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Renaissance Beijing Capital Hotel

#12 of 5,488 Hotels in Beijing
Certificate of Excellence
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No.61 Dongsanhuan Middle Road, Chaoyang District, Beijing 100022, China
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Renaissance Beijing Capital Hotel
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962 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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Houston, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Simply put one of the best service experiences ever. Wonderful staff, clean, well located and first rate bargain for the cost. The 24th floor business lounge does it all, business services, transport assistance, great breakfast. Just a home away from home. Super helpful people. Genuinely nice and fun to be around. Superb management that is very hands on, you see... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel. It is great to know that your families enjoyed your stay and satisfied with our service overall. Your compliments of our Club Lounge services have been shared with hotel management team already. And we look forward to meeting you next... More 

Tampa, Florida, United States
Level Contributor
72 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stay here every time I am In Beijing and highly recommend it. If you have the status to use the concierge service don't miss it! The view is beautiful at night and the food and drinks make it worth visiting as well. The staff serving the lounge are personable as well. Kesenia from Russia is delightful and seems to... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel in such details. And hope you are totally recovered now. It is great to know that you were totally satisfied with our service and facilities. I feel really proud when I read your review and comments. It is said small... More 

Stuttgart, Germany
5 of 5 stars Reviewed 4 days ago NEW

I enjoyed my stay here. Breakfast is good, Fresh Juice is great!! The service at check in is quite long to wait but the manager Miss Panawan Dolle is very attentive to that and helped me to check in quickly. She makes me feel welcome with her hospitality. Recommend this hotel if you look for good hotel, good location and... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for sharing your experience of stay in the Renaissance Beijing Capital Hotel. And glad you had a comfortable stay with us and great to know that you liked our breakfast and our Front Desk service. Your feedback and comments have been shared with our operation team already. We look forward to meeting you for your next... More 

USA
1 review
5 of 5 stars Reviewed 1 week ago

I must send my heartfelt thanks to their special hospitality while I felt sick during my stay between July 20-23. I was very impressed by the caring of all the staff. On July 20, I flew in from US as a crew member, staying in the hotel. Since then, I have been coughing non-stop, sweating throughout the whole night and... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel in such details. And hope you are totally recovered now. It is great to know that you were totally satisfied with our service and facilities. I feel really proud when I read your review and comments. It is said small... More 

Hong Kong, null, Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very good Hotel. The staff of Club Lounge and concierge department are very polite. Especially the Club Lounge Team's supervisor "Jane", she always provide the professional service to each people when live in this hotel.

Was this review helpful? Yes 1
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel. It is great to know that your families enjoyed your stay and satisfied with our service overall. Your compliments of our Club Lounge services have been shared with hotel management team already. And we look forward to meeting you next... More 

Greater Sochi, Russia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My boyfriend was staying in this hotel as business , i was with him in club loundge in BR and Dinner time. Excellent executive lounge , good breakfast and evening drinkings Close to market , subway and a quality property , nice rooms great shower , lounge . Service is perfect . i m not regret that choose this hotel... More 

Was this review helpful? Yes 1
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience and your highly recommendation of staying in the Renaissance Beijing Capital Hotel. It is great to know that you enjoyed the spacious room, Club Lounge service and our breakfast. I hope you had a chance to try our Renaissance local benedict Egg in BLD café. It is our... More 

Beijing, China
1 review
5 of 5 stars Reviewed 2 weeks ago

" I visited this hotel for meeting my foreign colleagues. While I was waiting for them at the lobby, I got an attention and unexpected service from the manager Ms Panawan who came and talked to me, asked me if I may need help and offered me the drink even I was not the guest there. This kind of service... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for sharing your experience of stay in the Renaissance Beijing Capital Hotel. And glad you had a comfortable visit at our hotel and satisfied with our service from Front Desk. We are looking forward to hearing your next story of your stay. Have a fabulous day, Chanel Jiang Director of Marketing Communications More 

Yekaterinburg, Russia
5 of 5 stars Reviewed 2 weeks ago

I've travelled to Beijing a lot over the past years and have stayed in many of the nicer hotels. As to the RENAISSANCE BEIJING CAPITAL I rate it one of the best in town. The building and interior design look great, the rooms are comfortable, wi-fi is free and the restaurants, fitness center and spa offer all you need. Especial... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for sharing your experience of stay in the Renaissance Beijing Capital Hotel. And glad you had a comfortable stay with us and great to know that you enjoyed our Club Lounge service. Also we really appreciate that you give us such a high recommendation and rating. Please let us know for your next arrival and we... More 

Beijing, China
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Have been stay in this nice hotel for a few months bofore. Excellent services. Delicious breakfast. Convenient locations. A little negative in my most recent stay: The music played in the lobby is way too loud. I cannot hear from each other in arm's length. Complained to the front desk, but no one can change that. Guess it is marketing... More 

Was this review helpful? Yes
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for sharing your experience of stay in the Renaissance Beijing Capital Hotel. And I’m sorry to know that our service didn’t meet your expectation. Meanwhile, thanks for your comments and feedback about the music volume issue and we will look into it. Please let me know if there is anything more in detail you would like... More 

Vincennes, France
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i enjoyed once again a perfect stay in a club room (giving lounge access). Very modern hotel with all needed facilities, well located close to Guomao business district and more over a great service. Ps. Special thanks to Jane on 24th floor lounge for warm welcome and top service every stay

Was this review helpful? Yes 1
Chanel J, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review

Dear valued guest, Thanks for taking your time to share your experience of staying in the Renaissance Beijing Capital Hotel. It is great to know that your families enjoyed your stay and satisfied with our service overall. Your compliments of our Club Lounge services have been shared with hotel management team already. And we look forward to meeting you next... More 

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