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Crowne Plaza Beijing Zhongguancun

#82 of 5,465 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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No.106 Zhichun Road, Haidian District, Beijing 100086, China
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Crowne Plaza Beijing Zhongguancun
Best prices for: 1 room 1 guest
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Ranked #82 of 5,465 Hotels in Beijing
Certificate of Excellence
A recent review
5 of 5 stars Reviewed March 29, 2015
mattdwiliams
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386 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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2 reviews
5 of 5 stars Reviewed March 29, 2015

Been a few times and consistently provides good service. Breakfast offers a wide variety of choice and rooms are clean tidy and well equipped. Of special mention is LI kai qiang (Kevin) the lounge bar waiter who is always accommodating and approachable. Would and will come again.

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear mattdwiliams, Thank you very much for choosing Crowne Plaza Beijing Zhongguancun and taking your time to share your feedback with us. We are so glad to hear that you have a great stay in our hotel meanwhile thank you for sharing this positive comment on the Tripadvisor Website. We have shared your comments with our overall team special for... More 

Kochi (Cochin), India
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 29, 2015

Me and my friend where in Beijing from 13th of this March 2015 to 18th of March 2015 at room 1727 , we where picked up from the Airport by the Hotel , unfortunately the person who came to pick up from the airport didn’t pick any single word in English he just shown my name in a paper and... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Macros21: Warm greeting from Crowne Plaza Beijing Zhongguancun! We are very sorry that you experience inconvenience due to Spoken English problem. For the points you mentioned, we have informed relevant authorities and would to improve it by staff trainings. We appreciate your suggestions which help us to notice our short comings in time. We sincerely look forward to your... More 

CA
Top Contributor
88 reviews 88 reviews
59 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed March 8, 2015

This was my second visit to this hotel, fast checkin and courteous service, I stayed at the Club Level with access to gym and lounge. The gym is small but adequate with treadmills, steppers, bikes, and other equipment, There is a lobby bar which is usually empty, dinner at Chinese restaurant is good. The best meal service is at breakfast... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear RajivT, Appreciate your online posting, which is a quite comprehensive and brief introduction. It is always a great pleasure and extremely rewarding to receive positive and encouraging remarks such as yours. It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back to Crowne Plaza Beijing... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 8, 2015

I stayed here while I was on a business trip and loved my experience during both my trips. Was happy with all the amenities, excellent breakfast and the helpful staff. The only thing that upset me was working on a Lan cable and no wifi. Thumbs up to u guys.

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Shareena D, Thank you very much for choosing Crowne Plaza Beijing Zhongguancun and taking your time to share your feedback with us. We are pleased to learn your overall satisfaction while staying with us. Regarding Internet, hope it didn’t bring you any inconvenience. Wireless Internet is available in Rooms and Public Areas. It is truly an asset for us... More 

Huntingdon, United Kingdom
Top Contributor
398 reviews 398 reviews
113 hotel reviews
431 helpful votes 431 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

I stayed here on business as it's our contract hotel, but I'd happily come again by choice as the rooms are amazing. I had what I'd describe as a junior suite with a large lounge area and a king sized bed. The bathroom has a great rainfall shower and large bath. Toiletries were good quality. Breakfast was excellent, though I... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear masaccio, Warm greetings from Crowne Plaza Beijing Zhongguancun! Thank you so much for your kind compliment and recommendation, we are truly honored and delighted to read your feedback. As we continuously strive to offer our guests great experiences, this is certainly a great encouragement for our team to even do better. We look forward to welcoming you back in... More 

Bellevue, Washington
Contributor
16 reviews 16 reviews
7 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed March 1, 2015

I traveled here for business, first time ever in Beijing. After a long flight at an obscenely late hour, the staff was very helpful before I even got off the cab by helping me sort things out with my driver (long story). During a week-long stay on the property, the staff was courteous, pointing me in the right direction, and... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear ArmandoVa, Thank you for taking the time to write a review for the Crowne Plaza Beijing Zhongguancun and for the positive comments about our hotel facilities and our service. We value your comments and will do our utmost to provide comfortable and friendly accommodations. We do hope we have the opportunity to welcome you back again in the near... More 

Holly Springs, North Carolina
Top Contributor
65 reviews 65 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 9, 2015

The Crowne Plaza Beijing Zhongguancun is a fairly good choice for the business traveler who has meetings in the north/west of Beijing. You avoid a lot of the traffic being further away from the downtown area. The rooms are quite nice. Lots of space and are actually quiet at night. There were no non-smoking rooms so that was a bit... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear AJFfromNC, Appreciate your online posting, which is a quite comprehensive and brief introduction. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. As we would like to respond you personally regarding details, would you mind reaching us at info@cp-zhongguancun.com? We look forward to hearing from you and welcoming you back... More 

Hong Kong
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 18, 2014

My rooms got upgraded. Room lightings are good, temperature control good. Wished there is a humidifier.. air is too dry in Beijing during winter But my in-room dining is bad, ordered downstairs in restaurant and have them delivered the fried rice to my room. I called about 45+ mins where is the food. Another 15 mins later, the fried rice... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear R2008, Thank you for taking the time to share your compliment regarding your recent stay with us at Crowne Plaza Beijing Zhongguancun! We are very glad to know that our room amenities helped in making your visit enjoyable. Meanwhile, we are very sorry that you experience inconvenience due to room service. Rest assured that we are looking into details,... More 

Las Vegas, Nevada
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 20, 2014 via mobile

I'm so pleased with my stay. Room was wonderfully sized and the bed, work area, closet, safe, and bathroom were well appointed. My room was fresh every day. Morning breakfast should not missed in the cafe. Noodles for breakfast! Everyone say, "yes". Hallways are definitely quiet. Wired wifi was a challenge for me; I could never connect. Faced the street... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Hebrews416, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Regarding Internet, hope it didn’t bring you any inconvenience, and we would like to assure you that we have communicated your feed back with hotel IT Department, as corrective... More 

Bothell, Washington
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 15, 2014

I stayed here for business. The hotel is nicely appointed and the rooms have everything you might need. Beds are comfortable and the hallways are very quiet. My shower did not drain well, I brought it to the attention of the concierge, but it was not fixed during my stay. Wifi is VERY slow. Breakfast is wonderful, there is everything... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear saltykitty, Thank you very much for your online posting, which is a quite comprehensive and brief introduction. For the points you mentioned, hope it didn’t bring you any inconvenience, we have informed relevant authorities, as corrective actions have been taken. Thanks once again for your comments. We look forward to welcoming you back to Crowne Plaza Beijing Zhongguancun in... More 

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