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Crowne Plaza Beijing Chaoyang U-Town

#62 of 5,488 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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No.3 Sanfeng Beijing, Chaoyang District, Beijing 100020, China
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1 room 1 guest
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Crowne Plaza Beijing Chaoyang U-Town
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321 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We booked the crowne Plaza thinking that we would get similar service to the one in Guangzhou. Unfortunately it fell short. We found out that breakfast was not included and when we did break down to have breakfast there. The selection was not as good. Nor were the restaurant, which we found quite small and uninviting. We will try to... More 

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CrownePlazaUTown, Marketing and Communications Department at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for your kind support and sharing with us your experience during your recent stay at the hotel. We would like to apologise for not meeting your expectations. Your feedback was of great concern and this has been shared with the related department heads. We pride ourselves on attention to detail and we have not lived up... More 

Bangkok, Thailand
Level Contributor
75 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is very luxurious. Location is very close to business district and shopping malls. The staff are nice and helpful. Location is inside very crowded area and hence recommended to take help from hotel concierge for taxi etc.

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN! We were delighted to learn how happy you were with our services & room facilities experienced at our hotel. Once again, thank you for your valuable and continued support of the hotel. It is always a pleasure to receive positive feedback as it is through comments such as yours that allow us... More 

Singapore, Singapore
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good business hotel in Chaoyang district close to everything you need such as metro station, shopping areas, nice restaurants and Sanlitun area. Lobby and public areas kept very clean and staffs are very friendly and warm. Check-in was very efficient and provided some brief info regarding the hotel restaurants and specials. Room is quite trendy I would say... a little... More 

Was this review helpful? Yes 1
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN! We were delighted to learn how happy you were with our services & room facilities experienced at our hotel. Once again, thank you for your valuable and continued support of the hotel. It is always a pleasure to receive positive feedback as it is through comments such as yours that allow us... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A nice typical business hotel in Beijing Chaoyang District - good location as you can reach the metro station in about 5 mins or take a cab as they pass by regularly. rooms are modern, clean, huge bathrooms. we used the pool area as well (you will be asked to buy a hair cover if you don't bring one yourself)... More 

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CrownePlazaUTown, Marketing and Communications Department at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support... More 

Berlin, Germany
Level Contributor
48 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I haven´t yet stayed in many hotels in China and my China experience may be low, so my review may be somewhat biased. However, compared to other hotels all around the world this hotel is certainly an excellent hotel. Breakfast is grat, never seen such a large selection of international and Asian cuisine with very good quality. Rooms are large,... More 

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CrownePlazaUTown, Marketing and Communications Department at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Breakfast made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look... More 

Beijing Region, China
1 review
5 of 5 stars Reviewed 4 weeks ago

On arrival I immediately felt comfortable and welcomed. The hotel is well situated with easy access to the subway and all of the major tourist attractions. Being right next to the U town mall also provided convenient access to excellent shopping. The rooms were comfortable and well appointed and the staff friendly and helpful. The breakfast buffet included a range... More 

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN! We were delighted to learn how happy you were with our services & room facilities experienced at our hotel. Once again, thank you for your valuable and continued support of the hotel. It is always a pleasure to receive positive feedback as it is through comments such as yours that allow us... More 

1 review
5 of 5 stars Reviewed July 17, 2015

let's start with lobby, the main extrance was very easy to find and right in the middle of city center, great spot. Taxi were a lots waiting in front. C/I process quiet quickly, staffs were very nice and show you the way to elevator. Room is great, great view great design, layout pretty confortable. Condition well maintain. One thing you... More 

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CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN. Thank you for taking the time to share your feedback regarding your recent stay with us. We were delighted to learn that you felt the hotel is ideal for business or tourist, located in the right area with great hotel facilities that you enjoyed the personalized services. Your encouraging review will help... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed July 14, 2015

I rarely leave a bad review, but my time at Crowne Plaza U-Town has left me feeling very disappointed. Crowne Plaza U-Town was a big let down. The hotel itself looks great and the rooms are nicely furnished. However its the staff that made our visit unbearable to the point we relocated to Hilton. In general the staff are very... More 

Was this review helpful? Yes
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN. Thank you for your kind support and sharing with us your experience during your recent stay at the hotel. Please rest assured that your comment is highly valuable and will assist us in our continuous efforts to maintain and improve our services. We pride ourselves on attention to detail and we have... More 

San Diego, California
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 14, 2015

This is a beautiful hotel with spacious rooms and a very nice bathroom. The staff was especially friendly and helpful and the breakfast buffet was outstanding. I had heard that in China even non smoking rooms smelled of smoke but I did not find that to be the case. The pool was very nice - an excellent way to cool... More 

Was this review helpful? Yes
CrownePlazaUTown, Public Relations Manager at Crowne Plaza Beijing Chaoyang U-Town, responded to this review

Warm greetings from Crowne Plaza Beijing Chaoyang U-TOWN! We were delighted to learn how happy you were with our services & room facilities experienced at our hotel. Once again, thank you for your valuable and continued support of the hotel. It is always a pleasure to receive positive feedback as it is through comments such as yours that allow us... More 

San Francisco, California
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 12, 2015

What a great location with a friendly and helpful staff. Clean and modern hotel with a great dinner buffet. Only drawback is the internet is very slow and the bathroom could use better lighting. Swimming is enormous and open late....check it out! Connected to a new shopping mall which is really convenient.

Was this review helpful? Yes 1
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