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Sheraton Grand Beijing Dongcheng Hotel

#38 of 5,545 Hotels in Beijing
Certificate of Excellence
Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
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1 room 1 adult
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Sheraton Grand Beijing Dongcheng Hotel
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346 Reviews from our TripAdvisor Community

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Lincoln, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed today NEW

Brilliant hotel l enjoyed all our time there . Staff ,food , ambience all excellent . No more to say really . We were with a sightseeing group from a cruise ship . Our days were sightseeing but on return all staff very helpful

Helpful?
Thank Cgw3
Mindarie, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel (as expected of Sheraton) with nearby access to subway. Local shopping centre / cinema complex including small supermarket, Subway, florist, restaurants and french style bakery within 200 metres without crossing a road. 'Golden Lake Cafe' in nearby building has English menu with dishes that are well priced and will be familiar to westerners, particularly if you are travelling... More 

Helpful?
1 Thank saje79
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to continue to improve our service levels. Thank you again for sharing your experience and our hotel team look forward to being at your service to you again in the near future... More 

Washington, District of Columbia, United States
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Rooms small but well appointed. Service excellent. Concierge very helpful. Arranged great excursion to Great Wall. Private van with English speaking driver. Breakfast buffet excellent -- very large and diverse. Kids half price. Only dissappointment was afternoon tea service. Not tasty.

Helpful?
Thank Elaine H
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to continue to improve our service levels. Thank you again for sharing your experience and our hotel team look forward to being at your service to you again in the near future... More 

Whistler, Canada
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great room, very comfortable. Food options in the hotel (although pricey and geared to an expense account i think) there were quite a few options nearby. Building C or D, which was in line with the Sheraton had some food options, and there was a smallish shopping mall a few 100 feet away with a supermarket and a smallish food... More 

Helpful?
Thank Erinday
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for staying at the Sheraton Beijing Dongcheng Hotel and for sharing your kind comments. We are delighted to hear that you will return to us and we look forward to turning your next visit into another memorable experience. More 

Portland, Oregon
Level Contributor
122 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Good hotel very close to my office in the GTC buildings. Rooms are quiet and clean and well laid out. Hotel people are very nice, helped a collegue find a day trip to the great wall. Dinner in chinese restaurant was not good.

Helpful?
Thank ryanpeg
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for taking time to post such a wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn that our facilities and services added to your comfort. We certainly look forward to welcoming you back soon. More 

National Capital Territory of Delhi, India
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed in Sheraton Grand Beijing Hotel , near to office area and close to the most of the city downtown area by Beijing under ground metro. Amazingly big rooms and with all modern infrastructure in place. looks like the hotel has recently been renovated. Hotel has couple of good restaurants as well as there are bunch of ethnic restaurants also... More 

Helpful?
Thank JKUYM
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for taking time to post such a wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn that our facilities and services added to your comfort. We certainly look forward to welcoming you back soon. More 

Toulouse, France
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed December 4, 2015 via mobile

Excellent hotel. Warm welcome, immediate taking account, a lot of information and rooms are top class Conciergerie perfect with large recommandation for visit or taxi instructions. Even on road to the airport, having definitively checkout, the concierge phoned to the driver to recommend coming back and wait for better traffic opportunity and waste less time! By the way Wi-Fi is... More 

Helpful?
Thank Gourmand9000
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for taking time to post such a wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn that our facilities and services added to your comfort. We certainly look forward to welcoming you back soon. More 

orlando, United States
Level Contributor
9 reviews
9 hotel reviews
5 of 5 stars Reviewed November 29, 2015

Even if it is not close to what I need to do while in Beijing, I always stay at the Sheraton Dongcheng. A few blocks walk from the subway line 5 it is located in the World Trade Center Office Park. Upper north facing floors offer views of the Olympic grounds. The Club Room is the best I have experienced... More 

Helpful?
Thank David W
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for taking time to share your comments from your recent stay at Sheraton Beijing Dongcheng Hotel. We so delighted that you enjoyed the warm comfort and spectacular views of our Sheraton Club facilities and will certainly share your feedback with our team. No doubt this will encourage them to strive to further enhance our guests’ experience.... More 

Shanghai, China
Level Contributor
227 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed November 25, 2015 via mobile

I arrived after midnight the weather was way below freezing but there was still the bellboy outside waiting and greetings guests. Check in and check out was quick and efficient the staff spoke well English. The common areas where clean the room was nice but small. The bed very comfortable the shower had good pressure and hot water. All in... More 

Helpful?
Thank Mashgiach
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for taking time to post such a wonderful review on TripAdvisor. With a passion for delighting our guests, it is always pleasing to hear of such an enjoyable experience. We are happy to learn that our facilities and services added to your comfort. We certainly look forward to welcoming you back soon. More 

1 review
5 of 5 stars Reviewed November 23, 2015 via mobile

As a Hospitality professional working in Dubai, the thing I find most important is focus on the guest. The Sheraton Grand delivered. Early CI, Late CO, special food requests; everything honored with a smile. On top of that, great rooms with huge tubs, very nice Hot-Pot buffet in Feast and a very central location. Well done Sheraton Grand Beijing, I... More 

Helpful?
Thank Rolf S
Ross G, Hotel Manager at Sheraton Grand Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for staying with us and for posting such a wonderful review on TripAdvisor. We will share your positive feedback with our team. We consistently strive to provide great and personalized service in an instinctive manner and are happy to learn that the team accommodated this. We look forward to welcoming you back in the near future... More 

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