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Swissotel Beijing Hong Kong Macau Center

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No.2 Chaoyangmen Beidajie, Beijing 100027, China
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Swissotel Beijing Hong Kong Macau Center
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75%
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KEY AMENITIES
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
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Swissotel Beijing Hong Kong Macau Center
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    1,044 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (106)
    Date | Rating
    • Chinese (Traditional) first
    • Chinese (Simplified) first
    • Dutch first
    • English first
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    • German first
    • Indonesian first
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    Grass Valley, California
    1 review
    4 of 5 stars Reviewed 4 days ago NEW

    Great room on floor 13, executive floor. Breakfast and happy hour were great bonuses on floor 16. A/C never got the room temp down to my comfort level, but it was late July (VERY hot and humid in China then).

    Review collected in partnership with Swissotel Hotels & Resorts

    Was this review helpful? Yes 1
    Portland, Oregon
    2 reviews
    4 of 5 stars Reviewed 1 week ago

    If you are familiar with Beijing and like to use the subway for transportation this is an ideal location. The hotel is just steps away from Exit C of the Dongsi Shitiao subway station. The rooms are clean and comfortable but the beds are very hard so it can be a little uncomfortable for us westerners that are generally prefer... More 

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    Milan, Italy
    Level Contributor
    19 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 15 helpful votes
    5 of 5 stars Reviewed 2 weeks ago

    Great option when in Beijing.. we stayed here for 3 nights and it was superb, the location is perfect, the sleep is really good and the service is 5 star worthy.. the only thing I have to say was very disappointing was the room service.. really lousy food.. the rest was great!

    Was this review helpful? Yes 3
    Connecticut
    Level Contributor
    15 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 33 helpful votes
    5 of 5 stars Reviewed 3 weeks ago

    I booked the Swissotel during a brief layover between flights in and out of PEK. The airport express train terminates one stop away, and the Dongsi Shitiao subway station is right outside the hotel entrance. (Take exit C, turn right at the top of the escalator, and right again for a break in the fence.) Couldn't be easier after the... More 

    Was this review helpful? Yes 1
    Sydney, New South Wales, Australia
    Level Contributor
    18 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    Easy Check in process, staff was very friendly and all spoke English well as expected being a 5 star hotel. The rooms were a bit aged and needs a little renovation. The hotel has an ATM available in the same building. From the reception, take a left and walk down the corridor and then take a right and it is... More 

    Was this review helpful? Yes 1
    Toledo, Ohio
    Level Contributor
    34 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 22 helpful votes
    3 of 5 stars Reviewed 3 weeks ago

    From the front, the lobby, the restaurant and the name, I expected more from the Swissotel. I stayed here because it is right next to the soccer stadium and subway line and is an easy ride in from the airport. Unfortunately the makeover on the front of the hotel has not transitioned to the rooms. I think this hotel was... More 

    Was this review helpful? Yes 1
    Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

    Dear AbuKyle, Thank you for staying at Swissotel Beijing. We appreciate your loyalty and satisfaction with teh Swissotel Brand. As you mentioned our Classic rooms unfortunately are due for an upgrade and we are in the process of approvals for the new Swissotel design. However until the design and planning stages are complete , we have reduced the rates at... More 

    Zurich, Switzerland
    Level Contributor
    24 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Stayed overnight before leaving Beijing. Top class hotel for excellent rate (through internet) good location for shopping and eating. Plenty of massage, reflexology shops in the area for a quick rejuvenation. Very comfortable rooms with everthing needed. Tea/coffee kettle. Staff speak English and are extremely helpful. I would quite happily stay here again.

    Was this review helpful? Yes 1
    Brisbane, Australia
    Level Contributor
    27 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 19 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Excellent centrally located hotel with a metro right out the front for easy access to explore. Check in was very easy and quick. Most staff had good english which was great. Service by staff in all areas was excellent. Our room was large, comfortable and clean on the 21st floor. We had dinner and breakfast in the Swiss Cafe -... More 

    Was this review helpful? Yes
    London, United Kingdom
    Level Contributor
    25 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed June 29, 2015

    Room and staff excellent as was the appointments in the room. Centrally located with easy access to the Metro. The bar was comfortable and the staff attentive without being obtrusive. The major disappointment was the food in the Chinese Restaurant which, although we had the Standard Menu and not the a la carte was unappetising and flavourless.

    Was this review helpful? Yes
    Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

    Dear 300Marsh, Thank you for your recent stay at Swissotel Beijing. It was a pleasure reading your review which confimed our reputation among majority of business and leisure travelers. Our location and Executive rooms have received many commendations over the years even as newer hotels fill in the Beijing markets. I am sorry for the experience you had at our... More 

    Singapore, Singapore
    Level Contributor
    35 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    3 of 5 stars Reviewed June 29, 2015

    Excellent location, 1 min walk to subway and within 30 minutes to the Airport. The hotel is not so bad at first sight, the room are big, clean and well equipped. But the most shocking is the security. At night, somebody suddenly slipped a little card under our room door at night, for girls calls. I have lived in many... More 

    Was this review helpful? Yes 1
    Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

    Dear Libi16, Thank you for staying with us at Swissotel Beijing. I am happy you enjoyed your stay at our hotel until the point of your security issues. Our location and Swiss Advantage rooms have recieved many compliments during the years. Unfortunately as stringent as our security procedure are, trespassers always find a way. We have sent numerous trespassers to... More 

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