Crowne Plaza International Airport Hotel Beijing (China) - Hotel Reviews

Address: No.60 Fuqian First Street, Tianzhu, Shunyi District, Beijing 101312, China

Phone Number:

Region: China > Beijing > Beijing Capital International Airport

Amenities:

Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #113 of 4,448 hotels in Beijing

Price Range: $$

Hotel Class:4.5 star (4.5*)

Official Description (provided by the hotel):: Crowne Plaza International Airport Beijing is 'The Place to Meet' with its convenient location across from the New China International Exhibition Center, Beijing Airport Industrial Park, and only 15 minutes away from the International Airport. The hotel is in the neighborhood of Beijing s largest expatriate residential community with many surrounding restaurants of varied international cuisines. Wangjing business district is a 20 minute- drive, and the CBD is 25 minutes away via expressway. The hotel provides complimentary 24-hour operating shuttle bus, which runs to Beijing Capital International Airport in every half an hour and should be reserved in advance. 600 well-designed rooms and suites offer the Crowne Plaza standard of comfort. A total area of 1,700 square metres meeting facilities and the largest hotel garden of Beijing provide flexibility for meetings and events. The Crowne Meetings Director and dedicated meetings specialist provide a convenient single point-of-contact for all your meeting requirements. Three restaurants offer classic cuisines to please all palates. Recreational and leisure facilities such as bar, gym, heated indoor pool, outdoor tennis courts as well as spa are also available to help make your stay even more enjoyable. ... more less

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Also Known As:: Crowne Plaza Beijing; Beijing Crowne Plaza

celinemarie

The Hague, The Netherlands

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Good hotel for a short stay”

Reviewed May 22, 2013 NEW

A huge hotel in a nice expat area. I stayed at the hotel for a night due to a transfer. Not much to add, superbe breakfast buffet. I've enjoyed excellent service as a priority club member (complimentary coffee and reserved table for breakfast). I honestly expected a high quality maintenance of the room. However, the chair had white stains all... More

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alurolling

Conshohocken, Pennsylvania

Senior Reviewer

10 reviews

6 hotel reviews

Reviews in 6 cities

2 helpful votes

“Don't Leave Home Without It...”

Reviewed May 20, 2013 NEW

I have stayed at this hotel a few times before, and they have ALL my personal information on file. After more than 130 times flying across the Pacific, this time I forgot my credit card... dummy me, haha. I had just stayed at another Crowne Plaza Hotel in Yantai, and they were very accommodating and were able to use my... More

See 2 more reviews by alurolling for Beijing

Thank you for sharing this incident regarding your credit card. After doing a quick investigation, we knew that we had clearly dropped the ball in the handling of this case. You are right in that we could have waived the normal rules due to the information we already have. This is a learning experience for our team members, and please... More

71cat80

Penang, Pulau Pinang, Malaysia

1 review

“Stay yes but bad service at the Japanese restaurant ...”

Reviewed May 15, 2013 via mobile

It's great that the hotel allows early check-in at 8am and it is conveniently located near to the exhibition center. Quite disappointed by the service by the Japanese restaurant which we had waited for an hour long but no food!!! We ended up at the coffee house instead . Another set back is that there is no convenient store in... More

We appreciate this feedback and apologize for the food service letdown. . The overwhelming business on that night created a problem, which we were unprepared for. We have learnt from this event, and will not have this reoccur. Thank you taking time to let us know, and the opportunity to improve our operations. More

AhPek

Singapore

Senior Contributor

21 reviews

13 hotel reviews

Reviews in 12 cities

20 helpful votes

“Good one...”

Reviewed May 13, 2013

Had a 2 night stay before heading back home. Hotel very near to office and 10mins away from airport. Friendly service from ladies at the check-in counter, concierge and those at the cafe. Comfortable and clean room. Nothing to complain about but the 2 bottles of complimentary water is a tad too small. Had a pleasant chat with a guy... More

Thank you for the positive comments on our various areas. We will share this with the staff concerned, as further encouragement to keep on doing a good job. In regards to the complimentary water bottles, you can request for additional bottles at no cost, within reason. Thank you for bringing this point up for the benefit of others reading this.... More

barry w

Melbourne, Australia

23 reviews

7 hotel reviews

Reviews in 7 cities

22 helpful votes

“First impressions...”

