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Golden Phoenix Hotel Beijing

#2,218 of 5,465 Hotels in Beijing
No.27 Litian Road, Shunyi District, Beijing 101317, China
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Golden Phoenix Hotel Beijing
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Ranked #2,218 of 5,465 Hotels in Beijing
A recent review
5 of 5 stars Reviewed April 10, 2015
Robert R Beijing Region, China
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135 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Saint-Petersburg, Russia
Top Contributor
127 reviews 127 reviews
38 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 1 week ago

Was in that hotel because of AirChina flight delay. We traveled together so ended up in double room, but some of the single travelers from the same flight were placed in double room with strangers from the same flight. When we entered a room it was not cleaned from previous guest with a strong cigarette smell and full ashtray. We... More 

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Beijing Region, China
1 review
5 of 5 stars Reviewed April 10, 2015

Air China put us up here for missed flight Free except for 25 dollar single room with two baths. Spacious room with bed. Couch. TV. Two baths, one with walk in shower. Hot water. Room decor very well maintained. Beautiful wood furniture which matches baseboards and bathroom door. Ethernet cord instead of wifi which made internet fast. Good deal really... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 2, 2015

The staff don't understand even the most basic customer service. They were rude and unhelpful. The hotel itself is your standard Chinese biz hotel. No thrills. Really the issue is the staff, just the worst. Very few speak English, manager is rude. Can't say it enough, terrible experience. DO NOT STAY HERE

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Clarion, Pennsylvania
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed January 17, 2015

Delayed Air China flight; missed connection; they put us up in this awful place. Very few staff speak any English and those 10% that do are hard to understand. Housekeeping is at very low standard. Non-smoking room reeked of smoke and had ashtrays. I asked for move and they said all rooms non-smoking but guests smoke anyway so they put... More 

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Skopje, Republic of Macedonia
Top Contributor
109 reviews 109 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 8, 2015

This is for the Beijing Airport... Awful experience, disorganized place, people that should not work there, no sense of direction, no thinking out of the box, simply, DON’T EVER EVER GO THERE… As for the hotel, the people were nice, but you must pay money if you don't want to stay in the room wit a stranger. The food was... More 

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alberta
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed January 5, 2015

Our flight from Beijing to Manila was cancelled due to bad weather in December. Air China booked this hotel for us. We stayed for 2 nights but it felt like an eternity. We arrived there with a hundred other people, it was chaotic. The front desk can't even speak English! There were 5 of them and only 1 person can... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed December 29, 2014

We were checked into this hotel as our flight was cancelled. Very disappointing - sink blocked, long hairs in shower and in the bed. It's obvious that is is a captive market and they don't have to try!

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Geoje, South Korea
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 12, 2014

If you are the kind of person that is stuck due to delays, this place is close to the airport & as indicated by many with free shuttle service! If you though are the kind of person, that expects a good experience, then think again! The Hotel though place very well central, is not the type of hotel I recommend,... More 

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New York City, New York
Top Contributor
78 reviews 78 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 19, 2014

We were sent to the Golden Phoenix by Air China when we missed our flight connection and had to wait until the following day to leave Beijing. The hotel is located about a 10 minute drive from the airport. We were given a very large room (probably a junior suite). It included a sitting area and 1 1/2 bathrooms. The... More 

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Karachi
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed November 16, 2014

Many reviews are negative about this fine hotel, but I don't think so. This is very good hotel for your short stay. Near to airport and their free shuttle service is awesome. They picked us from Beijing airport very smoothly and drop us to their hotel. Counter staff was very helpful. They gave us very good and clean room to... More 

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