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All 5,414 Beijing hotels

Springs Valley Hotel

4.0 of 5 Hotel   |   No.57 Xingfu Main Street, Dongcheng District, Beijing 100061, China (Chongwenmen)
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Springs Valley Hotel
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Ranked #1,253 of 5,414 Hotels in Beijing
A recent review
3 of 5 stars reviewed 2 weeks ago
MikeHarman Brisbane, Australia
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30 reviews from our community

Traveler rating
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    8
    11
    3
    4
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2
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Any
English first
Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

While it was certainly a genuine cultural experience there were a number of problems. The lack of English speaking staff was a major problem. Only one member could speak broken English & if he was not on duty communication was impossible. The rooms were OK but no wardrobes or hanging space & bathroom was not efficient because of bad lighting... More

Was this review helpful? Yes 1
Bogota, Colombia
Contributor
13 reviews 13 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 4, 2014

We arrived at 2:00 am very tired and nobody in the lobby was able to speak even basic english, once in the room we realized than the pictures in internet are very different to the real rooms, very small rooms, the shower is so bad designed that you get all the floor wet after using it. next day on breakfast... More

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Carmarthen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 18, 2014

My family & I stayed for 2 nights B & B at this hotel in June. Price was very reasonable at £65.00 for a double room for 2 nights. Breakfast was a broad selection of fruits, cereal, bacon, eggs etc, juices & hot drinks as well as a Chinese selection. The bar drinks (not wine but that's extortionate everywhere in... More

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Shanghai, China
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 17, 2014

This is a very beautiful hotel. But the hospitality and service left much to be desired. The price quoted does not include the ¥500 deposit which was not mentioned on the website or the fact that you must pay the bill in full when checking in. Even though I requested a room with a twin bed, and confirmed the details,... More

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Coimbatore, India
1 review
1 of 5 stars Reviewed June 5, 2014 via mobile

This is the hotel with the worst hospitality I have ever stayed in. A bell boy Was standing nose to nose with me fists folded just because I cancelled my second day tour which I had just enquired about and never confirmed that I was going. The reason for the cancellation was clearly explained to him before I cancelled it... More

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Amsterdam, The Netherlands
2 reviews
1 of 5 stars Reviewed May 31, 2014

Our family has recently stayed in this hotel (end of May 2014). Overall experience is average, and the experience of the last day spoiled it completely. Our little son broke a cup. When checking out, they wanted to charge 50 RMB for this cheap cup! My husband refused to pay this ridiculous price and started to bargain, at the end... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 13, 2014

Not recommendable at least for the people from outside of China. Never trained customer service barely communicating in English Lousy door keys which you supposed to pay for if the one become broken ( and it will be!) Pretended to have 4 stars the hotel doesn't have any bar or other than breakfast room restaurant. Humble selection of the meals... More

Was this review helpful? Yes 1
Shepparton, vic, Australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 22, 2014

Round shower screen next to bed, no privacy as no door on ensuite, not good if sharing. Dark lighting in ensuite makes it impossible to apply makeup. Reception area looks and smells terrible. Rooms don't smell though. Breakfast offers good choice for Western tastes. Don't pay for tickets from reception, get directly from venue. Friends bought tickets from reception for... More

Was this review helpful? Yes 1
Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 16, 2014

Stayed at hotel with young family .Booked family room but when arrived at hotel at 7pm was told no family rooms available . No explanation but was told to come back at 12 noon next day to get a family room and offered 2 rooms instead. Really had to push to get them to agree to move us the next... More

Was this review helpful? Yes 2
Manila
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2014

I was indeed amazed by the Service Excellence shown to us by no less than the Vice General Manager of the hotel namely Mr. LI Shijun. We arrived at around 1 pm by taxi coming from one of the 5 star hotel also in Beijing. Upon alighting from taxi to the entrance of the hotel, a hotel staff approached and... More

Was this review helpful? Yes 1
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Additional Information about Springs Valley Hotel

Address: No.57 Xingfu Main Street, Dongcheng District, Beijing 100061, China
Location: China > Beijing Region > Beijing > Chongwenmen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Springs Valley Hotel 4*
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