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Hilton Beijing Wangfujing

#21 of 5,488 Hotels in Beijing
Certificate of Excellence
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No.8 Wangfujing East Street, Dongcheng District, Beijing 100006, China
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1 room 1 guest
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Hilton Beijing Wangfujing
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1,815 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (216)
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singapore
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This used to be my favorite hotel in Beijing but has dropped considerably over the past 12 months. The hotel maintenance is not what it used to be and the service boarders on bad. It used to be the top in every category. Now when you arrive only sometimes will someone be there to greet you, other times you are... More 

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Adelaide, Australia
1 review
5 of 5 stars Reviewed 5 days ago NEW

The level of additional personal support for a few specific requests was sensational. The car from the airport, the extra help to book train travel and getting the bank to retrieve my credit card from an ATM over the weekend was a great relief!

Review collected in partnership with Hilton Hotels & Resorts

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Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear Geoff S, Warm greetings from Hilton Beijing Wangfujing and thank you for sharing your feedbacks on your recent experiences at our hotel! We are very happy to read that you enjoyed the humanized service in the hotel; from the sounds of it you have had a wonderful stay and we appreciate the endorsement. We hope that we may have... More 

Saint Louis, Missouri
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I like the hotel location a lot. It is only a few mins walk to a big mall and Wangfujing walking outdoor mall. It is so easy to find food for lunch and dinner. Not sure about breakfast, since we bought the room and breakfast package. Speaking of the breakfast in the hotel, it is so overpriced. My 16 yo... More 

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Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear joyluck61, Warm greetings from Beijing and thank you for sharing your experiences. We are glad you enjoyed the stay with your children and like the hotel location. And thank you for letting us know you had uncomfortable experience with breakfast. I am reviewing this with the chef's team to avoid same situation happening again. We notice you enjoyed the... More 

Victoria, Australia
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Hilton in a suite with club experience for six nights. The service staff, room and ammenities were of high quality. Our room consisted of a lounge area, large bedroom, extremely large bathroom and walk in robe. The club experience was very good for food though the wine choices were disappointing. The staff went... More 

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Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear Deb59_12, Warm greetings from Beijing and thank you for posting your comments about your recent stay. We are glad you found executive room and the hotel location agreeable. Your endorsement will encourage our team to reach higher in our delivery. As you mentioned, our location is in the city center, which is ideal for exploring Beijing’s famous sites. And... More 

Washington, Pennsylvania
Level Contributor
395 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location. Check. Great service. Check. (their Italian Experience Ambassador was one of the best hotel employees I have ever encountered). Great rooms. Check. Hilton amenities in the perfect location in Beijing.

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Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear ozdess9, Warm greetings from Hilton Beijing Wangfujing and thank you for choosing to stay with us during your recent trip to Beijing. We are thrilled to read that you enjoyed your stay with us and that our humanized service impressed you a lot. Your endorsement will only encourage our team to reach higher in our delivery. Thank you again... More 

wipka84
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a brilliant time at the Hilton where the staff went out of their way to be efficient, polite and friendly. The rooms were amazing and the views excellent. It feels like the hotel is either new or recently had a major refurbishment as the whole place looks new and is spotless. Each day the room was cleaned perfectly... More 

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Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear wipka84, Thank you for choosing to stay at Hilton Beijing Wangfujing for your trip to Beijing. Firstly, we are delighted to see your endorsement of our staff in the Executive Lounge. We would also like to appreciate your recognition of our guest rooms and location in Beijing making us ideal for exploring famous sites around the city. Besides these... More 

Bloomfield Hills, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel lives up to the online reviews and comments. We had no problems and the room was beautiful. We upgraded to the Executive Lounge which has an extensive breakfast selection included and also included cocktails and appetizers that you could almost eat as a dinner. Walking distance to many attractions and concierge very helpful. We thought it was worth... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear Kaarin A, Warm greetings from Hilton Beijing Wangfujing and thank you for choosing to stay with us during your recent trip to Beijing. We are pleased to learn that you enjoyed your recent stay with us. Ideally located with our smallest room being 50 square meters, our Executive Rooms provide access to our Executive Lounge, where you can enjoy... More 

Canberra
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a family reunion in Beijing. 3 families stayed at 3 executive floor rooms for 4 nights in July 2015. Checkin wasn't pleasant, very busy and chaotic. But checkin staff were doing their best to make everyone happy and provided upgrade to some of the rooms. Rooms are simply the biggest I have ever come cross in China. They... More 

Was this review helpful? Yes 2
Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear Ian W, Good morning from Hilton Beijing Wangfujing. Thank you very much for your comments about our hotel; we are thrilled to read that you enjoyed our spacious room and convenient location. As a guest of Hilton Beijing Wangfujing, your satisfaction is very important to us. And we also like to thank you for letting us know you experienced... More 

Wigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of this hotel is superb, you are walking distance from Tiananmen Square & Forbidden city and are right in the heart of the shopping district. The staff at the Hilton were all friendly and went out of their way to help us. As a diamond member I got a room upgrade to a lifestyle suite which was an... More 

Was this review helpful? Yes
Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear Gill M, Warm greetings from Beijing and thank you very much for taking time to share your experiences here. We are glad you enjoyed your stay with us and we would like you to know how much we appreciate your loyalty as one of our Diamond HHonors members. We hope to welcome you back soon, and in the mean... More 

Seattle, Washington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I moved to this hotel after leaving the Waldorf Astoria and I couldn't be happier. The customer service at Waldorf was terrible and I expect better for such an expensive place. Hilton Wangfujing was the opposite. I was especially impressed with the executive lounge and the attendant Ida. I ordered oatmeal with hot water which apparently they don't normally have... More 

Was this review helpful? Yes 2
Andre G, General Manager at Hilton Beijing Wangfujing, responded to this review

Dear Amygrantfan, Warm greetings from Beijing and thank you for sharing your kind words about Ida's service. And we will pass your comments about our service to the whole team. Your kind recognition will encourage us to aim higher in the future. We are glad you enjoyed your experience and we thank you for your recognition. And we hope we... More 

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