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InterContinental Beijing Beichen

#46 of 5,545 Hotels in Beijing
Certificate of Excellence
5.0 of 5
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Building4 No.8 Yard, Beichen West Road, Chaoyang District, Beijing 100105, China
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InterContinental Beijing Beichen
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745 Reviews from our TripAdvisor Community

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Beijing, China
2 reviews
2 of 5 stars Reviewed yesterday NEW

1) We stayed on 7th floor, once the elevator was opened, we could smell a very strong bad smell which is like some plastic is burnt. And the smell did not vanish within our stay. 2) The lamp on both sides of our bed did not work. We asked the maintenance staff to come and had them replaired. The staff... More 

Helpful?
Thank donnapang
San Francisco, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location, but kind of old, service is not that good, they upgrade ambassadors strictly for one catalog, even they do have the availability, they want you to pay the difference if you want the upgrade. Air condition is too hot, I can not really control the room temp using the controller, so really a hot hot night, could not... More 

Helpful?
Thank Xu Y
Limerick, Ireland
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I organized an airport collection with the hotel and it was excellent. I was met at the ramp out of the plane and guided through immigration, customs and baggage claim and taken to my car. The cost was around Euro 100 but if you have travelled business class and this is your first visit to China worth the expense. Hotel... More 

Helpful?
Thank Tom M
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear Tom M, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We are extremely proud that our Italian and Chinese restaurant impressed you the most. It's something our staff takes great pride in. In the mean while, please accept our sincerest apologies for the disturbance you have experienced during... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had our Chinese New Year event at the Intercontinental Hotel in Beijing. The place can be reached thru Line 8 and stop by Olympic Green station and exit at I. The place was awesome! We had our event at the 2nd floor. We had an open buffet and we had different kinds of food. We had lots of choices... More 

Helpful?
Thank Roi B
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear Roi B, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. We are extremely proud that our food impressed you the most. It's something our staff takes great pride in. More importantly, We apologize that our event service did not meet your expectations.We appreciate your comments and will share... More 

Taipei, Taiwan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had visited Beijing for family vacation recently and stay 2 nights there, the room was spacious, the bed was comfy. There is no free wifi inside room, and the air conditioning is too warm and dry for us (27 degree celcius) and no noticeable changes despite ongoing adjustments, with the outside temperature of minus 17 degree celcius. We have... More 

Helpful?
Thank sleeplessTaipei
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear sleeplessTaipei, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room temperature. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Stephen Antram General manager More 

Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Getting older is ok, for a hotel means that sometimes its time to refurbish the facility. The rooms are quite luxury and proper. But you see the age. Meeting room: was much too warm, no chance to steer the temperature (open the window: but be cautious: the window may drop down....).

Helpful?
Thank Andreas B
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear Andreas B, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments about the temperature in the meeting room and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future,... More 

Toronto, Canada
Level Contributor
70 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here on my last night due to proximity for my meetings next day. Very large room that was well equipped. Great bed and lovely bathroom. While the room itself was lovely, the carpeting in the halls was looking very tired and dusty - time for a refresh! Had breakfast in the club lounge - very good! Had some problem... More 

Helpful?
Thank LVLTO
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear LVLTO, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. In the meanwhile, we sincerely apologize for the inconvenience that internet problem brought you. We value your comments and welcome the opportunity to serve you again. Sincerely, Stephen Antram General manager More 

Singapore, Singapore
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had nothing but praises for my recent stay at the InterContinental Beijing Beichen. As I have to attend a conference at the National Convention Center which is connected to the hotel by a bridge over to the convention center, my colleague suggested to me that i should stay at Intercontinental. I read the reviews here and there was literally... More 

Helpful?
Thank dmstar88
InterContinentalBC, hotel manangment at InterContinental Beijing Beichen, responded to this review

Dear dmstar88, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are extremely proud that our service and Italian restaurant impresses you the most. It's something our staff takes great pride in. We hope you will visit us again. Sincerely, Stephen Antram General manager More 

New Fairfield, Connecticut
1 review
5 of 5 stars Reviewed 4 weeks ago

I've now stayed at the InterContinental Beijing hotel twice, and my experience both times has been outstanding. From the person greeting you at the front door to the front desk staff to the bellman to the chefs and wait-staff in the dining areas, the team is professional, efficient, friendly and polite. The breakfast buffet is varied and extensive . .... More 

Helpful?
Thank Bob P
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear Bob P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are especially proud that our breakfast buffet impressed you the most. It's something our staff takes great pride in. We hope you will visit us again. Sincerely, Stephen Antram General manager More 

Salt Lake City, Utah
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed January 3, 2016

Great rooms, view, breakfast. Haven't tried lunch or dinner. Excellent location, walking distance to birds nest stadium, water cube, olympic park. Ten minutes to subway that at 2 yuan one way will get you anywhere.

Helpful?
Thank Curt S
InterContinentalBC, hotel management at InterContinental Beijing Beichen, responded to this review

Dear Curt S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in. We hope you will visit us again. Sincerely, Stephen Antram General manager More 

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