We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Jen Upper East Beijing

#47 of 5,457 Hotels in Beijing
Certificate of Excellence
Hotel website
Hotel deals
No.2 Dongsihuan North Road, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
Offers & Announcements
Package Deal
Hotel Jen Upper East Beijing
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #47 of 5,457 Hotels in Beijing
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
mahsa s alexandria
Review This Hotel

300 reviews from our community

Traveler rating
    153
    113
    25
    5
    4
See reviews for
23
23
27
132
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (300)
  • Mar-May only
    (72)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (62)
All months
alexandria
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean and comfortable rooms. They provided tooth brush and tooth paste in the room for those who tend to forget these essentials. Also they provided a hair tie which as a girl you are always in search of one which I appreciated very much. The staff was helpful and spoke english well. The hotel had a modern feel to it.... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear masha s Thank you for your kind note on tripadvisor.com We are much flattered to know about all your praises in regards to our services. We do indeed try to create That Jen experience for all of our guests; delightful to hear that you appreciate the way we do things. We are looking forward to welcome you back soon... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The hotel is located mid-way between the city centre and the airport so it is very convenient if you are here for business but still want to enjoy the neighbourhood rather than just tourist joints. My room is spacious and clean facing a small river. Love the fruit cups in the fridge, hygienic and practical. The laundry is also a... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Principessaciu, We were delighted to hear that you enjoyed your stay with us and I would like to thank you for sharing your experiences with others. It is so encouraging to our team to hear such positive comments like yours. We are looking forward to welcoming you back again soon for another memorable stay. More 

Bregenz, Austria
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stay with Shangri-la in Asia recently, and choose this to be eligible for Shangrila royalty program benefit/requirement, Plus I happened solely to visit some place within walking distance, that's why I choose Club Room of Hotel Jen. It's not too far away from PEK, about 20+ km and 30min if no serious traffic jam or traffic control. Basically its in... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear TheFireBear, What a wonderful and detailed review! Thank you so much for taking the time to tell us about your stay at Hotel Jen Upper East and we are thrilled that you had a great time with us in Beijing. We are so happy that you had the chance to take advantage of all the amenities the hotel has... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Nice comfortable and hotel. Language as is through China is a problem here but on the staff is very helpful. Food is average and could have been better. For example the backery at breakfast was very dry, you ask the chef if he can send the omlet to your table he would simply refuse and ask you to come back.... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear timsteel72, We were delighted to hear that you enjoyed your stay with us as it is encouraging for our team to hear of such positive comments like yours. However, we regret that the cafe service were not as attentive as it normally should be. Please be assured that your comments have been shared with the culinary team. Do contact... More 

Shanghai, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Comfortable hotel room, decent view, courteous and efficient staff. However, the breakfast is poor and lets the hotel down. The coffee from the machines isn't great. Nothing wrong with the hotel but there is a surprisingly good Courtyard Marriott not far from this hotel that you may want to consider as well, especially if you like poached eggs, as I... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear GWSH Thank you for choosing Hotel Jen for your recent visit to Beijing. As a Senior Reviewer I appreciate you taking the time to write a review on Trip Advisor. I am so sorry that your stay was not without issues. While it appears you loved the hotel there was some service issues which is quite alarming at our... More 

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my first stay at this hotel. I am a global traveller and have been extremely impressed. The staff are fun ,courteous and efficient. I would highly recommend the hotel to everyone. It is a short taxi ride to all the main sites of interest and I look forward to my next stay. A big thank you for making... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Hi Adrian K Thank you so much for your glowing review of Hotel Jen Upper East! It is wonderful to hear that you had a great time at Jen and you were impressed by our team. We hope to see you hopefully back soon again. Please do not hesitate to contact me directly in the future if I may assist... More 

Como, Italy
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015

Traders Upper East Hotel,Beijing has a good location and a nice view yet i was shocked with the unfriendly staff, i recommend this hotel for a very short visit for its location but not for long vacations as it will not be comfortable when dealing with unqualified staff especially in the restaurant, i exclude the housekeeping team as they are... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Lolla200000 Thank you for sharing your experience with us. I'm glad that you found our location to be of convenience. However, we regret that the restaurant service team were not as attentive as it normally should be. Please be assured that your comments have been shared with the relevant team. We would like to have more information. Could you... More 

London, United Kingdom
Top Contributor
85 reviews 85 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed February 15, 2015

My work arrange my stays in this hotel. Beds are very comfortable. The corner rooms of all the floors have a bath tub. Even the showers are great. Resturant has buffets every day. Far from all the tourists attractions. But hotel will arrange taxis They have a shuttle to Yasho market and silk market at 11am every day. But it's... More 

Was this review helpful? Yes 1
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Dilini W Thank you for sharing your review. I was delighted to learn that you managed to enjoy the amenities and service that the hotel had to offer. I was particularly pleased to read of the initiatives taken by Tony and Stephen; who had delivered extraodinary services to make your stay with us an excellent one. We will certainly... More 

Ulaanbaatar, Mongolia
Top Contributor
61 reviews 61 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 13, 2015

This hotel is changing its name to "Hotel Jen" in March. The rooms are nice and comfortable, they have a large lounge in the reception area, the breakfast is varied and excellent, and there is a large fitness center/spa/new pool in the basement. The hotel is not far from the airport and very convenient for business, also within walking distance... More 

Was this review helpful? Yes 1
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear 96044UB, We are so glad to hear that you had such a memorable stay with us at Upper East. We are so happy you had the opportunities to experience the various service and amenties that the hotel have to offer. Thank you for your kind words on Lucy which we will certainly ensure that she is recognised for her... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

excelent service, good food..lot of verity..hotel is very near from airport 30 min drive..situated in a nice location..and the staff is very helpfull and very beautiful...specially laura,mary and the manager anna they are very helpful...thank you

Was this review helpful? Yes 1
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Poshitha W Thank you so much for your review of Traders Upper East! We are so pleased you enjoyed your stay with us and appreciate your kind notes for our team members whom we can not agree any lesser of their excellent service delivery. Our team members are looking forward to welcoming you back! Do let me know if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

168 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (21)
Viewed
Bathroom (11)
Viewed
View from room (3)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (16)
Viewed
Dining (8)
Viewed
Other (47)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Room/suite (7)
Viewed
Dining (4)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Business center/function rooms (1)
Viewed
Other (41)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question