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Hilton Beijing Capital Airport

#27 of 5,488 Hotels in Beijing
Certificate of Excellence
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1 Sanjing Road, Beijing Capital International Airport, Beijing 100621, China
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Hilton Beijing Capital Airport
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771 Reviews from our TripAdvisor Community

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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Clayton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

When traveling wifi in your room is important. Here you've got it in the lobby only. Not good. The rate they offered me when I showed up at the front desk was almost 50% more than what I could easily book over the Internet. When I told them so, they said I would have to wait in the lobby, maybe... More 

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

The people greeting me to the experience throughout the stay of 3 nights was amazing. This was my third stay and the staff even acknowledged me by name as I arrived and always used my name when addressing me. The hospitality was unparalleled and they were always ahead of me when they offered me some amenities. The restaurant food was... More 

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Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Just a so-so experience for the quality of hotel you would expect from Hilton. Bellhop service for luggage assistance almost does not exist and be careful if you eat in the restaurant - they undercooked my hamburger and I was sick for a week as a result. Finally, don't count on the internet connection as it is extremely slow.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Ann Arbor, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I've seen various reviews and am a frequent Hilton visitor, including airport Hiltons in Japan and places North American. This one is worthy of brand name because of its beds, its rooms, service, and dinner (but not breakfast) buffet although a little pricey. Pool looked pretty but was not as clean or inviting as it could have been. Staff immediately... More 

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Kiev, Ukraine
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel is big, rooms nice and spacious with huge bathroom and bathtub. Ex.lounge and service there - excellent, choice of food wide. Pool and gym is good option to spend time between flights. Stuff friendly and helpful thought bell boy put me on the wrong shuttle bus, and it took us 20 min to get to needed terminal... The driver... More 

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Westchester, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

My bathroom was designed in such a way that the shower drained out into the bathroom floor, which made it slippery and disgusting. My room was crawling with bugs, some of them biting insects and I got bitten as I slept. The pool area was run down and so was the locker room. Super expensive but Internet access is an... More 

Review collected in partnership with Hilton Hotels & Resorts

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HBCA H, General Manager at Hilton Beijing Capital Airport, responded to this review

Dear Ann B, I wish I could write to you under better circumstances and not only after it has been brought to my attention, via your comments that you shared on Tripadvisor and the Satisfaction online Survey to us. I was so appalled when I read your comments about the Bug issue, and immediately requested hotel Executive Housekeeper to block... More 

Basel, Switzerland
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very fast from airport with free shuttle. Efficient staff, meeting room are adequate and rooms are very comfortable. Sleeping/beding was very good, food excellent with good choice of restaurants, indoor pool and SPA quite large, clean and spacious. Can well be recommended for meetings up to 100 people, well stocked and large bar with billiards etc.

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Shanghai, China
Level Contributor
205 reviews
176 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel a few times and they always get it right. Check in and check out is like a breeze the rooms are spacious with very high ceilings. The rooms a clean fresh and well appointed. The bed very comfortable the shower has very good pressure at the breakfast hall they have two juicer machines and ready... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Service at this hotel was great, especially Grace. She was very helpful in making certain all of my expectations were met. The rooms were very clean and quiet. The gym had some free weights, pulley machine, and cardio equipment. The buffet was good, but expensive. The Long bar was a good place to have a drink, play some pool, and... More 

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Bedford, United Kingdom
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For an airport hotel you need good links to the airport and pleasant rooms. This hotel has nice rooms but sadly at least for me for me the transport links let it down. Although only about 800m from T3 at Beijing Capital Airport, the hotel is reached using the shuttle bus. I had to wait around 30mins for bus. This... More 

Was this review helpful? Yes 3
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