I booked this through Hotels.com and was a little surprised by the results. When I got to the Four Points I went to the front desk and they informed me that I was staying in the serviced apartments in the building in the rear. I was a little worried about what I would get. I checked in and received a... More

We stayed here for 3 nights as part of a tour of china package. Our room looked really nice and looked clean, but smelled really smoky. They had no other rooms available, and came to open the window a little and spray some air freshener on the curtains. It was January and freezing, plus the heaviest pollution Beijing has had... More

Spent 2 nights while on business in Zhongguancun area in November. The rooms are well appointed, and it looks brand new, both in terms of facilities and amenities offered. The food is nothing to write home about - ordered a pizza from the cafe but it hardly was well constructed. Still, this is hardly the tourist area, so one cannot... More

The hotel is lacking in character with large open spaces. There's nowhere cosy to sit and enjoy reading a book with a coffee or drink. The bedroom was clean & spacious (standard room) but the temperature control did not effectively regulate the room temperature. Breakfast & dinner buffet offered a wide variety to choose from but unfortunately it was of... More

stayed here for a weekend night. As a gold member, I was upgraded to deluxe room which was spacious and well appointed. did not try the hotel restaurant, coz there is a very large shopping mall a few blocks away, offering a variety choices of food. The pool was large and up to standard. But the changing rooms were under... More

Check in was very quick and easy. When we got to our room we were bothered by the strong smell of smoke. When we asked if we could change rooms we were told we would have to wait until the next day. Turns out all their non smoking rooms were under renovations so we had to deal with the smell.... More

I tried this hotel on my last business trip (Normally i stay at the Westin Beijing, Financial Street, but they were all sold out and this hotel happened to be more closer to my meetings) and well it has been one of my worst hotel experiences over the last few years. I am a platinum Starwoods Member so I should... More

We used this hotel for our business trips. Whilst I agree with most of the comments in terms of room size, staff etc. The issues I have had over the past year are no wireless in rooms only wired network . have had numerous nights when people have pushed solictation cards under door and in one case a colleague actually... More

This hotel was a wonderful experience. Great location and access to shopping, dining and tourist activities. In hotel food options were very good, especially the breakfast buffet. Wonderful in room amenities and lovely decor. Huge bathroom and 5star finishes. Great pool spa and exercise options. Responsive helpful staff.