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Crowne Plaza Beijing Zhongguancun

4.5 of 5 Hotel   |   No.106 Zhichun Road, Haidian District, Beijing 100086, China (Zhongguancun)
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Ranked #93 of 5,418 Hotels in Beijing
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361 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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HK
Top Contributor
76 reviews 76 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 26, 2014

The location is near all the major universities. Very nice lobby with beautiful crystal decorations. Wifi was quick and free in the room. Front desk was friendly. I got a spacious corner room in the executive floor. Good view from the room. A bit disappointed at the quality of the room. The room was not clean in general, the bathtub... More

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear P T, Thank you for your kind comments, and believe us we appreciate every single point you mentioned which will help us to improve our services and your experience. My House Keeping department is strengthening the management and cleanliness standards to ensure, this kind of service does not occur again. Feel free to contact us in advance next time... More

Pune
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 24, 2014

I stayed at the Crowne Plaza property because it was within walking distance of the Raycom IT Park. The experience has been nice. [1] Prompt pick-up from the airport and a no fuss transfer to the hotel [2] A surprise in the form of a room on the 20th floor - less noise and good views [3] Competent staff who... More

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zhongguancun, Front Office Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Mr. Sankarshan, Thank you for kindly sharing your recent stay experience on Tripadvisor, and we truly appreciate your kind feedback on all the details, in particular on staff competency and hotel maintenance. We are presently upgrading some of our guest rooms and public area to continue to offer our cherished guests a comfortable and relaxing “home away from home”.... More

Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 21, 2014

I am not a big fan of the Crowne Plaza brand and my experience there did not help. Stayed for business last winter. Booked a deluxe room which was upgraded due to IHG platinum membership. The whole stay was below expectations : 1) Arrival / airport transfer : we booked the hotel car transfer, more expensive than taxi but supposedly... More

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zhongguancun, General Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Asilux, Sincere thank you for choosing Crowne Plaza Beijing Zhongguancun for your most stay in Beijing and truly appreciate taking your precious time to share your experience on this platform. I am truly sorry and deeply concerned to learn about the negative experience you had at our hotel during your stay in December 2013. This is certainly un-acceptable and... More

Pittsford, New York
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 19, 2014

I stayed at this hotel for over a week while in Beijing. The location is near all the major universities and IT companies in the Zhongguancun District. Some even are within walking distance. The lobby is spacious with sitting area for guests. The rooms are nicely anointed and maintained by the US standards. It is rated five stars, at a... More

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear ACMMM00, Thank you for choosing Crowne Plaza Beijing Zhongguancun for over a week this time. Your satisfaction to our facilities is the best compliments for us. As you mentioned, our hotel is surrounded by the universities and technology companies of Haidian, Beijing's intellectual and scientific hub. We're 10 minutes' drive from the Shangdi IT district and the imperial grounds... More

London
Contributor
17 reviews 17 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stay in Beijing frequently, and have recently moved to this Crowne Plaza from a Sheraton. Nice hotel, good facilities (very good WiFi in public places and the rooms) and close to shopping centers and some excellent restaurants. The hotel rooms I have stayed in have been quiet, full light shut out at night and very comfortable clean rooms. As... More

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Bee_ALondon, We are so honored that you choose Crowne Plaza Beijing Zhongguancun over Sheraton Hotel! It’s a great encouragement and motivation for us to know that our hotel impressed you so deeply in many aspects. Thanks again for your sincere comments, and if you have any question, you could reach our front office manager at lyn.peng@ihg.com. We are looking... More

Issaquah, Washington
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014

The hotel room was very nice and they host a wonderful breakfast buffet, but the service is adequate, not exceptional. The Concierge repeatedly was confused by my request to put tourist activities on my credit card directly, rather than charge it to the room (different credit card). The service in the restaurant during the buffet was confusing and what, as... More

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear leshner, Thank you for sharing your recent experience at Crowne Plaza Beijing Zhongguancun! We apologize for your disappointment and take the problems you mentioned seriously. We have informed relevant authorities and would to improve service qualities by staff trainings. We sincerely look forward to welcoming you back in the near future. Kind regards, Bessie Guan Distribution Manager More

Senior Contributor
32 reviews 32 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 23, 2014

Clean and modern hotel. The friendly staff is very helpful and Everyone has a smile. Breakfast was excellent. The hotel is located next to a mall for shopping. There are many god restaurants in the mall.

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear BillyBiii, Warm greeting from Crowne Plaza Beijing Zhongguancun! Thank you for choosing Crowne Plaza Beijing Zhongguancun as your home away from home. Your satisfaction is the best compliments for us. We will keep working hard to improve our service. Thank you again for your comments and we look forward to welcoming you again. Kind Regards, Bessie Guan Distribution Manager More

Washington DC, District of Columbia
Top Contributor
113 reviews 113 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed July 5, 2014

This modern Crowne Plaza property has comfortable rooms with blackout curtains, always helpful in Beijing's early June sunrises, and modern, well-laid out bathrooms with stand-up shower and a bathtub looking out over the lower rise buildings across the road. The lobby eschews the overdone decor so popular in hotels of this standing in China. Service at the lobby bar is... More

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Shanghai, China
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 27, 2014

Stayed here a couple of days a month. The rooms are clean and the staff very accommodating. Pool is very good and being heated it can be used all year round. The breakfast is also first class with a good selection of both western and eastern choices. Within 10 mins walk you have a great mall with a carrefour and... More

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 26, 2014

I stayed for a couple of nights for a work trip. The location is so so. One needs to walk about 8 to 10 minutes to the train station. There are not many eateries near the hotel. To get something decent like Starbucks, you would need to walk to the nearest mall which is along the same street and the... More

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Additional Information about Crowne Plaza Beijing Zhongguancun

Address: No.106 Zhichun Road, Haidian District, Beijing 100086, China
Phone Number:
Location: China > Beijing Region > Beijing > Zhongguancun
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Beijing Zhongguancun 4.5*
Number of rooms: 298
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Also Known As:
Crowne Plaza Beijing Zhongguancun Hotel Beijing
Crowne Plaza Zhongguancun

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