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Crowne Plaza Beijing Chaoyang U-Town

#57 of 5,488 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020, China
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Crowne Plaza Beijing Chaoyang U-Town
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Ranked #57 of 5,488 Hotels in Beijing
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Vicki M Beijing Region, China
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314 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Beijing Region, China
1 review
5 of 5 stars Reviewed 3 days ago NEW

On arrival I immediately felt comfortable and welcomed. The hotel is well situated with easy access to the subway and all of the major tourist attractions. Being right next to the U town mall also provided convenient access to excellent shopping. The rooms were comfortable and well appointed and the staff friendly and helpful. The breakfast buffet included a range... More 

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN! We were delighted to learn how happy you were with our services & room facilities experienced at our hotel. Once again, thank you for your valuable and continued support of the hotel. It is always a pleasure to receive positive feedback as it is through comments such as yours that allow us... More 

5 of 5 stars Reviewed 1 week ago

let's start with lobby, the main extrance was very easy to find and right in the middle of city center, great spot. Taxi were a lots waiting in front. C/I process quiet quickly, staffs were very nice and show you the way to elevator. Room is great, great view great design, layout pretty confortable. Condition well maintain. One thing you... More 

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN. Thank you for taking the time to share your feedback regarding your recent stay with us. We were delighted to learn that you felt the hotel is ideal for business or tourist, located in the right area with great hotel facilities that you enjoyed the personalized services. Your encouraging review will help... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

I rarely leave a bad review, but my time at Crowne Plaza U-Town has left me feeling very disappointed. Crowne Plaza U-Town was a big let down. The hotel itself looks great and the rooms are nicely furnished. However its the staff that made our visit unbearable to the point we relocated to Hilton. In general the staff are very... More 

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN. Thank you for your kind support and sharing with us your experience during your recent stay at the hotel. Please rest assured that your comment is highly valuable and will assist us in our continuous efforts to maintain and improve our services. We pride ourselves on attention to detail and we have... More 

San Diego, California
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel with spacious rooms and a very nice bathroom. The staff was especially friendly and helpful and the breakfast buffet was outstanding. I had heard that in China even non smoking rooms smelled of smoke but I did not find that to be the case. The pool was very nice - an excellent way to cool... More 

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN! We were delighted to learn how happy you were with our services & room facilities experienced at our hotel. Once again, thank you for your valuable and continued support of the hotel. It is always a pleasure to receive positive feedback as it is through comments such as yours that allow us... More 

San Francisco, California
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a great location with a friendly and helpful staff. Clean and modern hotel with a great dinner buffet. Only drawback is the internet is very slow and the bathroom could use better lighting. Swimming is enormous and open late....check it out! Connected to a new shopping mall which is really convenient.

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Miami, United States
Level Contributor
163 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice rooms although not too big - typical Crown Plaza, Staff very professional - concierge, front desk, housekeeping, restaurant. Breakfast very good and breakfast box good. Location is good, by a shopping Mall with nice food court and a German restaurant, although staying at Wangfujing would have been easier. Wifi had a problem because gmail was blocked in China.

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Budapest, Hungary
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is quite nice, the room is nicely furnished. The bathroom is extremely spacious recently remodeled. Large bath and walk in shower with a rain shower head. Bath robes furnished along with the normal traveler amenities.

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Vancouver, British Columbia, Canada
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel was the best during our 16 day's trip orginizied through China Tours (well recomended tour operator!) As we had done our home work, and therfor had read the Tripadviser report to take the Executive Floor, we are very glad we did. The special service on this floor was superb, and....the goodies saved us to dine out at nigth.... More 

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Chengdu
Level Contributor
32 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

the hotel is with good location, near the tube station. room facility is new, with very good swimming pool. however, the wifi signal is unstable and interrupts very frequently . staffs are friendly . there is a good beer bar

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La Habra, California
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 23, 2015

Booked thru China Tours, this hotel was our first of 6 we would be in on our tour. Rooms were spacious, reception was available for anything we needed...pool and jacuzzi were very nice. Only problem was the steam room was malfunctioning....overall, I would definately stay here again.

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