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Golden Phoenix Hotel Beijing

#3,386 of 5,488 Hotels in Beijing
No.27 Litian Road, Shunyi District, Beijing 101317, China
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1 room 1 guest
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Golden Phoenix Hotel Beijing
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144 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Prangins, Switzerland
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel located near the airport in the middle of nowhere. Free shuttle: problem is to find it at the airport !!!!! If you call the hotel they give you another phone number. If you call this number you get no reply. Taxis are not willing to go there as location is not far enough ! I finally found the shuttle.....at... More 

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Ottawa, Canada
Level Contributor
270 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a terrible hotel, the rooms smell like smoke, the carpets have huge stains on them and it just basically is a zero star hotel. Even the sheets left me concerned. They had little slippers (wrapped in plastic) - you will want to wear those. If you are pondering staying here don't. Not even for a brief airport layover.... More 

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Travelers are raving about these Beijing hotels

New York City, New York
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our flight from Delhi was delayed 5 hours which meant we missed our connecting flight. The only available flight was 2 days later at 6 am. Tired, annoyed and hungry - we arrived at this airport after being picked up by Air China's staff. We were given a spacious room with a king bed (419); and although the carpets weren't... More 

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Anaheim, California
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed July 19, 2015

We were put up at this hotel because Air China flight delay. They said it as a 4 star but really is a 2 star maybe. The room was dirty, the shower was like a motorhome shower where the toilet and everything gets wet when you shower and a drain in the middle of the bathroom floor. The free buffet... More 

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Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed June 10, 2015

Was placed here by Air China because I missef my plane due to a delay. The staff hardly understands english at all. I was placed in a twin room and had to share with a stranger. I asked for a non smokers room, but got a smoker. I complained but the staff was unwilling to help me. I payed 150rmb... More 

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Saint-Petersburg, Russia
Level Contributor
135 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed May 16, 2015

Was in that hotel because of AirChina flight delay. We traveled together so ended up in double room, but some of the single travelers from the same flight were placed in double room with strangers from the same flight. When we entered a room it was not cleaned from previous guest with a strong cigarette smell and full ashtray. We... More 

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Beijing Region, China
1 review
5 of 5 stars Reviewed April 10, 2015

Air China put us up here for missed flight Free except for 25 dollar single room with two baths. Spacious room with bed. Couch. TV. Two baths, one with walk in shower. Hot water. Room decor very well maintained. Beautiful wood furniture which matches baseboards and bathroom door. Ethernet cord instead of wifi which made internet fast. Good deal really... More 

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 2, 2015

The staff don't understand even the most basic customer service. They were rude and unhelpful. The hotel itself is your standard Chinese biz hotel. No thrills. Really the issue is the staff, just the worst. Very few speak English, manager is rude. Can't say it enough, terrible experience. DO NOT STAY HERE

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Clarion, Pennsylvania
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 17, 2015

Delayed Air China flight; missed connection; they put us up in this awful place. Very few staff speak any English and those 10% that do are hard to understand. Housekeeping is at very low standard. Non-smoking room reeked of smoke and had ashtrays. I asked for move and they said all rooms non-smoking but guests smoke anyway so they put... More 

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Skopje, Republic of Macedonia
Level Contributor
123 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed January 8, 2015

This is for the Beijing Airport... Awful experience, disorganized place, people that should not work there, no sense of direction, no thinking out of the box, simply, DON’T EVER EVER GO THERE… As for the hotel, the people were nice, but you must pay money if you don't want to stay in the room wit a stranger. The food was... More 

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