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Novotel Beijing Sanyuan

Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
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Novotel Beijing Sanyuan
Best prices for: 1 room 1 guest
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Ranked #254 of 5,464 Hotels in Beijing
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539 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Valdagno
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is in a good position, just out of The D subway exit at Sanyuanqiao, where you can find also the express train for the airport, but it is going out of maintenance, my room was dirty and the shower didn't work well, it as been an hard job to have it. Also the bathroom sink was out of... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is located right next to the D exit of Line 10 subway. Taking the Airport Express from T3, you will be in the hotel in half an hour. This is a perfect location to avoid the city traffic jam but being close enough to to the city centre. There is a very nice shopping mall "Phoenix Mall" that is... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Joeksyuen, Thank you for taking the time to comment positively on your recent stay. Should you plan to visit Beijing again, feel free to contact us directly at h6280-sm@accor.com for any assistance. Sincerely yours, Daniel Lai Hotel Manager More 

Manchester UK
Top Contributor
98 reviews 98 reviews
79 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It is very unusual for me to write such a negative review, especially for a hotel in Beijing where I have found most to be excellent (please see previous reviews), however the Novotel at San Yuan Qiao is a very bad exception. Firstly, I was told my room was not ready for early check in as has been agreed in... More 

Was this review helpful? Yes 1
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Marraminga, Thank you for taking the time to offer feedback on your recent stay in Beijing. First of all, please accept our sincere apologies for the issues you encountered regarding internet & air Conditioning. Regarding air-conditioning, there seems to be some miscommunication as this was not impacted by the government. The government does provide heating in winter it which... More 

Travelers are raving about these Beijing hotels

Geneva, Switzerland
Top Contributor
77 reviews 77 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I stayed several times in Accor hotels and never been so disappointed about the status of one of their hotels. The only reason why I stayed in this place is the access to the airport express (literally across the entrance of the hall). Other than that, the hotel was an unpleasant discovery, uncomfortable under every aspect (overheated rooms, dirty, rundown).... More 

Was this review helpful? Yes 1
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Ms. Ilaria R., We understand that you encountered some issues during your stay in our Hotel. Could you please contact us at h6280-gm1@accor.com to let us know more about it? Thank you in advance for any feedback and we look forward to better understand what went wrong. Best regards, Daniel lai Hotel Manager More 

Seattle, WA
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 17, 2015

Just had a stay at this property and were very happy - with one exception. The location of this property was great for our needs. I was attending a show that was at the Exhibition Center just 15 minutes walking from the hotel. The property is located on the high speed airport train station and Sanyuan subway station. From this... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Wizsup, Thank you for sharing your experience. We are glad to see that overall you were satisfied with our Hotel service and facilities, and more specifically appreciated the service provided by our Front Office Manager. We will of course share with her your appreciation of her work. Regarding air-conditioning, there seems to be some miscommunication as this was not... More 

2 reviews
3 of 5 stars Reviewed April 13, 2015

This is my 3rd time staying here and I have been disappointed twice by the shower facilities. The hot water came on very slowly, probably after 1 - 2 mins so I often have to leave the water running for a while before I start to undress because is cold. The water came out in jets which are so painful... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Ms. Lee L., Thank you for taking the time to post your feedbacks regarding your recent stay in our Hotel. In order to better identify the cause of the two issues that you mentioned (Internet, Shower) could you please send to h6280-sm@accor.com your full name or room number? Your contribution is highly appreciated and we look forward to your... More 

shanghai
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 4, 2015

Novotel Beijing Sanyuan is at the heart of Chaoyang District, where many foreign businesses have their offices, and not far from the airport. This makes Novotel a good mid-range business option if you are going to be located in this area for a night or two. Many reviews have praised the hotel's convenient location, but let me add a caveat:... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear mriguana, Your constructive were sincerely appreciated as we always give us an opportunity to identify areas where we have done well and others where we actually need to action and improve. Regarding the Front Office experience, we will review this issue with the concerned department and will work on improving the process in place. In the meantime, should you... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 29, 2015 via mobile

There is no other hotel in Beijing apart from those at the airport that you'd be able to access to in 15 minutes coming off an international flight. Located just above the Airport Express 10 line, it offers great accessibility second to none. I have always dreaded the hours caught in traffic in Beijing even during weekends. The Phoenix Shopping... More 

Was this review helpful? Yes 1
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Bernard T, Thank you for taking the time to review your recent experience at Novotel Beijing Sanyuan. The location of the hotel is second to none as you have highlighted, not only linking you to the airport, but also towards the city. I am glad that you enjoyed your experience in the Bar as well as the club lounge... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 26, 2015

If you step outside exit D of Beijing Metro station at "Sanyuanqiao" (line 10) and Airport express station, you will see the entrance of 4* Novotel Hotel, which is pretty convenient and easy, especially for travelers who stay in Beijing for the first time. The hotel has a very friendly, helpful and english speaking staff, nice rooms and is -... More 

Was this review helpful? Yes 1
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Sabine H, Thank you for taking the time to offer feedback. It looks like that you largely enjoyed your stay and I apologize for the allocation of room, I hope this did not cause you to much inconvenience. I am however delighted that you enjoyed the selection at breakfast, whilst we are still continue to add and change items... More 

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