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The Great Wall Sheraton Hotel

No.10 Dongsanhuan North Road, Chaoyang District, Beijing 100026, China
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The Great Wall Sheraton Hotel
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The Great Wall Sheraton Hotel
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902 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wellington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

been there 20 years ago, was very excited when was young. after 20 years, the hotel looks very tired and needs some refurbishment in my opinion. however, the beds are very comfortable, shower is strong and fast, room is clean but carpet is old. everything above average. good comfy stay.

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Hong Kong
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago

In the eighties, Great Wall Sheraton Hotel was one of the first three five stars hotels in Beijing. It is distressing to see that the then gem now becomes so dated and torn. Stained carpet, cathayray tube TV, dated furniture and sanitaryware show that this hotel is dated and obsolete. What is more disturbing is the rude faces of staff... More 

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Edwin P, Manager at The Great Wall Sheraton Hotel, responded to this review

Dear VTSM, Thank you for taking the time to write a review regarding your most recent stay with us here at The Great Wall Sheraton Hotel. I note that overall you rated your stay with us as being disappointing in different aspects. Please accept my apology for the shortcomings which you encountered during your stay. The Great Wall Sheraton was... More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 2 weeks ago

BEWARE! This is nowhere near the Great Wall. Didn't matter to me as I was here on business, but don't let the hotel name confuse you. This is one of the generation of older Sheraton hotels that is becoming unacceptably run-down. I was ill throughout my stay there, which turned out to be caused by a patch of mouldy damp... More 

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Oslo, Norway
Top Contributor
66 reviews 66 reviews
65 hotel reviews
232 helpful votes 232 helpful votes
2 of 5 stars Reviewed 3 weeks ago

It's the third time I am staying here, and it's the last! As a SPG platinum member I had to push hard for an upgrade....the whole hotel, from the lobby, to the rooms, to the pool is rundown and tired. It is in desperate need for a major overhsul. The main reason for staying here was the low redemption rates.... More 

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Edwin P, Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Mr. skrosvik Thank you for taking the time to leave your comment regarding your most recent stay with us here at The Great Wall Sheraton Hotel. The Great Wall Sheraton was the first International hotel in China and is now in its 30th year of operation. We acknowledge that the time has come for the property to undergo an... More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading so many negative reviews, I was definitely a little leery about staying at this hotel. I was very pleasantly surprised with every aspect of this stay. The check in was smooth and easy. The room was spacious and clean and comfortable. The wifi was very good. The room service was quick and conscientious. The restaurant was clean and... More 

Was this review helpful? Yes 3
Edwin P, Manager at The Great Wall Sheraton Hotel, responded to this review

Dear Thank you for taking the time to leave your comments regarding your most recent stay with us here at The Great Wall Sheraton Hotel. It is always nice when a guest takes the time to convey to us that they enjoyed their stay as this tends to confirm and validate the time, effort and training that we provide our... More 

Palo Alto CA
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 14, 2015

No complaints about the quality and comfort of my suite-style room on the 18th floor. Very nice. But the reception lobby is not very impressive. In fact the receptionist did not bother to greet me at check-in; she just demanded my passport. okaayy, kind of rude I guess. Breakfast service is disappointing: a major portion of the fruit selection comes... More 

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Worcester,UK
Top Contributor
61 reviews 61 reviews
31 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 11, 2015

This is a very well located hotel, near the Embassy district. Lots of excellent restaurants nearby especially in the Sanlitun Village Hotel is looking more dated each time I go It gets cheaper and more pointed towards Chinese guests The band of >15 years just left " by mutual consent" But ...... a great breakfast

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San Francisco, California
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 23, 2015

While this hotel is definitively showing it's age, the price appropriately reflects it. Rooms are well appointed and wifi is fast. The travel agency booked me a great tour at Mutianyu that was no price premium to the tours TripAdvisor recommended. The staff is friendly and the subway is close for touristy travel. The only drawback is that the hotel... More 

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Zurich, Switzerland
Top Contributor
73 reviews 73 reviews
46 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 6, 2015

As many of the reviewers mentioned before, the Great Wall Sheraton is one of the older Western hotels in Beijing. Nevertheless, it’s still a good option when you adjust your expectations. The hotel is ideally located on the 3rd ring road in the Eastern part of the city. During off peak hours, it takes less than 30 minutes to get... More 

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Copenhagen, Denmark
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 4, 2015

Great Wall Sheraton is one of the older hotels in Beijing. It is clearly ready for a major renovation or even a demolition in the next couple of years. Not that it is a bad hotel as such, but it just looks old fashioned compared to the other options you have in Beijing. I have stayed there several times and... More 

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