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All 5,417 Beijing hotels

Novotel Beijing Sanyuan

4.0 of 5 Hotel   |   Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China (China International Exhibition Centre)
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Novotel Beijing Sanyuan
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Ranked #369 of 5,417 Hotels in Beijing
A recent review
4 of 5 stars reviewed 2 days ago
PeterPilt Nowra, Australia
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494 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nowra, Australia
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this motel as a family of four. The location is great. Walking distance to Tianamen Square, Forbidden City and the shopping precinct. Short distance to Temple of Heaven. Over the road from a Starbucks. Overall a nice motel of the usual Novotel standard. Only downside was that we had to book and pay for two rooms to... More

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Hangzhou, China
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I decided to stay here because I'm a regular guest of Novotel. It was quite a sad and disappointing experience, seeing my beloved branch of hotel being under expectation. The pros: the hotel situates right at the San Yuan sub way station, which is also the station for the Airport express. So you basically get out of the plane, get... More

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HK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I spoke to the Manager at the front desk and pointed out the air freshener they use (which they love to spray Everywhere) contains Propane, Butane, and Ethyl. This was verified speaking with the hostess in the Executive Lounge and looking at the label of the "air freshener". The next day. Again I smell the toxic brew. At the time... More

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Aalst, Belgium
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The known Novotel quality, just across the street of the Central Station in Beijing. Easy access to the central touristic attractions. All you need in the hotel. A save heaven to enjoy a meal, day and night, for those who had enough of the local dishes. English speaking staff.

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Gino Q, Thank you for your positive comments and please feel free to contact me directly at h6280-sm@accor.com if you need any assistance next time you visit Beijing. Best regards, Daniel Lai Hotel Manager More

New Delhi, India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I visited the hotel for a 3 days training. The staff is very responsive and courteous. The rooms are good and spacious. The only set back of the hotel is that the very few of the staff members speak English. The restaurants are good and you have some good vegetarian dishes available in the restaurants as well. The best part... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear AN8689, We take note of your comments regarding the level of English of some of our counterparts and we are continually training our staff on improving their language skills. Thank you for also sharing your positive experience and your appreciation of our service which will be shared with our related operational team. Best regards, Daniel Lai Hotel Manager More

Shanghai, China
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I arrived at the hotel in the evening and had to wait 10 minutes before anyone would help me check in. Once that happened, they announced the reservation I had made using a well-known western bookings website had not been honoured and they were now sold out of king size rooms. I was then told that I can have a... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Nathan W, Sincere apologies for the areas which did not meet your expectation. We took note of your remark regarding your booking not matching what the Hotel offered you upon check-in, however in order to check issues for both the room & service, could you please provide us with more information regarding your booking (Name , room No)?... More

Sydney, Australia
Top Contributor
155 reviews 155 reviews
112 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 5 nights during my China Beijing trip! Hotel is strategically located right next to the Airport Express line and Subway line 10. There is also a department store next to the hotel. The room and facilities are pretty modern, at least it is better than some Novotel I stayed in other part of the... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear melbcollege, Thank you for your feedback – Please accept my sincerest apologies. I am concerned of the indifferent level of services you received during your stay in particular at the front desk. Please rest assured that this is my main priority to improve this area and will have my undivided attention. Are you able to elaborate on the two... More

Shanghai, China
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just completed a 3 day stay at the Novotel Sanyuan in Beijing. Overall, the stay was good. I stayed here, as I had meetings nearby and because I wanted to try out an Accor hotel in this neighborhood. Having been to the Mercure Downtown not far away recently, I can clearly say that the Novotel is the better choice. The... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear 27Andre27, Thank you for your feedback – I appreciate the time that you have taken to write such a detailed review on your recent stay at the hotel. You have made some valid points and I would like to take this opportunity to give you my perspective on how we are already addressing these issues. Firstly, regarding the level... More

Prato, Italia
Top Contributor
217 reviews 217 reviews
49 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed October 18, 2014

Hotel is easy to be reched by metro as the station is just 1 min walking and goes directly to the airport. This is very usefull as Beijing traffic is very caothic. I have stayed in the executive room and they are quite big and clean. Service: people don't speak very good english but you can speack with manager that... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Maurizio S, Thank you for sharing your positive comments regarding your recent stay with us. We also take note of the level of English to be improved for our staff and we will schedule trainings accordingly. Should you need any assistance during your next stay feel free to contact us at h6280-sm@accor.com at anytime. Sincerely yours, Daniel Lai... More

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Additional Information about Novotel Beijing Sanyuan

Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Location: China > Beijing Region > Beijing > China International Exhibition Centre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
Number of rooms: 306
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Also Known As:
Novotel Beijing
Beijing Novotel

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