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The St. Regis Beijing

#38 of 5,545 Hotels in Beijing
Certificate of Excellence
No.21Jianguomenwai Street, Chaoyang District, Beijing 100020, China
Hotel amenities
1 room 1 adult
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The St. Regis Beijing
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795 Reviews from our TripAdvisor Community

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Hong Kong
Level Contributor
52 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I use to stay at the Grand Hyatt Beijing and since November I've been staying at the St. Regis on a weekly basis. I've stayed at the hotel 5 times already this calendar year and they have my business locked in. I've also booked colleagues at this hotel and they too have been impressed. Love the butler service. These guys... More 

Helpful?
Thank emandjeff
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear emandjeff, Thank you so much for the nice post you wrote on Tripadvisor following your last stays here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you have chosen to stay with us when you are travelling to Beijing and that you are satisfied with recognition given to you... More 

London, United Kingdom
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The St Regis was historically my " Go Too" hotel in Beijing but a change in our branch office location made it inconvenient given the notorious Beijing traffic. I did however have the opportunity to stay in early January and it was like greeting and old friend. From the outset, I should state that I'm a Platinum Star wood member... More 

Helpful?
Thank Terry R
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear Terry R, Thank you so much for the nice post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you had again a lovely stay at The St. Regis Beijing and that you were satisfied with recognition given to you as... More 

Orange County, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it is one of the nicer hotels in the area and also for the pool (to be honest). We travel with our 3 young boys and always make sure we have a pool for them after a day out visiting the sites. The concierge was extremely helpful with tours, translations and the like. We did... More 

Helpful?
Thank Christina H
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear Christina H, Thank you so much for the nice post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you had a lovely stay at The St. Regis Beijing and that you were very satisfied with our Health Club and the... More 

London
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the more relaxing parts of our trip. Our flight from Bali arrived late at night and the St Regis obliged us by offering a late check out. It was great to get the opportunity to really relax and enjoy the room. The bed was supremely comfortable and we slept very well. In the morning we ordered the room... More 

Helpful?
Thank Sanjontookbee
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear Sanjontookbee, Thank you so much for the nice post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you had a lovely stay at The St. Regis Beijing and that you were satisfied with the comfort and the size of your... More 

New York City, New York
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've been going back and forth on 4 vs. 5 stars. Seemingly, they do a great job here - courteous service, very nice rooms, fantastic breakfast buffet, excellent location, tons of marble in the lobby (if you are in that sort of thing)... Yet, I don't feel cozy in this hotel and my expectations are high for a St. Regis.... More 

Helpful?
Thank Chimata-no-kami
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear Chimata-no-kami Thank you very much for the post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are happy to read that you were satisfied with the location of The St. Regis Beijing, the comfort of you room and with the breakfast buffet in our Garden... More 

Singapore, Singapore
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A few days before arrival, I received an email from the hotel which started with "Allow me to introduce myself. I am Henry, your St. Regis Guest Liaison. It is my pleasure to ensure that your upcoming stay at The St. Regis Beijing is beyond expectation." I replied to this email that I would be celebrating my birthday during this... More 

Helpful?
Thank SgFred
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear SgFred, Thank you so much for the nice post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are delighted to read that you had a lovely stay at The St. Regis Beijing and that you were satisfied with your birthday recognition, the room upgrade and... More 

Pittsburgh, Pennsylvania
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall good experience. Got a free upgrade upon checking in. Room was clean and spacious, with fruits and bottled water provided in-room. TV is a bit out-dated. Bathroom got a in-mirrow TV and advanced toilet seat.

Helpful?
Thank TRIPADVlSER
Shanghai, China
Level Contributor
45 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were foolish to believe that this is a 5* St. Regis property, so we choose St Regis Beijing to celebrate our wedding anniversary. But we should have stayed somewhere else. What was the first disappointment was the condition of the room. It was to small. too tired and dirty. We took contact with front desk and asked for a... More 

Helpful?
1 Thank TBBGermany
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear TBB Germany, Thank you very much for taking the time to post on Tripadvisor your comments following your last stay at the St. Regis Beijing. Please accept my sincerest apologizes for the shortfall in service you have experienced. This is not what The St. Regis Beijing stands for and we are currently investigating internally about the feedback you have... More 

Seoul, South Korea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I stayed for 3 night in Suite and i was very supprised how this hotel became the name of st. regis. The Staffs were not proffessional, the Breakfast was bad... I couldnt feel the St. Regis there.

Helpful?
Thank suess00
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear Suess00, I would like to take the opportunity to thank you for your comment posted on Trip Advsior, following your stay last year at The St. Regis Beijing. Please accept again our sincerest apologizes for the inconvenience caused and for the shortfall in service you have experienced. Your case had been followed up internally after you have spoken with... More 

New York City, New York
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was my first time in Beijing and China and I wanted something familiar and easy. The St' Regis property was exactly what i needed with its thoughtful staff, helpful concierge and always ON butler service. Rooms - Very Spacious rooms with nice decor and homely feeling. A very good minibar and late night menu in the event you are... More 

Helpful?
Thank Jitan C
S_M_Schmid, Manager at The St. Regis Beijing, responded to this review

Dear Jitan C, Thank you so much for the nice post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. Thank you so much for the nice post you wrote on Tripadvisor following your last stay here at the St. Regis Beijing. It is much appreciated. The team and I are... More 

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