I never write reviews but had to share my experience with other travelers so they can avoid making a big mistake. The hotel is definitely not new, but the worse part about it is the staff. They hardly spoke English. My flight into Beijing was canceled and I checked in a day later but the staff insisted that I have... More

The hotel is conveniently located, near the Beijing railway station, Qianmen shopping street and Tiananmen Square. There is a metro station (Chongwenmen, lines 2 and 5) just in front of the hotel. The hotel room and public spaces were clean and well kept, but a bit dated and definitely showing their age. I stayed at this hotel 10 years ago... More

We had a great week at this hotel in Beijing. It is close to subway, the rooms are modern and clean, the staff are helpfull and with a good English (they help me with restaurant reservations and schedule with the trains) - awesome concergiere. We just had an isolated problem at the late check-out (we left at morning and when... More

The hotel was fine however I think the hard wood floor would be softer than the bed. We took the blanket and the comforter and the extra blanket from the closet to put under us so the bed was tolerable. More

We stayed 3 nights at Novotel Xinqiao Beijing. Quick check in, nice bedroom with amenities (shampoo, slippres, body lotion, etc), coffe/tea in the room, 24 hour room service, cable TV. Sheets and towels clean. Right across the hotel there is a shopping mall with supermarket in the basement. Staff very friendly. Breakfast very good, with lots of choices, either chinese... More

We stayed four days at this hotel at the end of our three weeks tour in Asia. We aren't fussy travelers and usually stay at three star hotels. However we do expect a comfortable experience. We were first assigned a hot, windowless room without a working AC. So we asked for a new room and received a room with interior... More

The first stay in this hotel, but the room in the restroom on the ground, we found a lot of hair, restroom toilet health is not very good, and in the room did not find a bathrobe, the waiter told me that not every room has a bath robe, I want to ask that why every room will be charged?... More

It takes hours to confirm my prepaid reservation, given all related print-out and confirmation no. presented. Room is quite old, and little small as superior, compared with other hotels of same management level. Clean and good housekeeping service. Heater too hot and the in-room control useless. Rule front desk handing during check-out, my invoice, credit-card... is being THROW on the... More