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Royal Phoenix Beijing

No.17 Qianliang Hutong, Dongsi North Street, Dongcheng District, Beijing, China (Formerly BEST WESTERN PREMIER Royal Phoenix Beijing)
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1 room 1 guest
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • French first
  • Italian first
  • Spanish first
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    (34)
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Milwaukee
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Out of the way hotel in old section of Beijing. Good air conditioning and comfortable bed in room, but carpet is stained and towels are frayed. Nice walk-in shower with plenty of hot water. Breakfast okay, but mostly Chinese food. Local Chinese restaurants nearby reasonably priced.

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Clovis, California
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel room isn't bad, it is spacious and comfortable. But it smells funny in the room. The reason I rate this hotel poor is the unhelpful attitudes of the front desk. I asked about a place to have dinner and they said upstairs. I asked about a place outside the hotel and they just frowned at me. We went... More 

Was this review helpful? Yes 1

Travelers are raving about these Beijing hotels

1 review
3 of 5 stars Reviewed 3 weeks ago

My daughter and I stayed here as part of a tour. We were disappointed in our room. There were carpet stains in our room which distracted from the overall experience. We also found out from fellow travelers that the staff on duty did not speak English which was not helpful since they were trying to book transportation to the airport.... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 14, 2015

We stayed in the hotel for four nights in July,2015.Our overall impression of the hotel was very poor!Staff unhelpful and couldn't speak English! As it is no longer owned by Best Western I suggest they should remove the signs of Best Western Hotel! breakfast definitely caters for the Chinese visitors,certainly not an international hotel.Staff couldn't understand a request for clean... More 

Was this review helpful? Yes 2
Redondo Beach, CA
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 5, 2015

We stayed at this hotel because it was recommended by our family tour company. It was the least posh hotel in our tour; yet, it was a typical Best Western hotel which is what it used to be before it became Chinese owned. It had some scary reviews from the past, but the issues appeared to be resolved when we... More 

Was this review helpful? Yes 1
Limpsfield
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed May 29, 2015

We stayed two nights and the hotel was fine for a 3* property. Wifi was poor in the lobby and non-existent in the room. It was necessary to leave the window open at night as the air conditioning was turned off. A common event in China. Breakfast was poor, with the smallest coffee cups ever seen. Plenty of good value... More 

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Qualicum Beach, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 28, 2015

Interesting area with lots of Chinese shops. Many interesting restaurants within 10 minutes walk. Area safe with lots of police presence. Large shopping malls about 30 minutes walk and a very interesting food Hutong in the main shopping mall area.

Was this review helpful? Yes 2
Oak Park, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 26, 2015 via mobile

Second time staying here. Last time in 2013. I travel with a group of college students, so need to interpret "business" properly. But above reviews are unfair. The place is clean. Is there noticeable sign it is no longer Best Western? Yes. But in non-smoking rooms at least the space is clean, well maintained. Staff are not fluent in English... More 

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Reykjavik, Iceland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 20, 2015

Fairly decent hotel in a good location. Grand lobby and we had a good size room on 5th floor somewhat worse for wear overlooking a hutong. Not the best of views. Beds rather on the firm side, but that didn't bother us as we slept like logs the 3nights we stayed there. Carpets worn. Situated in an alley you may... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 6, 2015

Stayed here 3 nights in April. Despite the grand foyer this hotel leaves a lot to be desired. On the plus side, quite good location, the bedroom was quiet with good toiletries, free slippers, dressing gown and excellent Wi-Fi. Unfortunately the carpet in the bedroom was badly stained and probably beyond cleaning properly. The bathroom had many cracked tiles which... More 

Was this review helpful? Yes 1
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