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Sheraton Beijing Dongcheng Hotel

#43 of 5,457 Hotels in Beijing
Certificate of Excellence
5.0 of 5
Southeast of Anzhen Bridge, 36 North Third Ring Road East,Dongcheng District, Beijing 100013, China
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Sheraton Beijing Dongcheng Hotel
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Ranked #43 of 5,457 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Vivaswan Mumbai (Bombay), India
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273 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (80)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (52)
All months
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is conveniently located in the business district and the staff speak reasonably good English and are really helpful. The rooms are tastefully done. The breakfast has nice spread with a right mix of Chinese and Western food.

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for staying with us and sharing your insights here on Tripadvisor. We are delighted to hear that you enjoyed our facilities, services and the convenient location. We look forward to welcome you back again in the near future for another great experience. More 

Show Low, Arizona
Top Contributor
61 reviews 61 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very modern and upscale, would be at the top anywhere in the world. Much of staff speaks English and during the day, a manager roams the lobby welcoming guests and handling problems, very friendly. Room was impeccable. Breakfast buffet is excellent with western and oriental choices. Each room with 4 complementary bottles of water per day. Hotel prices typical of... More 

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Thank you for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to continue to improve our service levels. Thank you again for sharing your experience and our hotel team look forward to being at your service to you again in the near future... More 

Daejeon, South Korea
Top Contributor
55 reviews 55 reviews
54 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently completed a two night stay at the Sheraton Beijing Dongcheng, an outstanding hotel located on the Third Ring Road of Beijing. Despite its slightly out of the way location for a tourist, the hotel offers outstanding facilities and very good service a value when compared to other more central Starwood hotels in Beijing. ROOM I stayed in Room... More 

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, It was with great pleasure that we received your feedback regarding your recent stay at Sheraton Beijing Dongcheng Hotel. It was such a delight to learn that you found your guest room to be comfortable and that our associates had made a positive difference to your memorable experience. I have shared your comments with our hotel team and... More 

Hornsea, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here March/April 2015 when visiting our son working in Beijing. Not sure what to expect as I made a point of reading previous reviews implying not all that good. Well not to put too finer a point on this ~ but don't think twice about coming here. This hotel exceeded our expectations on all levels and put paid to... More 

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for sharing your detailed review of your recent stay with us. It was so pleasing to hear that both our hotel facilities and guest services left you with such a positive impression. We hope you will be back to see us again soon and we will certainly do our best to provide another comfortable, relaxing and... More 

Chennai (Madras), India
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable beds, ok location - not really within walking distance to many attractions, and 10 mins from the metro (Beijing's traffic renders this a much better option than taxis). Good breakfast buffet. We woke up both nights because our room was too warm despite repeated tinkering with the thermostat.

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for staying with us and sharing your insights here on TripAdvisor. We are delighted to hear that you enjoyed our facilities and services. We look forward to welcome you back again in the near future for another great experience. More 

Turin, Italy
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed just for one night in this hotel, but as I could check-in from 1 p.m. I could fully enjoy a lot of what this hotel can offer. As platinum member of SPG the reception staff immediateyl upgraded me to an Executive Suite; very nice. Restaurants are good enough, even if the Italian one is not really the best... More 

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Thanks for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to continue to improve our service levels. Thank you again for sharing and our hotel team look forward to being of service to you again in the future should your travels bring you... More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 13, 2015

I was there in august 2014 for business. I really liked the hotel. Nice and modern rooms. Food was really good on the restaurants I tried. I liked the Italian one which was a good surprise. It was well located for me since we have offices nearby.

Was this review helpful? Yes 1
Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear reviewer, We are delighted to know you had a wonderful experience at Sheraton Beijing Dongcheng Hotel and your satisfaction is the biggest recognition for our associates. We all look forward to your return so that we can create another memorable experience with you. More 

San Francisco, California
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 11, 2015

I stayed here on business, myself and colleagues, and all had a nice experience. The hotel was very clean, the room was large (I was upgraded to a suite) and very nicely equipped with everything you would need. There are a number of restaurants in the hotel, which was great for us, given that our offices were next door and... More 

Was this review helpful? Yes
Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear reviewer, Thank you for staying with us and sharing your insights here on TripAdvisor. We are delighted to hear that you enjoyed our facilities, services and the convenient location. We look forward to welcome you back again in the near future for another great experience. More 

Rancho Mirage, CA
Top Contributor
152 reviews 152 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

Wonderful bed, baths. Very attentive but difficult communicating at times. We do not speak Chinese language, we speak English, so shame on us, but with predominant English speaking crowd, expectation is communication. We made ourselves heard as room did not cool and ultimately we moved at 4am. Staff very helpful. Then had massive smoking next to us on NON SMOKING... More 

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Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear reviewer, thank you for sharing your feedback regarding your recent stay with us. We are delighted that you enjoyed your room facility. English ability remains an important area of focus for our training efforts and we also hope you may witness an improvement in this area during your next visit. Finally thank you for your comments and we certainly... More 

Neuilly sur Seine
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2015

I've stayed in many different hotels in the Starwood Group but rarely a Sheraton. This hotel is outstanding. The rooms are immaculate and the buffet breakfast is excellent. The only problem is language but this is true in China in general. We stayed during the peak Chinese New Year holidays and in spite of being full, everything ran smoothly. We... More 

Was this review helpful? Yes
Sheraton Dongch... B, Hotel Management Team at Sheraton Beijing Dongcheng Hotel, responded to this review

Dear Reviewer, Thanks for your kind comments and we are delighted that you had a great stay at our hotel. Your positive feedback will further encourage us to continue to improve our service levels. Thank you again for sharing and our hotel team look forward to being of service to you again in the future should your travels bring you... More 

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