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Swissotel Beijing Hong Kong Macau Center

4.0 of 5 No.2 Chaoyangmen Beidajie, Beijing 100027, China
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Swissotel Beijing Hong Kong Macau Center
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Swissotel Beijing Hong Kong Macau Center
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913 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Contributor
14 reviews 14 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I had stayed in this hotel whenever I am in Beijing for biz trip. It is sited in front of the subway entrance, Dongshisitiao. This is the nearest hotel by the Beijing International Airport that terminates at Dongshimen then transfer to Line 2. It is well located to public subway and a visit to the Tian'anmen square can be reached... More 

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1 review
2 of 5 stars Reviewed 1 week ago

I forgot my keycard in the room and without an ID check the front desk issued me a card. This is a serious lack of security. The breakfast buffet is horrible. The french toast was quite rubbery. The rooms are a bit worn out and need some updating.

Review collected in partnership with Swissotel Hotels & Resorts

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Mr.Yee, Thank you for your recent visit to Swissotel Beijing. I appreciate your comments on TripAdvisor and please be assured we will take appropriate measures to ensure a repeat incident will not happen again. We do take guest security very seriously and do not take lightly any lapse of our security procedures. If you do return to Beijing please... More 

Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is perfectly located between the older and newer areas of Beijing. It is not always easy to get a taxi, but with a subway station right in front of the main entrance, you can make any appointment anywhere in town in time.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Jeddah, Saudi Arabia
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is a good choice and location for frequent visitors of Beijing. It is good for the price too ! One thing the hotel lacks is the frequency of taxis coming into the gated compound of the hotel leading to long waits at times !

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a good hotel although a bit hard to find because of the obscure sign - it doesn't really face the main chaoyangmen road. But if you pack light and take the line 2 metro to dongsishitiao, it's just right outside exit c. Unfortunately for us, it took us 3 hrs to find it because our cab driver dropped... More 

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El Reno
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Swissotel in Beijing is upscale without being overpriced. It is clean, has excellent décor and ambience, the food is good, and the staff is professional and attentive. It has the convenience of being located next to the subway station and it is very easy to get to a from the airport (if your luggage isn't too heavy). Otherwise, the... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Michael, Thank you for staying with us at Swissotel Beijing. We appreciate your kind words about our hotel and staff. As you mentioned our location has been the hallmark of great memories for visitors to Beijing and we will strive to enhance our property and service for our new guests and repeat guests alike. Please let me know when... More 

Melbourne, Victoria, Australia
Top Contributor
152 reviews 152 reviews
24 hotel reviews
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I love a hotel with no unexpected charges, particularly for internet. Here, the speed and reliability of the network was excellent. My room was a little worn out, but everything worked. Bed was very firm. Not in a central tourist location, but it is right next to an underground stop, which made it a convenient place to stay, close to... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 3 weeks ago

we went there as a field trip, and it was terrible. when we went there we felt it was nice but when we entered the room it was suck. they didn't clean the room and we didn't know how to turn on the shower bath so we asked help to ground floor, but they don't know how to speak English,... More 

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Henry, Thank you for your recent visit to our hotel. I am sorry you had such a terrible experience with your room and our staff. We pride ourselves in being able to take care of our guest needs and requirements in every situation. Majority of our staff and all of our management team speak English and other European languages.... More 

Walton on Thames, SURREY
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Left a review on this hotel 18 months ago but rebooked as the manager replied saying updating work was happening(REALLY?).Booking made months in advance as wanted non smoking and a double bed. When we got to our room I checked the bathroom as that was not to good last time, this was as bad, just amateur paint job on tired... More 

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mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Marlin, Thank you for taking the time to write a survey on TripAdvisor. We appreciate your repeat visit to our hotel and your comments regarding our service, rooms and our great proximity to all the major attractions. I have taken your recent comments and shared them with our management team. Unfortunately the APEC conference effected many of our visitors... More 

Beijing
1 review
1 of 5 stars Reviewed November 12, 2014

Bad experience other there Dirty, bad service, expensive, close to the subway but the hotel area is dead. People of the hotel smiling at your face when explainint your problems. Shower pressure so high!!! Bad experience defenitely. Dont go..

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
mmoin, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Robert, Thank you very much for taking the time to participate in this survey. Only with the assistance from guests such as you are we able to improve our high standards of service. I regret that you have found it necessary to register your disappointment with us on this occasion and that your stay with us was not satisfactory.... More 

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Additional Information about Swissotel Beijing Hong Kong Macau Center

Address: No.2 Chaoyangmen Beidajie, Beijing 100027, China
Location: China > Beijing Region > Beijing > Beijing Workers' Sports Complex
Price Range (Based on Average Rates): $
Hotel Class:4 star — Swissotel Beijing Hong Kong Macau Center 4*
Number of rooms: 430
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Also Known As:
Swissotel Beijing Hotel Beijing
Swissotel Hotel Beijing
Beijing Swissotel Hotel
Hotel Style:
#44 Spa Hotel in Beijing
#54 Family Hotel in Beijing
#78 Business Hotel in Beijing
#88 Luxury Hotel in Beijing
#216 Best Value Hotel in Beijing

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