did not keep our food cold enough, so we were... More 

Was this review helpful? Yes 1
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