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Park Plaza Beijing West

#134 of 5,457 Hotels in Beijing
Certificate of Excellence
No.17 Xicui Road, Haidian District, Beijing 100036, China
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Park Plaza Beijing West
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Park Plaza Beijing West
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143 reviews from our community

Traveler rating
    38
    66
    33
    1
    5
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21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 of 5 stars Reviewed February 5, 2015

first impression was good nice looking foyer. Room was a bit scruffy with bits peeling off the décor. The grouting around the bath needed to be renewed. Not impressed with reception staff, one of them raised her voice to me when I asked for the return of my passport, none of the seemed capable of doing anything without asking someone... More 

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Neftali B, General Manager at Park Plaza Beijing West, responded to this review

Dear Guest, Warm Greetings from Park Plaza Beijing West! We appreciate your business and the time you took to share your experience with us. I would like to apologize for the overall experience with your room and at the reception desk.I have noted your valuable comments and will most definitely address these issues with the individuals concerned. Once Again, Thank... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 19, 2014 via mobile

the hotel is fine even if it does have the feel that's maybe geared towards business rather than leisure use. Clean and modern but it's a fair distance away from the very centre (near the 3rd ring road from recollection) although there is a metro station some 15 mins walk away. Air con was not operating even though weather was... More 

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Bartlett, Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 19, 2014

Nice room. Comfortable bed. Amenities include: iron & ironing board, refrigerator, electric kettle, hair dryer, free bottle of water. The full picture window between the bedroom and the bathroom was puzzling---but there is a shade that can be drawn. Overall lighting is a problem. The room lights are recessed and do not give off much light. Lighting in the bathroom... More 

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Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 5, 2014

Nothing to complain, except the way people at the reception desk are prepared for foreign travellers. They don't speak a very good English and they don't know much about Euro (currency). At the check in, a girl at the reception desk, who's English was terrible, insisted that I should leave a deposit of 500 euros for 5 nights and, I... More 

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Kelowna, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 30, 2014

Stayed here during a Asian cruise trip as the port can be about a 3hr. drive each way. Very surprised with how great the room was because we had a good rate. Requested and were given an grade to an upper floor because of busy neighborhood, room was very quiet. Huge and lovely breakfast included in the price. Also included... More 

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melbourne
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 28, 2014

We arrived at this hotel after a very long time travelling and were very upset with the fact that the air conditioning didn't work. It turns out that the Beijing authorities don't allow the temp to be turned down because it was autumn. The front desk sent a fan to the room, they also opened the door to the belcony,... More 

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North Carolina
Top Contributor
52 reviews 52 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 21, 2014

Stayed here with a group and like other reviews the only real problem was the lack of AC. We had a couple of meals on our own and found he food to be excellent and inexpensive. The location of the hotel was such that it was near a couple of malls and restaurants. A nice location to be able to... More 

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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 15, 2014

This was the third hotel we stayed in during our China trip with a Wendy Wu tour. By this time we were accustomed to Chinese style hard beds. At first glance the room was excellent. It looked modern and clean. The window through to the shower from the living area was an interesting touch, but there was a blind in... More 

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Port Ludlow, Washington
Top Contributor
123 reviews 123 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 7, 2014 via mobile

Stayed here for four days with a group. The hotel was high quality with the exception that management turns off the air conditioning during the fall season, and with what we guess was unseasonably warm weather, it was unbearably warm. No amount of complaining helped, though we ultimately obtained a fan. The room was quite large and well equipped with... More 

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Richardson, Texas
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 7, 2014

The hotel is a modern, well-appointed facility that is clean. It is located in the southwest area of Beijing but not in walking distance from a metro station. Staff is friendly and accommodating but could not get our rooms cool enough in the evenings because Beijing authorities dictated that air conditioning use after the summer season is prohibited!! Price of... More 

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