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All 5,310 Beijing hotels

Novotel Beijing Sanyuan

4.0 of 5 Hotel   |   Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China (China International Exhibition Centre)
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Ranked #345 of 5,310 hotels in Beijing
A recent review
3 of 5 stars reviewed 4 days ago
Megan Y Halifax, Nova Scotia, Canada
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471 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Halifax, Nova Scotia, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

We are planning on staying here on our visit to Beijing and we don't want to have breakfast at the hotel every morning so we won't be spending the extra to have the breakfast buffet included but does that mean we can't get it at all? or if we want it one morning can we just pay for the one... More

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Singapore
2 reviews
3 of 5 stars Reviewed 1 week ago

I stay at this hotel a lot. I mean at least twice a month. I do so because of the great location. Easy train from the airport and easy trains around Beijing. Plus many food and beverage around the area. The service in this hotel is spotty. Specifically the reception desk. They are not very helpful. They can never seem... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Brancholia, Thank you for sharing your experience. I sincerely apologize for the lack of consistency from Front Office. I acknowledge that this is an area which is one of my prime focuses at the moment as we strive to reduce any inconsistencies. It would great to meet you personally on your next visit to further discuss this matter or... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

It is pretty convenient, right next to a shopping mall, and close to train station as well as bus station. The restaurant is nicely decorated. The food which I had was Hai Nan chicken rice. It could be much better. The room cleanliness is average. Water splashes out of the bathtub when you take a shower.

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Sze Wai F, I really appreciate the time you have taken to share your experinence at our hotel. I take note of your comments regarding room cleanliness and will communicate the issue to our Housekeeping department as we normally have high standards of cleanliness. I am disspointed that you felt the Hainan chicken could be better, are you able... More

Bangkok
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Apart from the proximity of the airport train station, this hotel has nothing to offer: - Staff absolutely unwilling to help and unfriendly - Need long time for check-in and check-out - Hard and uncomfortable bed - Poor breakfest My overall opinion remains the same, over rated (service doesn't corresponds to a 4* hotel), over priced. I will definitely choose... More

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Ko Samui, Thailand
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is easily accessible from the airport and conveniently located next to a new shopping mall which gives some good dining options. There is also a subway station right outside of the hotel which makes travelling into the centre of the city easier than sitting in heavy traffic. Hotel rooms are tired and grubby, my bathroom had strong smell... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear CM72, Thank you for sharing your constructive comments regarding your latest stay in our hotel. We sincerely apologizes for the maintenance issue you had experienced in your room, and could you please provide us with more details regarding your booking information (Family name or Room No) at h6280-sm@accor.com in order for us to schedule some maintenance work. Highly grateful... More

Hanau, Germany
Top Contributor
65 reviews 65 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Came back after last year, it is so convenient when you arrive at the airport, just take the airport express train and you are there (easy even for people coming the first time to Beijing). Across then street is a shopping mall where you can find some good restaurants..

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Heiko H, Thank you for you for posting your positive feedback on tripadvisor.com. We look forward to welcoming you next time on your visit to Beijing. Kind regards, Daniel Lai Hotel Manager More

San Francisco, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I've stayed at Novotels in other countries and this one is the same. It's moderately priced and has more modern touches than standard budget hotels. There is a business area with internet access, a relaxing lounge called Line 10 and of course the Square restaurant. You can get country specific food or international fare. The gym was well equipped with... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Popko, Thank you for taking the time to offer feedback – I am pleased that it appears that you enjoyed your stay. With regards to the swimming pool, we have just finished maintenance in this area and would invite you to revisit the pool upon your next visit. I look forward to welcoming you back. Kind regards, Daniel Lai... More

Jakarta
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Having stayed at this hotel for several times. I was never disappointed with the hotel, but it is starting to show its age. The wallpaper in the room was torn, and some had stains. Club lounge is nothing to write home about. Small, cozy, not too crowded, but bland and minimal choice of beverage and food. Not really sure if... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Setyono, We are glad to see that overall you were satisfied with our hotel facilities & service. We take note of some areas you found shortfall in service or product quality and will pass the information to relevant department in order to address the issue. In the meantime, feel free to contact us back in the future should you... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 22, 2014

Typically, I do not need service from the hotel staff, nor do I expect any in China! There is a stupid issue with the lift card key system. Keys work for the room but not lifts and there is no one around to unlock the lift for you. I cannot recommend anyone to stay there.

Was this review helpful? Yes
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Bigbovine, Please accept my apologies for any inconvenience and shortfall in service. At the time of your stay in order to enhance security, we were installing new lift readers which may have led to some issues with key cards over that period – Therefore I apologise for this inconvenience. I am particularly interested in your comments in relation to... More

Shanghai, China
2 reviews
3 of 5 stars Reviewed July 20, 2014

The hotel's location is good near the subway station and the famous snacks street wangfujing. The room was clean the bed comfortable. The restaurant food is just Ok but expensive. (Plain rice 20-30 Yuan…Like really??) My partner happen to forget the running shoes in the gym dressing room we retained to get them but we couldn't find them after asking... More

Was this review helpful? Yes
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Liberties Z, Thank you for your comments and could you please give us more details at h6280-sm@accor.com regarding the loss of your partner ‘s shoes ? Thank you in advance for your response, Best regards, Daniel Lai Hotel Manager More

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Additional Information about Novotel Beijing Sanyuan

Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Location: China > Beijing Region > Beijing > China International Exhibition Centre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
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Also Known As:
Novotel Beijing
Beijing Novotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#144 Luxury Hotel in Beijing #250 Best Value Hotel in Beijing
Hotel Class
Official Description (provided by the hotel)
Novotel Beijing Sanyuan is located in the heart of the city, only 15 minutes from airport. The airport Express Train and Metro Line 10 are right in front of the hotel, it is easy to connect you everywhere in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and 3 Exhibition centers. The 306 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 
Number of rooms
306

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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