Reviewed May 11, 2013

Having arrived at 3 am due to delays at shanghai, i was concerned my arranged transport via air Asia would not be waiting, but to my delight the driver was there as I left customs. Off we went for a 15 minute drive to crowne plaza. Greeting was very courteous and the assistants were great with my luggage. One issue....... More

See 2 more reviews by barry w for Beijing

Thank you for this very insightful report and valuable comments. We appreciate your compliments on the positive aspects of the hotel. As for the specific issue of language, we need to do better in hiring more English proficient staff and do more training. The supervisory level and above staff are more proficient and are able to handle our International guests'... More

Mikeshook

Luoyang

6 reviews

5 hotel reviews

Reviews in 4 cities

6 helpful votes

“Great Stay On Club Level”

Reviewed May 8, 2013

My new wife and I spend a few nights here last week just after our wedding. We stayed on the club level and were very impressed with the service and amenities. The staff were very friendly, helpful, and spoke great English. Our sweet was perfect and the club level lounge was amazing - they had breakfast, afternoon tea, and a... More

Thank you very much for the compliments. We are pleased that the hotel stay made your wedding celebration special and memorable. Our team members at the Club Floor will be happy to hear this and this is their reward for taking care of special guests like yourselves. On behalf of the hotel team, we wish you a wonderful life together... More

ROCruiser

California

Top Contributor

71 reviews

32 hotel reviews

Reviews in 40 cities

37 helpful votes

“A short stay”

Reviewed May 6, 2013

We had to find a room near the airport for the 10-hour layover at Beijing International. Used our Priority Club free room certificate for the year but still had to pay an extra 400+RMB for the 3rd person in the room plus service fees. Our plane from Kunming arrived later than expected 8:30pm and we had to collect all our... More

Thank you very much for your comments regarding your recent transit stay. We are happy to hear that it was satisfactory except for the delay in setting up the extra bed. Please accept our apology for this setback. Your feedback provides the means for us to make service improvements in this aspect. We wish you happy travels and thank you... More

Roger B

Langenthal, Switzerland

27 reviews

10 hotel reviews

Reviews in 16 cities

4 helpful votes

“Stay during exhibition”

Reviewed April 29, 2013

The location of the hottel is perfect if one has to attend an exhibition. The exhibition center is in 10-15 minutes walking distance and also a nearby shopping center (europlaza) makes it a good place to stay for business. additionally the 10 minutes drive distance to the airport is also w big plus. The hotel itself is good. The rooms... More

We appreciate your taking time to write about your pleasant experience as a recent guest of our hotel. You comments will be shared with our team, which will encourage them to keep on doing the good work in taking care of our wonderful guests. You are right in that we are the favored hotel for exhibition guests due to our... More

Johan N

Höhenkirchen-Siegertsbrunn, Bayern, Germany

26 reviews

19 hotel reviews

Reviews in 18 cities

10 helpful votes

“Avoid unless you have to stay here”

Reviewed April 28, 2013

I was stranded here because of a cancelled flight. Will not come back unless forced to The room has a un-tight window. Internet in the room expensive, in the lobby unusable as it is very slow. Food is poor. The warm food is cold and the cold is warm. My impression is that they live of passengers stranded due to... More

See 3 more reviews by Johan N for Beijing

We are sorry to hear of your unfortunate and unsatisfactory experience during your stay. We do apologize for the food issues and will improve on this. In regards to the "locked minibar". This is a procedural issue, since most likely your stay was at the airline's expense, and you were not asked for any credit or payment. We do have... More

carrisi

Macau, China

Contributor

12 reviews

11 hotel reviews

Reviews in 9 cities

“Slowly adopting (poorer) local, not intl standards”

Reviewed April 24, 2013 via mobile

I have been coming here for over 5 years. The building and rooms remain good. However it seems the hotel has a problem retaining staff, which is normally a bad sign. I try not to eat here anymore, esp since there are plenty of good international options a 10min walk up the road. Really the breakfast has gone from good... More

carrisi has 1 more review of Crowne Plaza International Airport Hotel Beijing

“Nice rooms, good area”

Reviewed May 23, 2012

We are sorry to hear about the poor breakfast condition during your stay. Please accept our apology for this shortcoming. It is clearly not normal and not within our standards. We have initiated a review to ensure that this does not ever occur again. Thank you for bringing this to our attention. We believe that on your next visit we... More

1-10 of 361 reviews

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Crowne Plaza International Airport Hotel Beijing

Crowne Plaza International Airport Hotel Beijing

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