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Novotel Beijing Sanyuan

4.0 of 5 Hotel   |   Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China (China International Exhibition Centre)
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Ranked #350 of 5,414 Hotels in Beijing
A recent review
4 of 5 stars reviewed 2 days ago
Rishi A
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474 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

This hotel was amazing. Overall I would say it was great, but the reason I liked it was due to fact that we could relax after a long stressful day of touring around. My hotel room was actually kind of faulty but it was a one of case.

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Halifax, Nova Scotia, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

We are planning on staying here on our visit to Beijing and we don't want to have breakfast at the hotel every morning so we won't be spending the extra to have the breakfast buffet included but does that mean we can't get it at all? or if we want it one morning can we just pay for the one... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Ms. Megan, Thank you for your comments - You are most welcome to decide at the time of stay if you would like to enjoy breakfast and the standard price for international buffet is 149.50 RMB. Please feel free to contact me directly if you would like to know anything else or if I am able to assist you... More

Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stay at this hotel a lot. I mean at least twice a month. I do so because of the great location. Easy train from the airport and easy trains around Beijing. Plus many food and beverage around the area. The service in this hotel is spotty. Specifically the reception desk. They are not very helpful. They can never seem... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Brancholia, Thank you for sharing your experience. I sincerely apologize for the lack of consistency from Front Office. I acknowledge that this is an area which is one of my prime focuses at the moment as we strive to reduce any inconsistencies. It would great to meet you personally on your next visit to further discuss this matter or... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It is pretty convenient, right next to a shopping mall, and close to train station as well as bus station. The restaurant is nicely decorated. The food which I had was Hai Nan chicken rice. It could be much better. The room cleanliness is average. Water splashes out of the bathtub when you take a shower.

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Sze Wai F, I really appreciate the time you have taken to share your experinence at our hotel. I take note of your comments regarding room cleanliness and will communicate the issue to our Housekeeping department as we normally have high standards of cleanliness. I am disspointed that you felt the Hainan chicken could be better, are you able... More

Bangkok
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Apart from the proximity of the airport train station, this hotel has nothing to offer: - Staff absolutely unwilling to help and unfriendly - Need long time for check-in and check-out - Hard and uncomfortable bed - Poor breakfest My overall opinion remains the same, over rated (service doesn't corresponds to a 4* hotel), over priced. I will definitely choose... More

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Ko Samui, Thailand
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 5, 2014

The hotel is easily accessible from the airport and conveniently located next to a new shopping mall which gives some good dining options. There is also a subway station right outside of the hotel which makes travelling into the centre of the city easier than sitting in heavy traffic. Hotel rooms are tired and grubby, my bathroom had strong smell... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear CM72, Thank you for sharing your constructive comments regarding your latest stay in our hotel. We sincerely apologizes for the maintenance issue you had experienced in your room, and could you please provide us with more details regarding your booking information (Family name or Room No) at h6280-sm@accor.com in order for us to schedule some maintenance work. Highly grateful... More

Hanau, Germany
Top Contributor
65 reviews 65 reviews
46 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 5, 2014

Came back after last year, it is so convenient when you arrive at the airport, just take the airport express train and you are there (easy even for people coming the first time to Beijing). Across then street is a shopping mall where you can find some good restaurants..

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Heiko H, Thank you for you for posting your positive feedback on tripadvisor.com. We look forward to welcoming you next time on your visit to Beijing. Kind regards, Daniel Lai Hotel Manager More

San Francisco, California
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 24, 2014

I've stayed at Novotels in other countries and this one is the same. It's moderately priced and has more modern touches than standard budget hotels. There is a business area with internet access, a relaxing lounge called Line 10 and of course the Square restaurant. You can get country specific food or international fare. The gym was well equipped with... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Popko, Thank you for taking the time to offer feedback – I am pleased that it appears that you enjoyed your stay. With regards to the swimming pool, we have just finished maintenance in this area and would invite you to revisit the pool upon your next visit. I look forward to welcoming you back. Kind regards, Daniel Lai... More

Jakarta
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 24, 2014

Having stayed at this hotel for several times. I was never disappointed with the hotel, but it is starting to show its age. The wallpaper in the room was torn, and some had stains. Club lounge is nothing to write home about. Small, cozy, not too crowded, but bland and minimal choice of beverage and food. Not really sure if... More

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Setyono, We are glad to see that overall you were satisfied with our hotel facilities & service. We take note of some areas you found shortfall in service or product quality and will pass the information to relevant department in order to address the issue. In the meantime, feel free to contact us back in the future should you... More

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Additional Information about Novotel Beijing Sanyuan

Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Location: China > Beijing Region > Beijing > China International Exhibition Centre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
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Also Known As:
Novotel Beijing
Beijing Novotel

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