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Crowne Plaza Beijing Zhongguancun

#90 of 5,488 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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No.106 Zhichun Road, Haidian District, Beijing 100086, China
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1 room 1 guest
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Crowne Plaza Beijing Zhongguancun
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400 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Checked in last night 1AM after two hours flight delay. Checkin process is longer than I expected. My IHG info is not in system so I have to come down to get the new room assignment as I am a platinum member, a upgrade which is nice but they could do it before hand. Room smells a little funky and... More 

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Minneapolis, MN
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from a 2 week stay at the Crowne Plaza Zhongguancan on business. Rooms are very spacious, with large bathrooms and rain shower style shower heads that are awesome. Ask for a room that faces the street if you wish to have a view, as the backside of the hotel faces a number of apartment buildings. Traffic is constant... More 

Was this review helpful? Yes 2
zhongguancun, Public Relations Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Thank you so much for your review of our hotel. Very impressed and detailed comments. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management More 

Ashdod, Israel
Level Contributor
1 review
5 of 5 stars Reviewed 4 weeks ago

Good 5 star hotel ,good breakfast,close to metro .good stuff,very big room,shower ,nice view,looks very fabulous.the team works good.you fill realy like 5 star,during your stay.I LIKE THE BAR and service

Was this review helpful? Yes
zhongguancun, Public Relations Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management More 

Redmond, Washington
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2015

This hotel is ideal if you are going to visit northwest part of Beijing for business (most likely you are in IT industry). It's not close to any touristy place, nor is it close to any common attraction, but it is a nice, comfortable, higher end business hotel. I will definitely recommend you stay here if you fit my description... More 

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Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 8, 2015

The hotel was clean, friendly, tidy and every thing you expect from Crowne hotel. Rooms were a good size and included a desk and lounge. Tried the gym in the morning and all the equipment was just what you need to keep up the routine while away. Service was friendly and the staff very helpful. Was only there on a... More 

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Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 6, 2015

Arriving from the airport early morning despite no one else at the front desk matters appeared to be complicated otherwise it would not have taken that long. The good thing about being charged the full rate (!) I was allowed to have breakfast! The room on the 16th floor a pleasant view. Spacious as most hotels in this area of... More 

Was this review helpful? Yes 1
zhongguancun, Public Relations Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Sherry... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 30, 2015

I was on a business trip to the Peking University for 3 nights. The hotel is close to underground railway station but I have never travelled by underground in Beijing before. The room is big and clean, the hotel provides free wifi. I must mention that their breakfast is excellent! Their staff don't speak English well, I know some Chinese... More 

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zhongguancun, Public Relations Manager at Crowne Plaza Beijing Zhongguancun, responded to this review
Google Translation

非常感谢您对我们酒店的评论。我们很高兴得... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 22, 2015

The hotel was a bit of a surprise. I did not expect much and was happy with the high quality of the room décor. The rooms were the highlight. The common areas were OK. the bar was a complete afterthought and should be dismissed as a "bar". The comfortable seating was great in the lobby which saved the bar from... More 

Was this review helpful? Yes
zhongguancun, Public Relations Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management More 

Salford, UK
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 15, 2015

Stayed for two nights on a business trip to Renmin University. The hotel is probably about a 30 minute drive (depending on time of day) from the main tourist attractions of Beijing. The rooms were excellent with very comfortable beds and great bathrooms. Breakfast was very good with lots to chose from (as you would expect from a hotel of... More 

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Singapore
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 2, 2015

1st time staying in ZhongGuanCun Crown Plaza after giving up completely on local 5 star hotel. In short, it is not bad but it still far lagging behind the usual crown plaza in other countries. Service from the staffs are certainly not 5 stars but I noticed this is generally the service scene in Beijing. The hotel is far too... More 

Was this review helpful? Yes 1
zhongguancun, Public Relations Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments about staff service problem, and will share this with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a... More 

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