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Swissotel Beijing Hong Kong Macau Center

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No.2 Chaoyangmen Beidajie, Beijing 100027, China
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Swissotel Beijing Hong Kong Macau Center
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1,025 Reviews from our TripAdvisor Community

Traveler rating
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    476
    181
    55
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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London, United Kingdom
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Room and staff excellent as was the appointments in the room. Centrally located with easy access to the Metro. The bar was comfortable and the staff attentive without being obtrusive. The major disappointment was the food in the Chinese Restaurant which, although we had the Standard Menu and not the a la carte was unappetising and flavourless.

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Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear 300Marsh, Thank you for your recent stay at Swissotel Beijing. It was a pleasure reading your review which confimed our reputation among majority of business and leisure travelers. Our location and Executive rooms have received many commendations over the years even as newer hotels fill in the Beijing markets. I am sorry for the experience you had at our... More 

Singapore, Singapore
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Excellent location, 1 min walk to subway and within 30 minutes to the Airport. The hotel is not so bad at first sight, the room are big, clean and well equipped. But the most shocking is the security. At night, somebody suddenly slipped a little card under our room door at night, for girls calls. I have lived in many... More 

Was this review helpful? Yes 1
Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Libi16, Thank you for staying with us at Swissotel Beijing. I am happy you enjoyed your stay at our hotel until the point of your security issues. Our location and Swiss Advantage rooms have recieved many compliments during the years. Unfortunately as stringent as our security procedure are, trespassers always find a way. We have sent numerous trespassers to... More 

Hamburg, Germany
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Located Close to Sanlitun and the bars-and-restaurants-area this large hotel is a travellers favourite. The rooms feature all amenities and are quite comfortable. There is a large breakfast section with a Chinese cook. There is also a ridiculous European-cheese-section (about 20 by 20 cm) but then: who needs these when you can get Chinese dishes :-) If you're out a... More 

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chester
Level Contributor
149 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago

A reasonable hotel that is not maintaining the 5 star rating (see photos) as starting to look dated/tired although the aspects can be easily fixed with some very basic maintenance. Staff are helpful and the breakfast choice is adequate for European travellers. Wi-Fi is free although very slow. Central easy accessible location but being just off one of the main... More 

Was this review helpful? Yes 1
Moscow
1 review
4 of 5 stars Reviewed 1 week ago

Good service, nice personnel! Hotel has a great location within the city and just off the metro station!!! Breakfast is perfect With great variety of choice!!! strongly reccoment to stay for sightseen and business purposes!!!

Review collected in partnership with Swissotel Hotels & Resorts

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Turin, Italy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel in the center of Bejing, close to the metro. Clean hotel, good rooms. Good service. Spent one evening at the beer garden, the service was OK, the beer fine. All in all, I recommend it.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 2
Houston, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I called prior to traveling and confirmed that we would be arriving late and that we wanted a queen bed. Upon arrival, at 2030 LCL, there were no available standard queens. The desk agent upgraded us to a suite which was great. The suite was good sized but the carpet was worn in several places and the rooms looked generally... More 

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Southport, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As others have said, this hotel is due for an update. The room and bathroom were clean but looked a little worn. It is about 20 steps to the subway which is great. I couldn't find much to do in the direct vicinity of the hotel but having the subway so close meant it didn't matter.

Was this review helpful? Yes 1
Zürich
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: - Central location; - Friendly staff - Good location (close to major attractions and the metro station) - Clean rooms Cons: - Value for money (for an outdated hotel too expensive); - Rooms (especially bathroom) are a bit old

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Sydney, New South Wales, Australia
1 review
1 of 5 stars Reviewed 3 weeks ago

The hotel room ambience was unacceptable. Carpet was old, Bathroom was from the 1990's. Cupboards were old, could not use. Ethernet connection did not work, (WiFi worked). I would not rate the hotel more than 2-star. Overall, I was completely disappointed and was expecting a much more modern hotel (specially the room) and found it to the the reverse. I... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Allan, Thank you for staying with us at Swissotel Beijing. I am sorry you were disappointed with our Classic room . These rooms are set for rennovation however we do generally sell them at below market rate. Our Swiss Advantage and Executive Rooms have been rennovated and recieve high acclaims. Unfortunately you are absoluetly correct about our internet, yet... More 

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