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Swissotel Beijing Hong Kong Macau Center

4.0 of 5 No.2 Chaoyangmen Beidajie, Beijing 100027, China
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Swissotel Beijing Hong Kong Macau Center
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Swissotel Beijing Hong Kong Macau Center
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903 reviews from our community

Traveler rating
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    47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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  • All months
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    (227)
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El Reno
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The Swissotel in Beijing is upscale without being overpriced. It is clean, has excellent décor and ambience, the food is good, and the staff is professional and attentive. It has the convenience of being located next to the subway station and it is very easy to get to a from the airport (if your luggage isn't too heavy). Otherwise, the... More

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Melbourne, Victoria, Australia
Top Contributor
150 reviews 150 reviews
24 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I love a hotel with no unexpected charges, particularly for internet. Here, the speed and reliability of the network was excellent. My room was a little worn out, but everything worked. Bed was very firm. Not in a central tourist location, but it is right next to an underground stop, which made it a convenient place to stay, close to... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 6 days ago NEW

we went there as a field trip, and it was terrible. when we went there we felt it was nice but when we entered the room it was suck. they didn't clean the room and we didn't know how to turn on the shower bath so we asked help to ground floor, but they don't know how to speak English,... More

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Henry, Thank you for your recent visit to our hotel. I am sorry you had such a terrible experience with your room and our staff. We pride ourselves in being able to take care of our guest needs and requirements in every situation. Majority of our staff and all of our management team speak English and other European languages.... More

Walton on Thames, SURREY
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Left a review on this hotel 18 months ago but rebooked as the manager replied saying updating work was happening(REALLY?).Booking made months in advance as wanted non smoking and a double bed. When we got to our room I checked the bathroom as that was not to good last time, this was as bad, just amateur paint job on tired... More

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Marlin, Thank you for taking the time to write a survey on TripAdvisor. We appreciate your repeat visit to our hotel and your comments regarding our service, rooms and our great proximity to all the major attractions. I have taken your recent comments and shared them with our management team. Unfortunately the APEC conference effected many of our visitors... More

Beijing
1 review
1 of 5 stars Reviewed 2 weeks ago

Bad experience other there Dirty, bad service, expensive, close to the subway but the hotel area is dead. People of the hotel smiling at your face when explainint your problems. Shower pressure so high!!! Bad experience defenitely. Dont go..

Review collected in partnership with Swissotel Hotels & Resorts

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Robert, Thank you very much for taking the time to participate in this survey. Only with the assistance from guests such as you are we able to improve our high standards of service. I regret that you have found it necessary to register your disappointment with us on this occasion and that your stay with us was not satisfactory.... More

Zurich, Switzerland
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is excellent for exploring the city as it is very close to a subway station and also to restaurants. The room was large enough in size with good views, clean and the amenities were good. I booked a tour to the Great Wall through the hotel as well which all went well. I didn't use the spa but did... More

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Kyunggido
1 review
3 of 5 stars Reviewed 3 weeks ago

I feel good but wish better service. this request makes me uncompoterble Why you make rule more than 200 characters. Anyhow I looking forward to have very resonable price of your hotel. thanks to here my opininion.

Review collected in partnership with Swissotel Hotels & Resorts

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Athens, Greece
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms are ok in size, location is great and breakfast is outstanding ! It's difficult to find another hotel which has such a balanced level of price-quality-location-breakfast. Be careful of the honking noise from the front street..

Was this review helpful? Yes 1
Singapore
Top Contributor
111 reviews 111 reviews
45 hotel reviews
127 helpful votes 127 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is old and shabby and really shows its age. It is run down and the service is none too good either. I checked in to an executive room and I went to my room – alone as nobody bothered to accompany me – I noticed it was hot- unbearably so- the weather outside was unseasonably warm. When my... More

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Fjb774, Thank you for taking the time to review your recent visit at our hotel. We value all guest comments and are sorry to learn of your disappointment and regret that you did not enjoy the level of comfort you have to come expect from a Swissotel. Whilst we recognize that our apologies cannot change your experience, we hope... More

Canada
Top Contributor
53 reviews 53 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Excellent room and amenities. Good location for moving around this humongous city. Caught the metro at the door and navigated Tinanmen, Forbbidden city, Pearl Market, Temple of Heaven with no problems. Several good restaurants within walking distance too .

Was this review helpful? Yes 1
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Additional Information about Swissotel Beijing Hong Kong Macau Center

Address: No.2 Chaoyangmen Beidajie, Beijing 100027, China
Location: China > Beijing Region > Beijing > Beijing Workers' Sports Complex
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Beijing Hong Kong Macau Center 4*
Number of rooms: 430
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Also Known As:
Swissotel Beijing Hotel Beijing
Swissotel Hotel Beijing
Beijing Swissotel Hotel

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