We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Golden Phoenix Hotel Beijing

#2,754 of 5,485 Hotels in Beijing
No.27 Litian Road, Shunyi District, Beijing 101317, China
Hotel amenities
Golden Phoenix Hotel Beijing
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #2,754 of 5,485 Hotels in Beijing
A recent review
5 of 5 stars Reviewed April 10, 2015
Robert R Beijing Region, China
Add Photo Write a Review

138 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    10
    35
    41
    21
    31
See reviews for
13
19
22
34
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (138)
  • Mar-May only
    (38)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (27)
All months
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago

Was placed here by Air China because I missef my plane due to a delay. The staff hardly understands english at all. I was placed in a twin room and had to share with a stranger. I asked for a non smokers room, but got a smoker. I complained but the staff was unwilling to help me. I payed 150rmb... More 

Was this review helpful? Yes
Saint-Petersburg, Russia
Level Contributor
132 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed May 16, 2015

Was in that hotel because of AirChina flight delay. We traveled together so ended up in double room, but some of the single travelers from the same flight were placed in double room with strangers from the same flight. When we entered a room it was not cleaned from previous guest with a strong cigarette smell and full ashtray. We... More 

Was this review helpful? Yes
Beijing Region, China
1 review
5 of 5 stars Reviewed April 10, 2015

Air China put us up here for missed flight Free except for 25 dollar single room with two baths. Spacious room with bed. Couch. TV. Two baths, one with walk in shower. Hot water. Room decor very well maintained. Beautiful wood furniture which matches baseboards and bathroom door. Ethernet cord instead of wifi which made internet fast. Good deal really... More 

Was this review helpful? Yes
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 2, 2015

The staff don't understand even the most basic customer service. They were rude and unhelpful. The hotel itself is your standard Chinese biz hotel. No thrills. Really the issue is the staff, just the worst. Very few speak English, manager is rude. Can't say it enough, terrible experience. DO NOT STAY HERE

Was this review helpful? Yes 1
Clarion, Pennsylvania
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed January 17, 2015

Delayed Air China flight; missed connection; they put us up in this awful place. Very few staff speak any English and those 10% that do are hard to understand. Housekeeping is at very low standard. Non-smoking room reeked of smoke and had ashtrays. I asked for move and they said all rooms non-smoking but guests smoke anyway so they put... More 

Was this review helpful? Yes 1
Skopje, Republic of Macedonia
Level Contributor
114 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed January 8, 2015

This is for the Beijing Airport... Awful experience, disorganized place, people that should not work there, no sense of direction, no thinking out of the box, simply, DON’T EVER EVER GO THERE… As for the hotel, the people were nice, but you must pay money if you don't want to stay in the room wit a stranger. The food was... More 

Was this review helpful? Yes 1
alberta
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed January 5, 2015

Our flight from Beijing to Manila was cancelled due to bad weather in December. Air China booked this hotel for us. We stayed for 2 nights but it felt like an eternity. We arrived there with a hundred other people, it was chaotic. The front desk can't even speak English! There were 5 of them and only 1 person can... More 

Was this review helpful? Yes
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed December 29, 2014

We were checked into this hotel as our flight was cancelled. Very disappointing - sink blocked, long hairs in shower and in the bed. It's obvious that is is a captive market and they don't have to try!

Was this review helpful? Yes
Geoje, South Korea
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed December 12, 2014

If you are the kind of person that is stuck due to delays, this place is close to the airport & as indicated by many with free shuttle service! If you though are the kind of person, that expects a good experience, then think again! The Hotel though place very well central, is not the type of hotel I recommend,... More 

Was this review helpful? Yes
New York City, New York
Level Contributor
78 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed November 19, 2014

We were sent to the Golden Phoenix by Air China when we missed our flight connection and had to wait until the following day to leave Beijing. The hotel is located about a 10 minute drive from the airport. We were given a very large room (probably a junior suite). It included a sitting area and 1 1/2 bathrooms. The... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay