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Hotel Jen Upper East Beijing

#44 of 5,465 Hotels in Beijing
Certificate of Excellence
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No.2 Dongsihuan North Road, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
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Hotel Jen Upper East Beijing
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Hotel Jen Upper East Beijing
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316 reviews from our community

Traveler rating
    161
    119
    27
    5
    4
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140
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (316)
  • Mar-May only
    (88)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (62)
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uk
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is nice and the rooms are modern and clean with good beds. The only problem I found with my room 1112 was the aircon was not cooling the room even turned to the lowest it would go. As the weather was hot it made the room stuffy, this was a corner room so had windows on both sides... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

I am staying in this hotel over 2 years now during my work trip here in Beijing. Always enjoying my stay with a very professional working stuff and management. So helpful team serving all your needs. Important to mention 2 workers from the stuff "Serine and Cherry".

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Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Samehsaaidahmed, Thank you very much for staying with Hotel Jen Upper East, Beijing. We are delighted to know that you are satisfied with the stay in general and sincerely appreciate you spending time making comments for us. We will convey your kind words to our team members and we look forward to continue be of service to you. Look... More 

Munich, Germany
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently i stayed again in this Hotel. Nothing much changed, except the name. Fortunately the friendly hospitalitty is still there and i learned it belongs still to Shangri-La chain. So i will go again.

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Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Heino G Thank you very much for returning to stay with us following our rebranding to Hotel Jen Upper East, Beijing. We are delighted to know that you are satisfied with the stay in general. We had in fact added on a couple of amenities which had not previously been there and hope you could benefit from it on... More 

Beijing, China
1 review
5 of 5 stars Reviewed 1 week ago

So impressive service from the hotel club lounge and be extending till 21:00 every evening. The foods and drinks are nice and the service ladies are professional at service as well as good conversation with Kecy .And Merry is so nice to book the taxi and communicate with driver to my restaurant , so convenient for us . The location... More 

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Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Elaine D Thank you for your kind note on tripadvisor.com We are very much honored to have you staying with us. We are much flattered also to read of all your praises in regards to our services. We do indeed try to create a special experience for all of our guests; delightful to hear that you appreciate the way... More 

Rochester, New York
Top Contributor
69 reviews 69 reviews
35 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel with family as part of a tour of the area. Overall a great hotel with clean rooms and recent updates. The American breakfast buffet was a great way to start the day. The staff spoke relatively good English.

Was this review helpful? Yes 1
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Tim-lngersoll Thank you very much for choosing to stay at Hotel Jen Upper East Beijing. We are delighted to know that you are satisfied with the stay in general. Sincerely appreciate you spending time making comments for us and we look forward to seeing you again in the near future. More 

Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great first hotel in China. Nice hotel to rest from long 13 hour flight. Pool was terrific, it has long swimming length pool with children's pool area and slide. We had dinner there our first night and it was good, straightforward. Buffet breakfast was delicious there. Lots of choice, especially for picky kids (ages 7, 7 and 12). Chinese options... More 

Was this review helpful? Yes 1
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear ashoppingbee Thank you so much for your review of Hotel Jen Upper East! We are so pleased you enjoyed your stay with us and took advantage of all the amenities on offer. Our team is looking forward to welcoming you back! Do let me know if I may personally assist with any future reservation at Hotel Jen Upper East. More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall, this is a nice hotel with clean and spacious rooms. Nice size gym but it opens @ 6 AM in the morning. The buffet could be better, but there are not many patrons who frequent the buffet. I would stay away from the steak if you're hungry for some western food. The service is great, but they are not... More 

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Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Kristen N Thank you for staying with us at Hotel Jen Upper East on your recent visit to Beijing. I appreciate you taking the time to review us on Trip Advisor. I am delighted you had an excellent stay with us and very much enjoyed the cleanliness and spaciousness of our guestroom. With regards to the hotel gym, clearly... More 

Cambs UK
Top Contributor
63 reviews 63 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has just been rebranded from the Traders Hotel. It is convenient from the international airport but, like everything else in Beijing, its a taxi ride to anywhere else. It's a good business hotel with upgrades for the Golden Pond members and good service from the desk and staff. Breakfast room works, good coffee there and in the room,... More 

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Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear JohnCambsUK Many thanks for your review on Hotel Jen Upper East.We were delighted to hear that you enjoyed your stay with us and I would also like to thank you for sharing your experiences with the tripadvisor community. We hope to be able to welcome you back for your next visit. Do let me know if I may personally... More 

alexandria
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Clean and comfortable rooms. They provided tooth brush and tooth paste in the room for those who tend to forget these essentials. Also they provided a hair tie which as a girl you are always in search of one which I appreciated very much. The staff was helpful and spoke english well. The hotel had a modern feel to it.... More 

Was this review helpful? Yes 1
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear masha s Thank you for your kind note on tripadvisor.com We are much flattered to know about all your praises in regards to our services. We do indeed try to create That Jen experience for all of our guests; delightful to hear that you appreciate the way we do things. We are looking forward to welcome you back soon... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is located mid-way between the city centre and the airport so it is very convenient if you are here for business but still want to enjoy the neighbourhood rather than just tourist joints. My room is spacious and clean facing a small river. Love the fruit cups in the fridge, hygienic and practical. The laundry is also a... More 

Was this review helpful? Yes
Alan_Ang_Ng, General Manager at Hotel Jen Upper East Beijing, responded to this review

Dear Principessaciu, We were delighted to hear that you enjoyed your stay with us and I would like to thank you for sharing your experiences with others. It is so encouraging to our team to hear such positive comments like yours. We are looking forward to welcoming you back again soon for another memorable stay. More 

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