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Novotel Beijing Sanyuan

Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
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Novotel Beijing Sanyuan
Best prices for: 1 room 1 guest
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Ranked #250 of 5,457 Hotels in Beijing
A recent review
5 of 5 stars reviewed yesterday
Bernard T Sydney, Australia
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526 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

There is no other hotel in Beijing apart from those at the airport that you'd be able to access to in 15 minutes coming off an international flight. Located just above the Airport Express 10 line, it offers great accessibility second to none. I have always dreaded the hours caught in traffic in Beijing even during weekends. The Phoenix Shopping... More 

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you step outside exit D of Beijing Metro station at "Sanyuanqiao" (line 10) and Airport express station, you will see the entrance of 4* Novotel Hotel, which is pretty convenient and easy, especially for travelers who stay in Beijing for the first time. The hotel has a very friendly, helpful and english speaking staff, nice rooms and is -... More 

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Singapore, Singapore
Top Contributor
102 reviews 102 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is nice fairly new, and it's best asset is that the airport express is just a few steps away. Room 2008 was very nice. It faces the highway, but, at night, it was very quiet. The hotel is also located near a mall which has all your branded goods and a host of good eateries. However, the service... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear GLLK54, Thank you for sharing your feedback on your recent stay in Novotel Beijing Sanyuan. We sincerely apologize for the check-out experience and the poor variety of snacks at Premier Lounge and will work on ensuring that we improve in these areas. We hope that we are able to welcome you back in the future and rebuild the trust... More 

Tallinn, Estonia
Top Contributor
60 reviews 60 reviews
59 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Beijing is a city with a lot of hotels to choose from and as the following day I had early flight out, chose this Novotel for the convenience for easy access on Airport Express. Apart from that, the hotel is really average as such, and for Le Club Accorhotels Platinum member, well, Beijing has better offers. Check-in took a while.... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Tango-Xpress, Thank you for email and we apologize for what looks like to be more than one piece negative of feedback. We strive to improve in all areas and will follow up with the respective departments to ensure that this remains as an isolate case. I would be interested in speaking with you directly in relation to some these... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 22, 2015

If you're in for a short trip to Beijing, with a handy baggage and hate traffic, than this could be ideal for you. Located at SanyuanQiao Metro station which has the Airport on the next stop! Other than that, the neighborhood was dull and extremely boring at night (being pretty far off from city heart). The hotel staff barely knew... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Talal S., Please accept our sincere apologies regarding the maintenance state of the room you stayed in. If you could provide us more information regarding your booking (Full name, date of stay) it would help us to identify the room you stayed in and address those issues. We would appreciate if you are able to make contact with... More 

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed February 17, 2015

The hotel is perfectly located near to the sanyuanqiao metro station allowing easy access to anywhere. The hotel staff are friendly and Pauline Wang and front office team were fantastic in helping me during this trip. The rooms were comfortable, but slightly on the small side but big enough not to fell congested. Despite this only small negative the service... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. David T, Thank you for sharing your comments regarding your recent stay among us. Your positive feedback will be passed on to our Front Office which I am sure will be happy to see that they delivered a service up to your expectations. We stay of course available at anytime at h6280-sm@accor.com should you decide to come back... More 

Beijing Region, China
1 review
5 of 5 stars Reviewed February 17, 2015

Stayed for 4 nights and was excellent. There was mixed feedback on this hotel having read the previous reviews, so I didn't know what to expect but took the chance because of the location. I can say from my experience that the hotel staff were extremely friendly and helpful especially at the front desk and restaurant. The breakfast selection was... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Ivan F, Thank you for taking the time to post your review online and appreciate your kind comments. I am glad that we have been able to assist you during your stay and I look forward to welcoming you back to Beijing in the near future. Kind regards, Daniel Lai Hotel Manager More 

Shanghai, China
Top Contributor
51 reviews 51 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 7, 2015

the location if this hotel is great with very convenient access to the metro station. You should exit the station on the mall dude of the road and the hotel us located next t the a track helicopter. There are some choices fir food around and a small mall for your shopping needs.. The rooms are comfortable and clean. Checkin... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Gary M, Thank you for your feedback – Please accept our apologies for your experience at check-in. We acknowledged that on this occasion that we did not deliver our services standards and rest assured we are always looking for ways to improve. In order to further assess this case, I would appreciate if you could send me your contact... More 

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