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Holiday Inn Downtown Beijing

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No.98 Beilishi Road, Xicheng Distrct, Beijing 100037, China
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Holiday Inn Downtown Beijing
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Holiday Inn Downtown Beijing
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300 reviews from our community

Traveler rating
    60
    165
    62
    8
    5
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28
42
14
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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There are newer reviews for Holiday Inn Downtown Beijing
See the most recent reviews
UK
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 20, 2014 via mobile

Stayed here for three days. Staff have limited English but try to help. We got told we had requested a smoking room but we hadn't and asked to change it, the guy on reception acted as though he was looking for another room and then still put us in a smoking room (the whole floor was smoking rooms) so it... More 

Was this review helpful? Yes
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via tripadvisor. We would like to apologize to you for the inefficient service at our front desk and the quality of the service at the restaurant. Our aim is to ensure that we deliver the highest standards of service to all our guests at all... More 

Cleveland, Ohio, United States
Top Contributor
77 reviews 77 reviews
77 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 9, 2014

Stayed at the Holiday Inn for three nights before moving in the new apartment. It is close to Financial Street and a major transportation hub, so the location is relatively convenient compared to other Holiday Inns in Beijing. However, the hotel itself is just way too old and really needs a thorough renovation. The carpet in the hallway smells very... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facilities via Tripadvisor. Your remarks on our service are most encouraging. We apologize for the inconvenience caused during your stay. Thank you once again for your patronage and look forward to pleasure of welcoming you back in the near future. More 

Steyr, Austria
Top Contributor
100 reviews 100 reviews
60 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed July 25, 2014

Very close to Metro Station, smaller 5 min, but on small side road. (Therefore it is quiet for sleeping) Rooms are clean. Each day you get complementary water. Receptionist have some problems with English, but try to help. Breakfast is included for 2 per double room, additional one is RMB 116. WIFI is free but very slow. All over I... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via tripadvisor. Your remarks on our services and room cleanliness are most encouraging. We apologize for the speed of Wifi and the inconvenience caused to you on the English problem of our Front Office staff. We have equipped a wireless router in each guest room... More 

Groningen, The Netherlands
Top Contributor
92 reviews 92 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 23, 2014

we have been staying in this hotel from the 14th - 21th of july and we can only be more than positive about this hotel. We have been in Beijing for more than 100 times and although this hotel has 4 stars "only". We know how the stars work in this city. We had booked the executive floor for a... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via Tripadvisor. Your remarks on our service and Executive Club benefits are most encouraging. In response to your comment on our staff English, we have been taking steps to implement a training program to improve English level of our service staff. Take this opportunity, we... More 

Shanghai, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

the hotel is good and used to stay there; this trip was promoted with instant upgrade to executive room with certain premium charge. the executive room is good but not as expected with value; there were no difference with ordinary rooms except the room size is bigger and free drinks. the executive lounge is also a bit disappointed although personnel... More 

Was this review helpful? Yes
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility via Tripadvisor. Your remarks on our services are most encouraging. We apologize for the value of our Executive Club room and lounge which was not up to your expectation. Our management team are reviewing the benefits and value to make our Executive Club guest to... More 

Northern Ireland
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 8, 2014

Quite good overall, the personnel always willing to help (the only limitation in some of them was English). There was a problem with our bathroom but they fixed it quickly, we need to wait for 30' in the bar and they gave us a voucher each for a drink. Great location, walking distance from Forbidden City and from a metro... More 

Was this review helpful? Yes 1
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for taking your precious time to evaluate our service and facility on line. Your remarks on our services and the initiatives of our staff are most encouraging. We apologize for keeping you waiting for a room and the inconvenience caused to you on your bathroom. We have enhanced our efficiency of turning over of guest room... More 

Germany
Senior Contributor
46 reviews 46 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 5, 2014

Stayed there for 10 days during a business trip in June. The service was exceptionally good! Friendly staff, good service, nice big room, wifi free, Only a pool has been missing, as it was very hot! If you take a buffet dinner in the restaurant, cold draft beer is included!!!

Was this review helpful? Yes 2
Carol L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Dear Guest, Thank you very much for taking you precious time to evaluate our service and facility on line. Your remarks on our staff and room facilities are most encouraging. It is always encouraging to hear guest's satisfaction like yours. Take this opportunity, we would like to thank you once again for your patronage and we look forward to the... More 

Phoenix, Arizona
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 1, 2014 via mobile

We spent two weeks here for vacation. Hotel was booked for us by our friends who hosted us. Warmly greeted by staff upon arrival, many of which spoke English well. Received an inside facing room which didn't offer much of a view, but didn't matter since we we're only there to sleep. Many hotels require $50US equivalent per night deposit... More 

Was this review helpful? Yes 3
Ada L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Thank you very much for your online reviews. Your remarks on our services and room are most encouraging. Your compliments to our staff are much appreciated. Take this opportunity, we would like to thank you once again for your patronage and we look forward to the pleasure of welcoming you back to the Holiday Inn Beijing Downtown in the near... More 

scotland
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 31, 2014

Our room was shabby, but clean and well-equipped. Lots of Western food chains within a block. Evening meal pleasant and breakfast buffet adequate. Nice courtyard café area. Would go back and stay here happily

Was this review helpful? Yes
Ada L, Director of Sales at Holiday Inn Downtown Beijing, responded to this review

Dear guest, thank you very much for your online review. Your remarks are most constructive and encouraging. It is always our goal to make improvement through valuable comments and suggestions from important guests like yourself. Your remarks on the room's condition would be considered, and has been discussed with the concerned department for the necessary improvement. Thank you again and... More 

Montevideo, Uruguay
Top Contributor
51 reviews 51 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 8, 2014

Not up to HI standard... Even forgot to clean our room one day. Small room, very poor service at front desk and coffee shop... Disappointed. It is located close to a subway station but aside from that there are no attractions or restaurants close by.

Was this review helpful? Yes 1
Ada L, Public Relations Manager at Holiday Inn Downtown Beijing, responded to this review

Dear guest, Thank you for taking your precious time to share your recent staying experience with us. Your special suggestions were delivered to the hotel management and arouse much attention on them. Proper actions and staff training have been arranged as soon as possible to ensure such things would not happen again. Your advises are very appreciated that they gave... More 

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