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Fairmont Beijing

Travelers' Choice award winner
5.0 of 5
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No.8 Yong'an Dongli, Jianguo Menwai Main Street, Chaoyang District, Beijing 100022, China
Fairmont Beijing
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Ranked #16 of 5,488 Hotels in Beijing
A recent review
5 of 5 stars reviewed 2 days ago
Donna S Agua Dulce
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859 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Agua Dulce
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Seldom one can give a hotel an overall Excellent review, but I can do so for the FAIRMONT/Beijing. My host reserved the Fairmont for me which I was fussy about because I have stayed at the Grand Hyatt and Ritz Carlton hotels in my previous 8 trips to Beijing. Turned out to be a good decision per the Gold floor... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear Donna S Thanks a lot for the nice comment on Tripadvisor. It is great that you as a Beijing insider are rating us so high. I have forwarded you comments to the team who is delighted to have made you stay as convertible as possible. I hope I will be able to welcome you back to the Hotel in... More 

NJ
Level Contributor
121 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Good location for Beijing, driving distance from city highlights. Restaurants nearby and safe to walk area. Good room amenities, small museum on site. Restaurant is good and a good and plentiful breakfast buffet. The hotel though shows some wear and tear. Staff is very helpful and eager to please the guests.

Was this review helpful? Yes
Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear LoveToTravelNJ63 Thanks a lot for the nice comment on tripadvisor. It is great to hear that you have enjoyed the Hotel and the time spent with us. I hope I will be able to welcome you back personally in due time. More 

Saratoga, California
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Fairmont is top notch. definitely upgrade to Gold level. the rooms and lounge are worthwhile. the managers in the main restaurant (where breakfast is) were fantastic - i was thrilled to have indian food a couple days as a group of indians were staying at the hotel.

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Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear anuradha m Thanks a lot for the nice comment on tripadvisor. It is great to see that you have enjoyed you stay with us and I will forward you comments to the Lounge and Charlie our Manager in Lunar8 which has looked after you. I hope to welcome you back to the Hotel in due time and meet you... More 

Brisbane, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Good location, easy to go in and out. Close to train stations, shopping restaurants etc. Good to Jogg around the hotel very safe. Friendly staff in general. Concierge staff, Ms Apple, outstanding. Housekeeping very friendly even though spoke little English. Door Men attentive. Fast check in and check out with accurate billing. Bedding was excellent. Towels were not very absorbent.... More 

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Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear SushilGordon Thanks a lot for the great tripadvisor review. We are delighted to hear that you have enjoyed you stay and I have forwarded you nice review to our colleagues. Rest assure we are working on the short comings in In Room Dining and should this have solved. We are very much looking forward in welcoming you back to... More 

Nova Sotia
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

First class hotel with THE best bathroom ever- tv while in soaker tub with bath salts provided. Great room and linens. Public areas top notch. Staff very helpful with basic english and some with full grasp. Location within 5 minutes of silk market.

Was this review helpful? Yes
Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear Elaine B Thanks a lot for the great TA comment. It is great to see that you and your family have enjoyed the time with us and that you have acknowledged our staff. I will make sure to mention this to all of them. I hope as a frequent traveler we will see you back again at Fairmont Beijing... More 

Port Saint Lucie, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms, quality, service and hospitality were all typically Fairmont's standard of excellence during our 3 night stay in this amazing city. The central location made for very easy access to the Great Wall to the north, Tiananmen Square and The Forbidden City, the Summer Palace and the many temples that abound. If your e-mail account is with G-mail, get... More 

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Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear GMS001 Thanks so much for the nice comment on TA. It was a pleasure to have you here and looking after you and hope we be still long in you memory. If you trip bring you back to Beijing kindly let me know it would be a pleasure to meet you personally. More 

Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A) Some Staff service level is average. B) wifi is slow and not stable. C) Sound proofing poor. D) Gym & SPA facilities are very good. E) Room is well cleaned and smell good. F) Good location with easier access to small restaurants, Seven eleven, 24hrs Macdonald, bank ATMs, subway and shopping mall.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear 127wong Thanks a lot for taking the time to do a TA comment. We noted you comments and have made some changes to our operation mode. I apologize for the shortcoming and have discussed this with my Team, so that there would be no reappearance of such things. It would be nice to meet you personally on you next... More 

United States
Level Contributor
100 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located in a rather quiet are this hotel has a "chick" decor but made in a Chinese style. Almost every other amenity doesn't work as it should be it windows, air conditioner, water , toilet or door lock. This was our fist hotel in China and we were a bit shocked looking how badly it is maintained. However, having travelled... More 

Was this review helpful? Yes
Reto B, Director of Operatoin at Fairmont Beijing, responded to this review

Dear ab2030 Thanks a lot for the time taken to make a TA comment. We apologies that you have experienced the issues you mentioned in you comment. Let me assure that this is not our normal operation mode. I was upset to read that so many facilities did not work to you satisfaction. I hope that if you ever have... More 

Hong Kong, China
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One the few good hotels in town! But the best steakhouse in Beijing! Not the cheapest but the best steak. The young Swiss chef in the steak restaurant only gets the best quality meat as well as knows how to cook it! Also good and creative service! Always ask for the chef’s recommendation! Really try it out! Just do not... More 

Was this review helpful? Yes
Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear dh1313fr Thanks a lot for the nice comment on TA especially about Chef Chris our Chef in the Cut. It was with delight he did read you comment about his restaurant. We hope to welcome you back soon to the Hotel on one of you business trips to Beijing. More 

London, United Kingdom
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Fairmont is in the Chaoyang, or business, district of Beijing. It is very comfortable and quiet. My junior suite had excellent space and large, bright windows, together with a big bathroom. The staff are very friendly and obliging: nothing is too much trouble. I particularly commend Rita Cheung, whom I found particularly helpful. Food was good, and in the... More 

Was this review helpful? Yes
Reto B, Director of Operation at Fairmont Beijing, responded to this review

Dear Polonius45 Thanks a lot for taking the time to write a TA comment. It is very nice to see you enjoy the time with us and we are very delighted to read that you will be coming back soon. Kindly let me know if I can do anything for you in you upcoming stay and would be nice to... More 

Hotel Review Summarization

What travelers say

  • Silk market(15)
  • Very good(8)
  • Star hotel(5)
  • Great wall(4)
  • Gold room(4)
  • Would highly recommend(3)
  • Taxi driver(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (13)
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Dining (9)
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Room/suite (11)
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Pool/beach area (1)
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Bathroom (1)
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Other (34)
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