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Fairmont Beijing

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No.8 Yong'an Dongli, Jianguo Menwai Main Street, Chaoyang District, Beijing 100022, China
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Fairmont Beijing
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Ranked #15 of 5,457 Hotels in Beijing
A recent review
5 of 5 stars reviewed 1 week ago
IIMCS Orange, California
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775 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Orange, California
Top Contributor
67 reviews 67 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

Naturally a Fairmont property is going to give great service. Staff was first class. This facility does not let one down. A few comments though. The spa should have the background music to lend ambiance in a spa. I went three days in a row and no music played. Alyssa and Gerry in concierge are great staff members. The internet... More 

Was this review helpful? Yes
Michael G, General Manager at Fairmont Beijing, responded to this review

Dear IIMCS, Thank you very much for your 5 star review and kind words regarding our service and facilities. We are elated to read that you had an overall pleasant experience with us. Your feedback in regards to the music in the Spa is very important to us and highly appreciated to enhance our guest experience. If business or pleasure... More 

Cambridge, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are very large and spacious, with all the amenities you would expect. The lobby is rather grand, giving a very special feel to your visit. The lobby bar is pleasant, with good service and fair food. The business lounge is functional and pleasant. The food served there is very limited, so better to go to the basement restaurant.... More 

Was this review helpful? Yes
Michael G, General Manager at Fairmont Beijing, responded to this review

Dear ausome_a, Thank you for your feedback and "grand" review with regards to your stay with us. It seems that we were able to exceed expectations with both our product and service and trust you enjoyed all that Fairmont Beijing has to offer. Although the selection in the Executive Lounge is smaller compared to the Lunar 8 buffet, we certainly... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent service, it was outstanding. I don't think I have ever stayed in a hotel that has provided the same level of service, attention to detail and graciousness. The pool was the best I have seen! The rooms terrific and room service excellent. I have recommended and will continue to recommend this hotel to family, friends and colleagues. Thank you... More 

Was this review helpful? Yes
Michael G, General Manager at Fairmont Beijing, responded to this review

Dear Marianne V, What an absolute pleasure to receive your review and I am elated that we provided an "amazing experience" during your stay. There are so many terrific areas that you highlighted such as our service, attention to detail, rooms, facilities and outlets that I am thankful for. If you ever have any friends, colleagues or family planning to... More 

Connecticut, USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Pros: excellent facilities, outstanding staff, great pool & gym, reasonable pricing on Ctrip and if you book there will likely get B&B for the price of bed only on fairmont.com. Cons: TERRIBLE TERRIBLE internet that often freezes accessing overseas websites, nice variety at breakfast but quality not quite up to Fairmont standards.

Was this review helpful? Yes 1
Michael G, General Manager at Fairmont Beijing, responded to this review

Dear Peter06854, Thank you for taking the time to share your feedback with me, highlighting both areas of strength and opportunities. I am happy to read that the Fairmont Beijing exceeded expectations in areas including our product, facilities, outstanding staff and service. In response to the internet speed, this is certainly a challenge in most places within China. Websites such... More 

Toronto, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hi! My family and I stayed at the Fairmont Beijing for 3 nights in Feb 2015. We had a family of four and when we got to the room, they had put a rollaway bed for us which definitely helped. We loved how spacious the rooms and bathrooms were which was great after a long day of walking around the... More 

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Michael G, General Manager at Fairmont Beijing, responded to this review

Dear Eric C, What a pleasant review! I am so pleased to know that you enjoyed your stay and were able to experience all the delights that Fairmont Beijing has to offer with the whole family. The pool and spa is truly a wonderful retreat after a long day and highly recommended for our guests. We appreciate your kind words... More 

Leeds, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have just spent 3 nights here, we booked a gold junior suite but got upgraded to a full suite. The room was amazing! Huge lounge, bedroom & bathroom, we were on a high floor but to be honest there are no real views even when high up. The breakfast was ok but nothing to write home about. The gold... More 

Was this review helpful? Yes 3
Joe H, General Manager at Fairmont Beijing, responded to this review

Dear gina K, Warm Greetings from Beijing and thank you for taking the time to share your experience with us. I am glad to read that you enjoyed your suite upgrade and Gold Lounge benefits. We highly recommend our guests to go Gold for added comfort and amenities. Apple Fu, our Chef Concierge is a great asset to the hotel... More 

Shanghai, China
Contributor
16 reviews 16 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Fairmont for a business trip over a week end when pollution reached 500. Obviously we didn't leave the hotel, but thanks to the amazing spa, a very spacious and nicely appointed bedroom, fantastic steak restaurant and bar we still had a great day and it didn't feel at all the we stay inside all day. Breakfast... More 

Was this review helpful? Yes 1
Joe H, General Manager at Fairmont Beijing, responded to this review

Dear Xavier_Andrea, I am delighted to recieve your review and elated that you enjoyed the luxury of Fairmont Beijing during your business trip. The Fairmont Beijing is considered a destination within a destination and your experience outlines this expression. It's fantastic that you had the opportunity to dine in our steakhouse, The Cut and unwind in our Willow Stream Spa.... More 

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed February 13, 2015 via mobile

This hotel would have to be up there with the best Wonderful rooms, outstanding service & spotless Great place to return to after an exhausting day sightseeing The buffet breakfast is one of the best I have experienced Mouthwatering omelet yes with a Chinese flavour

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Joe H, Director, Rooms Division at Fairmont Beijing, responded to this review

Dear Peter M, We are delighted to recieve your review and elated that you had a pleasant experience in Beijing in the Winter. We appreciate your kind note in respects to our rooms, service and F&B outlets. We recently restructured our breakfast options and it's great to have positive feedback from this. If ever business or pleasure brings you back... More 

Udon Thani, Thailand
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 12, 2015

Staff are very helpful and friendly. The room was spacious and super clean. Heating and A/C work well. Location was really good, right in the middle of the city. Almost next to Yong'anli subway (3-5 minute walk), a 7-11 nearby. In a walking distance from Silk market, LG towers, and Najia Xiaoguan restaurant. Fairmont also provide some bicycles for the... More 

Was this review helpful? Yes
Joe H, Director, Rooms Division at Fairmont Beijing, responded to this review

Dear Shatchakarn C, Thank you for sharing your exceptional review. We are very pleased that the overall experience exceeded expectations in all areas. I am also happy to read that you had the opportunity to use our BMW bikes during your visit as it is a must. Personally on my days off, I truly enjoy biking through the Hutongs and... More 

Oslo, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 4, 2015

This must be my 15th visit to this fabulous hotel that I call home every time I visit Beijing. The hotel is outstanding for several reasons. The staff, as many others have noted, is extremely well-trained, polite and fully conversant in English (and hence invaluable) while you try to navigate various challenges during your visit. And the rooms are large,... More 

Was this review helpful? Yes 1
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this review

Dear Dr. Banik, Thank you very much for your most kind words. I cannot express how much the hotel appreciates having you stay with us and it always a pleasure to welcome you back. Having read that you are not particularly fond of writing reviews but took time from your busy schedule to write one for our hotel is truly... More 

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