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Novotel Xinqiao Beijing

4.0 of 5 No.1 Chongwenmen Xi Da Jie, Beijing 100005, China
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Novotel Xinqiao Beijing
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Novotel Xinqiao Beijing
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1,881 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was just perfect for our stay in Beijing. It was right out the front of a central subway station that had heaps of lines coming to it from all over Beijing - so easy to get around. It was only a short walk to Tiananmen Square/Forbidden City and the hutongs. The rooms were nice and quite spacious. Breakfast... More 

Was this review helpful? Yes 1
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Beijing Xin Qiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Four stars for the hardware. Two stars for the service of reception desk. Being only 20-second walk from subway entry, this hotel has a golden location. Considering that this hotel is within the second-ring road of Beijing(meaning it's in the central part of Beijing), it's convenient to get to virtually any place. The rooms in Building-A look old, and those... More 

Was this review helpful? Yes 1
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Beijing Xinqiao, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our... More 

Narre Warren, Australia
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff at the Novotel in every interaction offered service excellence and were willing to go 'the extra mile' to assist in anyway they could. The hotel does look quite dated, but once you enter your room it is very spacious and modern. The opening windows allowing fresh-air in were a brilliant thing, that you don't always get. Breakfast is brilliant,... More 

Was this review helpful? Yes
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Beijing Xin Qiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location is fantastic and located just outside Chongwenmen Metro, which is an interchange station serving 2 subway lines. A short walk away lies the Ming City Wall ruins to the West, and you can even walk east down to Qianmen / Tiananmen if you feel up to it. In the morning there are small carts outside the hotel where... More 

Was this review helpful? Yes
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for choosing Novotel Beijing Xinqiao for your recent stay in Beijing. We are sorry that your experience did not meet your expectation . Please allow me to express our sincerest apology to you. At Novotel Beijing Xinqiao, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Our Engineering Director... More 

Tauranga, New Zealand
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel as part of a Wendy Wu tour package for two people in August 2013. This hotel is in need of a serious modernisation make over. It is very tired and dated. In our room most of the varnished areas were patchy between shiny gloss to dull & worn. The wall paper was starting to peel and... More 

Was this review helpful? Yes
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry for any inconvenience caused. Please allow me to express my sincerest apologies to you. At Novotel Beijing Xinqiao, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your comments have... More 

Park City, Utah
Top Contributor
164 reviews 164 reviews
38 hotel reviews
107 helpful votes 107 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was used by my tour group so I can't comment about value, but we all had modern rooms with exterior windows. The bed was comfy for China, and everything worked well except the shower. The shallow shower needs the drain to be absolutely clear to work, so the first night it overflowed quickly. This was fixed the next... More 

Was this review helpful? Yes
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry for any inconvenience caused. Please allow me to express my sincerest apologies to you. At Novotel Beijing Xinqiao, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our Housekeeping and... More 

Exeter, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights in October 2014. Its ideally situated for all the main tourist attractions, breakfast was very good, room was fine but aircon didn't work properly. Public areas like corridors are in need of updating. Reception can get very busy but all the staff were friendly and helpful.

Was this review helpful? Yes
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry for any inconvenience caused by the safe problem. Please allow me to express my sincerest apologies to you. At Novotel Beijing Xinqiao, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

California
Top Contributor
129 reviews 129 reviews
49 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a Novotel member (Le Club Accor) and have high expectation of their hotels. Unfortunately, I found this one not up to the expected standard. For one thing, this Novotel desperately needs updating. Having stayed at other Novotel properties, I was surprised to see the décor and furnishing of the room old and depressing. Breakfast was good if you... More 

Was this review helpful? Yes
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for choosing Novotel Beijing Xinqiao for your recent stay in Beijing. We are sorry that your experience did not meet your expectation . Please allow me to express our sincerest apology to you. Your comments have been shared with our Engineering Director. Our Engineering team is working on guestroom refurbishment according to yearly maintenance plan to ensure all... More 

Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My hotel of choice in Beijing! Absolutely great! Value for money. It is convenient located with easy walk to Tiananmen Square, the tour operators that abound in the area. You should try these operators. They are half the cost of the hotel arranged tours. Great breakfast hours and selection at Novotel.

Was this review helpful? Yes 1
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Beijing Xin Qiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 20, 2014

On the plus side, the hotel is very well located, close to the metro station which makes it very easy to get around Beijing. Now the issues.... Rooms: basic if you dont have a problem with that, but a bit dirty. The bathroom had lots of moyld (which got cleaned after asking reception to do something). Still quite smelly, of... More 

Was this review helpful? Yes 1
Xinqiao_management, General Manager at Novotel Xinqiao Beijing, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectation. Please allow me to express my sincerest apologies. At Novotel Beijing Xinqiao, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More 

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Hotel Summarization (Beta)

What travelers say

  • Subways stations(18)
  • Tiananmen Square(14)
  • Good location(11)
  • Very good(11)
  • Happy Hour(11)
  • Executive floor(10)
  • Forbidden City(10)
  • Breakfast buffet(6)
  • Hotel staff(4)
  • Superior room(3)

Additional Information about Novotel Xinqiao Beijing

Address: No.1 Chongwenmen Xi Da Jie, Beijing 100005, China
Phone Number:
Location: China > Beijing Region > Beijing > Chongwenmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Xinqiao Beijing 4*
Number of rooms: 693
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Also Known As:
Novotel Xinqiao Beijing Hotel Beijing
Accor Xin Qiao Beijing
Novotel Beijing
Beijing Novotel
Hotel Style:
#45 Spa Hotel in Beijing
#56 Family Hotel in Beijing
#91 Luxury Hotel in Beijing
#120 Best Value Hotel in Beijing

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