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Crowne Plaza Beijing Zhongguancun

#84 of 5,485 Hotels in Beijing
Certificate of Excellence
4.5 of 5
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No.106 Zhichun Road, Haidian District, Beijing 100086, China
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Crowne Plaza Beijing Zhongguancun
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Ranked #84 of 5,485 Hotels in Beijing
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
Ava W
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394 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

I was on a business trip to the Peking University for 3 nights. The hotel is close to underground railway station but I have never travelled by underground in Beijing before. The room is big and clean, the hotel provides free wifi. I must mention that their breakfast is excellent! Their staff don't speak English well, I know some Chinese... More 

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Contributor
13 reviews 13 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel was a bit of a surprise. I did not expect much and was happy with the high quality of the room décor. The rooms were the highlight. The common areas were OK. the bar was a complete afterthought and should be dismissed as a "bar". The comfortable seating was great in the lobby which saved the bar from... More 

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Salford, UK
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for two nights on a business trip to Renmin University. The hotel is probably about a 30 minute drive (depending on time of day) from the main tourist attractions of Beijing. The rooms were excellent with very comfortable beds and great bathrooms. Breakfast was very good with lots to chose from (as you would expect from a hotel of... More 

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Singapore
Contributor
20 reviews 20 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

1st time staying in ZhongGuanCun Crown Plaza after giving up completely on local 5 star hotel. In short, it is not bad but it still far lagging behind the usual crown plaza in other countries. Service from the staffs are certainly not 5 stars but I noticed this is generally the service scene in Beijing. The hotel is far too... More 

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1 review
4 of 5 stars Reviewed May 27, 2015

This hotel has very comfortable and spacious rooms. It is convenient to the Zhongguancun subway stop. (3 minute walk) Delicious breakfast buffet with both Western and Eastern choices. Gorgeous swimming pool.

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2 reviews
5 of 5 stars Reviewed March 29, 2015

Been a few times and consistently provides good service. Breakfast offers a wide variety of choice and rooms are clean tidy and well equipped. Of special mention is LI kai qiang (Kevin) the lounge bar waiter who is always accommodating and approachable. Would and will come again.

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear mattdwiliams, Thank you very much for choosing Crowne Plaza Beijing Zhongguancun and taking your time to share your feedback with us. We are so glad to hear that you have a great stay in our hotel meanwhile thank you for sharing this positive comment on the Tripadvisor Website. We have shared your comments with our overall team special for... More 

Kochi (Cochin), India
Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 29, 2015

Me and my friend where in Beijing from 13th of this March 2015 to 18th of March 2015 at room 1727 , we where picked up from the Airport by the Hotel , unfortunately the person who came to pick up from the airport didn’t pick any single word in English he just shown my name in a paper and... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Macros21: Warm greeting from Crowne Plaza Beijing Zhongguancun! We are very sorry that you experience inconvenience due to Spoken English problem. For the points you mentioned, we have informed relevant authorities and would to improve it by staff trainings. We appreciate your suggestions which help us to notice our short comings in time. We sincerely look forward to your... More 

CA
Top Contributor
91 reviews 91 reviews
61 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed March 8, 2015

This was my second visit to this hotel, fast checkin and courteous service, I stayed at the Club Level with access to gym and lounge. The gym is small but adequate with treadmills, steppers, bikes, and other equipment, There is a lobby bar which is usually empty, dinner at Chinese restaurant is good. The best meal service is at breakfast... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear RajivT, Appreciate your online posting, which is a quite comprehensive and brief introduction. It is always a great pleasure and extremely rewarding to receive positive and encouraging remarks such as yours. It was indeed our pleasure to have you as our guest and we hope that we will have the opportunity to welcome you back to Crowne Plaza Beijing... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 8, 2015

I stayed here while I was on a business trip and loved my experience during both my trips. Was happy with all the amenities, excellent breakfast and the helpful staff. The only thing that upset me was working on a Lan cable and no wifi. Thumbs up to u guys.

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Shareena D, Thank you very much for choosing Crowne Plaza Beijing Zhongguancun and taking your time to share your feedback with us. We are pleased to learn your overall satisfaction while staying with us. Regarding Internet, hope it didn’t bring you any inconvenience. Wireless Internet is available in Rooms and Public Areas. It is truly an asset for us... More 

Huntingdon, United Kingdom
Top Contributor
400 reviews 400 reviews
113 hotel reviews
443 helpful votes 443 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

I stayed here on business as it's our contract hotel, but I'd happily come again by choice as the rooms are amazing. I had what I'd describe as a junior suite with a large lounge area and a king sized bed. The bathroom has a great rainfall shower and large bath. Toiletries were good quality. Breakfast was excellent, though I... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear masaccio, Warm greetings from Crowne Plaza Beijing Zhongguancun! Thank you so much for your kind compliment and recommendation, we are truly honored and delighted to read your feedback. As we continuously strive to offer our guests great experiences, this is certainly a great encouragement for our team to even do better. We look forward to welcoming you back in... More 

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