I have stayed many times at the Kerry hotel in Beijing although this is my first review. It is currently undergoing refurbishment with a new lobby although the rooms look untouched. Room-wise this would meet the expectations of any road warrior working for a MNC. The rooms are spacious and have a comfortable temperature, even during the bitter winter (always... More

I was very comfortable in my numerous stays in the Kerry. Though this property is a bit on the pricey side, it is 5 star service, 5 star accommodations and large/spacious rooms. The beds and bedding/pillows are extremely comfortable and clean. The bathrooms are huge with separate shower and soaking tub. The "Kerry Sports" fitness center is huge and has... More

I had a four night stay at the Shangri-La Kerry Centre Hotel in late August 2011 while attending a course nearby. Right from my arrival straight through to the end of my visit, the staff were all incredible. Nothing was a problem, and every request I had was met graciously and promptly. I looked forward to walking back into the... More

Kerry Hotel Beijing can boast with absolutely fantastic service! The hotel is beautiful and conveniently located, but the real difference is in the brilliant service! Look forward to friendly and helpful staff that are fluent in English. We also made use of their conference facilities which was of a very high standard. Highly recommended. More

Being a reasonably frequent traveller to North America and within Australia, hotel experiences are both regular and important. My first trip to Beijing has left me extremely impressed, and the Kerry Hotel is defintely equal to the best I have ever stayed in. Beautiful decor, excellent facilites, and without doubt the best customer service to be had anywhere. Very highly... More

The staff in this hotel (as well as all Shangri-La properties) wait on you hand and foot. It really makes you feel like you are at home and valued as a guest. This is my third Shangri-La property I have stayed at and even though I stayed while the lobby was under-renovation, I didn't even notice. The signage to navigate... More

Wonderfully run hotel. Recent renovation, don't miss the glass artwork in the lobby, check out the fabulous, subtle masterpiece on the wall across from reception. Great service in the restaurants too. More

This used to be one of my favorite hotels anywhere - and I stayed here fairly often until I moved to the St. Regis in Beijign (another great hotel). I recently returned here and must say that the renovated rooms are fantastic and the service is still amazing. The problem is that the renovation is still ongoing. If you plan... More

Recently renovated, it has a very nice entrance floor with caffe, dining and bar. Had the most pleasant hotel reception experience ever in China. Often times, hotels in China go for more with looks than hospitality. But this hotel seems to invest more on its staff, and I highly value this point. Breakfast offers dozens of choice from Western, Chinese... More