We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4,970 Beijing hotels

Novotel Sanyuan Hotel

4.0 of 5 Hotel   |   Shuguang Xili A5, Tower 18, Chao Yang District | Subway station SanyuanQiao Exit D, Beijing 100028, China (China International Exhibition Centre)
Hotel website
Hotel deals
Hotel amenities
Special Price
Early Break - 30% off!
Save Saved
You added Novotel Sanyuan Hotel to your Saves list
Novotel Sanyuan Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Agoda.com Hotels.com
and 10 more sites!
71%
Ranked #304 of 4,970 hotels in Beijing
Certificate of Excellence 2013
A recent review
Write a Review

438 people have reviewed this hotel

Traveler rating
    77
    220
    97
    31
    13
See reviews for
24
37
66
193
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Guildford, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed many times at the Novotel Sanyaun since it opened in 2008 because of its good location, decent rooms and generally god service. After my last stay I doubt I will stay here again! There were problems at check-in (long wait, passport 'lost' for 10 minutes), with my room (shower blocked and only a trickle of water, window... More

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Ms./ Mr. CFSurrey, Thank you for taking the time to highlight some shortfall in service that you observed during your stay. We have taken note of the different areas that were not satisfactory and we will strengthen both trainings & supervision to avoid it happens again in the future, I can assure you that we take your remarks with... More

Beijing, China
Contributor
20 reviews 20 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the best for the price I have stayed in Beijing. Excellent location, friendly staff and efficent. Great stay even if only for 1 night. Room service was also very good. Onlything was that th shower didnt work correctly

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Mr. GeoffKennedy, Thanks a lot for sharing your positive comments and for your honest feedback. The hotel is currently reviewing all rooms in relation to bathroom equipment with the aim of maintaining these to a higher standard in all of our rooms in the near future. We look forward to welcome you again during your next trip in Beijing,... More

Hong Kong, China
Contributor
11 reviews 11 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I've stayed at this hotel a few times now, and it's ok for a few days. The rooms are reasonably sized, with all necessary facilities in them, however the bed is a bit on the hard side. The receptionists all speak enough English to be able to get by. The restaurant, although of a good size, does not really serve... More

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Mr. Nick G, Thank you for sharing your experience in Novotel Beijing Sanyuan and we have well noted your comments regarding the bed being too hard & breakfast which seems to be one item that we have to fix in priority. Rest assured we have already begun the process to improve our food and beverage offering and I sincerely... More

Bangkok
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Service is very poor, rooms small and not really comfortable (very hard bed), breakfest is horrible. Without any doubt the worst Accor hotel I have ever stayed in! Hotel becoming more and more Chinese service style. Too expensive for what you get. Location is convenient for subway and direct airport train, but not at all for taxi! Most of them... More

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Mr. Schaffter, Sincerely sorry to read that your stay in our hotel was not up to your expectation, and we thank you for bringing up those areas which requires improvement. In order to target more accurately those unsatisfactory areas, could you please provide us more details on which part of the service & breakfast were not good? As for... More

1 review
2 of 5 stars Reviewed March 18, 2014

I have stayed in this hotel 4 times over the past year or so and it seems to get worse each time I stay. This is a shame since it's location to the subway (with direct train to the airport) is such a selling point. On my last visit, I rang reception to find out why there were no English... More

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Guest, Thank you for leaving your comments on Trip Advisor and letting us know about area hotel need to improve and sincere apologies for the shortfall in term of quality of your stay. First of all, I would like to reassure you that we do pay our bills and still provide English channels. The problem you experienced should be... More

Kuala Lumpur
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 6, 2014

This was my second stay in this hotel. Reason is convenient access to airport with airport railway express. Breakfast is improved, food refilled faster. There is a shopping mall nearby with supermarket (which is not cheap), 10 minutes walk to 7-11. Easy to get taxi at the main road. Bathroom facilities need checking and repairation in every room, was having... More

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Madam/Sir, We are glad to welcome all return guest and I am particular pleased that you have noticed the improvements with some of our services. Your gratitude will be passed on to the relative departments. As for your comments regarding the bathroom fittings, please rest assured that we will investigate this issue further. I look forward to welcoming you... More

wales
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 6, 2014

Great location right next to metro and airport rail transport so you can easily get around the city though the area around the hotel itself has little to offer. Good breakfast but rooms a little tired. Reasonable value for the money we paid.

Was this review helpful? Yes
Daniel L, General Manager at Novotel Sanyuan Hotel, responded to this review

Dear Phaleds, I appreciate the time you have taken to leave your valuable comments. I am glad to see that you were satisfied with our convenient location and breakfast. With regards to the rooms, the hotel is currently reviewing this and remains one of main priorities. I sincerely look forward to welcoming you back to hotel in the near future.... More

Been to Novotel Sanyuan Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Sanyuan Hotel

Also Known As:
Novotel Beijing
Beijing Novotel
Address: Shuguang Xili A5, Tower 18, Chao Yang District | Subway station SanyuanQiao Exit D, Beijing 100028, China
Location: China > Beijing > China International Exhibition Centre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#133 Luxury Hotel in Beijing
#280 Best Value Hotel in Beijing
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Sanyuan Hotel 4*
Official Description (provided by the hotel):
Novotel Beijing Sanyuan is located in the heart of the city, only 16 minutes from the airport, With the Airport Exp. train and Metrol Line 10 right in front of the hotel, it is easy to connect you every where in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and the 3 Exhibition centers. The 305 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, Tingo, ACCOR, Otel, TripOnline SA, Ctrip DaoDao and Venere so you can book your Novotel Sanyuan Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Novotel Sanyuan Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.