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Swissotel Beijing Hong Kong Macau Center

4.0 of 5
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No.2 Chaoyangmen Beidajie, Beijing 100027, China
Swissotel Beijing Hong Kong Macau Center
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Ranked #122 of 5,464 Hotels in Beijing
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998 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at this hotel as part of a Beijing tour package, so unsure of price to stay. However breakfast was included and starts from 6am which was perfect for us early birds which have to wake up early for the tours. There was a lot of varieties to choose from, both oriental and continental cuisine. The hotel was clean and... More 

Was this review helpful? Yes 2
San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Beautiful place in a great location. Easy access to public transportations. Friendly staffs. We only stayed one night, but it's the best hotel we've stayed in in Beijing! We will definitely stay there again next time!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Copenhagen, Denmark
Top Contributor
147 reviews 147 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The location immediately adjacent to the underground is a big plus. Easy public transport to the airport (2 stops on the underground then airport express). A taxi to/from the airport can take as little as 30-40 minutes outside of the rush hourThe hotel itself is clean and well appointed but beginning to look a bit tired in places.free wi-fi which... More 

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Vienna, Austria
Contributor
18 reviews 18 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is next to a metro station and quite central if you have business in the Chaoyang district of Beijing. Rooms are quite spacious and the breakfast buffet offers Chinese and Western options and of course swiss cheese. Prizes are very moderate. Recommended for business travelers!

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Zurich, Switzerland
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel and the entrance looks very nice. The rooms didn't meet my expectations. They are clean and good equiped but look old and used. The hotel is 50m from the dongsi shitao metro station which brings you everywhere in the city.

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Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Lukee, Thank you for your recent visit to Swissotel Beijing. We appreciate all our guests feedback on Trip Advisor as it helps us to improve our services and product for a better guest experience. As you mentioned we are located very close to the line 2 Underground/Metro station which connects our guests to all local sites and business offices.... More 

Dallas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We picked this hotel because the price seemed reasonable for a relatively well known 4-star chain hotel, and also because it's location is good (entrance yo subway line #2 is right outside the front door). When we got to the hotel the front desk person told us they don't have the room we reserved. She wanted to upgrade us to... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear BackInOldSmokey, Thank you for your recent stay at Swisotel Beijing. We appreciate your comments on Trip Advisor. I am very happy that our reception staff was able to give you and your wife a complimenatry upgrade. We are very proud of our staff who empower themselves to wow our guest. The room you were given is generally in the... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I recently stayed at this property while in Beijing for four nights. I encountered several issues with the room including dirty carpet, insufficient air conditioning, and a weird smell. Despite these issues, the location to the city center is excellent and the front desk staff are very helpful.

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Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Wayne, Greetings from Swissotel Beijing; Thank you for your recent stay at Swissotel Beijing. I do apologise for the experience you encountered at our hotel. As the season is changining in Beijing from Spring to Summer and back to Winter, our hotel is experiencing a variation of climate crisis. We are putting plans to alleviate the problem from our... More 

Istanbul, Turkey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I stayed in Swissotel Beijing Hong Kong Macau. I can definetly say that , this hotel can't be a Swissotell. Receptionist was sleeping near his duty manager at 03:00 a.m. Rooms are very old but clean. Air Conditioner working too noisy. Toilets are amazing. Very old and not useable. Location is good. Very close to metro station. Food are Beverage... More 

Was this review helpful? Yes 1
Mani M, Manager at Swissotel Beijing Hong Kong Macau Center, responded to this review

Dear Emirhansarac, Thank you for you recent comment on Trip Advisor. I am sorry you had such unfortunate experience at our hotel and wish we had a chance to talk before you left. I will investigate your comments regarding our night receptionist as this by far is not the norm at our hotel and we have never experienced such behavior... More 

Biel/Bienne
1 review
2 of 5 stars Reviewed 3 weeks ago

positive: staff very friendly, checkin and out very quick; place isvery central,subway directly in front of Hotel; negative: bill was wrong for beverages I had not taken, could proove it, had to insist that it was eliminated from the bill; window could not be closed correctly (closing mechanism worn out), so very loud/noisy day and night and heat entered the... More 

Review collected in partnership with Swissotel Hotels & Resorts

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Maldives
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was travelling with my colleagues for a business meeting in Beijing, we stayed here for 3 nights. Nice location and very close to most of the places that we wanted to travel. The concierge staff were very nice. There was a mid age guy, I don't remember his name, but he could speak good English and was very friendly... More 

Was this review helpful? Yes 2
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