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Novotel Beijing Sanyuan

4.0 of 5 Hotel   |   Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China (China International Exhibition Centre)
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Novotel Beijing Sanyuan
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Ranked #313 of 5,424 Hotels in Beijing
3.5 of 5 stars 500 Reviews
A recent review
5 of 5 stars reviewed 4 days ago
nogentais1986 Manhattan, KS
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500 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manhattan, KS
Top Contributor
51 reviews 51 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After having lived in Beijing, I wanted to be close to the Airport Express for my departure, thus I chose the Novotel Sanyuan and it was a great experience. The welcome was warm and I was in my room within 15 minutes of arrival. The room is lovey. Very modern, very French, and quite comfortable. I enjoyed the comfort of... More 

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ATHENS
Top Contributor
57 reviews 57 reviews
17 hotel reviews
157 helpful votes 157 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was reffered to Novotel Sanyuan by its nearby sister Ibis hotel, where I had originally made my reservation, but which, lamentably, had no disability facilities rooms ***although it promisses so*** in its presentation! I enjoyed my stay of nearly 20 days at Novotel Sanyuan, for a lot of reasons and regretted it for so few that I had forgotten--I... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Spyridon of Athens, Thank you for taking the time to share those positive comments on Tripadvisor.com. We took note of your appreciation of Hotel service and we will for sure communicate your comments to related departments. In the meantime, Should you need further assistance in one of your future trip to Beijing, Do not hesitate to contact us at... More 

Nowra, Australia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 21, 2014

We stayed in this motel as a family of four. The location is great. Walking distance to Tianamen Square, Forbidden City and the shopping precinct. Short distance to Temple of Heaven. Over the road from a Starbucks. Overall a nice motel of the usual Novotel standard. Only downside was that we had to book and pay for two rooms to... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Peterpilt, Your feedback regarding your stay in our hotel has been highly appreciated as we strongly believe that sharing both positive & negative comments help us to identify areas for improvement. I am not quite sure of the circumstances which lead you book two rooms, if you are able to contact me on the following email address I... More 

Hangzhou, China
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 19, 2014

I decided to stay here because I'm a regular guest of Novotel. It was quite a sad and disappointing experience, seeing my beloved branch of hotel being under expectation. The pros: the hotel situates right at the San Yuan sub way station, which is also the station for the Airport express. So you basically get out of the plane, get... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Khanhaho, Thank you for taking the time to share your constructive comments regarding Novotel Beijing Sanyuan. Please rest assured that the hotel is conducting a full review of our rooms with ongoing maintenance and it is certainly an area which is one of our top priorities. I sincerely apologize for the inconvenience that you encountered during your stay and... More 

HK
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 18, 2014

I spoke to the Manager at the front desk and pointed out the air freshener they use (which they love to spray Everywhere) contains Propane, Butane, and Ethyl. This was verified speaking with the hostess in the Executive Lounge and looking at the label of the "air freshener". The next day. Again I smell the toxic brew. At the time... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear jt61hk, Thank you for taking the time to post your feedback upon your most recent stay at the hotel. Please rest assured that your concern was not dismissed and on the contrary the hotel has conducted and completed a full investigation into your concern. The hotel uses a reputable certified chemical company and the hotel is confident that the... More 

Aalst, Belgium
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 of 5 stars Reviewed November 6, 2014

The known Novotel quality, just across the street of the Central Station in Beijing. Easy access to the central touristic attractions. All you need in the hotel. A save heaven to enjoy a meal, day and night, for those who had enough of the local dishes. English speaking staff.

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Gino Q, Thank you for your positive comments and please feel free to contact me directly at h6280-sm@accor.com if you need any assistance next time you visit Beijing. Best regards, Daniel Lai Hotel Manager More 

New Delhi, India
2 reviews
4 of 5 stars Reviewed November 4, 2014

I visited the hotel for a 3 days training. The staff is very responsive and courteous. The rooms are good and spacious. The only set back of the hotel is that the very few of the staff members speak English. The restaurants are good and you have some good vegetarian dishes available in the restaurants as well. The best part... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear AN8689, We take note of your comments regarding the level of English of some of our counterparts and we are continually training our staff on improving their language skills. Thank you for also sharing your positive experience and your appreciation of our service which will be shared with our related operational team. Best regards, Daniel Lai Hotel Manager More 

Shanghai, China
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed October 29, 2014

I arrived at the hotel in the evening and had to wait 10 minutes before anyone would help me check in. Once that happened, they announced the reservation I had made using a well-known western bookings website had not been honoured and they were now sold out of king size rooms. I was then told that I can have a... More 

Was this review helpful? Yes 1
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear Mr. Nathan W, Sincere apologies for the areas which did not meet your expectation. We took note of your remark regarding your booking not matching what the Hotel offered you upon check-in, however in order to check issues for both the room & service, could you please provide us with more information regarding your booking (Name , room No)?... More 

Sydney, Australia
Top Contributor
157 reviews 157 reviews
114 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed October 25, 2014

I stayed at this hotel for 5 nights during my China Beijing trip! Hotel is strategically located right next to the Airport Express line and Subway line 10. There is also a department store next to the hotel. The room and facilities are pretty modern, at least it is better than some Novotel I stayed in other part of the... More 

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Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this review

Dear melbcollege, Thank you for your feedback – Please accept my sincerest apologies. I am concerned of the indifferent level of services you received during your stay in particular at the front desk. Please rest assured that this is my main priority to improve this area and will have my undivided attention. Are you able to elaborate on the two... More 

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Additional Information about Novotel Beijing Sanyuan

Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Location: China > Beijing Region > Beijing > China International Exhibition Centre
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
Number of rooms: 306
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Also Known As:
Novotel Beijing
Beijing Novotel
Hotel Style:
#141 Luxury Hotel in Beijing
#215 Best Value Hotel in Beijing

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