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Shangri-La Hotel Beijing

#42 of 5,488 Hotels in Beijing
Certificate of Excellence
No.29 Zizhuyuan Road, Haidian District, Beijing 100089, China
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Shangri-La Hotel Beijing
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Shangri-La Hotel Beijing
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1,434 Reviews from our TripAdvisor Community

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Traveler rating
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    606
    107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (1434)
  • Mar-May only
    (411)
  • Jun-Aug only
    (372)
  • Sep-Nov only
    (381)
  • Dec-Feb only
    (270)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel, has excellent facilities to work in Beiginjg maximising your time efficiency. Specially if you booked in the Valley Wing, you have special breakfast and drinks area, private meeting rooms included in the room and also good fitness and restaurants within the hotel.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
ShangriLaBeijingMgmt, Vice President / General Manager at Shangri-La Hotel Beijing, responded to this review

Dear Ignacio M Thank you for staying with us again and for taking the time to share your comments about your recent stay. It is great to learn that you had an enjoyable stay with us and we appreciate your compliments about our service and facilities. Our Premier rooms along with our Valley Wing complimentary services are indeed a favorite... More 

China
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is showing its age especially in the old building. Room is well maintained but on the small side to Beijing standard. No seperate shower but only a bath tube. Choice of breakfast buffet is on par. However the seating is way to crowded. You will hit the person behind you when you stand up for food. Need to... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Vice President / General Manager at Shangri-La Hotel Beijing, responded to this review

Dear Eternalblue Thank you for choosing to stay at Shangri-La Hotel, Beijing and for sharing about your recent stay with us. While we appreciate your comments about our overall good service is good, we especially thank you for highlighting the small areas that we can improve. When you have chance to visit to Beijing next time, I would recommend that... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thr staffs are very caring and friendly. At one time, my suite case wouldn't open since the number combination of the locker was messed up. The staff at the concierge kept trying the 3-digits combination (up to 1000 choices ) till the right one was found. They went the extra mile to solve my problem. The other thing worth to... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear WayneXiao Thank you for choosing Shangri-La Hotel, Beijing for your business trip and for taking the time to share your feedback with us. We appreciate your positive comments about our Concierge service you have recently experienced during your stay。 Please rest assured such heartfelt recognition has been shared with the team. It certainly makes us very proud of our... More 

Cambridge, Canada
Level Contributor
57 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Shangri-la while in Beijing on business this week and it's no doubt a pretty good hotel and would stay here again. What I liked: large, well designed rooms, fantastic restaurant (Shang Palace), superb fitness centre, good breakfast selection (both Chinese and Western) and nice gardens What I didn't like: Bathroom shower (beside bath tub and the... More 

Was this review helpful? Yes 1
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear GorillaMan1959 Thank you for sharing your good comments during your recent visit. We are delighted to read that you have enjoyed your overall stay with us, particularly our breakfast selection at Cafe Cha, Health Club and beautiful hotel garden. Similarly, I appreciate your feedback about room shower facility and bar ambiance, may I invite you to contact me on... More 

Level Contributor
10 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Visited China in June and stayed at Shangri-La Beijing. Each n everyone at hotel have given excellent service and are A rated in hospitality As my partner turned 60 and I wanted to plan a special evening. Chef Mr Jolly prepared special vegetarian meal and set up dinner at special location - by water feature with candles flowers n all... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear Kish2London Thank you for sharing your good memories from your recent visit. We are delighted that you enjoyed your stay with us and to know that our team looked after you, especially your recognition to our Chef Jolly who will be pleased to know he was able to make your stay so memorable. Your kind comments encourages us to... More 

San Jose, Costa Rica
Level Contributor
57 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Shangri La is a beautiful hotel and has very good restaurants. Location is poor unless you have business to attend nearby. Try the Valley Wing rooms as they are newer and with more ammenities. The old wing needs an update in its rooms.

Was this review helpful? Yes 1
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear lazytravel Thank you for choosing to stay with us and taking the time to share your comments about your recent stay. We appreciate your positive comments about our Valley Wing which offers a great level of personal comfort and comprehensive services, such as complimentary breakfast and snacks including free flow of beverages all day, free pressing of one suit... More 

Athens, Ohio
Level Contributor
142 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of my favorite hotels to stays at. They have a very nice weekend rate, but if you arrive on Saturday you cannot qualify for it for a single day. The service is always excellent at this hotel and I enjoy the sumptuous breakfast with a couple cups of cappuccino. On the downside, the wifi in the room went out... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear Harring 10 I want to thank you for sharing your good comments during your recent visit. We appreciate your positive comments about our good location, attentive staff as well as our breakfast in the Cafe Cha. When you visit to Beijing next time, I would recommend that you book our Valley Wing Premier Room along with Valley Wing complimentary... More 

singapore
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have given this a 4* rating instead of 5* because this particular Shang in Beijing is not one of the newest. Having said so, even tho it isn't the newest, it is still fabulous and grand. Thus I would have guess the two other Shang in Beijing must be far greater than this. My boyfriend and I were staying... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear jasmine6868 Thank you for staying with us during your first visit to Shangri-La Hotel, Beijing. We are sincerely grateful that you have been taking the time to share such detailed feedback about our property and our team. It is great to learn that you have enjoyed the services and comfort of our hotel, particularly our breakfast at Cafe Cha,... More 

Los Angeles
Level Contributor
125 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed June 19, 2015

This is a lovely, large hotel. The rooms are big and clean, sometimes a bit shabby. Most importantly, the air conditioner in my room was wonderful. Ask for a second room key at the front desk so you can keep the air conditioner on at all times (you need to put a key in a slot by the front door... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear JamesBondLosAngeles Thank you for choosing our Shangri-La hotel, Beijing. We are delighted that you enjoyed your stay with us and to know that our team looked after you, especially your recognition to our Concierge team, it encourages us to continuously deliver high standards of service, products and facilities. In the meanwhile, your feedback is well appreciated and of immense... More 

Kennett Square, Pennsylvania, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2015

This Hotel is truly worth the price to see Beijing from a different prospective. The location is away from the hustle and buss ell of the City yet it gives you access to any of the tourist attractions. The security is exceptional and the food was fantastic. The free morning brunch was awesome with dishes from all over the planet.... More 

Was this review helpful? Yes
ShangriLaBeijingMgmt, Hotel Manager at Shangri-La Hotel Beijing, responded to this review

Dear Danstdz Thank you so much for your review on Shangri-La Hotel, Beijing. We are thrilled that you had such an enjoyable stay experience with us and we sincerely welcome your positive impression about our service and facilities. Our Premier rooms along with our Valley Wing complimentary services are indeed a favorite of our many regular guests. We look forward... More 

Hotel Review Summarization

What travelers say

  • Very good(12)
  • Breakfast buffet(7)
  • Room service(3)
Questions? Get answers from hotel staff and past guests. Ask a question

288 photos of this hotel

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Room/suite (43)
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Bathroom (9)
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Other (118)

Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Room/suite (7)
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Dining (5)
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Pool/beach area (2)
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Other (3)
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