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Holiday Inn Downtown Beijing

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No.98 Beilishi Road, Xicheng Distrct, Beijing 100037, China
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Holiday Inn Downtown Beijing
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Holiday Inn Downtown Beijing
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301 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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    (78)
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There are newer reviews for Holiday Inn Downtown Beijing
See the most recent reviews
Birmingham, UK
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 21, 2014

I arrived in Beijing after a long journey (coming up for 24 hours) for a 3 night stay so it was a very welcoming sight when i arrived at this hotel. The entrance was very clean and welcoming. The reception staff were so efficient even though it was busy i was soon registered and then taken to my room. The... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via tripadvisor. Your words are most encouraging and we are glad that we were able to make your stay enjoyable. We look forward to welcoming you back to the Holiday Inn Beijing Downtown. More 

UK
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

Stayed here for three days. Staff have limited English but try to help. We got told we had requested a smoking room but we hadn't and asked to change it, the guy on reception acted as though he was looking for another room and then still put us in a smoking room (the whole floor was smoking rooms) so it... More 

Was this review helpful? Yes
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via tripadvisor. We would like to apologize to you for the inefficient service at our front desk and the quality of the service at the restaurant. Our aim is to ensure that we deliver the highest standards of service to all our guests at all... More 

Beijing Region, China
Level Contributor
77 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed September 9, 2014

Stayed at the Holiday Inn for three nights before moving in the new apartment. It is close to Financial Street and a major transportation hub, so the location is relatively convenient compared to other Holiday Inns in Beijing. However, the hotel itself is just way too old and really needs a thorough renovation. The carpet in the hallway smells very... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facilities via Tripadvisor. Your remarks on our service are most encouraging. We apologize for the inconvenience caused during your stay. Thank you once again for your patronage and look forward to pleasure of welcoming you back in the near future. More 

Steyr, Austria
Level Contributor
102 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed July 25, 2014

Very close to Metro Station, smaller 5 min, but on small side road. (Therefore it is quiet for sleeping) Rooms are clean. Each day you get complementary water. Receptionist have some problems with English, but try to help. Breakfast is included for 2 per double room, additional one is RMB 116. WIFI is free but very slow. All over I... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via tripadvisor. Your remarks on our services and room cleanliness are most encouraging. We apologize for the speed of Wifi and the inconvenience caused to you on the English problem of our Front Office staff. We have equipped a wireless router in each guest room... More 

Groningen, The Netherlands
Level Contributor
132 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 23, 2014

we have been staying in this hotel from the 14th - 21th of july and we can only be more than positive about this hotel. We have been in Beijing for more than 100 times and although this hotel has 4 stars "only". We know how the stars work in this city. We had booked the executive floor for a... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via Tripadvisor. Your remarks on our service and Executive Club benefits are most encouraging. In response to your comment on our staff English, we have been taking steps to implement a training program to improve English level of our service staff. Take this opportunity, we... More 

Shanghai, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

the hotel is good and used to stay there; this trip was promoted with instant upgrade to executive room with certain premium charge. the executive room is good but not as expected with value; there were no difference with ordinary rooms except the room size is bigger and free drinks. the executive lounge is also a bit disappointed although personnel... More 

Was this review helpful? Yes
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via Tripadvisor. Your remarks on our services are most encouraging. We apologize for the value of our Executive Club room and lounge which was not up to your expectation. Our management team are reviewing the benefits and value to make our Executive Club guest to... More 

Northern Ireland
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 8, 2014

Quite good overall, the personnel always willing to help (the only limitation in some of them was English). There was a problem with our bathroom but they fixed it quickly, we need to wait for 30' in the bar and they gave us a voucher each for a drink. Great location, walking distance from Forbidden City and from a metro... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility on line. Your remarks on our services and the initiatives of our staff are most encouraging. We apologize for keeping you waiting for a room and the inconvenience caused to you on your bathroom. We have enhanced our efficiency of turning over of guest room... More 

Germany
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 5, 2014

Stayed there for 10 days during a business trip in June. The service was exceptionally good! Friendly staff, good service, nice big room, wifi free, Only a pool has been missing, as it was very hot! If you take a buffet dinner in the restaurant, cold draft beer is included!!!

Was this review helpful? Yes 2
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Dear Guest, Thank you very much for taking you precious time to evaluate our service and facility on line. Your remarks on our staff and room facilities are most encouraging. It is always encouraging to hear guest's satisfaction like yours. Take this opportunity, we would like to thank you once again for your patronage and we look forward to the... More 

Phoenix, Arizona
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed June 1, 2014 via mobile

We spent two weeks here for vacation. Hotel was booked for us by our friends who hosted us. Warmly greeted by staff upon arrival, many of which spoke English well. Received an inside facing room which didn't offer much of a view, but didn't matter since we we're only there to sleep. Many hotels require $50US equivalent per night deposit... More 

Was this review helpful? Yes 3
Ada L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for your online reviews. Your remarks on our services and room are most encouraging. Your compliments to our staff are much appreciated. Take this opportunity, we would like to thank you once again for your patronage and we look forward to the pleasure of welcoming you back to the Holiday Inn Beijing Downtown in the near... More 

scotland
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 31, 2014

Our room was shabby, but clean and well-equipped. Lots of Western food chains within a block. Evening meal pleasant and breakfast buffet adequate. Nice courtyard café area. Would go back and stay here happily

Was this review helpful? Yes
Ada L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Dear guest, thank you very much for your online review. Your remarks are most constructive and encouraging. It is always our goal to make improvement through valuable comments and suggestions from important guests like yourself. Your remarks on the room's condition would be considered, and has been discussed with the concerned department for the necessary improvement. Thank you again and... More 

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