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Crowne Plaza International Airport Hotel Beijing

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No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China
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Crowne Plaza International Airport Hotel Beijing
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Crowne Plaza International Airport Hotel Beijing
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527 reviews from our community

Traveler rating
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    233
    99
    31
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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  • Portuguese first
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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

As Platinum member of IHG Group, I know these hotels that I like very much. I am disappointed concerning my experience at this during my first and last staying Absolutely far Away from their standard. Employees having problems to understand and speak English (concierge for example but not only); hotel definitevely old that needs to be renewed and very soon... More 

Was this review helpful? Yes 3
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear Sir, sorry for make you disappointed but thank you for your valuable feedback and we really care about this. Do we have a chance to recovery on this. Please leave your email or contact us and we will let you know what we will do to make you satisfied. Looking forward to your contact information and your next coming.... More 

Toulouse, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's my 4th stay at this hotel and I have to say, service and language has drastically improved compared to previous years. The rooms are anyway outstanding in comparison to Europe. Bathroom is huge with bathtub and rainforest shower. Spacy closet and very good bed. Little advice, don’t order wine in the restaurant. It’s expensive and bad quality. Stay with... More 

Was this review helpful? Yes 1
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza International Beijing Airport. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you... More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 18, 2015

As a flight attendant I spend most of the time in hotels all around the world. in my five years of career I've never had such an experience. I reached the hotel in the night and the next morning I went to the ATM in the hotel to withdraw money. in the evening I wanted to pay my bills with... More 

Was this review helpful? Yes 4
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear Amanda, We are sorry for what happened to you at our hotel and we definitely want to help you to solve this issue directly with the bank. The ATM was managed by the bank and it is most unlikely fake money exist in the ATM. Our hotel also equipped with money detector and where money in and out of... More 

Hanoi, Vietnam
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 17, 2015

Room was clean, not very spacious as i thought but it's ok for short stay, one nite actually. Wake-up call worked very well. Breakfast was acceptable. Pricing is an issue but i had no choice. It was comfortable overall.

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for your stay with us at Crowne Plaza International Beijing Airport. We look forward to welcoming you back in the near future. Thank you! Sincerely, Marketing Communications Manager More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

4th stay at the hotel in 2 years and expectations met -every time: • Conveniently located next to the International airport with a free shuttle service • Helpful and great staff with limited but adequate English skills • Reasonably priced and decent dining options • Clean and well-appointed rooms with free wifi; ideal for the business traveler • Fantastic gym... More 

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for your stay with us at Crowne Plaza International Beijing Airport. We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and... More 

Carmel, Indiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

My wife, daughter, son-in-law, and I stayed 1 night in 2 separate rooms. We were flying through Beijing on our way to a smaller Chinese city. The physical facility, the lobby, restaurants, etc were fantastic. It exceeded our expectations. The rooms were beautiful and clean. The beds, pillows and linens were very comfortable. The hotel staff, particularly the young lady... More 

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza International Beijing Airport. We are very glad to know that our staff and service helped in making your family visit enjoyable. Meanwhile, we sincerely apologize for any inconvenience we may caused to you during your stay. We take our... More 

Cincinnati, Ohio
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 18, 2015

This was a good hotel. Room was nice and they were always refilling the bottled water each day. The shower we great and bed was comfortable. The breakfast buffet had almost everything you would want - I wish they would have had oatmeal and bananas. The two restaurants were also good and not too expensive. For the price, this was... More 

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza International Beijing Airport. We are very glad to know that our staff and hotel facilities helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously- oatmeal and bananas are both good suggestions- and always strive... More 

San Francisco, California
Top Contributor
80 reviews 80 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 15, 2015

this place was a nice surprise. for one thing, our United flight to SFO was canceled so United put everyone up here for the night. the hotel staff was amazing. to get ~300 people processed and in a room was a major undertaking and it went off without a hitch. they had an assembly-line type of set up to get... More 

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza International Beijing Airport. We are very glad to know that our staff and service helped in making your visit enjoyable. I will definitely share your recognition and happiness to Mr.Conrad, our F&B director. Meanwhile, we take our guest comments... More 

Tampa
Top Contributor
93 reviews 93 reviews
77 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed February 15, 2015

I chose the hotel so I could jump on their shuttle and catch a morning flight out. They run a shuttle every 1/2 hour to the airport which is about 15 minutes away. Make sure you know which terminal you will fly out of.... The driver did not speak any English, but was able to communicate the terminal stops. The... More 

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near... More 

Tianjin, China
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 6, 2015

I highly recommend the Crowne Plaza. It is a very comfortable and clean hotel. Plus, the breakfast has a good selection of Chinese and Western dishes. The hotel is also down the street from Pinnacle Plaza which has western restaurants and a big Western grocery store.

Was this review helpful? Yes
CPBJIA, Public Relations Manager at Crowne Plaza International Airport Hotel Beijing, responded to this review

Dear guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near... More 

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