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Golden Phoenix Hotel Beijing

#3,365 of 5,488 Hotels in Beijing
No.27 Litian Road, Shunyi District, Beijing 101317, China
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Golden Phoenix Hotel Beijing
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Ranked #3,365 of 5,488 Hotels in Beijing
A recent review
5 of 5 stars Reviewed April 10, 2015
Robert R Beijing Region, China
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140 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Anaheim, California
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 1 week ago

We were put up at this hotel because Air China flight delay. They said it as a 4 star but really is a 2 star maybe. The room was dirty, the shower was like a motorhome shower where the toilet and everything gets wet when you shower and a drain in the middle of the bathroom floor. The free buffet... More 

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Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed June 10, 2015

Was placed here by Air China because I missef my plane due to a delay. The staff hardly understands english at all. I was placed in a twin room and had to share with a stranger. I asked for a non smokers room, but got a smoker. I complained but the staff was unwilling to help me. I payed 150rmb... More 

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Saint-Petersburg, Russia
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed May 16, 2015

Was in that hotel because of AirChina flight delay. We traveled together so ended up in double room, but some of the single travelers from the same flight were placed in double room with strangers from the same flight. When we entered a room it was not cleaned from previous guest with a strong cigarette smell and full ashtray. We... More 

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Beijing Region, China
1 review
5 of 5 stars Reviewed April 10, 2015

Air China put us up here for missed flight Free except for 25 dollar single room with two baths. Spacious room with bed. Couch. TV. Two baths, one with walk in shower. Hot water. Room decor very well maintained. Beautiful wood furniture which matches baseboards and bathroom door. Ethernet cord instead of wifi which made internet fast. Good deal really... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 2, 2015

The staff don't understand even the most basic customer service. They were rude and unhelpful. The hotel itself is your standard Chinese biz hotel. No thrills. Really the issue is the staff, just the worst. Very few speak English, manager is rude. Can't say it enough, terrible experience. DO NOT STAY HERE

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Clarion, Pennsylvania
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 17, 2015

Delayed Air China flight; missed connection; they put us up in this awful place. Very few staff speak any English and those 10% that do are hard to understand. Housekeeping is at very low standard. Non-smoking room reeked of smoke and had ashtrays. I asked for move and they said all rooms non-smoking but guests smoke anyway so they put... More 

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Skopje, Republic of Macedonia
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed January 8, 2015

This is for the Beijing Airport... Awful experience, disorganized place, people that should not work there, no sense of direction, no thinking out of the box, simply, DON’T EVER EVER GO THERE… As for the hotel, the people were nice, but you must pay money if you don't want to stay in the room wit a stranger. The food was... More 

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alberta
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed January 5, 2015

Our flight from Beijing to Manila was cancelled due to bad weather in December. Air China booked this hotel for us. We stayed for 2 nights but it felt like an eternity. We arrived there with a hundred other people, it was chaotic. The front desk can't even speak English! There were 5 of them and only 1 person can... More 

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Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed December 29, 2014

We were checked into this hotel as our flight was cancelled. Very disappointing - sink blocked, long hairs in shower and in the bed. It's obvious that is is a captive market and they don't have to try!

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Geoje, South Korea
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 12, 2014

If you are the kind of person that is stuck due to delays, this place is close to the airport & as indicated by many with free shuttle service! If you though are the kind of person, that expects a good experience, then think again! The Hotel though place very well central, is not the type of hotel I recommend,... More 

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