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Crowne Plaza Beijing Chaoyang U-Town

#57 of 5,545 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020, China
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Crowne Plaza Beijing Chaoyang U-Town
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358 Reviews from our TripAdvisor Community

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Shanghai, China
Level Contributor
196 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This Crowne Plaza Beijing U-Town is located in a pleasant and decent downtown area - being integrated / attached to a big shopping mall, you should not worry about finding the right time to dine and wine. The rooms are fine and clean - breakfast decent - the gym is well equipped and surprisingly empty in the evening as well... More 

Helpful?
Thank FamTrescher
CrownePlazaUTown, M&C Coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our facilities made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

Pakistan
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located very near to the subway station, very nice city view from the room, clean and comfortable room and hotel, nice breakfast, tram, bus, and taxi easily available just outside the main gate. Very friendly staff and resources are immediately available on a fone call.

Helpful?
Thank Bushrakhalid
CrownePlazaUTown, M&C coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

Sao Paulo, SP
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

stayed in the hotel for 1 night; spacious rooms, great property and service; the breakfast is very good, with almost 50 meters of choices amongst hot cold salads din sum etc had a bad experience in the spa; asked for the 60 min massage and at a certain point almost half way I realized that the masseuse wasn't doing much... More 

Helpful?
Thank Carlos A
CrownePlazaUTown, M&C coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Beijing Chaoyang U-Town. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. We sincerely apologize for the shortcomings and will definitely rectify... More 

Perth, United Kingdom
Level Contributor
674 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff are warm and welcoming. Room size was great. King size bed, marbled bathroom. Great shower.Every required amenity provided. Lots of restaurants nearby. Metro a couple of hundred yards walk away. Not far from 2nd ring road. Alex from Spain deserves special mention for his charming character and professionalism. Very happy with all aspects of our stay. Excellent breakfast... More 

Helpful?
Thank gastronaut_11
CrownePlazaUTown, M&C COORDINATOR at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

Manchester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stay here every time I am in Beijing. Staff are consistently welcoming and accommodating. The rooms are consistently very comfortable and clean. Breakfast offers a huge range of selection, catering for Chinese and foreign guests alike. I can't fault this hotel and am looking forward to staying again in the future.

Helpful?
Thank adeandyo
CrownePlazaUTown, M&C Coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

Penang Island, Malaysia
Level Contributor
45 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Location wise this hotel is very convenient to get to my meetings and it's connected to a mall which provides plenty of dining options especially if one doesn't feel like venturing outside in the cold. There are at least 2 Starbucks within walking distance too! Room is clean and of reasonable size, lovely marbled bathroom. The breakfast selection is quite... More 

Helpful?
Thank anggi81
CrownePlazaUTown, M&C Coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

United Kingdom
Level Contributor
215 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for two nights. Absolutely great hotel, got upgraded to a nice room and given a club room pass. Rooms were brilliant and the wet room bathroom a real treat. Food is good, recommend the buffet on the 6th floor, and if you are unsure of the food the staff are very helpful. Pleased I stayed here, well done.

Helpful?
Thank jeffswork
CrownePlazaUTown, M&C Coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our food made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel, nice reception area where you can enjoy a tea and a newspaper. Nice sized rooms which are comfortable, had a good nights sleep here and as with any Crowne Plaza I've stayed at before, staff treat you right and any problems are immediately addressed. I had the breakfast here and there was a nice selection of things to... More 

Helpful?
Thank Farrukh C
CrownePlazaUTown, M&C coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 16, 2015 via mobile

Fantastic hotel clean large rooms and super restaurant called Jun {Sun place Chinese restaurant} on the 4th floor it's the best food I have eaten in Beijing they give a 20% off on the food bill if you stay there. There are two large malls just a 2 min walk away and super markets. I highly recommend this hotel to... More 

Helpful?
Thank Mnosh27
CrownePlazaUTown, marcom coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our convenient location made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we... More 

Dawsonville, Georgia
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 14, 2015

We were placed in this hotel by our tour company, ChinaTours.com. This is a very plush hotel. Our room was quite large and had all the amenities expected in a 5-star hotel. The staff was very accommodating and possessed good skills in English. The breakfast buffet was particularly enjoyable. It offered 200-300 items in all manner of cuisines. The hotel... More 

Helpful?
Thank David M
CrownePlazaUTown, marcom coordinator at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thanks for sharing your valuable feedback with regards to our hotel guest room. We are very sorry that you experienced inconvenience due to the room temperature. We sincerely apologize for the shortcomings and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that... More 

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