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Crowne Plaza Beijing Zhongguancun

4.5 of 5 Hotel   |   No.106 Zhichun Road, Haidian District, Beijing 100086, China (Zhongguancun)
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Ranked #85 of 5,424 Hotels in Beijing
4.0 of 5 stars 368 Reviews
A recent review
4 of 5 stars reviewed 1 week ago
R2008 Hong Kong
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368 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

My rooms got upgraded. Room lightings are good, temperature control good. Wished there is a humidifier.. air is too dry in Beijing during winter But my in-room dining is bad, ordered downstairs in restaurant and have them delivered the fried rice to my room. I called about 45+ mins where is the food. Another 15 mins later, the fried rice... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear R2008, Thank you for taking the time to share your compliment regarding your recent stay with us at Crowne Plaza Beijing Zhongguancun! We are very glad to know that our room amenities helped in making your visit enjoyable. Meanwhile, we are very sorry that you experience inconvenience due to room service. Rest assured that we are looking into details,... More 

Las Vegas, Nevada
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 20, 2014 via mobile

I'm so pleased with my stay. Room was wonderfully sized and the bed, work area, closet, safe, and bathroom were well appointed. My room was fresh every day. Morning breakfast should not missed in the cafe. Noodles for breakfast! Everyone say, "yes". Hallways are definitely quiet. Wired wifi was a challenge for me; I could never connect. Faced the street... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Hebrews416, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. Regarding Internet, hope it didn’t bring you any inconvenience, and we would like to assure you that we have communicated your feed back with hotel IT Department, as corrective... More 

Bothell, Washington
Contributor
14 reviews 14 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 15, 2014

I stayed here for business. The hotel is nicely appointed and the rooms have everything you might need. Beds are comfortable and the hallways are very quiet. My shower did not drain well, I brought it to the attention of the concierge, but it was not fixed during my stay. Wifi is VERY slow. Breakfast is wonderful, there is everything... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear saltykitty, Thank you very much for your online posting, which is a quite comprehensive and brief introduction. For the points you mentioned, hope it didn’t bring you any inconvenience, we have informed relevant authorities, as corrective actions have been taken. Thanks once again for your comments. We look forward to welcoming you back to Crowne Plaza Beijing Zhongguancun in... More 

San Francisco, California
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
3 of 5 stars Reviewed October 30, 2014

The rooms are very spacious and great for extended periods of stay. The staff is helpful, and make a genuine attempt at communicating in English. They have good vegetarian food options. The wifi was spotty.

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear spellotape, Warm greetings from Crowne Plaza Beijing Zhongguancun! Thank you for your on line posting. We are pleased to learn your overall satisfaction while staying with us. Regarding Internet, hope it didn’t bring you any inconvenience, and we would like to assure you that we have communicated your feed back with Intertouch Company and hotel IT Dept., as corrective... More 

Burlington, Vermont
Top Contributor
52 reviews 52 reviews
45 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 29, 2014

The pool is amazing. 28 metres long, and, when I was there, I had it practically to myself. The dressing room that leads to the pool is quite elaborate, too. On the other hand, a pretty small and sparsely equipped exercise room. Like a Crowne Royal in the US. Breakfast was fine. My room was large. English of staff was... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear VermontTraveler21, Thank you so much for your kind compliment and recommendation, we are truly honored and delighted to read your feedback. It is always a great pleasure and extremely rewarding to receive positive and encouraging remarks such as yours. We are delighted to learn that you enjoyed your time with us. We are convinced that accolades such as yours... More 

Leiden, The Netherlands
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed October 28, 2014

This is a very comfortable hotel, well situated in walking distance of the metro (one tip...remember which exit and direction to take.... it is difficult to find in the dark). The swimming pool is a genuine 25m workout pool and the breakfast spread is amazing

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear ArtyGr, Thank you very much for your recommendation and kind feedback regarding your recent stay. Appreciate your comments, which is a quite comprehensive and brief introduction. Your highly feedback encourages us so much on future enhancement. Sincerely invite you to experience Crowne Plaza Beijing Zhongguancun again. Distribution Manager Bessie Guan More 

HK
Top Contributor
78 reviews 78 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 26, 2014

The location is near all the major universities. Very nice lobby with beautiful crystal decorations. Wifi was quick and free in the room. Front desk was friendly. I got a spacious corner room in the executive floor. Good view from the room. A bit disappointed at the quality of the room. The room was not clean in general, the bathtub... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear P T, Thank you for your kind comments, and believe us we appreciate every single point you mentioned which will help us to improve our services and your experience. My House Keeping department is strengthening the management and cleanliness standards to ensure, this kind of service does not occur again. Feel free to contact us in advance next time... More 

Pune
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2014

I stayed at the Crowne Plaza property because it was within walking distance of the Raycom IT Park. The experience has been nice. [1] Prompt pick-up from the airport and a no fuss transfer to the hotel [2] A surprise in the form of a room on the 20th floor - less noise and good views [3] Competent staff who... More 

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zhongguancun, Front Office Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Mr. Sankarshan, Thank you for kindly sharing your recent stay experience on Tripadvisor, and we truly appreciate your kind feedback on all the details, in particular on staff competency and hotel maintenance. We are presently upgrading some of our guest rooms and public area to continue to offer our cherished guests a comfortable and relaxing “home away from home”.... More 

Contributor
17 reviews 17 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 21, 2014

I am not a big fan of the Crowne Plaza brand and my experience there did not help. Stayed for business last winter. Booked a deluxe room which was upgraded due to IHG platinum membership. The whole stay was below expectations : 1) Arrival / airport transfer : we booked the hotel car transfer, more expensive than taxi but supposedly... More 

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zhongguancun, General Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear Asilux, Sincere thank you for choosing Crowne Plaza Beijing Zhongguancun for your most stay in Beijing and truly appreciate taking your precious time to share your experience on this platform. I am truly sorry and deeply concerned to learn about the negative experience you had at our hotel during your stay in December 2013. This is certainly un-acceptable and... More 

Pittsford, New York
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 19, 2014

I stayed at this hotel for over a week while in Beijing. The location is near all the major universities and IT companies in the Zhongguancun District. Some even are within walking distance. The lobby is spacious with sitting area for guests. The rooms are nicely anointed and maintained by the US standards. It is rated five stars, at a... More 

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zhongguancun, Manager at Crowne Plaza Beijing Zhongguancun, responded to this review

Dear ACMMM00, Thank you for choosing Crowne Plaza Beijing Zhongguancun for over a week this time. Your satisfaction to our facilities is the best compliments for us. As you mentioned, our hotel is surrounded by the universities and technology companies of Haidian, Beijing's intellectual and scientific hub. We're 10 minutes' drive from the Shangdi IT district and the imperial grounds... More 

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Additional Information about Crowne Plaza Beijing Zhongguancun

Address: No.106 Zhichun Road, Haidian District, Beijing 100086, China
Phone Number:
Location: China > Beijing Region > Beijing > Zhongguancun
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Beijing Zhongguancun 4.5*
Number of rooms: 298
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Also Known As:
Crowne Plaza Beijing Zhongguancun Hotel Beijing
Crowne Plaza Zhongguancun
Hotel Style:
#59 Business Hotel in Beijing
#64 Luxury Hotel in Beijing
#262 Best Value Hotel in Beijing

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